Add your latest resume to match with open positions.

1 result for Help Desk Support Manager in Green Bay, WI

Help Desk/Desktop Support Analyst

De Pere, WI
onsite
Temporary / Contract
27.55 - 31.9 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a Contract assignment supporting a steel manufacturing organization in De Pere, Wisconsin. This position focuses on delivering hands-on and remote support for endpoint rollouts, device setup, user data transfers, and day-to-day technical assistance during a broad workplace technology upgrade. The ideal candidate brings strong Windows support experience, a customer-first approach, and the ability to help employees adapt smoothly to new tools and processes. Responsibilities: • Lead workstation replacement and deployment activities, ensuring employees receive properly prepared devices with minimal interruption to their work. • Build, image, configure, and provision Windows endpoints for new deployments, refresh cycles, and reissued equipment. • Transfer, verify, and safeguard user files during device changes, including support for cloud storage solutions such as OneDrive. • Assist with cloud identity and endpoint administration efforts, including device enrollment and configuration through modern management platforms. • Provide onsite and remote technical support during rollout events, resolving hardware, software, and access issues in a timely manner. • Help end users navigate updated productivity applications, authentication methods, and collaboration tools through clear guidance and practical instruction. • Investigate and resolve migration-related problems affecting desktops, applications, profiles, and connectivity after deployment activities are completed. • Maintain accurate records of deployment progress, support actions, and validation steps to promote consistency and data integrity throughout the project.
2026-07-17T00:00:00Z