We are looking for a highly motivated and efficient individual to join our team as a Lead Generation Support specialist in Norton Shores, Michigan. In this role, you will play a pivotal part in identifying potential leads and ensuring they are passed on to the appropriate sales representatives, helping drive business growth. This is a long-term contract position that offers a dynamic and collaborative work environment.<br><br>Responsibilities:<br>• Research and identify potential leads using various tools and databases.<br>• Collaborate with sales representatives to ensure seamless handoff of leads for follow-up.<br>• Manage promotional mailings, including printing materials and coordinating distribution.<br>• Maintain detailed records of uncovered accounts and assist in organizing account data.<br>• Utilize Microsoft Office tools, including Excel, to manage and analyze lead information.<br>• Engage confidently with team members and stakeholders, asking questions and contributing ideas.<br>• Demonstrate a proactive approach to problem-solving and completing assigned tasks.<br>• Support the sales team by contributing to proof-of-concept initiatives aimed at improving resource utilization.<br>• Ensure adherence to business casual dress code and maintain a detail-oriented demeanor.<br>• Actively participate in team meetings and discussions to align on goals and strategies.
We are looking for a Warranty Technician to join our team in Lowell, Michigan, on a long-term contract basis. This role offers a hybrid work schedule, allowing you to balance three days in the office and two days working remotely. As a key team member, you will contribute to ensuring warranty claims are efficiently managed while providing exceptional technical support and customer service.<br><br>Responsibilities:<br>• Process and evaluate warranty claims, ensuring accuracy and compliance with company policies.<br>• Provide technical support to customers and internal teams, resolving issues related to warranty and product functionality.<br>• Utilize ERP systems and databases to track, analyze, and manage warranty data effectively.<br>• Collaborate with engineering and product management teams to address warranty-related concerns and drive improvements.<br>• Review and analyze product quality issues to identify trends and recommend corrective actions.<br>• Train customers and team members on warranty processes and tools, fostering understanding and efficient usage.<br>• Prepare detailed reports and presentations using Microsoft Office Suite tools, including Excel, Word, and PowerPoint.<br>• Coordinate with cross-functional teams to ensure timely resolution of warranty claims and related technical issues.<br>• Implement continuous improvement initiatives to optimize warranty processes and enhance customer satisfaction.<br>• Monitor and maintain CRM systems to track customer interactions and warranty claim statuses.
We are looking for a skilled Software Developer to join our team in Norton Shores, Michigan. In this role, you will contribute to the design, development, and testing of innovative software solutions, ensuring high performance and reliability. This is a great opportunity for professionals with a passion for coding and problem-solving in a collaborative environment.<br><br>Responsibilities:<br>• Develop, test, and maintain software applications using C# and the .NET Framework.<br>• Collaborate with team members to design and implement solutions that align with project goals.<br>• Utilize Microsoft SQL Server for data management and integration tasks.<br>• Work with Visual Studio to write, debug, and optimize code.<br>• Implement and support Electronic Data Interchange (EDI) processes.<br>• Participate in the full software development lifecycle, from requirements gathering to deployment.<br>• Create automated testing scripts to ensure software quality and performance.<br>• Contribute to Agile development practices by actively participating in sprints and team meetings.<br>• Perform code reviews to maintain coding standards and improve overall software quality.
