<p>Project Manager needed for a full-time, hybrid (3/2) position with our agency client in Central CT. Must have 5+ years of proven project management experience within an agency setting. Must have experience working with education, financial services, and/or healthcare clients. Ideal candidate will have experience managing sophisticated digital projects. Ideal candidate will have experience using Workamajig but other project management tools will be acceptable. Target salary is 80-90K with flex up to 100K depending on experience and qualifications. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Handles day-to-day project-related activities for active programs.</li><li>Manages all projects on-quality (tactical), on-time and on-budget.</li><li>Monitors and adjusts project schedules and milestones daily.</li><li>Monitors project and campaign budgets weekly.</li><li>Provides weekly client and internal-facing program status reports.</li><li>Maintains project management system of record (e.g. WMJ).</li><li>Builds project architecture and fleshes out milestones for project phases.</li><li>Creates cost-based labor + expense program estimates by phase.</li><li>Creates and manages Purchase Orders based on approved expense estimates.</li><li>Creates program timelines for proposals / SOWs.</li><li>Monitors projects for scope creep daily + creates change orders.</li><li>Keeps AM informed of any issues that would impact client relationship.</li><li>Alerts internal team when projects reach 50, 70 and 100% of budget.</li><li>Creates campaign architecture in alignment with SOW and billing needs.</li><li>Manages vendors and freelancers on program work.</li></ul>
<p>We are looking for a Senior Systems Engineer to join our team in Springfield, Massachusetts. In this Contract to permanent position, you will play a pivotal role in designing, implementing, and enhancing technology solutions while leading critical IT projects. This opportunity is ideal for a skilled individual eager to contribute to strategic planning, mentor team members, and support the advancement of enterprise-level systems.</p><p><br></p><p>Responsibilities:</p><p>• Design, configure, and troubleshoot storage area networks (SANs), fiber channel infrastructure, and enterprise backup solutions across on-premises and cloud environments.</p><p>• Lead multiple projects focused on migrating and consolidating distributed systems into centralized enterprise models, including transitioning virtual servers to cloud-based platforms.</p><p>• Configure networks and firewalls while developing centralized logging and monitoring solutions to enhance system efficiency.</p><p>• Perform system upgrades and implement server configurations, including creating scripts and automating tasks across test, development, and production environments.</p><p>• Respond to system alerts and user-reported issues, applying independent judgment to resolve problems or escalate them when necessary.</p><p>• Collaborate with cross-functional teams to research and propose strategies for IT system improvements.</p><p>• Provide leadership and mentorship to IT engineers and administrators, fostering growth and knowledge sharing.</p><p>• Implement best practices for system security, including intrusion detection, virus management, and disaster recovery.</p><p>• Monitor and optimize system performance, ensuring the stability and reliability of critical infrastructure.</p>
<p><strong>Senior Accountant</strong></p><p><strong>Location</strong><em>: Milford, CT area </em></p><p><strong>Position Type:</strong> Full Time/Permanent Position</p><p><strong>Recruiter Contact</strong>: Sal Fiorillo - Sal.Fiorillo@Roberthalf</p><p><strong>Reference</strong>: SF0013304698</p><p><br></p><p><strong>Why This Role</strong></p><ul><li><strong>Stable, long-tenured team</strong> with family ownership dating back over 100 years</li><li><strong>Mentorship from an experienced CFO (CPA, MBA)</strong> with large public accounting firm background</li><li><strong>Visible growth opportunity</strong> – excellent stepping stone for future advancement</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Oversee day-to-day accounting operations: AP, AR, payroll, cash management, bank reconciliations, and month-end close support</li><li>Manage billing and collections, including AIA construction billing</li><li>Support the CFO with financial analysis, accruals, journal entries, and process improvements</li><li>Supervise and provide coverage for AP/AR staff</li><li>Partner with project managers to improve job-costing accuracy and billing timeliness</li><li>Ensure compliance with tax filings, benefits reconciliations, and annual 1099s</li><li>Provide administrative oversight for office functions, onboarding/offboarding, and technology coordination</li></ul><p><strong>Desired Background</strong></p><ul><li>3–5+ years of <strong>construction accounting experience</strong> (AIA billing required) or out of public accounting</li><li>Hands-on experience across AP, AR, payroll, and general accounting functions</li><li>Strong Excel skills; systems savvy</li><li>Supervisory or review-level experience strongly preferred</li></ul><p>If you meet the minimum requirements and want to learn more about this opportunity, please email your resume to the email listed above and reference SF0013304698.