<p>We are looking for a detail-oriented Payroll Specialist to join our team in the Central, New Jersey area. In this role, you will oversee payroll processing, tax withholdings, and benefit reconciliations while ensuring accuracy and compliance. This position is ideal for someone with strong organizational skills and a proven ability to manage multiple tasks efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Review and validate timesheets for accuracy before processing payroll.</p><p>• Process weekly payroll and ensure timely payment to employees.</p><p>• Maintain and update employee records, including tax and benefit information.</p><p>• Assist in preparing tax reports and ensuring compliance with relevant regulations.</p><p>• Provide administrative support for payroll-related functions and inquiries.</p><p>• Handle garnishments, tax withholdings, and other payroll deductions.</p><p>• Reconcile benefit deductions and review invoices for accuracy before payment.</p><p>• Address and resolve account inquiries related to payroll and benefits.</p><p>• Support vendor invoicing and ensure proper documentation is maintained.</p>
We are looking for an experienced Controller to oversee financial operations and ensure compliance with accounting standards. This role requires someone with strong attention to detail who can manage budgets, analyze financial data, and provide strategic recommendations. The ideal candidate will thrive in a fast-paced environment and play a critical role in shaping the financial success of our organization.<br><br>Responsibilities:<br>• Manage and oversee all aspects of financial operations, including budgeting, forecasting, and reporting.<br>• Ensure compliance with accounting principles and regulatory requirements.<br>• Analyze financial data to identify trends and provide actionable insights for strategic decision-making.<br>• Maintain and update financial records and systems to ensure accuracy and efficiency.<br>• Prepare monthly, quarterly, and annual financial statements for internal and external use.<br>• Collaborate with other departments to ensure alignment of financial goals and operational strategies.<br>• Develop and implement internal controls to safeguard company assets and ensure financial integrity.<br>• Lead the preparation of audits and liaise with external auditors as necessary.<br>• Monitor cash flow and manage company investments to optimize financial performance.<br>• Train and mentor finance team members to enhance productivity and support their growth.
<p>Growing client located in the Northern Delaware area is looking to hire an Accounting Assistant to support their corporate investment teams. This Accounting Assistant must have a flair for numbers and should be familiar with processing accounts receivable/payable transactions, they will also assist with billing and collections, account reconciliations, bank reconciliations, invoice processing, journal entries, and assisting with accounting projects. Ultimately, the successful Accounting Assistant will assist with providing thorough accounting and administrative support to the finance team.</p><p><br></p><p>Primary Responsibilities</p><p>· Analyze accounting data</p><p>· Journal Entries</p><p>· Maintain accounts payable records</p><p>· Payroll Documentation</p><p>· General ledger/account reconciliations</p><p>· Process overtime/bonus information</p><p>· Accounting Projects</p><p>· Assist with employee onboarding</p><p>· Credit Card Reconciliation</p>
<p>Robert Half has teamed up with a premier client on their search for a thorough Payroll & Benefits Coordinator. In this role, you will be responsible for the accurate and timely processing of payroll, benefits administration, and ensuring compliance with federal state, and local laws, auditing payroll, assisting with onboarding and exit interviews, maintaining accurate PTO records, processing wage garnishments, and managing the employee benefits program. We are looking for a Payroll & Benefits Coordinator who possess a high level of confidentiality, excellent organization and communication skills, and strong data analysis abilities.</p><p> </p><p>Major Responsibilities</p><ul><li>Process bi-weekly payroll using ADP Workforce Now</li><li>Maintain and audit payroll records and reports for compliance and accuracy</li><li>Administer employee benefits programs</li><li>Process enrollments, changes, and terminations in benefits systems</li><li>Respond to employee inquiries regarding payroll and resolve disputes</li><li>Support annual open enrollment communications</li><li>Maintain employee records in HRIS and ensure data integrity</li><li>Support HR projects and initiatives related to compensation, benefits, and compliance</li></ul>
