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16 results for Help Desk Support Manager in Green Bay, WI

Infrastructure Manager

Green Bay, WI
onsite
Temporary / Contract
30.00 - 38.00 USD / Hourly
We are looking for an experienced IT Manager/Director to provide contract leadership for a nonprofit organization in Green Bay, Wisconsin. This onsite role requires a hands-on, detail-oriented individual who can oversee daily infrastructure operations, guide a small technical team, and maintain a stable, secure technology environment. The position is well suited for someone who combines strategic oversight with practical technical expertise across networking, systems administration, and support services. As a Contract position, this opportunity calls for immediate impact and dependable interim leadership. Responsibilities: • Lead day-to-day IT operations for the organization’s onsite environment in Green Bay, Wisconsin, ensuring reliable performance across infrastructure and end-user systems. • Supervise and support two direct reports, setting priorities, providing guidance, and helping the team deliver responsive technical service. • Manage core network components such as switches, routers, and firewalls to maintain connectivity, performance, and security. • Oversee infrastructure health by coordinating system maintenance, monitoring issues, and addressing risks before they affect business operations. • Administer Active Directory and related access controls to support secure user management and appropriate system permissions. • Direct backup and recovery practices to help protect organizational data and support business continuity needs. • Provide hands-on technical leadership for hardware, configuration management, and general infrastructure support across the environment. • Serve as interim IT leadership, partnering with internal stakeholders to keep technology services aligned with operational priorities.
2026-09-03T15:33:36Z

Sr. Customer Service Representative

Oshkosh, WI
onsite
Temporary / Contract
18.00 - 23.00 USD / Hourly
We’re looking for a Sr. Customer Service Representative /Financial Services Advisor to provide exceptional service while helping customers navigate their everyday banking and financial needs. This role combines customer service, banking, lending, account management, and relationship building across in-person, phone, and digital channels. You’ll assist with transactions, open and maintain consumer and specialty accounts, process loan applications, support digital banking, and help customers identify financial solutions that align with their goals. This is also an opportunity to take on a higher level of responsibility by handling complex service needs, supporting specialty accounts and IRAs, assisting with branch operations, and mentoring other team members. Why This Opportunity? This role is a great fit for someone who wants to go beyond basic transactions and become a trusted financial resource for customers. You’ll have the opportunity to build relationships, provide meaningful financial solutions, develop your banking expertise, and support the success of your team. What You’ll Do Provide exceptional service across in-person, phone, and digital channels while building strong customer relationships. Process daily banking transactions and maintain accurate customer accounts. Open and service consumer, specialty, HSA, Trust, Estate, and IRA accounts. Process secured and unsecured loan, credit card, and line-of-credit applications. Identify customer needs and recommend appropriate financial products and solutions. Explain account features, financial products, and requirements clearly and confidently. Assist with digital banking and resolve customer questions, concerns, and escalated needs. Support cash, vault, ATM, night deposit, and other branch operations. Maintain accuracy and compliance with banking, security, and regulatory requirements. Stay current on products, services, and promotions while supporting branch and community outreach. Serve as a resource to other advisors by sharing knowledge, best practices, and coaching team members.
2026-09-15T02:24:07Z

Customer Service Representative

Greenville, WI
onsite
Temporary / Contract
17.00 - 21.00 USD / Hourly
Are you a people person who enjoys helping customers and keeping things running smoothly? We’re looking for a Customer Service Representative to join a growing wholesale distribution team in Greenville, Wisconsin.This is a great opportunity for someone who enjoys being the go-to resource for customers, staying organized, and working with internal teams to ensure orders, products, and deliveries come together seamlessly. What You’ll DoAs a Customer Service Representative, you’ll play an important role in creating a positive customer experience from the first call through order delivery.<ul><li>Be the customer’s go-to contact by answering questions about products, pricing, orders, inventory, and deliveries.</li><li>Manage customer orders by accurately entering, updating, and tracking orders while keeping everything moving on schedule.</li><li>Help anticipate customer needs by working with customers to understand upcoming inventory demands and coordinating purchasing needs.</li><li>Collaborate across teams to keep orders, documentation, and customer information accurate and organized.</li><li>Support sales and promotions through customer outreach, promotional initiatives, and engagement activities.</li><li>Solve problems by addressing customer concerns professionally, finding solutions, and escalating more complex issues when necessary.</li><li>Keep learning by participating in training and staying current on products, procedures, and company standards.</li></ul>Why This Opportunity?If you enjoy building relationships, solving problems, staying organized, and making customers feel valued, this could be a great fit.You’ll have the opportunity to become an important part of a team where your communication skills, attention to detail, and customer-first mindset make a real impact every day.Ready for your next opportunity? We’d love to hear from you. For more information call or txt Angela 920-264-0349.
2026-09-11T15:53:38Z

