The Butz Family of Companies seeks an IT Support Specialist at Alvin H. Butz located in Allentown, Pennsylvania. This individual will assist the IT Manager in various Tier 1 level administrative duties such as providing initial contact to telephone requests and emails from users, and promptly and appropriately dealing with other end user support. We thrive on delivering large scale projects for clients that embrace our innovative mindset and are looking to add talent to our growing team.<br>Responsibilities<br>Acts as initial contact person for IT Help Desk inquiries<br>Log support calls and emails into Track it; Prioritizes issues appropriately based on department standards<br>Direct support requests to the appropriate member of the IT Department; Escalate critical user issues to IT Manager<br>Equipment ordering<br>Maintains maintenance agreements, warranty expirations and software renewals<br>Maintains departmental documentation<br><br>Qualifications include: Proficient in M365 products including Teams, windows based operating system experience, 1-2 years Level 1 Support Technician experience, IT related Associates Degree/ BA or Technical school or 3-5 years on the job experience in equivalent role, excellent organization and communication skills, detail oriented
<p>We are looking for a dedicated Personal Lines Customer Service Representative to join our client in the Lancaster, Pennsylvania area. This role involves assisting clients with their insurance needs, ensuring efficient service, and maintaining compliance with agency and carrier policies. The ideal candidate will thrive in a collaborative environment and be committed to delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Provide support to the service assistant by managing client tasks from the Personal Lines service inbox.</p><p>• Assist clients with filing auto and home insurance claims and address billing inquiries.</p><p>• Update payment plans and follow up on property inspections to ensure compliance with agency processes.</p><p>• Write and review policies for existing clients, adhering to underwriting guidelines and completing necessary checklists.</p><p>• Conduct policy reviews, identify opportunities for cross-selling or upselling, and work to retain existing client policies.</p><p>• Record customer interactions in the agency management system.</p><p>• Organize daily priorities using desk management standards and maintain a streamlined workflow.</p><p>• Collaborate with the Personal Lines Sales and Service teams to achieve shared goals and enhance customer satisfaction.</p><p>• Build positive relationships with carrier personnel to ensure smooth operations.</p>
<p><strong>🌟 Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! 🌟</strong></p><p> </p><p>Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for <strong>Entry-Level Customer Service Representatives</strong> at a company that values fresh ideas, a great attitude, and your long-term success.</p><p> </p><p><strong>📍 Location:</strong> Reading, PA</p><p><strong>💼 Type:</strong> On-site or Hybrid options available</p><p><strong>📈 Room to Grow:</strong> YES!</p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul><p><strong>Why You’ll Love It Here:</strong></p><p>✅ Supportive team and hands-on training</p><p>✅ Clear career path and promotions from within</p><p>✅ Management Trainee track available for high-potential team members</p><p>✅ Competitive pay and benefits</p><p>✅ A company culture that celebrates fresh perspectives, personal growth, and your <em>whole</em> self</p>
<p>We're hiring a detail-oriented <strong>Customer Service Representative</strong> to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
<p>We are looking for a Project Assistant with Customer Service and Administrative experience to join our team in the Mechanicsburg area. In this role, you will be responsible for providing exceptional support to customers, project management, data entry and administrative support. This position requires a motivated and detail-oriented individual who excels in communication and thrives in a dynamic work environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and professionally to customer inquiries.</p><p>• Prepare accurate quotations and process sales orders, purchase orders, and invoices efficiently.</p><p>• Coordinate with suppliers and manufacturers to obtain product details, pricing, and availability.</p><p>• Maintain and update customer records to ensure accurate documentation and seamless follow-up.</p><p>• Perform order entry.</p><p>• Collaborate with manufacturers to expedite orders and meet customer deadlines.</p><p>• Support the sales team by tracking orders, managing delivery schedules, and addressing customer requests.</p><p>• Provide technical support, product recommendations, and detailed information to customers.</p><p>• Handle additional administrative tasks to support both sales and service departments.</p>