<p>We are looking for a dedicated Call Center Representative to join our team in the Wall, New Jersey area. In this long-term contract role, you will play a vital part in supporting clients within the health insurance industry by simplifying enrollment processes and enhancing employee engagement strategies. This position offers extensive training, making it an excellent opportunity for candidates eager to grow their skills in customer service and benefits administration.</p><p><br></p><p>Responsibilities:</p><p>• Assist clients with open enrollment processes, ensuring smooth and efficient plan administration.</p><p>• Provide clear and strategic communication to improve employee engagement with benefit offerings.</p><p>• Perform accurate alphanumeric and numeric data entry to maintain client records.</p><p>• Utilize Outlook, Excel, and Word to manage correspondence, data tracking, and reporting.</p><p>• Respond promptly to client inquiries, resolving issues with professionalism and attention to detail.</p><p>• Collaborate with internal teams to streamline administrative procedures and enhance service delivery.</p><p>• Participate in training sessions to develop expertise in the health insurance and benefits administration sector.</p><p>• Maintain confidentiality and adhere to company policies regarding sensitive information.</p>
<p>Financial Services company seeks an Executive Assistant with prior experience working within a financial institution supporting executives. This Executive Assistant will provide a high-level of administrative support while preparing correspondence/reports/presentations, maintaining executive schedules, screening and prioritizing emails/calls/requests, managing expense reports, coordinating logistics for meetings/events/conferences, and supporting project management efforts by tracking deadlines, deliverables, and progress. The ideal candidate for this role should have proven experience supporting basic accounting activities, outstanding organizational and interpersonal skills, excellent time management abilities and have advanced knowledge of Microsoft Office Suite applications.</p><p> </p><p>What you get to do daily</p><p>· Coordinate executive communications</p><p>· Prepare internal and external corporate documents</p><p>· Calendar Management</p><p>· Prepare weekly reports</p><p>· Draft meeting agendas</p><p>· Distribute incoming mail/packages</p><p>· Travel Arrangements</p><p>· Order and maintain inventory of office supplies</p><p>· Assist with property management activities</p><p>· Benefit Administration</p><p>· Assist with accounts payable/receivable transactions</p><p>· Special errands as needed</p>
<p>Rapidly, growing company is looking to hire a full-time Bookkeeper with strong accounting expertise. In this Bookkeeper role, you will analyze financial accounts, document financial transactions, process accounts receivable and payable, prepare financial reports and statements, assist with income tax planning, maintain general ledger, and assist with audits as needed. The ideal individual will have strong understanding of accounting principles and procedures, excellent organizational skills and a keen attention to detail.</p><p><br></p><p>Major Responsibilities </p><p>· Enter and process accounts payable/receivable </p><p>· Maintain general ledger</p><p>· Drafting internal and external documents</p><p>· Financial Budgeting</p><p>· Disbursement Management</p><p>· Maintain internal file/record keeping system</p><p>· Post journal entries</p><p>· Ensure compliance with local, state, and federal regulations</p><p>· Prepare monthly, quarterly, and annual reports</p>
We are looking for an experienced Support Project Manager/Lead to join our team in Philadelphia, Pennsylvania. In this long-term contract role, you will oversee the planning and execution of IT infrastructure projects within the healthcare industry, ensuring seamless installation and integration of systems and devices. This position offers the opportunity to lead teams and collaborate with stakeholders to deliver impactful results.<br><br>Responsibilities:<br>• Oversee the planning, execution, and delivery of IT infrastructure projects, focusing on system and device installations in healthcare facilities.<br>• Manage project teams ranging from 10 to 20 members, ensuring effective collaboration and productivity.<br>• Develop detailed project documentation, including charters, work plans, and budgets, to maintain clarity and alignment.<br>• Utilize advanced project management tools and methodologies to estimate timelines and track progress.<br>• Communicate effectively with stakeholders and project staff to ensure alignment and address concerns.<br>• Provide coaching and guidance to team members, fostering growth and skill development.<br>• Ensure adherence to IT security standards and operating policies during project execution.<br>• Coordinate with hospital information systems teams to ensure smooth integration of new technologies.<br>• Apply Agile Scrum principles to enhance project efficiency and adaptability.