</p><p>All inquiries are confidential. Please note at Robert Half we never present your background to a client company without your permission</p>
<p><strong>Job Title:</strong> Director, Customer Experience & Operations **Permanent, full time**</p><p><strong>Location</strong>: Must be able to commute to Amherst, MA 1x a week!</p><p><strong>Compensation</strong>: up to $100,000, DOE</p><p><strong>Benefits</strong>: strong package with extensive PTO!</p><p><br></p><p><strong>Overview:</strong></p><p> We’re looking for a strategic and customer-focused Director to lead initiatives that enhance the end-to-end customer experience. This role drives operational excellence, translates customer insights into action, and collaborates across teams to deliver high-quality, scalable service solutions. Ideal candidates bring strong leadership, process improvement expertise, and a passion for creating seamless customer journeys.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead customer experience initiatives using data and insights to inform strategy and improve service delivery.</li><li>Drive cross-functional collaboration to ensure consistent, high-quality customer interactions across all channels.</li><li>Optimize operations through cost-effective solutions and process improvements.</li><li>Support workflows in partnership with program and IT teams.</li><li>Maintain and enhance SOPs to ensure operational consistency and compliance.</li><li>Coach and develop a high-performing team; align team goals with customer success metrics.</li><li>Contribute to customer success programs that promote retention and engagement.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree in Business, Operations, or related field.</li><li>5+ years in customer experience or operations, including 3+ years in a leadership role.</li><li>Experience with Lean, Six Sigma, or similar process improvement frameworks.</li><li>Strong project management and data analysis skills; familiarity with CRM and service platforms.</li></ul><p><br></p>
<p>We are seeking an experienced <strong>Senior Marketing Specialist </strong>with 7+ years of experience for a fully remote position with our client on the East Coast. Must have experience in the insurance or financial services industries. Must be able to work East Coast hours. Must have experience with Salesforce, CRM platforms, Excel, and Tableau. Salary is up to 95K with some flex depending on experience and qualifications.</p><p><strong> </strong></p><p>The Senior Marketing Specialist develops member segmentation strategies, journey maps, and personalized experiences to drive engagement, growth, and retention. This role combines strategic thinking, creativity, data insights, and collaboration to deliver measurable marketing outcomes.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Create and execute marketing initiatives driven by business goals, segmentation strategies, and market trends.</li><li>Design personalized segmentation strategies, including account-based marketing, to enhance engagement and growth.</li><li>Collaborate with sales and member relations teams to align on priorities, goals, and execution.</li><li>Partner with digital, events, and content teams to ensure strategy alignment and maximize program effectiveness.</li><li>Track and analyze metrics to assess campaign effectiveness, optimize performance, and generate actionable insights.</li><li>Support sales teams with insights, campaign strategies, and marketing collateral.</li><li>Manage budgets and operational activities for segment-specific marketing programs.</li><li>Conduct market analysis to inform and refine marketing strategies.</li></ul>
