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1 result for Help Desk Support Manager in Harrisburg, PA
- Klingerstown, PA
- onsite
- Temporary / Contract
- 24 - 27 USD / Hourly
- <p>We are looking for a Desktop Support Analyst to provide hands-on technical support for a manufacturing site in Klingerstown, Pennsylvania. This Long-term Contract position supports both office-based employees and production operations, requiring someone who can manage daily support needs while also contributing to broader technical improvements. The role offers a mix of independent work, collaboration with centralized IT teams, and occasional travel for training and backup site coverage.</p><p><br></p><p>Responsibilities:</p><p>• Deliver day-to-day desktop and endpoint support for users in both office and plant environments, resolving hardware, software, and access-related issues.</p><p>• Record, monitor, and close support requests through the designated service management platform, ensuring timely follow-through and accurate documentation.</p><p>• Troubleshoot recurring technical problems, identify underlying causes, and implement lasting fixes that reduce repeat incidents.</p><p>• Assist with planning and execution of site-based IT projects such as workstation deployments, software rollouts, infrastructure updates, and facility technology changes.</p><p>• Configure, deploy, image, and maintain enterprise endpoint devices, including desktops, laptops, and other user computing equipment.</p><p>• Support mobile and peripheral technologies used in manufacturing operations, including managed devices, scanners, label printers, and similar tools.</p><p>• Provide remote backup support for additional locations and travel periodically when onsite assistance or training is needed.</p><p><br></p>
- 2026-07-16T00:00:00Z