<p>Robert Half is seeking a talented and experienced Marketing Manager for our client in Kalamazoo. As a Marketing Manager, you will be responsible for leading and implementing strategic marketing initiatives to promote the company's products and services.</p><p> </p><p>Responsibilities: </p><ul><li>Develop and execute comprehensive marketing plans aligned with the company's objectives and target audience.</li><li>Oversee the creation of engaging marketing campaigns across various channels, including digital, print, and social media.</li><li>Conduct market research to identify customer needs, trends, and competitors' activities.</li><li>Collaborate with cross-functional teams to ensure consistent brand messaging and cohesive marketing efforts.</li><li>Manage the marketing budget and allocate resources effectively to achieve marketing goals.</li><li>Analyze marketing campaign performance using metrics and KPIs to measure effectiveness.</li><li>Provide leadership and guidance to the marketing team, fostering a collaborative and innovative environment.</li><li>Stay up to date with industry trends and best practices to drive continuous improvement in marketing strategies.</li><li>Present marketing strategies and campaign results to stakeholders and management.</li></ul><p><br></p>
<p>We are looking for a skilled Key Account Manager to oversee mission-critical customer projects and foster lasting partnerships. In this role, you will serve as a strategic collaborator, ensuring seamless project execution and delivering exceptional value to our clients. Your efforts will directly contribute to the success of key accounts and the overall growth of our organization.</p><p><br></p><p>Responsibilities:</p><p>• Plan, coordinate, and manage key customer projects from initiation to completion, ensuring timely delivery and alignment with objectives.</p><p>• Identify and address potential risks to maintain project momentum and avoid disruptions.</p><p>• Develop strong relationships with clients by providing innovative solutions and proactive communication.</p><p>• Translate client needs into actionable strategies, ensuring clarity and alignment with business goals.</p><p>• Collaborate effectively with cross-functional teams to ensure internal alignment and project success.</p><p>• Advocate for the customer’s perspective in internal discussions, ensuring their needs are prioritized.</p><p>• Monitor and enhance user engagement with customer tools and platforms.</p><p>• Drive continuous improvement initiatives by incorporating customer feedback and fostering innovation.</p><p>• Ensure all interactions reflect the company’s values and commitment to excellence.</p>
We are looking for a detail-oriented Staff Accountant to join our team in Allegan, Michigan. In this role, you will be responsible for managing key financial processes, ensuring accurate record-keeping, and supporting monthly and annual financial reporting. This position offers an excellent opportunity to contribute to the financial health and integrity of our organization.<br><br>Responsibilities:<br>• Oversee accounts payable (AP) and accounts receivable (AR) processes to maintain accurate financial records.<br>• Conduct bank reconciliations to ensure account balances align with financial statements.<br>• Maintain and update the general ledger, ensuring all transactions are recorded promptly and correctly.<br>• Prepare and post journal entries as part of the regular accounting cycle.<br>• Assist with month-end closing activities, ensuring all deadlines are met and reports are accurate.<br>• Utilize SAP and other financial systems to manage accounting tasks and generate reports.<br>• Monitor job costing to ensure project expenses are accurately tracked and allocated.<br>• Support audits by providing requested documentation and resolving discrepancies as needed.<br>• Collaborate with team members to improve accounting processes and ensure compliance with financial regulations.
<p>Position Overview</p><p>We are seeking a highly motivated and experienced Product Owner (Senior) to support our IT Service Center operations. This role will be responsible for defining and prioritizing the product backlog, managing stakeholder relationships, and driving the successful delivery of Technology Service Center initiatives. The ideal candidate will have a strong background in IT service management, Agile methodologies, and stakeholder engagement, paired with excellent communication and leadership skills.</p><p>Key Responsibilities</p><ul><li>Define, maintain, and prioritize the Service Center product backlog based on business value and stakeholder needs.</li><li>Serve as the primary liaison between stakeholders and the Service Center team, ensuring requirements are captured and integrated into service delivery.</li><li>Collaborate on developing and communicating the vision and strategy for the Service Center, aligning with business goals.</li><li>Identify and implement continuous improvement opportunities to enhance service quality, efficiency, and customer satisfaction.</li><li>Write and refine user stories for IT service management, ensuring they are clear, concise, and actionable.</li><li>Actively participate in sprint planning, reviews, and retrospectives, guiding the Service Center team toward successful outcomes.</li><li>Monitor performance metrics and feedback, leveraging data to drive service improvements.</li><li>Partner with cross-functional teams to ensure services are delivered on time and according to requirements.</li><li>Identify and mitigate risks impacting the delivery of Technology Service Center initiatives.</li></ul><p><br></p><p><br></p>
