10 results for Customer Service in Hempstead, NY

Customer Service

North Bergen, NJ
onsite
Permanent
60000 - 70000 USD / Yearly
We are seeking a highly organized and client-focused Customer Service and Account Manager to join our logistics team. This role is responsible for managing day-to-day operations for apparel clients, ensuring exceptional service, timely deliveries, and strong client relationships. The ideal candidate will have experience in logistics, supply chain, or apparel distribution and possess excellent communication and problem-solving skills. Key Responsibilities:<ul><li>Serve as the primary point of contact for assigned apparel clients, managing all inquiries and service requests.</li><li>Oversee order processing, shipment tracking, and delivery schedules to ensure accuracy and timeliness.</li><li>Coordinate with internal teams (warehouse, transportation, and operations) to resolve issues and meet client expectations.</li><li>Monitor inventory levels and assist clients with replenishment planning.</li><li>Prepare and analyze reports on shipment status, performance metrics, and account activity.</li><li>Handle escalations promptly and provide proactive solutions to prevent service disruptions.</li><li>Maintain strong relationships with clients through regular communication and account reviews.</li><li>Identify opportunities for process improvements and upselling additional services.</li></ul>
2026-02-25T00:00:00Z

Customer Service Representative

Caldwell, NJ
onsite
Permanent
75000 - 85000 USD / Yearly
A busy company in the West Caldwell area is seeking a Commercial Lines Customer Service Representative to join their growing company. This Commercial Lines Customer Service Representative will manage client relationships, ensure accurate policy documentation, and provide exceptional support to our commercial insurance clients. The ideal Commercial Lines Customer Service Representative must have 5+ years of commercial lines experience and has experience with insurance specific systems. Responsibilities of this Commercial Lines Customer Service Representative will include but not be limited to the below. Commercial Lines Customer Service Representative Responsibilities:• Process various policy-related tasks, including endorsements, certificates of insurance, binders, renewals, and policy changes.• Review client policies and documents to ensure accuracy and completeness.• Respond to client inquiries about coverage, billing, and policy details in a timely manner.• Collaborate with producers and account managers to assist with account servicing and renewal preparations.• Maintain up-to-date and accurate client records within agency management systems.• Coordinate with insurance carriers to address and resolve service-related issues.• Support marketing efforts for policy renewals by gathering necessary underwriting information.• Ensure compliance with agency standards and regulatory guidelines in all service activities.• Deliver attentive and courteous service to clients and partners, fostering positive relationships. This Commercial Lines Customer Service Representative role is paying between $75,000 and $85,000 annually depending on experience. If interested in this Commercial Lines Customer Service Representative position, apply today!
2026-02-12T00:00:00Z

Customer Service Representative

New York, NY
onsite
Contract / Temporary to Hire
20.9 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in New York, New York. In this role, you will be responsible for providing exceptional service to clients and handling administrative tasks efficiently. This is a Contract to permanent position, offering a chance to grow within the Real Estate industry while working onsite for at least three days a week. Responsibilities: • Respond to inbound client calls with professionalism and resolve inquiries promptly. • Manage customer interactions through email correspondence, ensuring accurate and timely communication. • Perform data entry tasks to update and maintain records efficiently. • Schedule appointments and coordinate meetings as needed. • Utilize Microsoft Excel and Word to create reports and track relevant information. • Handle inbound and outbound calls to address customer needs effectively. • Process orders and ensure accuracy in entry and follow-ups. • Work collaboratively with the team to ensure seamless service delivery. • Leverage Yardi software to manage property-related tasks and operations. • Maintain a high level of organization and attention to detail in all tasks.
2026-03-13T00:00:00Z

Customer Service Representative

Jamaica, NY
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Jamaica, New York. This is a long-term contract opportunity for professionals passionate about delivering exceptional service and maintaining customer satisfaction. The ideal candidate will handle various customer interactions, ensuring a seamless experience while addressing inquiries efficiently. Responsibilities: • Respond promptly to inbound calls, addressing customer inquiries and resolving issues with professionalism. • Process and manage order entries accurately to ensure timely fulfillment. • Deliver exceptional customer service by maintaining a friendly and helpful demeanor during all interactions. • Handle both inbound and outbound calls as needed, ensuring customer needs are met. • Track and document customer interactions and updates in the system for record-keeping purposes. • Collaborate with team members to improve processes and enhance customer satisfaction. • Provide clear and concise information to customers regarding products, services, and policies. • Identify and escalate complex issues to the appropriate team or supervisor when necessary. • Maintain up-to-date knowledge of company offerings to provide accurate support. • Ensure compliance with company guidelines and procedures in all customer interactions.
2026-03-12T00:00:00Z

Customer Service Representative

Central Islip, NY
onsite
Temporary
20 - 24 USD / Hourly
We are looking for a skilled Customer Service Representative to join our team in Hauppauge, New York. This is a long-term contract position where you will play a key role in delivering exceptional service to clients while efficiently managing quotes and orders. We value a collaborative and relaxed work environment, and this position offers an excellent opportunity for growth and development. Responsibilities: • Process customer quotes and ensure accurate conversion of quotes into orders. • Provide prompt and attentive assistance to clients via inbound and outbound calls. • Manage order entry into the system with precision and attention to detail. • Address customer inquiries and resolve issues efficiently to maintain satisfaction. • Collaborate with internal teams to ensure seamless communication and client support. • Maintain updated records of customer interactions and transactions. • Follow company guidelines and procedures to uphold service standards. • Utilize provided resources, such as cheat sheets, to streamline quoting processes. • Assist with onboarding procedures, including setting up customer profiles in the system. • Contribute to the positive office environment through teamwork and effective communication.
2026-03-13T00:00:00Z

