We are looking for a dedicated Customer Service Representative to join our team in Greenville, Pennsylvania. This is a long-term contract position that requires a proactive and detail-oriented individual to provide exceptional support to our customers. The role involves maintaining strong relationships, managing orders, and ensuring customer satisfaction in a fast-paced environment.<br><br>Responsibilities:<br>• Process customer purchase orders promptly and accurately.<br>• Coordinate with internal teams to ensure orders are fulfilled and shipped efficiently.<br>• Provide timely updates to customers regarding order statuses, shipping schedules, and any potential delays.<br>• Prepare and deliver customized reports based on customer needs.<br>• Establish and nurture strong relationships with clients to foster trust and loyalty.<br>• Address customer inquiries and concerns with urgency and professionalism.<br>• Work collaboratively with cross-functional teams to resolve issues and enhance service delivery.<br>• Offer assistance to colleagues and support other departments as required.<br>• Carry out additional tasks and responsibilities as assigned to meet business needs.
<p>Our client in Warrendale, PA is looking for a Customer Service/Inside Sales Representative to join their growing team. In this role, you will be responsible for building and maintaining customer relationships while driving sales growth through proactive customer engagement and expert product knowledge. It is fully onsite and a contract to hire, depending on experience, pay ranges from $22-$24. Hours are Monday through Thursday, 8:30 AM to 5:00 PM & Friday 7:30 AM to 4:00 PM. Background check and clearances required.</p><p><br></p><p>Key Responsibilities</p><p>* Handle incoming customer inquiries via phone and email, providing detailed product information, quotes, and order processing while maintaining our high standard of customer service excellence</p><p>* Develop and maintain strong relationships with existing customers while identifying new sales opportunities within assigned accounts</p><p>* Work closely with customers and our outside sale team to understand their safety equipment needs and recommend appropriate solutions from our product line</p><p>* Process orders accurately and efficiently while monitoring order status through delivery</p><p>* Collaborate with our warehouse team to ensure timely order fulfillment and resolve any shipping or delivery issues</p><p>* Partner with outside sales representatives to support customer needs, coordinate site visits, and ensure seamless customer service between field and inside sales teams</p><p>* Support outside sales team by providing product information, pricing updates, and inventory availability</p><p>* Maintain detailed customer records and update account information in our CRM system</p><p>* Stay current on industry safety regulations, product specifications, and new safety equipment innovations</p><p>* Assist in inventory management and product restocking recommendations</p><p><br></p><p><br></p>
We are looking for a dedicated Collections Specialist to join our team in Moon Township, Pennsylvania. This Contract-to-Permanent position offers an excellent opportunity to work in the transport industry, focusing on credit and collections activities for assigned customer portfolios. The role involves managing account balances, resolving payment discrepancies, and analyzing account performance to ensure effective credit management.<br><br>Responsibilities:<br>• Organize and maintain credit and collections processes for assigned customer portfolios, ensuring accurate documentation and coordination.<br>• Utilize electronic file systems to retrieve and review documents related to invoicing disputes, and manage corrections such as rebills, misapplied payments, and freight bill adjustments.<br>• Prepare monthly summaries of portfolio collections progress and participate in reviews with the department manager to address escalated issues and strategize collection approaches.<br>• Conduct periodic evaluations of customer accounts to assess credit limits in relation to revenue trends, collaborating with agents and business development teams as needed.<br>• Investigate short-paid invoices and coordinate with agents, business development executives, and carrier services to implement necessary revisions or chargebacks.<br>• Assist the accounting department in gathering customer payment remittance details to support portfolio activities.<br>• Develop and maintain effective communication with shippers and agents to address account discrepancies and provide exceptional customer service.<br>• Collaborate with billing and accounting teams to ensure accurate processing of corrections and adjustments.<br>• Support the department manager in devising strategies for utilizing third-party collection agencies when necessary.<br>• Perform additional duties as assigned to meet departmental and organizational goals.