<p>Essential Duties and Responsibilities:</p><p><br></p><p>• Support the following core technologies: VMware vSphere, Microsoft Windows Servers, Cisco Nexus, Cisco Catalyst, Cisco UCS, Palo Alto, Citrix, Office 365, IBM servers, and storage.</p><p>• Work with cross-functional teams including IT, Management, and consultants in the design and implementation of information technology that meets stated business objectives and service levels.</p><p>• Analyze, recommend, and evaluate new technologies including hardware, software, and communications products for network compatibility and applicability.</p><p>• Assist in the design, deployment, and maintenance of corporate LANs, WANs, and wireless networks including servers, routers, switches, VoIP, power systems, and other hardware.</p><p>• Assist in the planning, design, and implementation of security systems and their associated software, including firewalls, VPNs, intrusion detection systems, and anti-virus/malware software.</p><p>• Test new technologies and proposed changes to current infrastructure in a zero-impact lab environment.</p><p>• Receive and respond to incoming calls, pages, and/or e-mails regarding network connectivity problems and respond to emergency network outages in accordance with business continuity procedures.</p><p>• Perform preventative and fault isolation maintenance on the local and wide area networks.</p><p>• Perform advanced diagnostics and maintenance on all network hardware assets while troubleshooting end-user devices when additional expertise is required.</p><p>• Design and implement disaster recovery plans for operating systems, databases, networks, servers, and software applications.</p><p>• Assume contractual management responsibilities by assisting in requests for proposals/quotes, vendor selection, and contract monitoring.</p><p>• Participate in the development of system standards, short and long-term goals, project management, and strategic directions.</p><p>• Create and maintain documentation as it relates to network hardware, configuration, processes, and service records.</p><p>• Develop, maintain, and update a library of technical documentation</p><p>• Design and implement appropriate IT metrics and compliance controls.</p><p>• Assist co-workers engaged in problem-solving, monitoring, and installing data communication equipment and software.</p><p>• Participate in on-call rotation to ensure 24/7 operations of all critical systems.</p><p><br></p><p>Education and Experience:</p><p>• Bachelor's degree in an Information Technology field or equivalent technical experience related to systems, networking, security and communications in a corporate environment preferred.</p><p>• 5+ years of relevant hands-on experience.</p><p>• Effective communication and interpersonal skills.</p>
<p>We are looking for a skilled Associate to join our team in New Haven, Connecticut. In this role, you will provide expert legal counsel, support various business functions while ensuring compliance with policies and regulations. This position offers the opportunity to collaborate across departments and contribute to the growth and efficiency of our organization.</p><p><br></p><p>Responsibilities:</p><p>• Act as a trusted advisor to business teams on a range of commercial legal matters.</p><p>• Deliver sound legal judgment and communicate effectively with diverse stakeholders.</p><p>• Provide legal guidance on contracts and ensure alignment with internal policies.</p><p>• Participate in cross-functional leadership teams to support business objectives.</p><p>• Collaborate with legal department colleagues to implement and optimize contract lifecycle management systems.</p><p>• Develop and deliver training sessions on legal, regulatory, and compliance topics for business teams.</p><p>• Coordinate with subject matter experts to ensure contracts adhere to legal and policy standards.</p><p>• Manage relationships with external counsel, oversee budgets, and approve invoices for legal matters.</p>
<p>Account Manager needed for a full-time, hybrid (3/2) position with our agency client in Central CT. Must have 5+ years of proven account management experience within an agency setting. Must have experience working with financial services and/or healthcare clients. Ideal candidate will be strategy-minded and client-facing, and be able to manage the day-to-day needs of agency clients. Target salary is 75-100K depending on experience and qualifications. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Subject matter expert in agency’s core business and niche markets.</li><li>Client advocate (center of tension).</li><li>Client onboarding and project intake.</li><li>Effectively presents, sells and defends agency work to clients.</li><li>Manages overall client profitability and account reviews.</li><li>Monitors client satisfaction.</li><li>Client conflict resolution ($ conversations).</li><li>Monitors overall, strategic deliverable quality.</li><li>Up-sells / cross-sells agency services that meet client’s objectives.</li><li>Proposal writing for existing clients (new clients when necessary).</li><li>Co-creates strategic, client marketing / media / PR / digital / social plans.</li><li>Accurate revenue forecasting for clients.</li><li>Develops strategic recommendations that solve client business objectives.</li><li>Participates in client planning (account planning).</li><li>Deep knowledge of client’s business.</li><li>Deep knowledge of client’s industry.</li><li>Deep knowledge of client’s competitors.</li><li>Ultimately responsible for client program success + overall account health.</li></ul><p><br></p>