Lead Info Security Analyst

Appleton, WI
remote
Temporary / Contract
60.00 - 70.00 USD / Hourly
We are seeking an experienced PCI Technical Engineer to help build, strengthen, and automate a PCI DSS compliance program within a highly regulated financial services environment.This is a hands-on role for someone who understands PCI DSS at a deep level and has built and matured a PCI program from the ground up. The ideal candidate will have experience defining PCI scope and boundaries, understanding the Cardholder Data Environment (CDE), establishing and validating controls, supporting audits, remediating findings, and continuously improving the program.This role is also focused on automation and process improvement. We are looking for someone who is a creator and problem solver—someone who sees a manual process and asks, “How can we make this better and automate it?”What You’ll Do<ul><li>Build, implement, and mature PCI DSS compliance programs from the ground up.</li><li>Define and maintain PCI scope and boundaries, including identifying systems, applications, networks, processes, and people that fall within PCI requirements.</li><li>Develop a strong understanding of the Cardholder Data Environment (CDE) and how payment card data moves through the environment.</li><li>Establish, document, and validate technical and administrative controls required for PCI DSS compliance.</li><li>Lead PCI audit preparation, evidence gathering, auditor coordination, remediation, and ongoing compliance activities.</li><li>Gather and validate technical artifacts and evidence required to demonstrate compliance.</li><li>Identify control gaps and partner with technical teams to develop and implement remediation plans.</li><li>Continuously assess and mature the PCI program as the technology environment and business requirements evolve.</li><li>Automate PCI evidence collection, control validation, reporting, and other repetitive compliance processes.</li><li>Identify opportunities to automate manual GRC and Information Security processes beyond PCI.</li><li>Develop repeatable processes and solutions that improve efficiency, accuracy, and audit readiness.</li><li>Support internal audits and financial services regulatory examinations.</li><li>Document technical processes and controls in a clear and accurate manner.</li><li>Develop metrics and reporting that communicate compliance, control effectiveness, risk, and remediation status to leadership.</li><li>Partner with Information Security, Infrastructure, Application, Risk, Audit, and other technical teams.</li><li>Help establish and maintain security policies, standards, procedures, and controls related to PCI and Information Security.</li></ul>
2026-09-01T12:44:10Z

Financial Analyst/Manager

Appleton, WI
onsite
Permanent / Full Time
100000.00 - 150000.00 USD / Yearly
We are looking for a commercially minded finance leader to guide high-value pursuits and long-term agreements from early evaluation through contract finalization and project kickoff in Appleton, Wisconsin. This role combines strategic influence with hands-on analytical work, making it ideal for someone who can build sophisticated financial models, assess deal economics, and shape sound business decisions. The position also offers the opportunity to establish structure, decision standards, and governance for an emerging commercial finance function while partnering closely with operational, legal, and executive stakeholders. Responsibilities: • Lead financial assessment of large-scale bids, customer agreements, and complex commercial opportunities from initial concept through launch readiness. • Build and refine detailed models that evaluate profitability, cash flow timing, working capital needs, payback, and scenario-based outcomes. • Translate contract language, operational assumptions, and pricing structures into clear financial implications and risk considerations. • Partner with cross-functional teams to support negotiations, strengthen deal terms, and develop practical recommendations for leadership review. • Prepare executive-ready summaries and decision materials that turn complex or incomplete information into clear business guidance. • Establish consistent processes, analytical standards, and governance practices for a growing commercial finance capability. • Review major investments and commercial proposals to ensure alignment with margin expectations, capital priorities, and overall business objectives. • Remain actively involved in hands-on analysis, modeling, and presentation development while helping define the function’s operating rhythm.
2026-09-22T21:53:45Z

