12 results for Customer Service Representative in Hershey, PA

Customer Service Representative

New Holland, PA
onsite
Temporary
19 - 20 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in New Holland, Pennsylvania. In this role, you will play a pivotal part in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining detailed records. This is a long-term contract position offering an opportunity to contribute to a dynamic and supportive work environment. Responsibilities: • Address customer inquiries and determine whether the issue falls within the scope of the customer service team. • Resolve customer concerns related to underwriting, claims, accounting, and marketing within your delegated authority. • Escalate issues outside of your authority to the appropriate department for resolution. • Keep accurate records of all customer service interactions and inquiries. • Identify trends in customer issues and report them to support root cause analysis and improvements. • Greet visitors at the front desk and monitor building access when applicable. • Assist with administrative tasks like folding and assembling renewal mailings when needed. • Communicate effectively with customers through various channels, including phone, email, and in-person interactions. • Perform additional duties as assigned by your supervisor to support team objectives.
2026-03-12T00:00:00Z

Customer Service Representative

Reading, PA
onsite
Contract / Temporary to Hire
22 - 24 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Reading, Pennsylvania. In this Contract to permanent role, you will play a vital part in ensuring client satisfaction by managing accounts, addressing inquiries, and resolving issues effectively. This position requires excellent communication skills and attention to detail to maintain positive relationships and accurate records. Responsibilities: • Manage client accounts by addressing inquiries, resolving issues, and ensuring their needs are met. • Maintain detailed and accurate records of client interactions, transactions, and communications. • Resolve customer complaints efficiently to ensure satisfaction and escalate complex issues when necessary. • Assist clients with placing orders, tracking shipments, and handling returns or exchanges. • Communicate professionally via email and phone to address customer inquiries and provide updates. • Handle inbound and outbound calls to support customer needs and schedule appointments. • Perform data entry tasks to ensure records are up-to-date and organized. • Utilize Microsoft Word and Excel to prepare reports and maintain account information. • Collaborate with other departments to resolve escalated issues and improve service. • Ensure timely and accurate order entry to support seamless client experiences.
2026-03-17T00:00:00Z

Customer Service Representative

Reading, PA
onsite
Contract / Temporary to Hire
18 - 20 USD / Hourly
We're hiring a detail-oriented Customer Service Representative to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow. What You’ll Be Doing:<ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
2026-03-12T00:00:00Z

Customer Service Representative - Insurance

Manheim, PA
onsite
Permanent
45000 - 60000 USD / Yearly
We are looking for a dedicated Personal Lines Customer Service Representative to join our client in the Lancaster, Pennsylvania area. This role involves assisting clients with their insurance needs, ensuring efficient service, and maintaining compliance with agency and carrier policies. The ideal candidate will thrive in a collaborative environment and be committed to delivering exceptional customer experiences. Responsibilities:• Provide support to the service assistant by managing client tasks from the Personal Lines service inbox.• Assist clients with filing auto and home insurance claims and address billing inquiries.• Update payment plans and follow up on property inspections to ensure compliance with agency processes.• Write and review policies for existing clients, adhering to underwriting guidelines and completing necessary checklists.• Conduct policy reviews, identify opportunities for cross-selling or upselling, and work to retain existing client policies.• Record customer interactions in the agency management system.• Organize daily priorities using desk management standards and maintain a streamlined workflow.• Collaborate with the Personal Lines Sales and Service teams to achieve shared goals and enhance customer satisfaction.• Build positive relationships with carrier personnel to ensure smooth operations.
2026-02-27T00:00:00Z

Call Center Representative

Mechanicsburg, PA
onsite
Temporary
18 - 20 USD / Hourly
Do you enjoy helping people and solving problems? Are you a confident communicator who thrives in a fast‑paced environment? We’re looking for a friendly, reliable Call Center Agent to join a team in Mechanicsburg, PA and deliver outstanding customer experiences every day. If you’re customer‑focused, motivated, and ready to grow—this could be the role for you! What You’ll Do<ul><li>Handling inbound and/or outbound calls with professionalism and empathy</li><li>Assisting customers with questions, requests, and issue resolution</li><li>Accurately documenting interactions in our system</li><li>Following call scripts, policies, and quality standards</li><li>Meeting performance goals for call quality, attendance, and productivity</li><li>Collaborating with team members and supervisors to improve service delivery</li><li>Maintaining a positive, customer‑focused attitude at all times</li></ul>
2026-03-17T00:00:00Z

Customer Support Associate

Reading, PA
onsite
Contract / Temporary to Hire
19 - 22 USD / Hourly
🌟 Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! 🌟 Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for Entry-Level Customer Service Representatives at a company that values fresh ideas, a great attitude, and your long-term success. 📍 Location: Reading, PA💼 Type: On-site or Hybrid options available📈 Room to Grow: YES! What You’ll Do:<ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul>Why You’ll Love It Here:✅ Supportive team and hands-on training✅ Clear career path and promotions from within✅ Management Trainee track available for high-potential team members✅ Competitive pay and benefits✅ A company culture that celebrates fresh perspectives, personal growth, and your whole self
2026-03-12T00:00:00Z