We are looking for an experienced Senior Financial Analyst to join our team in Cressona, Pennsylvania. In this role, you will support the Controller by overseeing key financial activities, including reporting, analysis, and operational insights. This position offers the opportunity to contribute to strategic decision-making while gaining exposure to financial planning and operational processes, paving the way for future leadership within the finance department.<br><br>Responsibilities:<br>• Manage monthly closing cycles to ensure accurate reflection of the plant's financial position, including profit and loss statements, capital base, and cash flow.<br>• Provide detailed financial analysis and guidance to line managers and the plant manager to support operational and strategic decisions.<br>• Lead planning, forecasting, and budgeting activities for the operation, ensuring alignment with company objectives.<br>• Monitor and enforce financial policies, practices, and procedures to maintain compliance and safeguard company assets.<br>• Collaborate with the Controller on preparing financial and manufacturing analysis for internal management and external stakeholders.<br>• Conduct variance analysis and maintain accurate inventory valuation, reconciling inventory accounts and analyzing inventory movements.<br>• Prepare and analyze monthly reports on actual performance versus budget, providing insights and recommendations.<br>• Support internal controls and audit processes to ensure compliance with financial management policies.<br>• Assist with capital expenditure tracking and provide financial data for capital appropriation requests.<br>• Perform ad hoc financial reporting and cost studies to address specific operational needs or stakeholder inquiries.
<p>Our client in Mechanicsburg is seeking a skilled and versatile HR Generalist to join their dynamic team. This is an exciting opportunity to play a key role in supporting organizational objectives through a broad range of HR responsibilities.</p><p><br></p><p><strong>As an HR Generalist, you will:</strong></p><ul><li>Administer and coordinate day-to-day HR functions, including recruitment, onboarding, benefits administration, employee relations, and compliance.</li><li>Support performance management initiatives and drive employee engagement strategies.</li><li>Assist with policy development, workforce planning, and HR reporting.</li><li>Provide guidance to employees and managers on HR policies and procedures.</li><li>Partner closely with leadership to help foster a positive and productive work environment.</li></ul><p><br></p><p><br></p>
<p>We are looking for an experienced Accounting Manager/Supervisor to oversee and enhance internal controls, operational processes, and risk management strategies. This role is critical in driving organizational efficiency, consistency, and compliance while supporting strategic business objectives. The ideal candidate will serve as a trusted advisor for process improvement initiatives and ensure alignment with compliance standards and long-term goals.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement a detailed Quality Assurance (QA) program to ensure operational excellence.</p><p>• Collaborate on the creation of annual plans, incorporating risk assessments and organizational priorities.</p><p>• Conduct strategic reviews and testing to evaluate risks and deliver actionable recommendations.</p><p>• Manage limited-scope projects aimed at improving operational efficiency and compliance.</p><p>• Educate staff and stakeholders on internal controls and risk mitigation strategies.</p><p>• Provide audit and compliance support to shared services teams.</p><p>• Advocate for process improvements that align with the organization’s mission and sustainability objectives.</p><p>• Partner with external auditors to ensure the effective implementation and evaluation of internal controls.</p><p>• Prepare detailed reports and analysis to support decision-making and enhance transparency.</p>
<p><strong>Quality Engineer</strong> to join our team in Hanover, Pennsylvania. Aerospace industry applications with a global responsibility for Sales, Manufacturing, Business development, Product and Process Development. Our client has a customer portfolio that includes all major players in the Aerospace industry. Our business is fully customer focused, with products specifically designed for an engine/airframe application and then produced in small quantities and small lots on highly flexible equipment. Extreme product range fragmentation, complex product design, very high-quality standards and traceability requirements are the peculiarity of the KRS Division.