<p>The <strong>Client Experience Associate</strong> is a critical role responsible for delivering exceptional, real-time support to Old Republic’s clients by resolving inquiries efficiently and ensuring client satisfaction. This position requires a detail oriented who can manage communications effectively across various channels while adhering to service level agreements. This role will be hybrid/remote once hired as a permanent employee. </p><p><br></p><p><strong>Key Responsibilities:</strong> </p><p><br></p><p>Serve as the primary point of contact for client inquiries via email, phone, and shared communication tools. Monitor and manage shared email folders, responding promptly to inquiries and collaborating with other operational units for resolution. Track and document client inquiries using standardized codes and notations within internal systems to report on inquiry trends. Handle operational functions such as order entry, scheduling requests, file cancellations, CPL submissions, and transactional certificates. Manage a task queue to ensure timely inquiry resolutions, meeting or exceeding SLAs and established turn times. Proactively review reports for scorecarding, service level checks, and client communications. Maintain consistent attendance, including participating in mandatory compliance training sessions and after-hours company events when required. Communicate professionally and collaborate effectively with management, colleagues, vendors, and clients through various mediums (in-person, email, phone, video conferencing). Uphold company policies and demonstrate responsiveness, flexibility, and professionalism in all interactions. Perform other duties and responsibilities as assigned. Qualifications: Ability to work permanent, Monday through Friday, with potential for overtime as requested by management. Dependable, punctual, and capable of engaging in tasks that may require physical presence in the office or attendance at external events. Strong organizational skills, attention to detail, and a customer-focused attitude. Demonstrated ability to handle inquiries with courtesy, professionalism, and proactive follow-up. Ideal Candidate Attributes: A collaborative and adaptable team player who can accept constructive feedback and direction. Proficiency in task management systems, communication channels, and relevant technologies. Knowledge of pertinent operational processes and regulatory requirements is preferred.</p>
<p>We’re currently working with a dynamic and fast-paced organization in Streetsboro, Ohio, to find a detail-oriented <strong>Administrative Assistant</strong>. This role offers the potential for long-term growth, providing an excellent opportunity for professionals seeking to build a career in administrative support.</p><p><strong>Position Type:</strong> Contract-to-Permanent </p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Customer Service:</strong> Provide first-class customer service by addressing inquiries, resolving issues quickly, and building strong relationships.</li><li><strong>Data Management:</strong> Accurately enter, update, and maintain critical information in databases and systems.</li><li><strong>Purchase Orders:</strong> Support processes by placing purchase orders.</li><li><strong>Logistics Coordination:</strong> Manage container logistics and collaborate with trucking companies to support operational functions.</li><li><strong>Pricing Management:</strong> Handle pricing tasks for various products and maintain accurate pricing records.</li><li><strong>Document and Spreadsheet Creation:</strong> Prepare and manage spreadsheets, reports, and documents using Microsoft Excel and other Microsoft Office tools.</li><li><strong>Email and Calendar Management:</strong> Manage email correspondence, schedule appointments, and organize calendars as needed.</li><li><strong>Administrative Support:</strong> Assist the team with a variety of other administrative tasks, adapting to changing priorities in a fast-paced setting.</li><li><strong>Attention to Detail:</strong> Ensure accuracy and efficiency in all tasks, helping the office run smoothly.</li></ul>
We are looking for a dedicated Roof Management Coordinator to join our team in Austintown Township, Ohio. In this role, you will play a vital part in ensuring efficient communication and coordination between clients and field technicians within the construction industry. If you thrive in a fast-paced environment and have strong organizational skills, we encourage you to apply.<br><br>Responsibilities:<br>• Coordinate schedules for field technicians to ensure timely project completion.<br>• Serve as the primary point of contact for clients, addressing inquiries and resolving issues.<br>• Manage and update job schedules using Microsoft Word and Excel.<br>• Oversee account management tasks to maintain strong relationships with clients.<br>• Collaborate with team members to optimize daily operations and improve efficiency.<br>• Utilize basic computer skills to input and track data accurately.<br>• Monitor job progress and communicate updates to relevant stakeholders.<br>• Ensure compliance with company procedures and industry standards.<br>• Provide exceptional customer service to support client satisfaction.<br>• Troubleshoot scheduling conflicts and propose solutions proactively.