<p>We are looking for an experienced Controller to join our team in Allegan, Michigan. This role is ideal for a detail-oriented individual with a strong background in accounting systems and financial operations.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily accounting operations, including accounts payable (AP) and accounts receivable (AR) processes.</p><p>• Ensure accurate financial reporting by managing billing functions and job cost analysis.</p><p>• Utilize accounting software systems to streamline workflows and improve efficiency.</p><p>• Conduct audits to maintain compliance and identify areas for improvement.</p><p>• Collaborate with the finance team to develop and implement best practices.</p><p>• Prepare detailed financial reports using tools such as Crystal Reports.</p><p>• Support the integration and optimization of SAP for enhanced accounting functionality.</p><p>• Monitor and reconcile financial records to ensure accuracy and reliability.</p><p>• Assist in forecasting and budgeting activities to support organizational goals</p>
We are looking for an ERP Administrator to oversee and optimize enterprise resource planning processes for our manufacturing operations in Riverside, Michigan. This role requires a strong technical background and the ability to align ERP systems with business objectives to enhance efficiency and productivity.<br><br>Responsibilities:<br>• Manage and configure ERP systems to meet business needs and improve operational workflows.<br>• Develop and maintain client-side scripting solutions to enhance system functionality.<br>• Collaborate with stakeholders to gather and document business requirements for system improvements.<br>• Oversee configuration management processes to ensure system integrity and accuracy.<br>• Create and implement APIs to integrate with third-party systems and enhance system interoperability.<br>• Provide technical support and troubleshooting for Great Plains Dynamics and related ERP modules.<br>• Conduct system audits and recommend enhancements to improve performance and user experience.<br>• Train and support team members on ERP system functionality and best practices.<br>• Monitor system performance and resolve issues to maintain seamless operations.
<p>We are looking for a detail-oriented Bookkeeper to join our client services team in Grand Haven, Michigan. This role is ideal for an individual with a strong background in bookkeeping and accounting who thrives in both independent and collaborative work environments. The successful candidate will play a key role in managing financial processes, providing client support, and ensuring accuracy in all accounting operations.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts payable and accounts receivable processes with accuracy and efficiency.</p><p>• Perform regular bank reconciliations to ensure financial records are up-to-date and error-free.</p><p>• Utilize QuickBooks Online to handle client accounting needs and provide on-site training as required.</p><p>• Assist clients with general accounting inquiries and deliver tailored solutions to meet their financial needs.</p><p>• Analyze financial data to identify discrepancies and recommend corrective actions.</p><p>• Maintain organized records and documentation for all accounting activities.</p><p>• Collaborate with team members to deliver comprehensive advisory services and meet client expectations.</p><p>• Prioritize multiple tasks and manage deadlines effectively in a fast-paced environment.</p><p>• Conduct research to support accounting decisions and ensure compliance with regulations.</p>
Robert Half is seeking a Senior Systems Engineer who thrives in dynamic environments and brings emotional intelligence, empathy, and a customer-centric mindset to every solution. This is an exciting opportunity to collaborate with industry experts and drive meaningful change through technology. This is a direct permanent role in the Kalamazoo, MI area working Hybrid onsite. <br> What You’ll Do Partner with cross-functional teams to capture requirements and deliver IT solutions that support business goals. Design, implement, and manage monitoring and alert systems with automated responses to ensure business continuity. Mentor and guide technology teams, sharing knowledge and best practices. Establish and maintain standards for systems design, testing, implementation, support, and security. Create and maintain documentation including SOPs, knowledge base articles, and troubleshooting guides. Drive scripting and automation to streamline operations and solve recurring issues. Act as a top-tier resource for resolving complex technical problems. Collaborate with IT leadership to identify skill gaps and evolve the IT function.