<p>Robert Half has a client seeking a part-time Social Media Consultant with strong writing skills to elevate its digital presence. This position will be 20 hours per week and onsite in Philadelphia, PA. </p><p> </p><p>Key responsibilities include:</p><ul><li>Create and schedule engaging posts for primarily LinkedIn and Instagram</li><li>Assist in updating the company website</li><li>Evaluate and refine the existing social media plan</li><li>Help develop and execute social media strategies </li><li>Stay up to date with best practices for social media content creation and campaign management</li></ul>
<p>Innovative firm located in Northern Delaware Area is looking to staff a highly organized, proactive, and detail-oriented Office Manager to oversee day-to-day administrative operations. In this role, you will assist with data entry, drafting email correspondence, assisting with maintaining vendor records, overseeing meeting coordination, assisting with accounts payable transactions, vendor invoicing, processing expense reports, maintaining office inventory, and perform bookkeeping tasks. In this Office Manager role, you will keep aligned with compliance by following general accounting policies and procedures. We are looking for someone with excellent multitasking abilities and high attention to detail.</p><p><br></p><p>Responsibilities </p><p>· Assist with administrative support</p><p>· Data Entry/Scanning/Phones</p><p>· Process vendor invoices and payments</p><p>· Organize office operations and procedures</p><p>· Compliance Management – HIPAA/OSHA</p><p>· Maintain internal file/record keeping system</p><p>· Calendar Management</p><p>· Handle incoming and outgoing mail/packages</p><p>· Assist with marketing projects as needed</p><p>· Support budgeting and bookkeeping procedures</p>
<p>We are looking for an Associate Attorney with a strong litigation background and 2-4 years of relevant experience to join our client's law firm in Conshohocken, Pennsylvania, outside of Philadelphia, PA in Mongomery County, near King of Prussia / Plymouth Meeting. This role offers the opportunity to work on complex cases across financial services, healthcare, and securities, providing meaningful representation to clients while building expertise in antitrust and civil litigation.</p><p><br></p><p>Responsibilities:</p><p>• Represent clients in legal proceedings, including court appearances, government agency hearings, and private matters.</p><p>• Conduct thorough research and analyze legal issues to provide sound advice and case strategies.</p><p>• Draft and file legal documents such as motions, pleadings, and briefs with attention to accuracy and detail.</p><p>• Participate in client meetings to discuss case specifics and provide regular updates.</p><p>• Interpret and apply laws, rulings, and regulations to advocate effectively for clients.</p><p>• Manage discovery processes, including e-discovery platforms like Relativity, to collect and review relevant evidence.</p><p>• Supervise and collaborate with paralegals and law clerks to ensure efficient case management.</p><p>• Prepare compelling written and verbal arguments to present facts and defend client positions.</p><p>• Stay informed on antitrust and litigation developments to enhance case outcomes.</p><p>• Handle additional duties as assigned to support the firm's operations</p>
<p>Robert Half is looking for an experienced Accounts Payable Team Lead to join our team in the Greater Philadelphia area. In this role, you will oversee critical functions within the accounts payable department, ensuring compliance, accuracy, and timeliness in all processes. The ideal candidate will bring strong leadership skills, attention to detail, and a commitment to fostering team success in a dynamic and fast-paced environment.</p><p><br></p><p>Responsibilities:</p><ul><li>Supervise and support the accounts payable team, ensuring adherence to company policies and procedures.</li><li>Review and approve vendor bills, ensuring accuracy and compliance with organizational standards.</li><li>Manage daily reconciliations of vendor accounts and assist in resolving any discrepancies.</li><li>Oversee and prioritize tasks within shared accounts payable inboxes, ensuring timely completion of assignments.</li><li>Coordinate workload distribution across the team to maintain efficient processing of vendor invoices and payments.</li><li>Ensure accurate processing and application of vendor payments, including ACH, wire transfers, checks, and credit cards.</li><li>Assist with month-end close activities, audit preparation, and reporting requirements.</li><li>Provide mentorship and guidance to team members, fostering growth and consistent performance.</li></ul>
<p>Robert Half has teamed up with a leading healthcare company on their search for a Senior Accountant who can assist with the financial future of the company. This Senior Accountant will be responsible for maintaining accurate financial reports, credit card reconciliation, preparing financial statements, assisting the month end close process, analyzing financial data, processing client billings, and ensuring compliance with relevant accounting standards and regulations. The successful candidate for this role will have excellent leadership abilities, sharp analytical skills, command of the month end process, excellent time management experience, and strong written and verbal communication skills.</p><p> </p><p><strong>Major Responsibilities</strong></p><p>· Implement revenue generating control systems</p><p>· Process accounts payable/receivable transactions</p><p>· Data Analysis & Reporting</p><p>· Balance Sheet Reconciliations</p><p>· Process vendor payments via ACH</p><p>· Monitor and document travel expenses</p><p>· Oversee the month end close process</p><p>· Prepare financial reports</p><p>· Consolidating financial statements</p><p>· Ensure compliance with GAAP</p>
