<p>Our client in Bloomfield is seeking a customer-focused Call Center/Customer Service Specialist to join their team on a contract basis. This role is ideal for professionals who excel in fast-paced environments and are passionate about delivering outstanding support.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to incoming calls and emails, assisting customers with inquiries, order information, and service requests</li><li>Accurately enter and update customer data in company systems</li><li>Resolve issues efficiently and professionally, ensuring high levels of satisfaction</li><li>Work collaboratively with team members and cross-functional departments</li><li>Perform administrative tasks related to customer support as needed</li></ul><p><br></p>
<p><strong><u>Account Services Specialist</u></strong> (Customer Service / Account Management)</p><p><em>Direct-Hire / Permanent position</em></p><p>Robert Half contact: <u>Drew.Schroll@RobertHalf com.</u></p><p><br></p><p>*Fully onsite role - 5 days per week in office, 8a-4p schedule*</p><p><br></p><p>The Account Services Specialist will help support the customers of the organization on any pertinent requests and enhance their overall experience. primarily focuses on the development and execution of sales plans, business development, member retention, and relationship building. The Account Services Manager will assist with obtaining feedback, helping prepare for trade shows, and ensuring the accuracy of our CRM.</p><p><br></p><p><strong>RESPONSIBILITIES:</strong></p><p>· Serve as the primary point of contact for inquiries via phone, email, and chat</p><p>· Resolve issues efficiently and professionally, ensuring high satisfaction</p><p>· Softly upsell other opportunities for engagement</p><p>· Maintain accurate records of interactions and transactions in CRM systems</p><p>· Collaborate with internal departments to address customer needs and follow up on outstanding issues.</p><p>· Receive and process incoming quote requests from customer</p><p>· Coordinate quote status information to the external sales team</p><p>· Log, track and follow up on outstanding quotes in accordance with the defined turnaround time</p><p>· Identify process improvements and contribute to the development of best practices</p><p>· Providing exceptional, timely customer service daily</p><p>· Supporting new customer onboarding and training</p><p>· Preparing data driven reports that support securing new members</p><p><br></p><p>Along with a great culture, growth potential, and leadership team to learn from, this position a competitive salary, annual company bonus potential, and great benefits.</p><p><br></p><p>For more information, please email your resume to <u>Drew.Schroll@RobertHalf com. </u></p><p><br></p>
<p><strong>Finance Specialist (Accounts Receivable and Billing)</strong></p><p>Kelsey Ryan at Robert Half is representing a distinguished organization in the Stockbridge, MA area, currently seeking a skilled <strong>Finance Specialist</strong> with a background in Accounts Receivable and Billing. If you’re customer-focused, tech-savvy, and ready to join a close-knit team in a beautiful office, this could be the move for you.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage accounts receivable and billing processes</li><li>Collaborate directly with clients regarding monthly billing and collections</li><li>Guide billing and reimbursement processes</li><li>Adapt and drive change as the organization transitions to a new accounting software</li><li>Uphold the organization’s exceptionally high standards for customer service</li></ul><p><strong> </strong></p><p><strong>Requirements:</strong></p><ul><li>Minimum 5 years of transferable experience in accounts receivable and customer service</li><li>Outstanding communication and client service skills</li><li>Comfortable with technology and new processes (system migration experience is a plus)</li></ul><p><strong> </strong></p><p><strong>Why You’ll Love This Opportunity:</strong></p><ul><li>Work in a welcoming, tight-knit team with strong leadership</li><li>Enjoy the largest and nicest personal office space</li><li>Daily free lunch for employees</li><li>Onsite nursery/daycare at subsidized rates</li><li>Generous 401k contribution: 5% guaranteed, regardless of personal contribution</li><li>Comprehensive benefits start on day one!</li><li>Stability – the previous Finance Specialist retired after over 15 years in the role</li></ul><p> </p><p>The organization is respected for its commitment to high standards and a positive work environment, providing meaningful support to both employees and families.</p><p><strong> Apply today or send your resume directly to Kelsey.Ryan@roberthalf (.com) for consideration.</strong></p>
<p>Our client in Watertown is seeking a dedicated Purchase & Sales Specialist to join their team on a contract-to-permanent basis. This role is ideal for professionals with strong order entry experience and outstanding customer service skills.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle end-to-end order entry with accuracy and attention to detail</li><li>Serve as the primary point of contact for clients and vendors, delivering exceptional customer service</li><li>Collaborate with sales and purchasing teams to ensure timely and efficient processing of orders</li><li>Resolve client inquiries related to products, order status, and shipments</li><li>Support administrative tasks as required</li><li>Assist with billing processes (helpful, but not required)</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our client's team on a contract basis in Bristol, Connecticut. In this role, you will collaborate closely with regional sales managers and various departments to ensure customer satisfaction throughout the project lifecycle. Your ability to maintain attention to detail and build rapport will be essential in delivering exceptional service and exceeding expectations.