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13 results for Customer Experience Specialist in Hartford, CT

Senior Customer Service Specialist
  • Meriden, CT
  • onsite
  • Permanent
  • 65000.00 - 70000.00 USD / Yearly
  • <p><strong>Job Title:</strong> Senior Customer Service Specialist</p><p><strong>Location:</strong> Meriden, CT (Onsite – local candidates only)</p><p><strong>Employment Type:</strong> Full-Time, Permanent</p><p><strong>Salary:</strong> Up to $70,000 annually</p><p><br></p><p>Our client has partnered exclusively with Robert Half in search of a Senior Customer Service Specialist with manufacturing industry experience to join a growing team local to Meriden, CT. This is a full-time, onsite role supporting customer accounts from order placement through fulfillment. The ideal candidate brings strong tenure, attention to detail, and confidence working with pricing, orders, and customer communication in a fast-paced manufacturing environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a primary point of contact for assigned customer accounts</li><li>Process and track customer orders from entry through delivery</li><li>Manage pricing, quotes, and order adjustments accurately and efficiently</li><li>Coordinate with internal teams (production, planning, logistics, sales) to ensure timely fulfillment</li><li>Monitor order status and proactively communicate updates, delays, or changes to customers</li><li>Maintain accurate records within ERP/order management systems</li><li>Support account management tasks and build long-term customer relationships</li><li>Resolve customer issues professionally and efficiently</li></ul><p><strong>Qualifications:</strong></p><ul><li><strong>5+ years of steady experience</strong> in a customer service or order management role</li><li>Prior experience in a <strong>manufacturing environment required</strong></li><li>Proven experience with pricing and order processing</li><li>Strong customer communication and relationship management skills</li><li>High attention to detail and ability to manage multiple priorities</li><li>Comfortable working onsite in a fast-paced, team-oriented setting</li><li>Proficiency with ERP systems and Microsoft Office (Excel preferred)</li></ul><p><br></p><p>Interested and qualified candidates should apply by emailing their resume to:</p><p><strong>daniele.zavarella@roberthalf com</strong></p>
  • 2026-02-02T20:14:03Z
Call Center / Customer Service Specialist I
  • Bloomfield, CT
  • onsite
  • Temporary
  • 17.00 - 19.00 USD / Hourly
  • <p>Our client in Bloomfield is seeking a customer-focused Call Center/Customer Service Specialist to join their team on a contract basis. This role is ideal for professionals who excel in fast-paced environments and are passionate about delivering outstanding support.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to incoming calls and emails, assisting customers with inquiries, order information, and service requests</li><li>Accurately enter and update customer data in company systems</li><li>Resolve issues efficiently and professionally, ensuring high levels of satisfaction</li><li>Work collaboratively with team members and cross-functional departments</li><li>Perform administrative tasks related to customer support as needed</li></ul><p><br></p>
  • 2026-01-08T16:24:00Z
Call Center / Customer Service Specialist I
  • Farmington, CT
  • onsite
  • Temporary
  • 19.00 - 21.00 USD / Hourly
  • <p>We are looking for a dedicated Call Center / Customer Service Specialist to join our client's team in Farmington, Connecticut. In this role, you will be the first point of contact for customers, addressing their inquiries and resolving concerns with attention to detail and efficiency. This is a long-term contract position that offers an excellent opportunity to enhance your customer service skills while contributing to a supportive and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries via phone, email, or other communication channels.</p><p>• Process orders, applications, and billing adjustments accurately and efficiently.</p><p>• Address and resolve customer complaints while maintaining a positive and detail-oriented approach.</p><p>• Utilize various computer programs and tools to manage customer data and ensure timely service delivery.</p><p>• Collaborate with internal teams to resolve complex issues and provide comprehensive support.</p><p>• Maintain detailed records of customer interactions and transactions for future reference.</p><p>• Follow company policies and procedures to ensure quality service and compliance.</p><p>• Assist with claim administration and provide accurate information regarding policies and processes.</p><p>• Offer insights and suggestions to improve customer service operations.</p><p>• Stay up-to-date on company products, services, and promotions to provide accurate information to customers.</p>
  • 2026-02-03T19:18:39Z
Finance Specialist (Accounts Receivable and Billing focus)
  • Berkshire County, MA
  • onsite
  • Permanent
  • 65000.00 - 80000.00 USD / Yearly
