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2 results for Brand Manager in Harrisburg, PA
- Enola, PA
- onsite
- Permanent / Full Time
- 115000.00 - 180000.00 USD / Yearly
- <p>Our company is seeking an experienced Salesforce Marketing Cloud Architect to lead the design and execution of strategic digital marketing initiatives across Salesforce Marketing Cloud, web, digital platforms, and personalization engines. As a digital leader, you will drive cross-channel campaign architecture, develop customer journeys, and oversee platform integrations to maximize personalization, engagement, and business value. This role also manages the digital data & research team, supporting broader marketing and digital engagement objectives.</p><p>Responsibilities:</p><ul><li>Lead the architecture and execution of marketing automation via Salesforce Marketing Cloud (Journey Builder, Email Studio, etc.).</li><li>Develop multichannel customer journey strategies spanning email, SMS, web, social, and more.</li><li>Collaborate closely with channel strategists across SMS, mobile, web, paid media, social, and direct mail.</li><li>Oversee digital campaign strategy and execution, including lead generation and lifecycle marketing.</li><li>Ensure seamless integration between Marketing Cloud and other critical business systems.</li><li>Manage digital data, segmentation, and privacy compliance.</li><li>Partner with marketing, digital engagement, digital experience, and analytics teams to deliver data-driven, personalized experiences.</li><li>Provide technical guidance and strategic direction for Salesforce Marketing Cloud capabilities.</li><li>Analyze campaign results and recommend improvements, testing, and optimizations.</li><li>Lead digital projects and prioritization, including Marketing Cloud site, platform, and personalization engine enhancements.</li><li>Mitigate roadblocks collaboratively with digital and marketing stakeholders.</li><li>Champion digital innovation and transfer knowledge on best practices company-wide.</li><li>Oversee team staffing, achievement of goals, and departmental budget.</li></ul><p><br></p>
- 2026-05-15T15:08:46Z
- New Holland, PA
- onsite
- Temporary to Hire
- 19.00 - 20.00 USD / Hourly
- <p>We are looking for a Customer Service Representative to join a team in New Holland, PA in a Contract to Permanent position. This opportunity is well suited for someone who enjoys helping customers, handling high-volume communication, and coordinating solutions across multiple business areas. The role focuses on delivering responsive support, documenting inquiries accurately, and ensuring each issue is routed or resolved efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer contacts by phone and related channels, gathering details and assessing the nature of each request.</p><p>• Address service matters within assigned authority by supporting questions tied to underwriting, claims, billing, and marketing activities.</p><p>• Escalate concerns that require specialized review to the appropriate internal teams and follow through to support timely resolution.</p><p>• Maintain accurate records of customer interactions, requests, and outcomes to support service continuity and reporting.</p><p>• Monitor recurring customer concerns and share patterns with leadership to help identify underlying causes and improvement opportunities.</p><p>• Welcome visitors courteously when assigned to front desk coverage and help oversee entry access to the facility.</p><p>• Provide office support for renewal mailing preparation, including assembling and organizing outgoing materials as needed.</p><p>• Complete additional customer support or administrative tasks as directed by management to meet team priorities.</p>
- 2026-05-28T12:48:53Z