</p><p><br></p><p>This position is responsible for providing leadership and support on assigned programs and projects ensuring that the Company’s products are manufactured in accordance with customer specifications and Company quality requirements. Serves as a liaison between customers, vendors and the Company on quality related issues, customer quality programs (PPAP) and in support of internal company goals and objectives.</p><p>Duties and responsibilities are (including but not limited to):</p><ul><li>Reviews company and customer drawings, changes, inspections sheets, process procedures, test procedures, procurement documentation, quality manuals and inspection sheets ensuring company and customer quality and configuration requirements are met on assigned products, programs and projects.</li><li>Provides technical support to assigned functional areas including visual aids, inspection sheets for final inspection and quality metric analysis in support of the Company’s Quality objectives.</li><li>Provides leadership and guidance to Quality Assurance Inspectors, Quality Technician, Production Supervision and operators on company quality requirements.</li><li>Serves UPPAP Champion - coordinating compliance with customer requirements and communication with customer representatives on program requirements. Maintains substantiating documentation of assigned UPPAP parts.</li><li>Interacts with representatives from a variety of functional areas, including design engineering, manufacturing engineering, purchasing and production and inspection personnel relating to products and programs (PFMEAs, Capability Studies, Risk Analysis and Measurement System Analysis) associated with Quality Assurance and Customer requirements.</li><li>Interfaces with customer quality and engineering representatives on a variety of issues including flight safety programs. Schedules and host customer sources inspectors.</li><li>Performs vendor surveys and evaluates potentially new vendors as required to support company objectives and programs.</li><li>Generates Quality Assurance documentation in accordance with applicable specification. Develops and implements inspection procedures.</li><li>Maintains the gauge calibration and recall computer system and coordinates outside calibration resources.</li><li>Prepares prototype and submission documentation.</li><li>Designs and maintains quality control documentation, forms, and inspection sheets.</li><li>Monitors returns and issues corrective actions (internal/external).</li><li>Serves as an AS9100 internal auditor.</li></ul><p><br></p>
<p>Unlock your potential with this dynamic opportunity! We're searching for a proactive and detail-oriented <strong>Purchasing and Inventory Control Specialist</strong> to join our innovative team. In this pivotal role, you’ll be the backbone of our supply chain, ensuring seamless production, managing supplier relationships, and championing operational excellence. Be ready to roll up your sleeves, leverage your ERP expertise (Macola), and bring your sharp organizational skills to drive results that impact our bottom line.</p><p><br></p><p><strong>What You'll Do:</strong></p><ul><li>Cultivate and nurture relationships with a portfolio of key vendors under the guidance of our Purchasing Manager, ensuring long-term partnership success.</li><li>Dive into reports to uncover items ripe for replenishment, making data-driven decisions that optimize our inventory.</li><li>Efficiently review requisitions and release purchase orders on time—time is money, and you'll make it count!</li><li>Support our innovative Kanban system by processing card submissions and releasing purchase orders with precision.</li><li>Oversee and maintain inventory of office supplies, ensuring a well-stocked environment for smooth business operations.</li><li>Stay on top of emails, organize files, and process vital documentation—all with impeccable timeliness and attention to detail.</li><li>Build, manage, and refine purchasing data, including pricing, costs, lead times, and order quantities, setting the stage for a well-oiled supply chain.</li><li>Monitor production schedules closely, ensuring components arrive on time while maintaining proactive communication with suppliers to eliminate delivery surprises.</li><li>Provide critical support to QC with returns, fostering trust and accountability with suppliers.</li></ul><p><br></p>
<p>Do you have a passion for numbers, problem-solving, and continuous improvement? We’re seeking a detail-oriented, motivated Accountant to join a dynamic finance team in York, PA.</p><p>In this role, you’ll handle a wide range of accounting responsibilities — from general ledger management and reconciliations to month-end closings and financial reporting. You’ll play a vital role in ensuring accuracy, compliance, and insight into our company’s financial health.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare and post journal entries accurately and on schedule</li><li>Reconcile balance sheet and bank accounts monthly</li><li>Assist with month-end and year-end close processes</li><li>Maintain and analyze general ledger accounts</li><li>Support the preparation of financial statements and management reports</li><li>Collaborate with Accounts Payable and Receivable teams to ensure accuracy</li><li>Assist in audits, budgeting, and forecasting activities</li><li>Identify and recommend process improvements for greater efficiency</li></ul>
