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4 results for Sales in Grand Rapids, MI

Sales Administrator & Title Clerk

Battle Creek, MI
onsite
Temporary / Contract
17.41 - 20.16 USD / Hourly
We are looking for a detail-oriented Admin Assistant to support daily sales administration and vehicle title operations for a Contract position based in Battle Creek, Michigan. This role is ideal for someone who can balance customer-facing communication with precise documentation, helping ensure truck and trailer transactions move forward smoothly and in compliance with state requirements. The position will play a key part in organizing records, coordinating paperwork, and assisting internal teams with billing and administrative support. Responsibilities:• Manage and maintain both electronic and paper filing systems so sales, title, and billing documents are complete, accurate, and easy to access.• Prepare sales packets for truck and trailer transactions by assembling required forms and verifying that information is entered correctly for each deal.• Guide customers through documentation steps by collecting necessary paperwork, addressing questions, and clarifying next actions in the purchase process.• Submit and monitor title, registration, tax, plate, and lien paperwork through Michigan dealer systems and other applicable state platforms.• Record vehicle transactions in required dealership logs, including police book documentation, to support compliance reviews and audits.• Assist with reporting, presentations, and general administrative materials needed by the sales and operations teams.• Support basic financial administration by tracking expenses, processing invoices, and maintaining organized billing records.• Contribute to service billing activities by reviewing supporting documents, updating files, and helping keep invoicing information current.• Maintain accurate records for sales activity, vehicle documentation, and related correspondence while protecting confidential information.• Provide additional administrative assistance and project support as business needs evolve.
2026-06-11T21:03:49Z

Customer Service Representative 2

Lowell, MI
remote
Temporary / Contract
14.00 - 16.00 USD / Hourly
We are looking for a detail-oriented Customer Service Representative 2 to support order management activities for a manufacturing-focused team. This is a Contract position that requires strong customer support skills, accuracy in order entry, and the ability to coordinate effectively with internal partners. The ideal candidate brings prior experience working with ERP platforms in a production or manufacturing environment and can manage customer requests, order changes, and issue resolution effectively. Responsibilities: • Enter customer orders into ERP systems with a high degree of accuracy and confirm that all order information is complete before processing. • Review incoming orders for discrepancies, resolve exceptions related to pricing or order details, and follow through to completion. • Respond to customer questions and concerns regarding order status, returns, exchanges, cancellations, and revisions in a timely manner. • Track orders throughout the fulfillment cycle and maintain up-to-date documentation for purchase orders, confirmations, and related records. • Coordinate with sales, logistics, finance, and other internal teams to support efficient order flow and consistent customer communication. • Monitor credits, cancellations, and order adjustments while ensuring updates are properly recorded in the system. • Provide attentive inbound customer support and help maintain a high standard of service across all interactions. • Learn and use assigned ERP tools, including initial training in Syteline followed by Oracle, to support daily order management tasks.
2026-05-26T20:38:46Z

Director of Client Services

Grand Rapids, MI
onsite
Permanent / Full Time
90000.00 - 120000.00 USD / Yearly
The Director of Client Services leads and scales the firm’s client service and operations function, transitioning it from an execution-heavy model to a system-driven, automation-enabled department. This role owns the end-to-end client operations experience, develops the operations team, and partners with leadership to deliver a technology-leveraged, team-based firm model.This is a leadership role accountable for results through people, process, and systems—not personal execution. While some tactical work will occur initially, the long-term focus is on strategy, team development, and operational scalability. Core ResponsibilitiesLeadership & Team Development<ul><li>Lead, coach, and grow the Client Operations team</li><li>Drive a client-first, service-focused team culture</li><li>Oversee hiring, onboarding, and performance management</li></ul>Process & Systems<ul><li>Own all operations processes, SOPs, and workflow optimization</li><li>Drive continuous improvement and operational scalability</li><li>Maintain a structured process and workflow library</li></ul>Compliance<ul><li>Lead operational compliance and serve as primary liaison with LPL</li><li>Ensure audit readiness and adherence to regulatory standards</li><li>Monitor, escalate, and mitigate compliance risks</li></ul>Strategic Partnerships<ul><li>Manage key vendor and partner relationships</li><li>Support succession planning and external partnerships</li><li>Represent operations in external and industry engagements</li></ul>Client Operations Oversight<ul><li>Ensure timely task execution, workflow accuracy, and service standards</li><li>Maintain high-quality, low-error client operations</li><li>Oversee transaction workflows, cash management, and activity tracking</li></ul>Client Experience<ul><li>Own and elevate the end-to-end client operations journey</li><li>Drive a “white-glove” service standard</li></ul>Technology & Automation<ul><li>Lead adoption of operations technology and AI tools</li><li>Identify and implement automation opportunities</li><li>Oversee training and change management initiatives</li></ul>Success Metrics (KPIs)Operational Performance<ul><li>≥90% adherence to operational standards</li><li>95%+ implementation of client action items within 90 days</li><li>Zero material compliance issues</li></ul>Team & Leadership<ul><li>100% voluntary retention of operations staff</li><li>Full SOP documentation across all processes within year one</li></ul>
2026-05-15T13:28:46Z

Supply Chain Manager

Grand Rapids, MI
onsite
Permanent / Full Time
120000.00 - 135000.00 USD / Yearly
We are looking for a Supply Chain Manager to lead sourcing, supplier strategy, and logistics performance for our food and food processing operations in Grand Rapids, Michigan. This role will guide key decisions that improve cost efficiency, strengthen supply continuity, and support new product initiatives through strong cross-functional collaboration. The ideal candidate brings deep experience in procurement and supply chain leadership, along with the ability to balance strategic planning with day-to-day execution in a fast-paced environment. Responsibilities: • Build and implement sourcing strategies that improve supplier coverage, reduce unnecessary complexity, and align the supply base with business needs. • Direct commercial negotiations with key vendors, securing favorable terms while advancing cost improvement opportunities. • Anticipate supply challenges and create practical contingency plans, including alternate sourcing options to protect material availability. • Provide leadership to planning and procurement teams on stocking targets, replenishment approaches, and inventory optimization. • Define transportation and distribution strategies, then track service levels and adherence to operational expectations. • Evaluate pricing movement, industry conditions, and new technologies to shape informed supplier and sourcing decisions. • Lead supplier selection activities for new products, including quotation management, capability assessment, and onboarding coordination. • Partner with engineering, quality, and operations teams to confirm suppliers can meet technical standards, regulatory obligations, and production requirements. • Resolve supplier-related issues involving quality, technical performance, or delivery disruptions, while driving measurable improvement in vendor results. • Maintain accurate sourcing and supplier records in company systems and prepare reports on cost, lead times, and overall sourcing performance.
2026-05-15T13:28:46Z