We are looking for a dedicated Contact Center Operations Manager to oversee and optimize the operations of our call center within a non-profit organization in Kalamazoo, Michigan. This role involves driving efficiency, managing budgets, and ensuring exceptional service delivery to support the organization’s mission. The ideal candidate will have strong leadership skills and experience in operations management, particularly in a call center environment.<br><br>Responsibilities:<br>• Lead daily operations of the call center to ensure efficient workflows and high-quality service delivery.<br>• Develop and manage budgets, ensuring resources are allocated effectively to meet organizational goals.<br>• Monitor and analyze performance metrics to identify areas for improvement and implement corrective actions.<br>• Collaborate with cross-functional teams to drive project initiatives and achieve operational objectives.<br>• Establish and enforce policies and procedures to maintain compliance and operational consistency.<br>• Train, mentor, and support call center staff to encourage growth and enhance team performance.<br>• Implement change management strategies to improve processes and adapt to evolving organizational needs.<br>• Ensure the call center aligns with the mission and values of the non-profit organization.<br>• Handle escalations and resolve complex issues to maintain customer satisfaction.<br>• Conduct regular reviews of systems and processes to identify opportunities for innovation and optimization.
<p>The Director of Financial Reporting is a senior leadership position responsible for ensuring the accuracy, integrity, and strategic value of consolidated and divisional financial results. This leader manages all aspects of financial reporting, oversees global tax strategy, intercompany pricing, audit coordination, and ensures compliance with U.S. GAAP.</p><p>Additionally, this role is an integral part of the organization’s digital transformation journey—advancing automation, elevating data quality, driving Oracle Fusion adoption, and strengthening analytics across Finance and Operations.</p><p>This position leads General Accounting and Tax teams, promotes continuous improvement, and partners closely with executive leadership to deliver insights that support profitability, operational rigor, and long-term tax efficiency.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><em>Financial Reporting & Accounting Leadership</em></p><ul><li>Oversee month-end, quarter-end, and year-end close processes focusing on speed, accuracy, and automation.</li><li>Manage the preparation of consolidated financial statements and divisional reporting packages, ensuring compliance with U.S. GAAP and company policies.</li><li>Maintain the global chart of accounts, financial reporting structure, and data governance standards.</li></ul><p><em>Tax Strategy & Compliance</em></p><ul><li>Develop and lead global tax strategy, including planning, provisioning, compliance, and optimizing transfer pricing and intercompany agreements.</li><li>Manage tax audits and examinations, mitigate tax risks, and ensure compliance with regulatory standards in the U.S. and internationally.</li></ul><p><em>Forecasting, Budgeting & Analytics</em></p><ul><li>Direct budgeting, forecasting, and analytics, providing actionable insights on financial trends, tax impacts, and key operational metrics.</li></ul><p><em>Digital Transformation & Systems Leadership</em></p><ul><li>Lead ERP enhancements (Oracle Fusion) and the adoption of automation technologies (e.g., RPA, AI) to improve reporting, dashboards, and workflow efficiencies.</li></ul><p><em>Internal Controls & Risk Management</em></p><ul><li>Maintain strong internal controls, including documentation, testing, remediation, and proactive risk mitigation.</li></ul><p><em>Cross-Functional Leadership & Team Development</em></p><ul><li>Represent Finance in enterprise-wide initiatives, working closely with Operations, Commercial, Supply Chain, and IT to drive profitability, tax efficiency, and process consistency.</li><li>Lead and develop an accounting team, focusing on professional growth, succession planning, and continuous improvement.</li></ul>
We are looking for an experienced Corporate Controller to oversee financial operations and ensure compliance with accounting standards. This role requires a proactive approach to managing financial reporting, budgeting, and forecasting, while collaborating cross-functionally to support strategic business decisions. Based in Hudsonville, Michigan, this position offers the opportunity to play a key role in shaping the financial success of the organization.<br><br>Responsibilities:<br>• Oversee the accuracy and integrity of financial statements and ensure compliance with generally accepted accounting principles.<br>• Analyze financial trends and provide recommendations to address potential impacts on the company and its stakeholders.<br>• Develop and implement standardized policies, processes, and procedures to optimize financial operations.<br>• Act as a key contributor to the management team, providing timely financial insights to support decision-making.<br>• Manage the company’s income statement and balance sheet, ensuring effective oversight of financial results.<br>• Lead treasury operations, including cash flow management, bank account oversight, and forecasting future funding needs.<br>• Supervise tax and regulatory compliance, ensuring adherence to all applicable governmental requirements.<br>• Establish and maintain internal controls to safeguard company assets and enhance operational efficiency.<br>• Direct the annual budgeting and forecasting processes, ensuring alignment with organizational goals.<br>• Provide leadership and performance management for the finance team, fostering a culture of collaboration and excellence.
