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4 results for Customer Service Manager in Harrisburg, PA
- Camp Hill, PA
- onsite
- Temporary to Hire
- 21 - 24 USD / Hourly
- <p>We are looking for a Customer Service Supervisor to lead a call center team in Pennsylvania. This opportunity is ideal for someone who combines strong leadership with a customer-focused approach and can help drive appointment-setting efforts through outbound calling. The person in this role will guide daily team activity, support service quality, and help create a positive experience for customers while meeting business goals.</p><p><br></p><p>Responsibilities:</p><p>• Oversee day-to-day call center operations and provide direction to staff handling customer interactions and outbound outreach.</p><p>• Coach team members on effective communication techniques, customer service standards, and appointment-setting best practices.</p><p>• Monitor call activity, team productivity, and service performance to help ensure goals are achieved consistently.</p><p>• Assist with outbound calling efforts to schedule free estimate appointments and support sales-related follow-up activity.</p><p>• Address escalated customer concerns professionally and work with the team to resolve issues in a timely manner.</p><p>• Help maintain scheduling coverage and contribute to a smooth workflow across permanent and part-time team members.</p><p>• Reinforce quality expectations and provide ongoing feedback to strengthen team performance and customer satisfaction.</p>
- 2026-04-30T00:00:00Z
- Enola, PA
- onsite
- Temporary / Contract
- 19 - 22 USD / Hourly
- <p>We’re partnering with a company in the <strong>Enola area</strong> that’s looking to add dependable and customer‑focused <strong>Customer Service Representatives</strong> to their team. This is a great opportunity for someone who enjoys helping others and wants steady work in a professional environment.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Answering inbound customer calls</li><li>Assisting customers with questions, concerns, and requests</li><li>Entering and updating information accurately in the system</li><li>Providing friendly, professional support on every interaction</li></ul><p><br></p>
- 2026-04-13T00:00:00Z
- Mechanicsburg, PA
- onsite
- Temporary / Contract
- 18 - 20 USD / Hourly
- <p>We’re working with a growing company in the Harrisburg area that’s looking to add friendly, reliable <strong>Call Center Representatives</strong> to their team. If you enjoy helping customers and thrive in a fast‑paced environment, this could be a great fit!</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Handling inbound and/or outbound calls</li><li>Assisting customers with questions, requests, or concerns</li><li>Entering and updating information accurately in the system</li><li>Providing professional, courteous service on every call</li></ul><p><br></p>
- 2026-04-13T00:00:00Z
- Harrisburg, PA
- onsite
- Temporary / Contract
- 21 - 24 USD / Hourly
- <p>Do you thrive in fast‑paced call center environments and enjoy coaching others to succeed? We’re partnering with a growing organization in the Harrisburg area that’s seeking a <strong>Call Center Lead</strong> to guide daily operations and support frontline customer service staff.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Serving as a go‑to resource for Customer Service Representatives</li><li>Providing real‑time support, coaching, and call assistance</li><li>Monitoring calls and performance metrics</li><li>Assisting with scheduling, training, and quality standards</li><li>Escalating and resolving complex customer issues</li><li>Helping keep morale high and the floor running smoothly</li></ul><p><br></p><p><br></p><p><br></p>
- 2026-04-13T00:00:00Z