Controller

Sheboygan, WI
onsite
Permanent / Full Time
150000.00 - 175000.00 USD / Yearly
We are looking for an experienced Controller to lead accounting operations for a manufacturing organization in Sheboygan, Wisconsin. This role oversees domestic and international financial activities, supports accurate and timely reporting, and helps strengthen controls, processes, and business performance. The ideal candidate brings strong expertise in general ledger management, month-end close, cost accounting, and financial analysis, along with the leadership skills to guide teams across multiple accounting functions. Responsibilities: • Direct domestic and international accounting operations by leading accounting managers and their teams across accounts payable, accounts receivable, cost accounting, and general ledger functions. • Ensure balance sheet accounts are accurately stated and reconciled, and review profit and loss results to identify and explain period-to-period variances. • Oversee product and inventory costing, support month-end close reporting, and partner with the cost accounting team to improve costing methods and consistency. • Supervise financial oversight of foreign subsidiaries, including transactional accuracy, reporting completeness, account reconciliation, inventory review, and compliance with applicable local and U.S. requirements. • Lead monthly and quarterly reporting for global entities, including subsidiary reporting packages, contribution margin analysis, and consolidated cost of goods sold and gross margin reporting. • Manage a timely month-end close process with a target of five business days while maintaining reporting quality and accuracy. • Support finance-related technology needs by helping maintain the general ledger structure, chart of accounts, and key accounting system enhancements or updates. • Oversee banking and insurance activities, including cash management, payment approvals, banking controls, hedging support, investment coordination, and insurance coverage administration. • Drive process improvements, reporting standardization, internal controls, and efficiency initiatives that enhance accuracy, reduce manual effort, and protect company assets. • Provide leadership for hiring, coaching, performance management, and work allocation across the accounting team, while assisting with onboarding and development of new staff.
2026-09-03T21:38:39Z

Tax Accountant

Appleton, WI
onsite
Permanent / Full Time
150000.00 - 200000.00 USD / Yearly
We are looking for an experienced Tax Manager to join a public accounting team in Appleton, Wisconsin. This position focuses on delivering accurate individual tax services while contributing to long-term planning strategies for clients. The role also offers the opportunity to review completed filings, provide technical guidance, and support bookkeeping-related tax work using QuickBooks. Responsibilities:• Prepare accurate individual income tax returns in compliance with current tax regulations and filing requirements.• Examine completed tax filings, verify supporting details, and approve returns with a strong focus on quality and accuracy.• Partner with colleagues to develop multi-year tax planning approaches that align with client financial goals.• Analyze tax documents and financial records to identify reporting issues, planning opportunities, and areas requiring follow-up.• Use QuickBooks to support tax-related bookkeeping activities and maintain organized financial information for return preparation.• Communicate with internal team members and clients to gather documentation, clarify tax positions, and resolve outstanding questions.
2026-09-03T14:43:36Z

Bookkeeper

Appleton, WI
onsite
Temporary / Contract
26.00 - 34.00 USD / Hourly
Are you an accounting detail oriented who enjoys variety, autonomy, and seeing the full picture behind the numbers? We are looking for a Bookkeeper to support a diverse client base throughout Wisconsin in a long-term contract opportunity. This is more than a traditional bookkeeping role. You’ll have the opportunity to work directly with clients, manage day-to-day accounting activities, and play an important role in keeping their financial operations running smoothly. From financial statements and reconciliations to payroll, tax preparation, and month-end close, you’ll gain exposure to multiple areas of accounting while building strong relationships with the clients you support. What You’ll Be Doing Manage day-to-day bookkeeping and accounting activities for multiple client accounts while developing strong, responsive client relationships. Prepare and review financial statements, including balance sheets, profit and loss statements, and cash flow reports. Reconcile bank accounts, general ledger accounts, and other financial records to ensure accuracy. Manage full-cycle payroll and support compliance with payroll tax, wage, and reporting requirements. Prepare and submit tax documents, government filings, and other required financial reports. Support month-end and year-end close activities and ensure accounting records remain accurate and current. Maintain the general ledger and accurately record financial transactions. Organize and prepare financial information for management, clients, and other stakeholders. Prepare business and individual tax returns using accounting and tax preparation software. Serve as a trusted accounting resource to clients by answering questions, identifying discrepancies, and helping keep their financial processes on track. Why This Role? If you enjoy having ownership of your work, interacting with clients, and using a broad range of accounting skills rather than focusing on one small piece of the process, this could be a great opportunity. You’ll work across bookkeeping, payroll, financial reporting, reconciliations, and tax preparation—giving you both variety and the opportunity to make a meaningful impact for the clients you support.
2026-08-31T19:18:45Z