<p>We are looking for a dynamic Marketing/Communications Coordinator to join our client in Aston, Pennsylvania. This bilingual role requires fluency in Spanish and English to support diverse marketing initiatives and communication strategies. As a Contract-to-Permanent position, this opportunity is ideal for a highly organized individual eager to contribute to impactful marketing campaigns.</p><p><br></p><p>Responsibilities:</p><p>• Support existing members and new members of the organization</p><p>• Promoting new products, services, programs and events in both English and Spanish</p><p>• Create bilingual marketing collateral, ensuring accuracy in Spanish translations for written, verbal, and visual content.</p><p>• Collaborate with various departments to align marketing activities with organizational goals.</p><p>• Coordinate and manage email campaigns, including drafting content and analyzing performance metrics.</p><p>• Write, edit, and distribute content across multiple platforms</p><p>• Translate and localize marketing materials for Spanish-speaking audiences..</p><p>• Assist in organizing events, promotions, and other marketing activities as needed.</p><p>•Ability to travel to events as needed </p><p>•Manage company appearance and brand </p><p>•Manage new marketing campaigns and promotions</p>
<p>Robert Half has teamed up with a leading manufacturer on their search for a Senior Accountant who can assist with the financial future of the company. This Senior Accountant will be responsible for maintaining accurate financial reports, preparing financial statements, assisting the month end close process, analyzing financial data, processing client billings, and ensuring compliance with relevant accounting standards and regulations. The successful candidate for this role will have excellent leadership abilities, sharp analytical skills, command of the month end process, excellent time management experience, and strong written and verbal communication skills.</p><p> </p><p><strong>Major Responsibilities</strong></p><p>· Implement revenue generating control systems</p><p>· Process accounts payable/receivable transactions</p><p>· Data Analysis & Reporting</p><p>· Balance Sheet Reconciliations</p><p>· Monitor and document travel expenses</p><p>· Oversee the month end close process</p><p>· Prepare financial reports</p><p>· Consolidating financial statements</p><p>· Ensure compliance with GAAP</p>
<p>Our distinguished client is seeking a dedicated Medical Malpractice Paralegal to join our team in Yardley, Pennsylvania. This position offers the chance to work in a dynamic legal environment where your expertise will contribute to meaningful case outcomes. If you thrive on managing complex litigation and supporting attorneys in high-stakes cases, this role is an excellent opportunity to grow and advance your career.</p><p><br></p><p>Please only apply if you have direct medical malpractice legal experience. Interested candidates who would like to be considered immediately should reach out to Kevin Ross at Robert Half in Philadelphia. </p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough case investigations to identify liable parties and gather critical evidence.</p><p>• Maintain consistent communication with clients to monitor their injuries and medical treatments.</p><p>• Collect, organize, and analyze medical and billing records to support case development.</p><p>• Evaluate health insurance liens and subrogation claims to ensure compliance and accurate resolution.</p><p>• Draft compelling legal documents, including demand letters and settlement agreements.</p><p>• Assist attorneys with preparing for settlements, discovery, and litigation proceedings.</p><p>• Manage trial preparation tasks, such as creating exhibits and organizing necessary documentation.</p><p>• Facilitate clear and effective communication with clients, opposing counsel, and other legal stakeholders.</p><p>• Oversee case timelines and maintain accurate records in legal management software.</p>
<p><strong>In-House Paralegal – Contracts, Compliance & Litigation Support | West Chester, PA</strong></p><p><br></p><p> <strong>Base Salary</strong>: $70,000–$85,000+</p><p> <strong>Schedule</strong>: Full-Time | Direct-Hire / Permanent - Onsite (Hybrid Flex Possible)</p><p> <strong>Experience Level</strong>: 5+ Years Paralegal Experience</p><p><br></p><p>Our client is a leading finance and insurance organization near West Chester, PA is seeking an experienced and proactive Paralegal to support its in-house legal and compliance team. This full-time, permanent opportunity offers the chance to work on a wide variety of legal matters, including contract review, regulatory compliance, litigation support, and corporate governance.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><p> • Review contracts for state-specific compliance and lender requirements</p><p> • Conduct legal and statutory research related to insurance products and corporate law</p><p> • Draft corporate governance and entity documents (e.g. meeting minutes, formation filings)</p><p> • Maintain corporate records and regulatory filings across multiple jurisdictions</p><p> • Assist with data entry, tracking, and audits in internal compliance database (CAMS)</p><p> • Support litigation tasks including e-filing, e-discovery, scheduling, and service of process</p><p> • Collaborate with General Counsel and Compliance staff to support ongoing legal operations</p>