<p>Do you have a passion for analyzing numbers, identifying trends, and helping guide strategic decisions? We’re seeking a Financial Analyst to join our dynamic finance team in Harrisburg, PA.</p><p>In this role, you’ll provide critical insights through financial analysis, forecasting, and reporting. Your work will help shape business strategy, improve performance, and support data-driven decision-making across the organization.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Analyze financial data to identify trends, variances, and opportunities for improvement</li><li>Prepare monthly, quarterly, and annual reports for management and stakeholders</li><li>Develop and maintain financial models for forecasting, budgeting, and scenario planning</li><li>Collaborate with cross-functional teams to gather, verify, and interpret financial data</li><li>Support budgeting, planning, and performance tracking initiatives</li><li>Assist with ad hoc financial analyses and special projects as needed</li><li>Present findings and recommendations to leadership in a clear and actionable format</li></ul><p><br></p>
<p><strong>Senior Accountant</strong></p><p>Our client is looking for a Senior Accountant for a contract role. Reporting to the Controller, this role will handle all aspects of the accounting function including AP/AR, payroll, month-end close, reconciliations, and project financials, while serving as a key liaison with customers, subcontractors, and vendors.</p><p><br></p><p><strong>Responsibilities of Senior Accountant</strong></p><ul><li>Prepare and analyze financial statements to ensure accuracy and compliance with GAAP.</li><li>Assist the Controller and CFO with budgets, forecasts, and proformas.</li><li>Execute monthly, quarterly, and annual closing entries.</li><li>Maintain general ledger and record accruals, depreciation, and journal entries.</li><li>Perform cost allocations and reconcile accounts to ensure accuracy.</li><li>Oversee cash flow monitoring and forecasting.</li><li>Conduct and support physical inventory processes.</li><li>Process payroll transactions in compliance with regulations.</li><li>Manage project accounting, including tracking expenses, revenues, and budgets.</li><li>Perform job cost analysis, project AP/AR, and prepare regular project and WIP reports.</li><li>Support month-end close and provide financial data for management review.</li></ul><p><br></p>
<p>We are looking for a dedicated licensed <strong>Financial Advisor </strong>to join our team in Harrisburg, Pennsylvania. In this role, you will guide clients through personalized financial planning and investment strategies, helping them achieve their long-term wealth management goals. The ideal candidate will possess knowledge of financial markets and a strong commitment to delivering exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain strong relationships with clients to understand their financial objectives, risk tolerance, and investment preferences.</p><p>• Create tailored financial plans addressing wealth management, retirement planning, estate planning, and other financial goals.</p><p>• Analyze market trends and investment opportunities to recommend effective portfolio strategies.</p><p>• Ensure compliance with industry regulations, company policies, and ethical standards in all financial advisory activities.</p><p>• Expand the client base through networking, referrals, and community outreach efforts.</p><p>• Manage and regularly review client portfolios, making adjustments based on market conditions or changing client needs.</p><p>• Provide clients with education and guidance on financial strategies, investment options, and market trends.</p><p>• Collaborate with other professionals, such as tax advisors and estate planners, to deliver holistic financial solutions.</p><p>• Utilize financial tools and software to streamline planning and investment processes.</p>