Talent Acquisition Specialist

Appleton, WI
onsite
Temporary to Hire
36.00 - 45.00 USD / Hourly
We are looking for a Talent Acquisition Specialist to join a construction and contractor organization in Appleton, Wisconsin on a contract basis with the potential for a long-term opportunity. This role focuses on identifying, engaging, and recruiting talent for field and office roles while supporting broader workforce initiatives. The ideal candidate brings strong recruiting judgment, sourcing creativity, and the ability to build relationships with candidates, hiring leaders, and community partners. Responsibilities: • Manage the full recruitment cycle for assigned openings, from sourcing and initial outreach through interviews, selection, and offer coordination. • Review applicant backgrounds, assess fit for open roles, and present strong candidates to hiring managers with informed recommendations. • Conduct interviews for both immediate vacancies and pipeline opportunities across field and office functions. • Build talent pipelines using online sourcing tools, industry networks, referrals, external partners, and other recruiting channels. • Support candidate processing and onboarding activities, including employment documentation and new employee paperwork as needed. • Represent the organization at recruitment events, school presentations, and community outreach activities to strengthen employer visibility and attract future talent. • Maintain ongoing partnerships with high schools, technical schools, and industry associations to expand recruiting reach. • Participate in staffing meetings and collaborate with internal teams on talent and workforce management initiatives. • Stay informed on employment laws, recruiting best practices, and market trends to support compliant and effective hiring decisions.
2026-09-22T13:28:45Z

Senior Security Leader

Appleton, WI
onsite
Temporary to Hire
50.00 - 62.00 USD / Hourly
We are looking for someone to lead the cybersecurity strategy for connected industrial products within a construction and contractor environment in Wisconsin. This contract opportunity is suited for an individual who can shape secure product design, guide risk-based decisions, and serve as a trusted advisor on IIoT and OT security matters. The role blends hands-on technical leadership with governance responsibilities to strengthen resilience across product architecture, vulnerability management, and compliance-focused security practices. Responsibilities:• Develop and maintain the security architecture for connected IIoT offerings, establishing controls for device trust, certificate-based identity, secure startup processes, cryptographic key protection, and hardware-backed security foundations.• Direct structured threat assessments for new products and major enhancements, identifying potential attack paths and converting findings into practical engineering and design requirements.• Act as the lead advisor for product and operational technology security, offering expert guidance to engineering and business stakeholders on secure development and risk reduction.• Partner with cross-functional teams to embed cybersecurity requirements into product lifecycles, ensuring security considerations are addressed from concept through release.• Oversee vulnerability assessment activities by reviewing security weaknesses, prioritizing remediation efforts, and driving resolution plans with technical teams.• Support governance and compliance initiatives by aligning product security practices with applicable standards, internal controls, and risk management expectations.• Collaborate with teams responsible for monitoring and incident readiness to improve visibility into security events, strengthen response planning, and inform defensive improvements.• Use tools such as JIRA to track security initiatives, document findings, and manage follow-up actions related to product and infrastructure security.• Contribute to performance discussions, stakeholder communication, and service-oriented engagement to ensure security objectives are delivered effectively across the organization.
2026-09-23T15:04:47Z