<p>We are looking for an experienced Paralegal to join our dynamic team in West Hartford area of Connecticut. This role offers a unique opportunity to contribute to contract review, litigation support, and compliance management. The ideal candidate will possess strong attention to detail and legal expertise, ensuring smooth operations within a fast-paced legal department.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough reviews of owner contracts, prepare contract summaries, and facilitate execution processes.</p><p>• Assist in the organization and modification of subcontract, purchase order templates, and related documents.</p><p>• Support the procurement of bonds, project insurance, and builder’s risk insurance as needed.</p><p>• Review and negotiate third-party agreements, process credit applications, and prepare notice letters.</p><p>• Track legal reviews for proposals, analyze bid terms, and contribute to qualification statements.</p><p>• Provide litigation support, including managing discovery responses, coordinating witness schedules, and filing pleadings.</p><p>• Oversee licensing and registration tasks, such as federal and state registrations, contractor licensing, and business permits.</p><p>• Maintain corporate documents, consents, and records while supporting trade organization renewals and registrations.</p><p>• Assist in risk mitigation and compliance audits by developing parameters and conducting background research.</p><p>• Organize legal department administrative tasks including calendar coordination, expense tracking, and document preparation.</p>
<p><strong>Job Title:</strong> Senior Accountant</p><p><strong>Location:</strong> South Windsor, CT <strong><em>(On-site, 5 days/week)</em></strong></p><p><strong>Position Type:</strong> Full-Time/Permanent Position</p><p><strong>Recruiter Contact</strong>: Abby Harpp - abby.harpp@roberthalf</p><p><strong>Job Reference: </strong>AH0013291965</p><p><br></p><p><em>We’ve partnered with a client in South Windsor, CT to hire a Senior Accountant. In this role, you’ll take ownership of a full range of accounting responsibilities, including accruals and month-end close, while managing accounts payable, payroll, and HR-related functions. You’ll also gain hands-on experience with ERP systems and have the opportunity to make a meaningful impact on both daily operations and broader accounting processes.</em></p><p><br></p><p><strong>Main Responsibilities: </strong></p><ul><li>Perform month-end close activities</li><li>Prepare and monitor prepaids and accruals</li><li>Manage accounts payable processes</li><li>Conduct inventory reconciliation</li><li>Handle fixed asset purchases and disposals</li><li>Manage payroll operations</li><li>Coordinate onboarding tasks, including 401k enrollment and payroll/benefits setup</li><li>Manage workman’s compensation claims and address insurance-related matters effectively</li></ul>
<p>We are looking for a detail-oriented Sr. Accountant in the Glastonbury area! In this role, you will play a key part in analyzing financial data, ensuring compliance with regulations, and contributing to the accuracy of financial reporting. The ideal candidate will bring strong analytical skills, a deep understanding of accounting principles, and a passion for driving financial excellence.</p><p><br></p><p>Responsibilities:</p><p>• Conduct detailed analysis of gross margins for primary product lines, identifying and investigating any unusual variances.</p><p>• Assess financial data to uncover trends, variances, and opportunities for improvement that align with organizational objectives.</p><p>• Review and verify the accuracy of postings made to the General Ledger.</p><p>• Prepare and post monthly journal entries to ensure accurate financial records.</p><p>• Collaborate in the preparation of timely and accurate financial statements to support management decision-making.</p><p>• Reconcile balance sheet accounts and perform in-depth analysis of revenue and expenses.</p><p>• Ensure adherence to internal controls, company policies, and regulatory requirements.</p><p>• Provide support during the annual audit and budget preparation process.</p><p>• Contribute to various projects, including process improvements and data analytics initiatives.</p><p>• Assist team members in meeting deadlines and achieving project goals.</p>