  • <p><strong>Finance Specialist (Accounts Receivable and Billing)</strong></p><p>Kelsey Ryan at Robert Half is representing a distinguished organization in the Stockbridge, MA area, currently seeking a skilled <strong>Finance Specialist</strong> with a background in Accounts Receivable and Billing. If you’re customer-focused, tech-savvy, and ready to join a close-knit team in a beautiful office, this could be the move for you.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage accounts receivable and billing processes</li><li>Collaborate directly with clients regarding monthly billing and collections</li><li>Guide billing and reimbursement processes</li><li>Adapt and drive change as the organization transitions to a new accounting software</li><li>Uphold the organization’s exceptionally high standards for customer service</li></ul><p><strong> </strong></p><p><strong>Requirements:</strong></p><ul><li>Minimum 5 years of transferable experience in accounts receivable and customer service</li><li>Outstanding communication and client service skills</li><li>Comfortable with technology and new processes (system migration experience is a plus)</li></ul><p><strong> </strong></p><p><strong>Why You’ll Love This Opportunity:</strong></p><ul><li>Work in a welcoming, tight-knit team with strong leadership</li><li>Enjoy the largest and nicest personal office space</li><li>Daily free lunch for employees</li><li>Onsite nursery/daycare at subsidized rates</li><li>Generous 401k contribution: 5% guaranteed, regardless of personal contribution</li><li>Comprehensive benefits start on day one!</li><li>Stability – the previous Finance Specialist retired after over 15 years in the role</li></ul><p> </p><p>The organization is respected for its commitment to high standards and a positive work environment, providing meaningful support to both employees and families.</p><p><strong> Apply today or send your resume directly to Kelsey.Ryan@roberthalf (.com) for consideration.</strong></p>
  • 2026-01-11T15:05:43Z
Customer Service Representative
  • Bristol, CT
  • onsite
  • Temporary
  • 19.79 - 22.91 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our client's team on a contract basis in Bristol, Connecticut. In this role, you will collaborate closely with regional sales managers and various departments to ensure customer satisfaction throughout the project lifecycle. Your ability to maintain attention to detail and build rapport will be essential in delivering exceptional service and exceeding expectations.</p><p><br></p><p>Responsibilities:</p><p>• Review contracts, quotes, purchase orders, and project documents to understand customer requirements and ensure accuracy.</p><p>• Maintain clear and detail-oriented communication with customers, fostering positive relationships.</p><p>• Coordinate with the technical team to address and fulfill specific technical needs.</p><p>• Schedule and facilitate project meetings to kick off complex assignments.</p><p>• Update and create quotes as needed to support the regional sales team.</p><p>• Collaborate with marketing, finance, and other departments to align efforts and meet project goals.</p><p>• Accurately enter order details into Salesforce and internal systems while maintaining comprehensive project documentation.</p><p>• Monitor backlogs and ensure customer ship dates remain accurate and up-to-date.</p><p>• Record and address customer complaints or claims, working with management to improve overall service quality.</p><p>• Identify packaging and shipping requirements, including special handling conditions.</p>
  • 2026-01-26T20:13:41Z
Patient Access Facilitator
  • Milford, CT
  • onsite
  • Temporary
  • 17.00 - 20.00 USD / Hourly
  • <p><strong>Patient Registration Specialist – Contract (Milford, CT)</strong></p><p>Are you an organized, detail-oriented professional with a passion for helping others? Our team is seeking a Patient Registration Specialist to join a leading healthcare organization on a contract basis in Milford, CT.</p><p><strong>Responsibilities:</strong></p><ul><li>Greet patients and visitors, ensuring a welcoming and efficient registration experience.</li><li>Collect, verify, and update patient demographic, insurance, and billing information.</li><li>Accurately enter patient data into registration systems and maintain confidentiality.</li><li>Answer patient questions related to appointments and billing processes.</li><li>Collaborate with clinical and administrative teams to facilitate smooth patient flow.</li><li>Ensure compliance with healthcare regulations and organization policies.</li><li>Resolve basic registration issues or direct complex inquiries to appropriate staff.</li></ul><p><br></p>
  • 2026-02-04T17:21:55Z
Dispatching Biller
  • Bloomfield, CT
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 20.00 USD / Hourly