<p>Robert Half has partnered with a successful client on their search for a Property Accountant. As the Property Accountant, you will manage all accounting transactions, assist with journal entry preparation, analyze leasing costs, review market lease reconciliations, perform accounting analysis, review and approve vendor invoices, assist with the year-end financial audit process, prepare monthly bank reconciliations, review and maintain property budget, and assist with annual entity tax returns. </p><p><br></p><p>Responsibilities:</p><ul><li>Maintain accurate financial records and books for assigned properties and entities.</li><li>Prepare comprehensive monthly financial statements and lender reports.</li><li>Reconcile bank accounts and ensure timely recording of transactions in accounting software.</li><li>Assist in the monthly draw process and collaborate on annual audits.</li><li>Develop property budgets and financial projections to support planning efforts.</li><li>Work closely with internal teams, external partners, and auditors to ensure compliance and efficiency.</li><li>Participate in deal closings, including acquisitions, dispositions, and financing transactions.</li></ul>
<p>Non-Profit company, located within the Southern New Jersey area is looking to hire a Senior Staff Accountant with proven fixed assets expertise. As the Senior Staff Accountant, you will perform account reconciliations, assist with the month end process, process vendor invoices, track daily accruals of income and expenses, prepare variance analysis, assist with yearly budget plan, reconcile general ledger accounts, prepare audit documentation, analyze financial reports, develop and implement revenue generating accounting processes and procedures, and prepare financial statements and reports. The ideal candidate should have proven abilities monitoring fixed assets and strong GAAP knowledge. </p><p><br></p><p>What you get to do daily</p><p>· Maintain client records</p><p>· Account Reconciliation</p><p>· Assist with month end close process</p><p>· Reconcile balance sheet accounts</p><p>· Prepare general ledger transactions</p><p>· Prepare financial reports and statements</p><p>· Build Strong Client Relationships</p><p>· Resolve compliance issues</p><p>· Ad hoc reporting</p>
We are looking for a meticulous Deductions Analyst to join our team in Bristol, Pennsylvania. In this role, you will be responsible for managing client deductions, analyzing trends, and ensuring accurate resolution of claims. This position is ideal for someone with a strong background in accounts receivable and a keen problem-solving mindset.<br><br>Responsibilities:<br>• Investigate and resolve client deductions, including promotional discounts, pricing discrepancies, shipping claims, rebates, freight charges, and product returns.<br>• Analyze trends in incoming deductions and propose actionable solutions to address recurring issues.<br>• Collaborate with internal teams to research and validate the legitimacy of client claims.<br>• Prioritize tasks efficiently to handle multiple responsibilities and make informed decisions.<br>• Work independently to ensure accurate and timely processing of deductions.<br>• Maintain clear and effective communication with clients and internal stakeholders.<br>• Utilize relevant systems to track and process deductions effectively.<br>• Perform additional duties and projects as assigned to support the accounts receivable department.
<p>We are looking for an experienced Omnichannel Marketing Manager to lead and execute demand generation strategies while driving growth through innovative campaigns. This role involves designing and managing omnichannel marketing initiatives to enhance brand visibility and audience engagement. The position offers an opportunity to work on cutting-edge paid media strategies and audience segmentation. This role requires HCP audience experience.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement comprehensive growth marketing strategies to drive demand generation.</p><p>• Manage and optimize omnichannel campaigns, ensuring alignment with brand objectives.</p><p>• Oversee paid media initiatives, including paid social and paid search, to maximize ROI</p><p>• Support lead generation and nurture campaigns targeting pharma brand marketers, media agencies, and omnichannel strategists</p><p>• Develop and execute acquisition strategies that align with audience segmentation, content consumption trends, and specialty focus</p><p>• Build and optimize onboarding flows and lifecycle journeys that drive repeat visits, registration, and engagement</p><p>• Utilize audience segmentation techniques to create targeted and impactful campaigns.</p><p>• Monitor and analyze campaign performance to identify trends and enhance effectiveness.</p><p>• Collaborate with cross-functional teams to align marketing efforts with overall business goals.</p><p>• Leverage automation tools to streamline campaign workflows and improve efficiency.</p><p>• Conduct thorough market research to identify opportunities for audience engagement.</p><p>• Optimize email marketing campaigns and Google Ads for better reach and conversions.</p><p>• Continuously refine strategies based on data insights and analytics.</p>
