<p>We are looking for a dedicated Personal Lines Customer Service Representative to join our client in the Lancaster, Pennsylvania area. This role involves assisting clients with their insurance needs, ensuring efficient service, and maintaining compliance with agency and carrier policies. The ideal candidate will thrive in a collaborative environment and be committed to delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Provide support to the service assistant by managing client tasks from the Personal Lines service inbox.</p><p>• Assist clients with filing auto and home insurance claims and address billing inquiries.</p><p>• Update payment plans and follow up on property inspections to ensure compliance with agency processes.</p><p>• Write and review policies for existing clients, adhering to underwriting guidelines and completing necessary checklists.</p><p>• Conduct policy reviews, identify opportunities for cross-selling or upselling, and work to retain existing client policies.</p><p>• Record customer interactions in the agency management system.</p><p>• Organize daily priorities using desk management standards and maintain a streamlined workflow.</p><p>• Collaborate with the Personal Lines Sales and Service teams to achieve shared goals and enhance customer satisfaction.</p><p>• Build positive relationships with carrier personnel to ensure smooth operations.</p>
<p>We're hiring a detail-oriented <strong>Customer Service Representative</strong> to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
<p><strong>🌟 Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! 🌟</strong></p><p> </p><p>Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for <strong>Entry-Level Customer Service Representatives</strong> at a company that values fresh ideas, a great attitude, and your long-term success.</p><p> </p><p><strong>📍 Location:</strong> Reading, PA</p><p><strong>💼 Type:</strong> On-site or Hybrid options available</p><p><strong>📈 Room to Grow:</strong> YES!</p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul><p><strong>Why You’ll Love It Here:</strong></p><p>✅ Supportive team and hands-on training</p><p>✅ Clear career path and promotions from within</p><p>✅ Management Trainee track available for high-potential team members</p><p>✅ Competitive pay and benefits</p><p>✅ A company culture that celebrates fresh perspectives, personal growth, and your <em>whole</em> self</p>
<p>We’re looking for a professional, customer-focused Call Center Representative to join a team in Harrisburg, PA. If you enjoy helping people, solving problems, and working in a fast-paced environment, this could be a great fit for you.</p><p><br></p><p>What You’ll Do</p><ul><li>Handle inbound and/or outbound calls in a professional and courteous manner</li><li>Assist customers with questions, concerns, and service requests</li><li>Accurately document calls and customer information in the system</li><li>Resolve issues efficiently while maintaining a positive customer experience</li><li>Follow call scripts, procedures, and company policies</li><li>Meet individual and team performance goals</li><li>Work closely with supervisors and team members to improve service quality</li></ul><p><br></p>
<p>We are looking for an experienced Accounts Receivable / Collections Specialist to join our client in Red Lion, Pennsylvania. In this role, you will play a critical part in managing financial transactions, ensuring timely payments, and maintaining strong relationships with clients. The position will be fully responsible for the AR/Collections while also supporting the accounting team with payroll, accounts payable and administrative responsibilities.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage accounts receivable processes to ensure accurate and timely financial records.</p><p>• Conduct commercial collections activities to recover outstanding balances while maintaining strong client relationships.</p><p>• Process cash applications, including verifying and reconciling payments against invoices.</p><p>• Handle billing functions, ensuring invoices are issued promptly and correctly.</p><p>• Monitor account balances and proactively address discrepancies or overdue payments.</p><p>• Collaborate with internal teams to resolve payment disputes and improve collection strategies.</p><p>• Prepare detailed reports on accounts receivable status and collection efforts.</p><p>• Maintain compliance with company policies and applicable financial regulations.</p><p>• Provide exceptional customer service throughout the collections process.</p><p><br></p>
<p>We are looking for a detail-oriented Accounts Payable Representative to join a team in Mechanicsburg, Pennsylvania. This position offers an excellent opportunity to contribute to key accounting operations, ensuring smooth and accurate processing of payables. The ideal candidate will bring expertise in accounts payable functions and coding, along with strong organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Process invoices and payments efficiently while adhering to company policies and procedures.</p><p>• Review and verify account coding to ensure accuracy and compliance.</p><p>• Manage approval workflows for invoices and other payable documents.</p><p>• Collaborate with internal teams to resolve discrepancies and ensure timely payments.</p><p>• Utilize Oracle software to perform essential accounts payable tasks.</p><p>• Maintain accurate records of transactions and payments.</p><p>• Support billing functions and ensure proper documentation.</p><p>• Identify opportunities for process improvement within accounts payable operations.</p><p>• Communicate effectively with vendors and stakeholders to address inquiries.</p>
We are looking for an experienced Chief Financial Officer (CFO) to oversee the financial strategy and operations of our organization based in Brogue, Pennsylvania. This role is pivotal in guiding the company's financial planning, ensuring compliance with regulatory standards, and driving long-term profitability. The ideal candidate will bring expertise in accounting, financial analysis, and leadership to support business growth and sustainability.<br><br>Responsibilities:<br>• Lead and manage the finance and accounting teams, ensuring efficient operations and alignment with organizational goals.<br>• Provide strategic financial recommendations to the executive leadership team to support decision-making and long-term planning.<br>• Oversee the company’s capital structure and develop strategies to optimize financial performance.<br>• Monitor and assess financial performance, identifying opportunities for improvement and ensuring profitability.<br>• Develop and implement financial plans that align with organizational objectives and growth strategies.<br>• Ensure compliance with financial regulations, tax laws, and accounting standards such as US GAAP.<br>• Analyze manufacturing costs and construction accounting processes to enhance operational efficiency.<br>• Collaborate with departmental leaders to align financial goals with operational strategies.<br>• Prepare detailed financial reports and forecasts to guide organizational decision-making.<br>• Manage risk assessments and develop strategies to mitigate financial risks.