</p><p><br></p><p>Responsibilities:</p><p>• Review contracts, quotes, purchase orders, and project documents to understand customer requirements and ensure accuracy.</p><p>• Maintain clear and detail-oriented communication with customers, fostering positive relationships.</p><p>• Coordinate with the technical team to address and fulfill specific technical needs.</p><p>• Schedule and facilitate project meetings to kick off complex assignments.</p><p>• Update and create quotes as needed to support the regional sales team.</p><p>• Collaborate with marketing, finance, and other departments to align efforts and meet project goals.</p><p>• Accurately enter order details into Salesforce and internal systems while maintaining comprehensive project documentation.</p><p>• Monitor backlogs and ensure customer ship dates remain accurate and up-to-date.</p><p>• Record and address customer complaints or claims, working with management to improve overall service quality.</p><p>• Identify packaging and shipping requirements, including special handling conditions.</p>
<p>We are looking for a dedicated Customer Service Representative to join our client's team in Springfield, Massachusetts. In this Contract to permanent position, you will play a key part in ensuring seamless communication with clients and brokers while managing essential administrative tasks. This position offers an opportunity to contribute to the organization’s success by delivering exceptional service and maintaining accurate records.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming calls from clients and brokers to address inquiries and provide assistance.</p><p>• Sort, date stamp, and distribute incoming mail to ensure timely processing.</p><p>• Process checks and check requests accurately and efficiently.</p><p>• Enter client information into the system and issue policies, ensuring prompt delivery to clients and brokers.</p><p>• Generate and send finance agreements, insurance certificates, and other relevant documents.</p><p>• Create and organize new client files while maintaining and updating existing records.</p><p>• Prepare and issue prospect and renewal letters in accordance with client needs.</p><p>• Update and manage the database, ensuring information is accurate and up-to-date.</p><p>• Complete underwriting evaluation forms and assist with report preparation.</p><p>• Perform general administrative tasks such as photocopying, typing, and supporting special projects as needed.</p>
<p>We are looking for a motivated Dispatching/Billing Specialist to join our client's team! In this role, you will oversee logistics operations, coordinate dispatching activities, and support sales functions in a dynamic environment. This position is Contract-to-permanent, offering an excellent opportunity for candidates seeking career growth in a growing organization.</p><p><br></p><p>The role does require you to work 7 am - 7 pm Thurs-Saturday.</p><p><br></p><p>Responsibilities:</p><p>• Organize and oversee vehicle activities, including scheduling and monitoring operations.</p><p>• Coordinate with vendors and third-party providers to ensure timely delivery of goods.</p><p>• Maintain accurate records of arrivals, departures, and deliveries.</p><p>• Prepare detailed reports regarding operational performance, maintenance needs, and safety compliance.</p><p>• Assist with administrative tasks such as billing and timecard management.</p>
<p>Our client in Springfield, MA is seeking an experienced Collections Specialist for a contract role. In this position, you will be responsible for managing overdue accounts, resolving outstanding balances, and providing excellent communication with internal and external stakeholders.</p><p><strong>Responsibilities:</strong></p><ul><li>Contact clients via phone and email regarding past-due accounts</li><li>Research and resolve billing discrepancies or disputes</li><li>Record collection activities and maintain accurate documentation</li><li>Collaborate with internal teams to resolve account issues</li><li>Adhere to company collections policies and relevant regulations</li><li>Provide timely updates and status reports on accounts</li></ul><p><br></p>
<p>Accounts Payable Specialist opportunity with well-known manufacturer in central CT. Publicly traded, financial stable, and team environment with a positive working culture. As the Accounts Payable Specialist, you will be supporting the Accounting Manager and Controller with the day to day accounts payable management along with various general accounting functions. This AP function is 100% automated and looking for someone who is technically proficient! </p><p> </p><p>Perks of the job:</p><p>30 hour work week schedule- Great for individuals that need flexibility!</p><p>1 day in office schedule </p><p>Healthcare/ 401k benefits offered! </p><p> </p><p>Responsibilities include:</p><p>Reviewing and processing invoices</p><p>Preparing check runs</p><p>Handling ACH/Wires </p><p>Working with vendors and customers on account management</p><p>Resolve variances with accounts</p><p>Assisting with journal entries and month end close</p><p>Ad hoc projects for the accounting department- SOX audits, etc. </p><p> </p><p>The ideal candidate will have 3+ years of full cycle AP processing handling an automated AP process, experience working with an ERP software such as Netsuite, SAP, Oracle etc, strong communications skills and ability to multi-task. This role only offers 30 hours/week and will not exceed. Preferred- prior experience working for a publicly traded organization. This role allows for a hybrid work schedule and 30 hour work week along with top notch benefits, and team culture. To be considered, please apply today or email your resume to Kelsey.Ryan@roberthalf (com)</p>
