<p>We are looking for a skilled Social Media Community Manager to join our client's team in Grand Rapids, Michigan. In this long-term contract position, you will be instrumental in building meaningful connections with online audiences and ensuring outstanding customer engagement across social platforms. This is an exciting opportunity to contribute to a dynamic company with reputable brands, servicing as the main social media customer support specialist, and make a positive impact through strategic online communication. If you have 1-2+ years of experience in a customer success position, or strong background in social media community engagement, apply today! </p><p><br></p><p>Responsibilities:</p><p>• Monitor and respond to online reviews, addressing both positive and negative feedback professionally.</p><p>• Utilize social media management tools like Sprout to tag posts and engage with the community effectively.</p><p>• Moderate and manage Facebook groups, identifying urgent posts and ensuring timely responses.</p><p>• Engage with customers by responding to comments, direct messages, and inquiries across all social channels.</p><p>• Conduct research to address customer questions, providing thoughtful solutions and valuable resources.</p><p>• Foster strong community engagement by maintaining consistent and friendly communication.</p><p>• Develop strategies to enhance the brand's online presence and customer satisfaction.</p><p>• Collaborate with internal teams to align social media efforts with overall marketing goals.</p><p>• Track and analyze social media performance metrics to optimize engagement strategies.</p>
We are looking for a dedicated Accounting Manager/Supervisor to join our team in Grand Rapids, Michigan. In this role, you will oversee client engagements while contributing to the growth of our nonprofit advisory services practice and supporting business and governmental clients. The ideal candidate will possess strong leadership skills, a passion for delivering exceptional client solutions, and a talent for mentoring team members to achieve their best.<br><br>Responsibilities:<br>• Manage and supervise comprehensive client engagements, ensuring high-quality service delivery.<br>• Conduct financial planning and analysis to support strategic decision-making.<br>• Oversee grant and fund reporting at federal, state, and local levels to ensure compliance.<br>• Lead forecasting and budget planning processes to align with organizational goals.<br>• Ensure compliance with sales and use tax regulations, including audit support.<br>• Manage external financial statement audits to maintain accuracy and transparency.<br>• Contribute to business development and marketing initiatives to expand client relationships.<br>• Provide guidance and coaching to team members, fostering their growth and development.
We are looking for an experienced PPC Specialist with a strong background in paid search strategies to join our team on a long-term contract basis. In this role, you will leverage your expertise in Google Ads and analytics to drive effective campaigns that maximize ROI. Based in Saranac, Michigan, this position offers the opportunity to collaborate on innovative solutions that enhance paid media performance.<br><br>Responsibilities:<br>• Design and implement data-driven paid search campaigns across various platforms to achieve targeted outcomes.<br>• Perform regular optimizations of PPC campaigns to improve performance and reduce costs.<br>• Monitor, analyze, and report on campaign metrics using tools like Google Analytics to inform strategy adjustments.<br>• Manage Google Ads accounts, including keyword research, bid adjustments, and ad copy creation.<br>• Conduct A/B testing to evaluate and refine ad performance.<br>• Collaborate with cross-functional teams to align paid media strategies with overall marketing goals.<br>• Stay updated on industry trends and changes in paid search algorithms to maintain competitive positioning.<br>• Troubleshoot and resolve issues related to campaign performance or technical challenges.<br>• Develop and present detailed reports that highlight campaign results and actionable insights.<br>• Identify opportunities for scaling campaigns while maintaining cost efficiency.
<p>We are looking for an experienced VP/Director of Finance to join our team in Grand Rapids, Michigan. This long-term contract position offers the opportunity to lead financial operations, provide strategic insights, and mentor team members. The role is ideal for a results-driven individual with a strong background in financial reporting, budgeting, and analysis. This is a part-time opportunity at around 20 hours per week for six months.</p><p><br></p><p>Responsibilities:</p><p>• Lead the preparation and review of financial reports, including dashboards and ad hoc reporting.</p><p>• Oversee annual budgeting processes and provide strategic recommendations to improve financial performance.</p><p>• Collaborate with sales teams to analyze data, develop strategies, and support business growth.</p><p>• Monitor cash flow forecasts to ensure financial stability and operational success.</p><p>• Support month-end close processes and ensure timely and accurate reporting.</p><p>• Act as a mentor to team members, fostering a collaborative and positive work environment.</p><p>• Provide detailed financial planning and analysis (FP& A) to guide decision-making.</p><p>• Serve as a trusted advisor to leadership by offering a second set of eyes for reviewing budgets and ideas.</p><p>• Utilize Sage or other financial systems effectively to support day-to-day operations.</p>
