<p><strong>Job Title: IT Support Technician</strong></p><p><strong>Location:</strong> Greensboro, NC (onsite) </p><p><br></p><p><br></p><p><strong>Job Summary:</strong></p><p>We are seeking a skilled and customer-focused IT Support Technician to join our team in Greensboro, NC. This role is responsible for providing technical assistance and support for hardware, software, and peripheral issues. The ideal candidate will have strong troubleshooting skills, a proactive attitude, and a passion for delivering excellent user support.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide technical support for desktops, laptops, and other computer equipment.</li><li>Install, configure, and troubleshoot hardware, software, and peripheral devices.</li><li>Respond promptly to helpdesk calls and emails.</li><li>Diagnose and repair hardware components including motherboards, hard drives, RAM, and power supplies.</li><li>Configure and deploy new computer systems in line with company standards.</li><li>Monitor system performance and resolve technical issues.</li><li>Communicate effectively with users to understand and address their technical needs.</li><li>Train users on basic computer operations and software usage.</li><li>Maintain accurate inventory of hardware, software licenses, and peripherals.</li><li>Stay current with industry trends and emerging technologies.</li></ul>
<p>Our client is seeking a skilled IT Infrastructure Specialist for a 6-month contract role. This position requires on-site presence four days per week and offers the opportunity to work with cutting-edge technologies in a dynamic environment. The ideal candidate will have hands-on experience with virtualization, backup solutions, firewalls, and enterprise networking.</p>
<p>We are seeking a highly skilled Network Engineer for a 6-month contract opportunity with one of our clients. This role requires on-site presence four days per week and involves supporting and optimizing enterprise network infrastructure, virtualization environments, and security systems.</p>
We are looking for a skilled Systems Engineer to join our team in Chapel Hill, North Carolina. This role requires someone who excels in managing IT systems and maintaining high-quality client relationships. The ideal candidate will bring technical expertise, strong communication abilities, and a commitment to delivering exceptional service.<br><br>Responsibilities:<br>• Provide Tier 3 technical support for IT systems, ensuring timely resolution of complex issues.<br>• Manage and optimize Microsoft 365, Intune, and Azure environments for clients.<br>• Configure and maintain network infrastructure, including Wi-Fi, firewalls (Cisco SonicWall), and switching & routing.<br>• Develop and maintain strong client relationships, delivering exceptional service and clear communication.<br>• Perform on-site visits to client locations several days per week, ensuring systems are running efficiently.<br>• Collaborate with Managed Services Provider (MSP) teams to deliver seamless IT solutions.<br>• Implement and troubleshoot Active Directory, Microsoft Windows Server, and Azure Active Directory systems.<br>• Deploy and support Citrix technologies and Microsoft Exchange environments.<br>• Monitor system performance and execute necessary upgrades or changes to improve functionality.