Customer Service Representative

Lyndhurst, NJ
onsite
Temporary
17.1 - 19.8 USD / Hourly
We are looking for a detail-oriented Customer Service Representative to join our team near Lyndhurst, New Jersey. In this long-term contract role, you will play a pivotal part in ensuring seamless order management, effective communication, and exceptional service to our customers. This position requires a proactive approach to handling inquiries, resolving issues, and maintaining accuracy in all customer interactions. Responsibilities:• Process and manage order entries promptly, ensuring accuracy and timely acknowledgment to customers.• Track and modify orders while maintaining consistent communication with the warehouse team.• Follow up on urgent orders, including next-day and same-day deliveries, ensuring completion and confirmation before the end of the day.• Handle returns, exchanges, and refunds efficiently while adhering to company policies.• Provide accurate information regarding products, pricing, and tracking to customers and sales representatives within 24 hours of receiving inquiries.• Resolve customer complaints and issues professionally and in a timely manner.• Maintain and update customer records and order details in NetSuite.• Collaborate with team members and departments to ensure smooth resolution of customer concerns.• Report recurring issues to management to facilitate improvements in processes.• Suggest enhancements to customer service procedures to optimize the overall customer experience.
2026-03-13T00:00:00Z

Customer Service Representative

Pine Brook, NJ
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Fairfield, New Jersey. This is a long-term contract position that offers a hybrid work schedule, combining in-office and remote work after initial training. The role involves managing service-related tasks, ensuring customer satisfaction, and maintaining accurate records during our busy season. Responsibilities:• Review service tickets to confirm warranty details, pricing, and product availability.• Process and monitor service requests while maintaining accurate documentation.• Organize and oversee returns for quality control evaluation, tracking product status.• Communicate effectively with technicians, managers, distributors, and contractors to provide updates and resolve issues.• Handle high volumes of customer inquiries, averaging 20-30 calls per day, ensuring timely and attentive responses.• Input data and service requests accurately into the system, utilizing strong computer skills.• Verify product availability and pricing to ensure accurate communication with customers.• Participate in comprehensive training, including shadowing experienced team members and studying product details.• Collaborate with a team of customer service representatives to ensure seamless operations.
2026-03-13T00:00:00Z

Customer Service Manager

Kenilworth, NJ
onsite
Permanent
70000 - 85000 USD / Yearly
We are looking for a dedicated Customer Service Manager to join our client in the Kenilworth, NJ area. In this role, you will oversee purchase orders, client communications, and ensure exceptional service and satisfaction to support the sales team. You will collaborate with clients and internal teams to provide seamless service, promote customer loyalty, and drive business growth. We are looking for someone proficient in CRM systems and can improve operational efficiency. Responsibilities:• Deliver outstanding customer service to enhance client satisfaction and contribute to sales growth.• Respond promptly to inquiries, resolving concerns efficiently and professionally.• Manage customer service operations for online sales and remote showroom support.• Provide sales assistance and support for assigned representative showrooms.• Utilize your sales expertise to identify opportunities for upselling and cross-selling luxury products.• Gain comprehensive product knowledge to effectively communicate features and benefits to clients.• Build and maintain strong relationships with customers to encourage repeat business.• Process and oversee sales orders, including delivery coordination and payment execution.• Address returns and claims, coordinating with carriers and ensuring proper documentation.
2026-03-02T00:00:00Z

Customer Service Rep- Building & Parking

Lyndhurst, NJ
onsite
Temporary
23.75 - 27.5 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a contract basis near Rutherford, New Jersey. In this role, you will play a crucial part in ensuring seamless logistics operations by managing customer purchase orders for flooring products and services. Your attention to detail and commitment to providing excellent service will contribute to enhancing our operational efficiency and customer satisfaction. Responsibilities:• Process and manage customer purchase orders, ensuring accuracy and timely completion.• Coordinate shipping and fulfillment for flooring products and services.• Utilize the Sales and Distribution module to enter and oversee sales and purchase orders.• Monitor back-order lists, open billing lists, and scheduled picking/shipping lists to ensure smooth operations.• Address customer inquiries and resolve order-related issues promptly and professionally.• Collaborate with regional teams to support initiatives aimed at improving service delivery.• Maintain proficiency in order management procedures and apply them consistently.• Anticipate customer needs and provide proactive solutions to enhance their experience.• Track and report on order progress, identifying and addressing potential delays.• Contribute to projects focused on streamlining logistics and operational processes.
2026-03-13T00:00:00Z

IT Helpdesk

New York, NY
onsite
Permanent
65000 - 75000 USD / Yearly
We are looking for an experienced IT Helpdesk specialist to join our team in New York, New York. This role requires working on-site five days a week, providing comprehensive technical support to approximately 350 users both locally and remotely. The ideal candidate will bring a strong background in Microsoft technologies and a proactive approach to troubleshooting and problem-solving. Responsibilities: • Deliver timely and effective technical support to local and remote users, addressing hardware, software, and network issues. • Manage and maintain Microsoft Active Directory and Entra Identity systems to ensure seamless user access and security. • Configure, deploy, and support Windows 365 Cloud PCs and Microsoft Surface or Lenovo X1 Carbon laptops. • Administer Microsoft Intune and Group Policy to oversee device management and security policies. • Provide support for Microsoft Office Suite applications, ensuring optimal functionality for end users. • Troubleshoot and resolve VPN connectivity problems to ensure secure and reliable remote access. • Utilize ticketing systems to track, prioritize, and resolve service desk requests efficiently. • Offer assistance with specialized software such as Bluebeam, TeamViewer, and Sage 50 Accounting Software as needed. • Collaborate with team members to enhance IT processes and improve overall user experience. • Maintain detailed documentation of issues, solutions, and system configurations for future reference.
2026-02-19T00:00:00Z