Senior Customer Service Rep

Harrisburg, PA
onsite
Temporary
25 - 27 USD / Hourly
Do you love helping people, crushing challenges, and being the person everyone knows they can count on? Then you’ll fit right in! We’re looking for a Senior Customer Service Representative who brings upbeat energy, strong leadership, and next-level customer support skills. What You’ll Be Doing<ul><li>Jump in to solve complex customer questions with confidence and a friendly attitude.</li><li>Support our team as a mentor, coach, and go-to problem solver.</li><li>Deliver excellent service through phone, email, chat, or in-person interactions.</li><li>Track and improve processes to create smoother, faster, better customer journeys.</li><li>Collaborate across departments to keep communication strong and solutions flowing.</li><li>Keep accurate records and help support department reporting.</li><li>Stay knowledgeable on products, policies, and updates — you’re the team’s resource!</li></ul>
2026-02-27T00:00:00Z

Customer Service Lead

Temple, PA
onsite
Permanent
40000 - 55000 USD / Yearly
Robert Half is currently working with a client on their search for a Customer Service Lead with excellent communication skills, strong interpersonal skills and a strong sense of urgency. As the Customer Service Lead, you will oversee the proper operations of the customer service department and ensure customers are receiving timely, accurate and professional service. This candidate will also direct data management, develop and implement customer service policies, prepare monthly tracking reports, draft internal correspondence, maintain customer records, and assist other departments as needed for customer service functions. The ideal candidate for this role should have corporate customer service experience, strong multi-tasking capabilities, and excellent problem-solving skills. What you get to do everyday· Account/Database Management· Order Management· Resolve customer inquiries/analyze feedback· Assist in developing and improving customer policies and procedures· Strategic Planning· Monitor workload distribution and ensure adequate coverage· Collaborate with other departments on best practices· Train, Coach, and Mentor Customer Service Team
2026-02-20T00:00:00Z

Sales Representative

Lemoyne, PA
onsite
Temporary
25 - 29 USD / Hourly
Do you enjoy meeting new people, exploring your local area, and driving results through face‑to‑face connections? We’re looking for a high‑energy Outside Sales Representative to lead growth efforts across the Lemoyne territory and surrounding communities. If you’re competitive, outgoing, and love the idea of managing your own territory, this is the perfect opportunity. What You’ll Be Doing<ul><li>Grow a portfolio of new business by actively prospecting throughout Lemoyne and nearby regions</li><li>Conduct in‑person visits, consultations, and presentations with potential clients</li><li>Build strong, long‑lasting customer relationships through consistent communication</li><li>Strategically plan your daily routes and appointments to maximize productivity</li><li>Understand customer needs and deliver solutions that truly add value</li><li>Track market activity to stay ahead of trends and competitors</li></ul>
2026-03-04T00:00:00Z

Sales Representative

Camp Hill, PA
onsite
Temporary
28 - 31 USD / Hourly
Are you a people‑person who loves building relationships? Do you thrive when you’re out and about rather than stuck behind a desk? We’re looking for a motivated Outside Sales Representative to own the Harrisburg territory and help us expand our footprint across Central PA.This is your chance to join a fast‑growing team where your personality, drive, and ambition matter just as much as your experience. What You’ll Do<ul><li>Prospect, develop, and grow a strong pipeline of new business across the Harrisburg region</li><li>Meet directly with customers to understand their needs and provide tailored solutions</li><li>Manage your territory like your own business—plan routes, schedule appointments, and hit goals</li><li>Build long‑term relationships with clients through consistent follow‑up and excellent service</li><li>Represent our brand with professionalism and confidence in the field</li><li>Stay up‑to‑date on market trends and competitor activity</li></ul>
2026-03-04T00:00:00Z

Part time - Customer Service Rep

Enola, PA
onsite
Temporary
18 - 20 USD / Hourly
Love helping people? Enjoy creating positive experiences? We’re looking for an upbeat, friendly, and reliable Part-Time Customer Service Representative to join our Enola team! In this role, you’ll support customers with enthusiasm, answer questions, solve problems, and help create a welcoming experience — all while working in a flexible part-time position perfect for students, parents, or anyone wanting extra hours. What You’ll Do<ul><li>Greet customers with a warm, positive attitude (your smile matters!)</li><li>Assist with inquiries via phone, email, or in-person communication</li><li>Provide accurate information and help resolve customer concerns</li><li>Process orders, forms, and requests efficiently</li><li>Maintain organized records and enter customer information into systems</li><li>Support the team with light administrative tasks as needed</li><li>Promote a friendly, upbeat, supportive workplace environment</li></ul>
2026-02-27T00:00:00Z

Sales Account Representative

Camp Hill, PA
onsite
Temporary
29 - 34 USD / Hourly
We’re excited to welcome a driven and dynamic Sales Account Representative to a team in Camp Hill, PA! If you love building relationships, thrive in a fast‑paced B2B environment, and enjoy turning opportunities into long‑term partnerships, this is the role for you. You’ll play a key part in growing our client base, supporting existing accounts, and representing our company with confidence and enthusiasm. What You’ll Do:<ul><li>Build strong, lasting relationships with clients while ensuring their satisfaction and continued loyalty.</li><li>Drive B2B sales by identifying opportunities and offering solutions that truly meet client needs.</li><li>Respond quickly and professionally to inbound inquiries—your great service sets us apart!</li><li>Work closely with internal teams to align sales strategies and hit shared goals.</li><li>Visit clients onsite and conduct field meetings to strengthen partnerships and understand business needs firsthand.</li><li>Create clear, insightful sales reports and forecasts to track your progress and stay ahead of trends.</li><li>Stay informed on industry news and competitors so you’re always ready to win.</li><li>Negotiate confidently and close deals that support both client success and company growth.</li><li>Provide exceptional follow-up and ongoing support to ensure clients always feel valued.</li></ul>
2026-03-18T00:00:00Z