<p>Are you numbers-savvy with a knack for building strong client relationships? Do you take pride in accurate billing, timely collections, and balancing the books down to the penny? We’re looking for a motivated Accounts Receivable Specialist to join our growing finance team in Mechanicsburg, PA! In this key role, you’ll manage the full cycle of receivables—ensuring invoices go out right, payments come in on time, and our customers stay happy.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Generate and distribute customer invoices accurately and promptly</li><li>Apply payments, reconcile accounts, and monitor aging reports</li><li>Proactively follow up on past-due accounts and resolve billing discrepancies</li><li>Partner with sales and customer service teams to ensure smooth payment processing</li><li>Assist with month-end closing, reporting, and audit support</li><li>Maintain clean, organized records for all AR transactions</li></ul><p><br></p>
<p><strong>Controller</strong></p><p> </p><p>A client of ours is looking for a Controller to lead their accounting operations and ensure the accuracy, integrity, and compliance of all financial activities. The Controller will oversee all day-to-day accounting functions, including monthly closings, financial reporting, budgeting, and compliance. This role is responsible for maintaining accurate financial records, ensuring timely tax and business filings, managing audits, overseeing accounting staff, and supporting process improvements and automation initiatives. The ideal candidate is a CPA with a proven track record in accounting leadership, strong technical skills, and the ability to balance hands-on management with strategic insight.</p><p><br></p><p><strong>Responsibilities of Controller</strong></p><ul><li>Lead all aspects of monthly financial close and general ledger reconciliation to ensure timely and accurate reporting.</li><li>Prepare, analyze, and present financial statements, performance reports, and variance analyses with actionable insights.</li><li>Supervise and mentor accounting staff, fostering growth and maintaining efficient workload balance.</li><li>Oversee tax compliance, including timely and accurate filing of sales, use, and franchise tax returns, along with other required government filings.</li><li>Serve as the primary liaison for external audits, providing required documentation and ensuring successful completion.</li><li>Partner with the CFO to develop annual budgets, manage forecasts, and optimize cash flow and resource allocation.</li><li>Collaborate with HR on payroll, insurance, and benefit-related financial processes.</li><li>Implement and maintain internal controls, policies, and procedures to protect company assets and ensure regulatory compliance.</li><li>Identify opportunities to streamline accounting operations through automation and process improvements.</li><li>Act as a key financial advisor to leadership, providing insights that support business strategy and growth.</li><li>Stay current on regulatory and industry changes affecting accounting and reporting requirements.</li></ul>
<p>The Controller is responsible for preparation of the company’s financial statements, and also including accounting operations, financial reporting, budgeting, internal controls, and compliance. This position plays a critical role in maintaining financial integrity, supporting strategic decision-making, and ensuring that all financial transactions and reporting meet regulatory and organizational standards.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>· Oversee all day-to-day accounting operations, including accounts payable, accounts receivable, payroll, and general ledger</p><p>· Prepare timely and accurate financial statements, reports, and analyses for management and external stakeholders</p><p>· Assist with and maintain internal controls to safeguard company assets and ensure the accuracy of financial data</p><p>· Manage the month-end and year-end closing processes</p><p>· Assist with external audits, ensuring compliance with GAAP and all applicable regulations</p><p>· Prepare annual budgets, forecasts, and financial projections; monitor and analyze variances</p><p>· Provide financial analysis to support strategic business decisions</p><p>· Ensure compliance with tax filings and reporting requirements</p><p>· Supervise and mentor accounting staff, fostering professional growth and operational efficiency</p><p>· Collaborate with department heads to support overall company goals and objectives</p><p><br></p><p><br></p>
<p>We are looking for an Accounting Associate with strong attention to detail to join our team in York, Pennsylvania. In this role, you will handle accounts payable tasks while supporting various financial operations such as reconciliations, expense management, and vendor relations. This is an excellent opportunity for someone with a solid background in accounting to contribute to a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Process accounts payables.</p><p>• Build and maintain effective relationships with vendors.</p><p>• Assist with expense reimbursements and reconcile corporate credit card transactions.</p><p>• Record and post receipts to maintain accurate financial records.</p><p>• Perform monthly reconciliations.</p><p>• Provide support to the accounting team including billing, journal entries, month end close and tax reporting. </p>