Digital Adoption Strategist

Appleton, WI
remote
Temporary / Contract
42.00 - 45.00 USD / Hourly
We are looking for a Digital Adoption Strategist to help shape how new digital products and services are introduced and embraced across the organization in Appleton, Wisconsin. This Long-term Contract position sits within the financial services industry and focuses on connecting product strategy, operational readiness, and stakeholder engagement to support successful launches. The person in this role will partner across teams to turn complex digital initiatives into clear adoption plans, effective communications, and measurable business outcomes. Responsibilities: • Guide cross-functional teams in building and carrying out market-readiness strategies for digital product and service releases. • Partner with product and business groups to convert product roadmaps, priorities, and timelines into actionable plans for operational teams. • Develop communication approaches that keep leaders, employees, and other audiences informed about upcoming digital enhancements and changes. • Work alongside marketing and communications partners to tailor launch plans and messaging for internal and external stakeholders when needed. • Interpret business goals and organizational priorities to create adoption strategies that improve engagement with digital tools and experiences. • Build strong knowledge of product capabilities and explain technical concepts in a practical way for non-technical partners. • Anticipate stakeholder impact, identify risks early, and use coordinated outreach and change tactics to keep launches on track. • Create detailed launch plans, milestone schedules, and task tracking tools while driving accountability across partner teams. • Evaluate the effectiveness of adoption efforts and refine methods, materials, and processes to improve future rollouts. • Encourage a collaborative, high-trust team environment that supports shared ownership, leadership, and strong delivery results.
2026-09-03T20:03:52Z

Director of Operations

Green Bay, WI
onsite
Permanent / Full Time
150000.00 - 180000.00 USD / Yearly
We are looking for an experienced Director of Operations to provide senior leadership for operational performance and business execution at a manufacturing site in Green Bay. This role will guide cross-functional teams, strengthen process discipline, and ensure daily operations meet safety, quality, and productivity expectations. The position also contributes to broader business planning by aligning operational priorities with financial goals, workforce development, and long-term growth. Responsibilities:• Direct site-wide manufacturing and operational activities to achieve production targets, maintain quality standards, and support reliable customer delivery.• Lead functions such as production oversight, process engineering coordination, maintenance planning, production scheduling, and continuous improvement initiatives.• Establish and reinforce a strong safety culture by promoting compliance with OSHA expectations, environmental standards, and safe handling practices for hazardous materials.• Evaluate operating performance through key metrics, identify improvement opportunities, and implement changes that increase efficiency, reduce cost, and improve consistency.• Partner with business leaders across departments to support strategic planning, operational decision-making, and execution of site objectives.• Develop team capability by coaching leaders, strengthening accountability, and building a high-performing workforce across core operational areas.• Ensure manufacturing processes remain compliant, dependable, and scalable while supporting business expansion and customer satisfaction.• Drive operational excellence efforts focused on process optimization, equipment reliability, and disciplined execution across the facility
2026-09-15T02:24:07Z

Compensation Manager

Appleton, WI
onsite
Permanent / Full Time
110000.00 - 125000.00 USD / Yearly
We are looking for a skilled Compensation Manager to oversee and enhance our client's compensation programs in Appleton, Wisconsin. This role requires a strategic thinker who can conduct in-depth market analyses, produce insightful metrics, and collaborate effectively with other HR functions to ensure competitive and equitable pay practices. Responsibilities:• Manage and optimize the company's compensation programs to align with organizational goals and market standards.• Conduct comprehensive market analysis to benchmark compensation structures and identify competitive trends.• Develop and present key metrics and reports to provide actionable insights to leadership.• Collaborate with HR teams to integrate compensation strategies with broader talent management initiatives.• Ensure compliance with workers' compensation laws and other relevant regulations.• Oversee compensation surveys to gather and analyze external data for decision-making.• Advise leadership on compensation strategies to attract and retain top talent.• Provide guidance to managers and employees regarding compensation policies and practices.• Monitor industry trends and recommend adjustments to maintain competitive pay scales.• Partner with cross-functional teams to address compensation-related challenges and opportunities.
2026-09-15T02:24:07Z