<p>Exclusive client, located outside of the Greater Philadelphia area seeks a Finance Director with proven experience. The Finance Director will be responsible for the company’s accounting operations, which encompasses the preparation of periodic financial reports, maintaining a robust system of accounting records, and implementing extensive controls and budget systems designed to reduce risk. These measures aim to improve the accuracy of financial reporting while ensuring compliance with generally accepted accounting principles (GAAP) or international financial reporting standards (IFRS).</p><p><br></p><p>Responsibilities</p><ul><li>Oversee day-to-day financial operations to achieve departmental goals and objectives.</li><li>Manage outsourced financial functions and ensure their alignment with organizational needs.</li><li>Prepare and supervise internal and external audits, including financial and retirement audits.</li><li>Direct accounting operations for subsidiary corporations, focusing on control systems and transaction processes.</li><li>Delegate authority effectively to ensure timely payment of accounts payable and maximize discounts.</li><li>Monitor and complete periodic bank reconciliations to maintain accuracy.</li><li>Maintain and update the chart of accounts and electronic accounting filing systems.</li><li>Implement and enforce robust controls over accounting transactions.</li><li>Assist in developing budgets and reforecasting financial plans to align with organizational needs.</li></ul>
We are looking for a detail-oriented Accounts Payable Specialist to join our team in Wilmington, Delaware. In this hybrid position, you will play a vital role in managing vendor invoices, ensuring accuracy, and maintaining smooth payment processes. This is a Contract-to-permanent opportunity offering a chance to grow within the organization.<br><br>Responsibilities:<br>• Process vendor invoices, including sorting them by appropriate payors and ensuring all necessary information is collected.<br>• Request payment details and W-9 forms from vendors as needed to facilitate accurate processing.<br>• Review invoices for accuracy, completeness, and compliance with company standards.<br>• Collaborate with purchasers to request invoice support and approval when required.<br>• Update spreadsheets with invoice details for approval and upload them into the general ledger system.<br>• Monitor invoice approvals and follow up on pending responses to ensure timely processing.<br>• Enter invoice payments into the bank system and prepare necessary documentation for QuickBooks entry.<br>• Maintain organized records of all invoice transactions to support financial audits and reporting.<br>• Utilize Excel for data management and analysis related to accounts payable.<br>• Contribute to the implementation and improvement of accounts payable processes as needed.
We are looking for an experienced Senior Accountant to join our team in Newark, Delaware. This hybrid role offers the opportunity to contribute to critical financial operations, including monthly and quarterly closings, financial reporting, and compliance with Sarbanes-Oxley controls. The ideal candidate will excel in analyzing data, improving processes, and collaborating across departments to drive organizational success.<br><br>Responsibilities:<br>• Oversee and execute monthly and quarterly financial statement closings, ensuring accurate and timely recording of transactions.<br>• Prepare detailed financial reports and analyses, identifying trends, variances, and root causes to support decision-making processes.<br>• Collaborate with cross-functional teams to address accounting challenges, support forecasting, and enhance planning functions.<br>• Ensure compliance with Sarbanes-Oxley requirements by maintaining effective internal controls and adapting them as needed.<br>• Analyze existing processes and recommend improvements, leveraging emerging technologies to enhance efficiency.<br>• Lead special projects related to automation, regulatory changes, and process optimization.<br>• Provide support to internal and external auditors during audits, ensuring timely responses to data requests.<br>• Present financial results and insights to leadership, fostering clear communication and informed decision-making.<br>• Mentor and guide less experienced team members while promoting a collaborative and innovative work environment.<br>• Occasionally work overtime, weekends, or travel to meet business needs.
<p>We are offering an exciting opportunity for a Help Desk Manager in South, New Jersey. As a Help Desk Manager, you will be responsible for overseeing our service desk team and ensuring our IT support processes are efficient and effective. You will collaborate with different departments to enhance service efficiency and lead a team of technicians to provide top-tier service delivery.</p><p><br></p><p>Responsibilities</p><p>• Oversee a team of service desk technicians, providing mentorship and direction</p><p>• Efficiently manage the flow of tickets and ensure issues are resolved in a timely manner</p><p>• Refine and develop IT support processes for optimal service delivery</p><p>• Collaborate with other departments to enhance the efficiency of IT services</p><p>• Track performance metrics and instigate continuous improvement initiatives</p><p>• Utilize ITSM and active directory in managing and troubleshooting IT issues</p><p>• Engage in the deployment and configuration of various technologies including Cisco, Citrix, Cloud, and Dell Technologies</p><p>• Provide deskside support and manage computer hardware issues.</p>