<p>We are seeking a hands-on <strong>Controller</strong> to lead all accounting functions for our client based in Harrisburg, PA. This role is responsible for ensuring accurate and timely financial reporting, managing day-to-day accounting operations, overseeing compliance with tax and regulatory requirements, and partnering with leadership on financial planning and decision-making. The Controller will supervise the accounting team and play a key role in optimizing financial processes and systems.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee monthly financial close, prepare financial statements, and reconcile general ledger accounts.</li><li>Supervise and mentor accounting staff.</li><li>Provide financial reporting and variance analysis.</li><li>Ensure timely and accurate filing of tax returns and other business filings.</li><li>Drive process improvements and automation for efficiency.</li><li>Develop and implement sound accounting policies and procedures.</li><li>Support budgeting, forecasting, and cash management activities.</li><li>Serve as primary contact for regulatory agencies and external partners.</li><li>Stay current on financial regulations and industry developments.</li></ul>
<p>We are looking for an Accounts Receivable Specialist to join a team in Harrisburg, Pennsylvania. This position offering the opportunity to contribute to the financial operations of our organization. The ideal candidate will have a strong background in accounts receivable processes and possess excellent analytical and organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Process customer payments and credit memos in compliance with established financial procedures.</p><p>• Investigate and resolve billing discrepancies, recommending adjustments when necessary to ensure accuracy.</p><p>• Manage overdue invoices by sending reminders and coordinating meetings to facilitate timely payments.</p><p>• Prepare detailed reports outlining the status of accounts receivable.</p><p>• Forecast future cash flows with precision to support financial planning.</p><p>• Reconcile deposits to ensure all payments are accounted for and correctly posted.</p><p>• Support monthly and bi-weekly supervisory reviews.</p><p>• Assist in generating recurring monthly reports and formatting data for further analysis by the Accounts Receivable Manager.</p><p>• Perform cross-training on daily deposit activities, including checks and other payment types.</p>
<p>Our client is seeking a Senior Accountant to be the Lead at Ephrata location. </p><p><br></p><p>Essential Duties and Responsibilities:</p><p>• Establish material, labor, and overhead standards. Performs monthly variance analysis</p><p>• Prepare material usage reports, anticipates cost based on production plan to develop business forecasts</p><p>• Perform inventory cost rolls and maintain inventory costing on make parts in ERP, audit BOM accuracy</p><p>• Prepare month end close standard journal entries and confirms COGS accuracy. Complete variance analysis for review with dept managers and Controller</p><p>• Produce all reports necessary for month end closing, maintain permanent accounting records</p><p>• Provide costing support to sales and purchasing departments for pricing negotiations or price changes with customers</p><p>• Participates and tracks LeanDNA projects for cost savings initiatives</p><p>• Assists in annual budgeting, monthly/quarterly forecast preparation and review</p><p>• Own financial support of cycle count program for completeness and accuracy. Analyze inventory discrepancies and estimate reasonable shrinkage reserves</p><p>• Assist three-way match process to reconcile invoicing/receipt discrepancies</p><p>• Prepare timely account reconciliations maintaining the accuracy of balance sheet accounts as required by company policy and SOX</p><p>• Work with site leadership team to manage appropriate inventory levels and analyze inventory variances to forecast</p><p>• Performs other duties deemed necessary the Controller</p><p><br></p><p><br></p><p>Requirements (education, experience, travel, physical, work environment):</p><p>• Demonstrated effectiveness in a complex, growth-oriented organization, requiring flexibility and adaptability to changing organization priorities</p><p>• Solid project management and problem-solving capabilities</p><p>• Ability to effectively manage change and process improvement</p><p>• Proficiency with Microsoft Office suite (Advanced Excel)</p><p>• 0-5% annual travel expectation</p><p>• Preferred: Supply Chain Accounting background</p><p><br></p><p><br></p>