  • <p>We are looking for a motivated Dispatching/Billing Specialist to join our client's team! In this role, you will oversee logistics operations, coordinate dispatching activities, and support sales functions in a dynamic environment. This position is Contract-to-permanent, offering an excellent opportunity for candidates seeking career growth in a growing organization.</p><p><br></p><p>The role does require you to work 7 am - 7 pm Thurs-Saturday.</p><p><br></p><p>Responsibilities:</p><p>• Organize and oversee vehicle activities, including scheduling and monitoring operations.</p><p>• Coordinate with vendors and third-party providers to ensure timely delivery of goods.</p><p>• Maintain accurate records of arrivals, departures, and deliveries.</p><p>• Prepare detailed reports regarding operational performance, maintenance needs, and safety compliance.</p><p>• Assist with administrative tasks such as billing and timecard management.</p>
  • 2026-01-08T15:09:15Z
Accounts Payable Specialist
  • Manchester, CT
  • onsite
  • Temporary
  • 24.00 - 28.00 USD / Hourly
  • <p>Our client in Manchester, CT is seeking a skilled Accounts Payable Specialist for a contract opportunity. This role is ideal for finance professionals who excel in detail-oriented environments and enjoy contributing to the smooth operation of accounting workflows.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Process and verify invoices, expense reports, and payment requests in accordance with company policies</li><li>Match purchase orders to invoices and ensure accurate coding</li><li>Prepare and execute electronic payments and check runs</li><li>Reconcile accounts payable transactions and resolve discrepancies</li><li>Communicate effectively with vendors and internal departments regarding payment status</li><li>Support monthly close processes related to accounts payable</li><li>Maintain accurate and organized records for audit compliance</li></ul><p><br></p>
  • 2026-02-04T16:08:38Z
Accounts Payable Specialist (30 hours/week schedule)- Hybrid
  • New Haven Area, CT
  • remote
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • <p>Accounts Payable Specialist opportunity with well-known manufacturer in central CT. Publicly traded, financial stable, and team environment with a positive working culture. As the Accounts Payable Specialist, you will be supporting the Accounting Manager and Controller with the day to day accounts payable management along with various general accounting functions. This AP function is 100% automated and looking for someone who is technically proficient! </p><p> </p><p>Perks of the job:</p><p>30 hour work week schedule- Great for individuals that need flexibility!</p><p>1 day in office schedule </p><p>Healthcare/ 401k benefits offered! </p><p> </p><p>Responsibilities include:</p><p>Reviewing and processing invoices</p><p>Preparing check runs</p><p>Handling ACH/Wires </p><p>Working with vendors and customers on account management</p><p>Resolve variances with accounts</p><p>Assisting with journal entries and month end close</p><p>Ad hoc projects for the accounting department- SOX audits, etc. </p><p> </p><p>The ideal candidate will have 3+ years of full cycle AP processing handling an automated AP process, experience working with an ERP software such as Netsuite, SAP, Oracle etc, strong communications skills and ability to multi-task. This role only offers 30 hours/week and will not exceed. Preferred- prior experience working for a publicly traded organization. This role allows for a hybrid work schedule and 30 hour work week along with top notch benefits, and team culture. To be considered, please apply today or email your resume to Kelsey.Ryan@roberthalf (com)</p>
  • 2026-01-08T16:24:00Z
Medical Receptionist
  • North Haven, CT
  • onsite
  • Temporary
  • 17.10 - 19.80 USD / Hourly
  • Medical Receptionist – EPIC EMR Specialist Are you a detail-oriented detail oriented with a passion for patient-centric service? Join our team as a Medical Receptionist, where you’ll be the face of our healthcare organization and play a vital role in supporting high-quality care. Key Responsibilities: Greet and assist patients in-person and over the phone with professionalism and empathy Schedule appointments, verify insurance, and handle patient registration while ensuring HIPAA compliance Enter and manage patient information into EPIC Electronic Medical Records (EMR) system Accurately complete data entry tasks and maintain organized records Support clinical and administrative staff with ongoing workflow needs Prioritize patient experience with a friendly, solutions-driven approach Qualifications: Prior experience in healthcare setting required; front desk or customer service in medical office preferred Hands-on experience with EPIC EMR strongly desired Skilled in data entry with high attention to detail and accuracy Patient-centric mindset, capable of handling sensitive information discreetly Excellent communication and organizational skills Why Join Us? You’ll become part of a team committed to excellence, empathy, and innovation in healthcare delivery. We offer competitive benefits, growth opportunities, and a positive work environment. Ready to make a difference in patients’ lives? Apply now or contact us today to learn more about this rewarding opportunity!