Customer Service Representative

Oshkosh, WI
onsite
Temporary to Hire
20.00 - 20.00 USD / Hourly
Are you someone who enjoys helping customers, solving problems, and being the go-to person when questions arise? We're seeking a Customer Service Representative to join a growing team in Wisconsin. In this contract-to-permanent opportunity, you'll play a key role in delivering an exceptional customer experience by managing orders, coordinating communication, and partnering with internal teams to ensure every customer interaction is handled with accuracy and care. The ideal candidate is organized, customer-focused, and thrives in a fast-paced environment where building strong relationships and creating positive outcomes are top priorities. What You'll Do<ul><li>Build and maintain strong relationships with new and existing customers by delivering responsive, friendly, and customer-focused support.</li><li>Guide new customers through the account setup process, ensuring all documentation is accurate and completed on time.</li><li>Coordinate and track daily shipments for assigned accounts, helping ensure products arrive as expected.</li><li>Keep customers informed with timely updates on order status, shipment details, and delivery expectations.</li><li>Communicate production schedules and anticipated timelines to help customers plan effectively.</li><li>Investigate customer questions and concerns, collaborate with internal teams, and drive issues through to resolution.</li><li>Process customer credit card payments through the company's online payment platform.</li><li>Respond to inquiries regarding invoices, shipping documentation, certificates, safety forms, and other order-related requests.</li><li>Work closely with Production, Shipping, Accounting, Sales, and Marketing teams to provide a seamless customer experience.</li></ul>What We're Looking For<ul><li>A customer-first mindset and passion for delivering exceptional service.</li><li>Strong communication and relationship-building skills.</li><li>Excellent organizational skills with the ability to manage multiple priorities.</li><li>Problem-solving abilities and a proactive approach to resolving customer concerns.</li><li>Comfort working cross-functionally in a collaborative team environment.</li><li>Experience in customer service, order management, logistics coordination, or a related role is preferred.</li></ul>If you're looking for an opportunity where you can make a direct impact on customer satisfaction while growing your career with a respected organization, we'd love to hear from you.
2026-09-22T13:54:09Z

Director of Purchasing

Kohler, WI
onsite
Permanent / Full Time
156000.00 - 245000.00 USD / Yearly
We are looking for an experienced Purchasing Manager to lead strategic procurement efforts in Kohler, Wisconsin. This role will guide sourcing decisions, strengthen supplier partnerships, and drive cost, risk, and performance improvements across purchasing operations. The position also works closely with cross-functional leaders to support business goals, advance new product initiatives, and ensure reliable material availability for a complex manufacturing environment. Responsibilities: • Direct purchasing strategy across North American operations, aligning sourcing decisions with cost, quality, and supply continuity objectives. • Lead supplier negotiations and category planning to improve commercial terms, reduce exposure to tariffs and market risks, and strengthen overall supply resilience. • Oversee execution of cost-reduction initiatives, monitor procurement performance metrics, and provide clear updates to senior leadership on progress and priorities. • Partner with internal teams across operations, engineering, finance, and business leadership to support procurement goals and resolve complex supply or resource challenges. • Guide purchasing support for aftermarket business needs, ensuring timely material availability and coordinated engagement with relevant stakeholders. • Drive procurement involvement in new product development programs, helping teams meet milestones and identify opportunities for scale, standardization, and value creation. • Ensure purchasing practices follow global policies, governance standards, and established sourcing procedures across the organization. • Lead, coach, and develop a high-performing procurement team while promoting accountability, collaboration, and continuous improvement. • Prepare recurring reports, maintain visibility into key initiatives, and define actionable next steps to keep business commitments on track.
2026-09-11T16:18:38Z

Sr. Accountant

Appleton, WI
onsite
Temporary / Contract
33.25 - 38.50 USD / Hourly
We are looking for a Senior Accountant to join a Financial Services organization for a Long-term Contract opportunity. This role is ideal for an accounting specialist who thrives in a fast-moving environment and brings strong analytical judgment to month-end and financial reporting activities. The position offers the chance to contribute to core accounting operations, support leadership with meaningful financial insights, and collaborate across teams to strengthen reporting accuracy and compliance. Responsibilities:• Lead critical month-end close activities, including preparing journal entries, completing reconciliations, and producing supporting schedules related to key accounting areas such as compensation.• Develop monthly financial analyses for management by examining profit and loss results and balance sheet activity, highlighting notable fluctuations and underlying drivers.• Partner with cross-functional stakeholders to uphold accounting policies, maintain effective controls, and respond to business-related financial questions and requests.• Evaluate financial performance through trend reviews, metric analysis, and comparative benchmarking to support informed decision-making.• Support quarterly review processes and assist internal and external auditors by organizing documentation, responding to inquiries, and contributing to testing activities.• Complete balance sheet reconciliations on a recurring basis and investigate discrepancies to help ensure the accuracy of financial records.• Identify opportunities to streamline accounting and reporting workflows through process improvements and increased automation.• Contribute to broader departmental priorities and take ownership of special assignments and ad hoc accounting projects as business needs arise.
2026-09-24T21:23:43Z