<p>Are you a numbers wizard with a keen eye for detail? Our client in Mechanicsburg is seeking a <strong>Senior Bookkeeper</strong> to take ownership of financial records, streamline processes, and play a key role in their growing organization.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Manage daily bookkeeping tasks including A/R, A/P, and payroll support</li><li>Reconcile bank and credit accounts accurately and on time</li><li>Prepare and review financial reports, statements, and budgets</li><li>Collaborate with management to improve financial processes and reporting</li><li>Ensure compliance with company policies and regulatory requirements</li></ul><p><br></p>
<p>We are looking for a dedicated Revenue Cycle Management Director to lead and manage all aspects of our client's revenue cycle operations. This position plays a critical role in optimizing billing, coding, claims processing, insurance verification, and collections to ensure compliance and maximize reimbursement. The ideal candidate will bring strategic leadership and collaboration skills to support equitable healthcare access and operational efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the revenue cycle processes for Medicaid, Medicare, managed care, commercial payers, and sliding fee programs.</p><p>• Establish and enforce billing policies that align with regulatory requirements and organizational guidelines.</p><p>• Manage provider and facility credentialing processes to ensure timely enrollment with insurance payers.</p><p>• Monitor and analyze key performance indicators, accounts receivable data, and reimbursement trends to identify and implement performance improvements.</p><p>• Handle payer contracts, denial management, and appeals to ensure accurate and timely resolutions.</p><p>• Collaborate with departments such as operations, finance, and quality to enhance workflows and support population health goals.</p><p>• Ensure accurate medical, dental, behavioral health, and vision coding and claims submissions.</p><p>• Provide strategic direction, foster staff development, and oversee performance management within the revenue cycle team.</p><p>• Lead initiatives to improve compliance and efficiency across the revenue cycle.</p><p>• Drive continuous improvement in revenue cycle operations by leveraging data insights and industry best practices.</p>
We are looking for a detail-oriented IT Fulfillment Agent I to join our team on a long-term contract basis in Wyomissing, Pennsylvania. In this role, you will play a key part in managing IT assets, purchasing, and supporting service delivery operations. The ideal candidate will have strong communication skills and an analytical mindset, ensuring smooth processes and accurate asset management.<br><br>Responsibilities:<br>• Manage IT assets across various categories, ensuring proper acquisition, storage, distribution, and disposal processes.<br>• Maintain and analyze asset registers and histories to ensure accurate tracking and compliance.<br>• Provide timely responses to support requests, offering information to resolve incidents and escalating unresolved issues as needed.<br>• Monitor and enforce policies to prevent unauthorized use of IT assets.<br>• Collaborate with service delivery teams to facilitate hardware and software purchases and manage user device procurement.<br>• Perform regular audits to ensure asset management records are up-to-date and accurate.<br>• Utilize knowledge of computer hardware and software tools to support operational needs.<br>• Contribute to problem-solving efforts and recommend improvements to asset management processes.
<p>We are looking for a dedicated Customer Service Representative for our client in New Holland, Pennsylvania. In this long-term contract role, you will play a vital part in addressing customer inquiries, ensuring satisfaction, and maintaining records of interactions. This position offers the opportunity to work both independently and collaboratively to provide exceptional service and support.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer inquiries and provide accurate information to resolve issues efficiently.</p><p>• Identify service concerns and determine whether they can be addressed by the customer service team or need escalation.</p><p>• Resolve customer issues within your authority, including areas such as underwriting, claims, accounting, and marketing.</p><p>• Redirect unresolved matters to the appropriate department for further assistance.</p><p>• Maintain detailed records of customer interactions and service inquiries.</p><p>• Analyze trends in customer concerns and communicate findings to support root cause analysis.</p><p>• Greet visitors professionally and manage their access to the building if working at the front desk.</p><p>• Assist with administrative tasks such as preparing and assembling renewal mailings when needed.</p><p>• Perform additional duties as assigned by your supervisor to support the team.</p>