  • 2026-01-22T18:48:39Z
Accounts Payable Specialist
  • Vernon, CT
  • onsite
  • Permanent
  • 60000.00 - 75000.00 USD / Yearly
  • <p><strong><u>Accounts Payable Specialist</u></strong></p><p><em>Full-Time / Direct-Hire</em></p><p>Robert Half contact: <u>Drew.Schroll@RobertHalf com. </u></p><p><br></p><p>*Fully onsite role, 5 days per week in office*</p><p><br></p><p>Robert Half has partnered with a residential and commercial real estate and development organization in their search of an Accounts Payable Specialist. The Accounts Payable Specialist will join the accounting department and process a high volume of invoices and handle year-end 1099's. </p><p><br></p><p><em><u>Major responsibilities:</u></em></p><p>- Fulfill full-cycle A/P</p><p>- Manage validating, recording, and mailing checks and expedite special handling</p><p>- Assist internal business partners with any customer services needs</p><p>- Support the AP/Finance Department by completing administrative tasks</p><p>- Accurately execute daily processes and controls in a timely manner while ensuring company policies are followed</p><p>- Perform special projects as assigned</p><p>- Handle daily department mail by opening, sorting, and distributing it</p><p>- Ensure invoices, checks, and other documents are properly sorted, logged, scanned, and filed</p><p>- Provide internal and external audit assistance as required</p><p><br></p><p><strong>For immediate consideration,</strong> please email a MS Word version of your resume to Drew at <em><u>Drew.Schroll@RobertHalf com</u></em><u>.</u> All inquiries will remain confidential.</p><p> </p>
  • 2026-01-29T21:01:08Z
Receptionist
  • Danbury, CT
  • onsite
  • Temporary
  • 19.00 - 19.00 USD / Hourly
  • We are looking for a detail-oriented and organized Receptionist to join our team on a contract basis in Danbury, Connecticut. In this role, you will be the first point of contact for visitors and callers, ensuring a welcoming and efficient environment. Your responsibilities will be essential to maintaining smooth daily operations.<br><br>Responsibilities:<br>• Greet visitors warmly and provide assistance or direct them to the appropriate personnel.<br>• Answer incoming calls promptly and courteously, addressing inquiries or transferring calls as necessary.<br>• Maintain a clean and organized reception area to ensure a positive impression.<br>• Handle incoming and outgoing mail and deliveries with accuracy and timeliness.<br>• Support administrative tasks, including scheduling appointments and maintaining records.<br>• Coordinate with internal departments to ensure seamless communication and operations.<br>• Monitor and manage office supplies, replenishing stock as needed.<br>• Ensure adherence to company policies and procedures in all interactions.<br>• Address any immediate concerns or issues raised by visitors or callers.
  • 2026-02-05T16:48:49Z
Commercial Lender - Support
  • New Haven, CT
  • onsite
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • We are looking for an experienced Commercial Loan Servicing Operations Specialist to join our team in New Haven, Connecticut. This role is ideal for someone with a strong background in banking operations and commercial loan servicing, who is ready to contribute to the efficiency and accuracy of our lending processes. As a long-term contract position, this opportunity offers the chance to play a vital role in supporting our commercial lending portfolio while collaborating with various departments.<br><br>Responsibilities:<br>• Manage the full range of back-office operations for commercial loan accounts, including processing payments, adjustments, advances, and payoffs.<br>• Handle loan boarding and booking into the bank’s system, ensuring data is accurate and processed in a timely manner.<br>• Monitor and execute transactions such as loan payments, escrow, and fees while adhering to regulatory and internal compliance standards.<br>• Process and review modifications, extensions, renewals, and covenant monitoring for commercial loans.<br>• Reconcile general ledger accounts related to commercial lending, troubleshoot discrepancies, and support accurate financial reporting.<br>• Address inquiries from internal teams and clients regarding commercial loan accounts, offering prompt and reliable assistance.<br>• Collaborate with credit, risk, and audit teams to address discrepancies, support audits, and refine operational processes.<br>• Prepare and evaluate reports on loan portfolios, payment histories, and exceptions to ensure data integrity.<br>• Identify opportunities for process improvements and contribute to system upgrades that enhance servicing functionality.
  • 2026-01-16T14:24:02Z