We are looking for a dedicated and detail-oriented Receptionist to join our team in Mineral Ridge, Ohio. In this role, you will serve as the first point of contact, creating a welcoming environment for visitors and ensuring smooth office operations. This is a long-term contract position with opportunities to contribute to the success of a non-profit organization.<br><br>Responsibilities:<br>• Welcome visitors, including parents and children, with a warm and friendly demeanor while ensuring adherence to building protocols.<br>• Prepare and edit documents using Microsoft Office applications, maintaining accuracy and creativity.<br>• Monitor and maintain office equipment, including ordering and replenishing supplies such as paper and toner.<br>• Track, log, and appropriately distribute incoming documents using established tracking systems.<br>• Open, log, and distribute incoming mail efficiently and accurately.<br>• Maintain confidentiality and treat all individuals, including children and parents, with respect and professionalism.<br>• Keep the reception area clean, organized, and presentable at all times.<br>• Provide support for meetings by preparing agendas, minutes, reports, and other materials as needed.<br>• Manage office supply inventory and ensure availability of necessary items.<br>• Assist management and supervisors with various tasks and projects as requested.
We are looking for a dedicated Dispatcher to join our team in Green, Ohio. This position offers an exciting opportunity to coordinate service schedules and ensure smooth communication between customers and technicians. If you thrive in a fast-paced environment and enjoy managing multiple tasks with precision, we encourage you to apply.<br><br>Responsibilities:<br>• Schedule service technicians for customer calls, ensuring timely and efficient dispatching.<br>• Manage service tickets by completing necessary documentation and tracking progress.<br>• Coordinate schedules to optimize technician availability and customer satisfaction.<br>• Answer inbound calls and address customer inquiries with professionalism.<br>• Utilize CRM software and other computer programs to maintain accurate records and streamline operations.<br>• Assist customers by providing updates and resolving scheduling issues.<br>• Monitor service workflows to ensure compliance with company standards.<br>• Collaborate with team members to improve dispatching processes and overall service delivery.
<p><strong><u>Position Title</u></strong><u>: </u>Medical Biller</p><p><br></p><p><strong><u>Overview: </u></strong>We are seeking a highly motivated and detail-oriented Medical Billing for an organization located near Mars, PA. This organization provides a wide range of senior care, health, and rehabilitation services. The ideal candidate will have expertise in billing and payment posting, ensuring accurate and timely processing of accounts receivable transactions. Your role will play a critical part in maintaining a smooth revenue cycle tor their diverse services, including senior living communities, home care, hospice, outpatient, and therapy services.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p><strong>Billing:</strong></p><p>Generate and issue invoices for a wide range of care services, including senior living, skilled nursing, home care, and outpatient services.</p><p>Ensure compliance with service agreements, insurance policies, and applicable healthcare regulations.</p><p>Address billing discrepancies by coordinating with internal departments, including admissions and patient services.</p><p>Prepare and submit claims to insurance companies, Medicare, and Medicaid as applicable.</p><p><br></p><p><strong>Payment Posting:</strong></p><p>Accurately enter payments received (cash, checks, and electronic transfers) into the accounts receivable system.</p><p>Reconcile posted payments with bank statements and patient billing systems.</p><p>Manage and resolve unapplied payments or discrepancies to maintain accurate account balances.</p><p><br></p><p><strong>Revenue Cycle Management:</strong></p><p>Work collaboratively with other departments to monitor and manage the overall revenue cycle.</p><p>Track and follow up on outstanding payments or insurance claims to reduce accounts receivable aging.</p><p>Prepare reports on accounts receivable status, payment trends, and delinquent accounts for management review.</p><p><br></p><p><strong>Customer and Client Communication:</strong></p><p>Respond to patient or payer inquiries regarding invoices, payments, or account details with professionalism and clarity.</p><p>Serve as a point of contact for resolving disputes or escalations concerning billing errors or payment issues.</p><p><br></p><p><strong>Compliance</strong>:</p><p>Ensure billing and payment posting processes comply with industry standards, healthcare regulations (including HIPAA), and organizational policies.</p><p>Document procedures and maintain accurate, auditable records for all accounts receivable transactions.</p><p><br></p><p><strong><u>Location</u>: T</strong>his position is ONSITE and located in the Mars, PA area.</p><p><br></p><p><strong><u>Schedule</u>: </strong>The hours are Monday through Friday from 8:30am-5pm.</p><p><br></p><p><strong><u>Why is this role available? </u></strong>This organization recently had a tenured team member retire.</p><p><br></p><p><strong><u>How to Apply: </u></strong>Submit your updated resume on the Robert Half website or apply using the Robert Half App. After applying, please call 412-471-5946 to confirm your application was received.</p>