<p><strong><u>Construction AR & Billing Specialist </u></strong></p><p><em>Direct-Hire / Permanent position</em></p><p>Robert Half contact:<u> Drew.Schroll@RobertHalf com</u></p><p><br></p><p>AWESOME OPPORTUNITY THAT WONT BE OPEN FOR LONG!</p><p><br></p><p>Robert Half has partnered with a valued client in their search of a <strong><u>Construction Accounts Receivable and Billing Specialist</u></strong>. Our client is well-established and consistently growing and looking for someone with strong <em>AIA Billing</em> experience from within the construction industry. </p><p><br></p><p><br></p><p><em><u>Responsibilities:</u></em></p><p>• Manage billing operations for construction projects, including percent completion invoicing.</p><p>• Oversee the accurate processing of cash receipts and maintain detailed financial records.</p><p>• Handle commercial collections, ensuring timely resolution of outstanding balances.</p><p>• Collaborate with project managers to verify billing details and address discrepancies.</p><p>• Monitor accounts receivable aging reports to identify and prioritize collection efforts.</p><p>• Ensure compliance with company policies and industry regulations during all accounts receivable processes.</p><p>• Provide regular updates and reports on billing and collection activities to senior management.</p><p>• Assist in streamlining accounts receivable procedures to enhance efficiency.</p><p>• Build and maintain effective relationships with clients to facilitate smooth collections.</p><p>• Address customer inquiries regarding invoices and payment issues promptly.</p><p><br></p><p><em><u>Ideal experience:</u></em></p><p>• 5+ years of experience in accounts receivable and collections </p><p>• Strong knowledge of construction billing processes, including percent completion invoicing.</p><p>• Excellent attention to detail and ability to manage multiple tasks simultaneously.</p><p>• Strong computer and accounting software skills </p><p><br></p><p><br></p><p>Our client has some of the best health insurance benefits in the industry, a strong 401k match, paid time off, and a very strong pay range for this position. </p><p><br></p><p><strong>For immediate consideration</strong>, please apply today and/or email your resume to <u>Drew.Schroll@RobertHalf com. </u></p><p><br></p><p><br></p>
<p>We are looking for a motivated and detail-oriented individual to join our client in the Farmington, Connecticut area. In this part time role, you will play a critical part in assisting representatives with operational tasks and client-focused initiatives to ensure their success in meeting business objectives. This position requires strong organizational skills, excellent communication abilities, and a commitment to providing high-quality support.</p><p><br></p><p>Responsibilities:</p><p>• Assist representatives with maintaining compliant client files and ensuring all correspondence is appropriately managed.</p><p>• Coordinate the preparation of sales materials, meeting kits, and pre-sale packages to support client interactions.</p><p>• Support account setup, funds disbursement, and account transfers while ensuring accuracy and compliance.</p><p>• Collaborate with teams.</p><p>• Manage communications and ensure timely.</p><p>• Participate in team meetings to share insights and improve office-wide processes.</p>
<p>Our client in Hartford is seeking a polished and reliable Receptionist to join their team for a short-term coverage of 2-3 weeks. . As the first point of contact for guests and callers, you will play a key role in shaping the company’s professional image while providing exceptional administrative support. </p><p><br></p><p>Key Responsibilities:</p><ul><li>Greet visitors and answer incoming calls with a positive, customer-focused attitude</li><li>Manage scheduling, incoming mail, and appointment bookings</li><li>Maintain organized records and ensure the reception area is welcoming</li><li>Support team members with light clerical tasks and special projects</li><li>Handle sensitive information with discretion and professionalism</li></ul><p>Qualifications:</p><ul><li>Previous reception, office support, or customer service experience preferred</li><li>Excellent verbal and written communication skills</li><li>Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable using office technology</li><li>Reliable, proactive, and able to multitask in a fast-paced environment</li><li>Friendly demeanor and strong organizational abilitie</li></ul><p><br></p>
We are looking for a skilled Front Desk Coordinator to join our team in New Haven, Connecticut. In this contract role, you will play a key part in managing front desk operations and ensuring smooth communication within the organization. Your attention to detail and excellent organizational skills will contribute to the efficient handling of administrative tasks and client interactions.<br><br>Responsibilities:<br>• Handle incoming and outgoing mail, including using an on-site postage machine to prepare items for delivery.<br>• Manage mail pickups and ensure timely distribution within the office.<br>• Operate and manage a multi-line phone system, directing calls appropriately and addressing inquiries.<br>• Greet visitors and clients professionally, ensuring a welcoming and organized front desk environment.<br>• Maintain accurate records of daily mail activities and phone interactions.<br>• Provide administrative support to the team, including scheduling and coordination tasks.<br>• Monitor office supplies and coordinate with vendors for replenishment.<br>• Assist in maintaining a clean and organized reception area.<br>• Respond to inbound calls promptly and provide information or resolution as needed.<br>• Collaborate with other departments to ensure seamless communication and workflow.