<p>We are looking for a detail-oriented Accounts Payable Clerk to join our team in Kent, Ohio. This is a direct hire position and offers standard business hours. </p><p><br></p><p>In this role, you will be responsible for managing and processing financial transactions with accuracy and efficiency, ensuring compliance with company policies and procedures. The ideal candidate will thrive in a fast-paced environment and demonstrate strong organizational skills to support both accounts payable and accounts receivable functions.</p><p><br></p><p>Responsibilities:</p><p>• Match purchase orders, receiving slips, and invoices while obtaining necessary approvals for payment processing.</p><p>• Enter invoices into the company’s financial system to maintain accurate records.</p><p>• Prepare and print checks, secure required signatures, and distribute payments appropriately.</p><p>• Record wire payments in the accounting system and ensure proper documentation.</p><p>• Assign and track sales tax for quarterly reporting and payment purposes.</p><p>• Organize and distribute mail, including financial documents.</p><p>• Complete month-end tasks such as journal entries, reconciliations, and closing activities.</p><p>• Compile and process monthly commissions for external representatives.</p><p>• Serve as a backup for accounts receivable by processing invoices through customer portals and handling collections for past-due accounts.</p><p>• Prepare reports for credit meetings, post cash receipts, and perform periodic audits of sales orders.</p>
We are looking for a skilled ERP/CRM Consultant to join our team in Solon, Ohio. This long-term contract position offers the opportunity to work remotely, providing expert support and administration for SAP S/4HANA Cloud systems. The ideal candidate will have a deep understanding of user access management, system configuration, and business process optimization.<br><br>Responsibilities:<br>• Serve as the primary point of contact for technical and functional issues related to SAP S/4HANA Cloud.<br>• Troubleshoot and resolve transaction errors, data inconsistencies, and process challenges.<br>• Manage user accounts by creating, modifying, and deactivating access as needed.<br>• Configure role-based security privileges and oversee authentication processes.<br>• Maintain compliance documentation and audit trails for user access activities.<br>• Generate and customize business documents, such as invoices, purchase orders, and financial statements.<br>• Create and deliver recurring reports for business stakeholders using system tools.<br>• Assist in implementing system configuration updates and testing changes to ensure functionality.<br>• Monitor system performance and escalate issues to appropriate teams when necessary.<br>• Develop and provide training materials and user guides to support employees in utilizing SAP S/4HANA Cloud effectively.
<p>Robert Half is seeking an experienced <strong><u>Senior Accountant </u></strong>for a dynamic company near the <strong><u>Slippery Rock area.</u></strong> Robert Half specializes in matching highly skilled accounting and finance professionals with organizations in need of exceptional talent. If you're a driven accounting professional looking for your next opportunity, this role may be a fit for you.</p>
We are looking for a highly organized and detail-driven Fiscal Clerk to join our non-profit team in Youngstown, Ohio. In this long-term contract role, you will play a vital part in managing financial operations, ensuring accuracy, and supporting compliance with organizational policies. This position offers an opportunity to contribute to meaningful causes while leveraging your accounting expertise.<br><br>Responsibilities:<br>• Generate and analyze financial reports to support decision-making and maintain transparency.<br>• Process payments to vendors, staff, and other stakeholders promptly and accurately.<br>• Conduct monthly reconciliations, including reviewing bank statements, credit card statements, and other financial records.<br>• Assist in designing and implementing effective financial management strategies.<br>• Maintain confidential financial records while adhering to organizational policies.<br>• Collaborate with the finance team to perform audits and ensure compliance with legal and internal guidelines.<br>• Handle accounts payable (AP), accounts receivable (AR), billing, and invoice processing tasks.<br>• Utilize financial software such as QuickBooks, Oracle, SAP, and Microsoft Excel to manage and report financial data.<br>• Perform additional financial and administrative duties as required.