We are looking for a dedicated Financial Analyst to join our team in Battle Creek, Michigan. This role is pivotal in ensuring the accuracy and efficiency of financial operations within the facility, including payroll management and purchasing analysis. The ideal candidate will collaborate closely with plant staff, human resources, and other departments to maintain financial integrity and support continuous improvement initiatives.<br><br>Responsibilities:<br>• Conduct daily analysis of purchasing activities and payroll processes to ensure accuracy and compliance.<br>• Serve as the primary liaison between the finance team, human resources, and plant staff for payroll-related matters.<br>• Reconcile payroll systems, weekly and bi-monthly payroll payments, and the plant checkbook.<br>• Assist with internal controls documentation and maintain compliance with Sarbanes-Oxley requirements.<br>• Support both internal and external audits by preparing necessary documentation and addressing inquiries.<br>• Prepare manual journal entries and ensure accurate cost allocation during month-end closings.<br>• Collaborate with plant buyers and staff to verify purchase requisitions and resolve discrepancies.<br>• Manage intercompany invoice reconciliations and monitor receivables/payables activities.<br>• Maintain fixed asset records and oversee capital project tracking from inception to registration.<br>• Conduct physical inventory counts for selected fixed assets and support inventory control measures.
<p>We are looking for an experienced and strategic VP/Director of Finance to oversee the financial operations of our organization in Muskegon, Michigan. This key leadership role involves managing the fiscal health of the organization, ensuring compliance with established regulations, and providing insightful financial guidance to stakeholders. The ideal candidate will possess strong leadership skills, a deep knowledge of governmental accounting standards, and the ability to drive financial strategies that align with organizational goals.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute comprehensive financial strategies, policies, and procedures to support organizational objectives.</p><p>• Provide expert financial analysis and guidance to senior leadership and department heads, ensuring informed decision-making.</p><p>• Oversee cash flow management, investment strategies, and debt handling to maintain fiscal stability.</p><p>• Ensure compliance with federal award requirements, including cost principles and audit standards, under Uniform Guidance regulations.</p><p>• Monitor and ensure adherence to governmental accounting standards and prepare accurate financial reports, including the Comprehensive Annual Financial Report.</p><p>• Lead the annual budgeting process, collaborating with various departments to create and manage program budgets.</p><p>• Supervise daily accounting operations such as payroll, accounts payable, accounts receivable, and general ledger functions.</p><p>• Coordinate and manage annual financial audits and required Single Audits, addressing findings efficiently.</p><p>• Mentor and develop finance department staff, fostering a culture of integrity and continuous improvement.</p><p>• Evaluate and implement upgrades to financial systems and software to optimize operational efficiency.</p>
We are looking for a skilled Payroll Administrator to oversee payroll and attendance operations in our organization. This role involves managing payroll for a multi-state workforce, ensuring accuracy, compliance, and efficiency in all payroll functions. The ideal candidate will bring expertise in full-cycle payroll and proficiency with ADP Workforce Now.<br><br>Responsibilities:<br>• Process payroll for a workforce of over 1,100 employees across 32 states, ensuring compliance with relevant regulations.<br>• Maintain accurate employee attendance records and integrate them with payroll data.<br>• Collaborate with HR and finance teams to resolve discrepancies and ensure timely payroll submissions.<br>• Utilize ADP Workforce Now to manage payroll operations efficiently.<br>• Conduct audits to verify payroll accuracy and identify areas for improvement.<br>• Handle multi-state payroll tax filings and ensure compliance with local, state, and federal regulations.<br>• Respond to employee inquiries regarding payroll and attendance issues in a timely and attentive manner.<br>• Develop and implement procedures to streamline payroll processes and improve accuracy.<br>• Generate detailed payroll reports for management and assist with financial planning.<br>• Stay current with changes in payroll laws and regulations to maintain compliance.
We are looking for a Network Administrator to join our team in Grand Rapids, Michigan. This role involves overseeing and maintaining the network infrastructure, ensuring seamless connectivity, and providing technical expertise across a hybrid environment. The ideal candidate will have a strong background in networking technologies and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Monitor and maintain network performance to ensure optimal functionality and reliability.<br>• Configure and manage Cisco routers, switches, and wireless devices to support organizational needs.<br>• Implement and manage firewall technologies to safeguard network security.<br>• Administer Active Directory, including user management and permissions.<br>• Oversee LAN operations and troubleshoot connectivity issues as they arise.<br>• Manage cloud-based systems and technologies to enhance scalability and efficiency.<br>• Conduct regular network assessments and address any vulnerabilities or inefficiencies.<br>• Collaborate with other departments to support their technology requirements.<br>• Provide technical support and guidance to employees regarding network-related issues.<br>• Develop and enforce network policies and procedures to ensure compliance with industry standards.
We are looking for a dedicated Help Desk Analyst to join our team in Kalamazoo, Michigan. This long-term contract position offers an exciting opportunity to provide technical support and assistance to ensure smooth operations within the paper and packaging industry. The role requires onsite work and involves troubleshooting, setup, and maintenance of IT systems and equipment.<br><br>Responsibilities:<br>• Diagnose and resolve basic IT issues, ensuring minimal disruption to daily operations.<br>• Perform imaging and configuration tasks for PCs and laptops to prepare them for use.<br>• Set up and maintain workstations, ensuring optimal functionality.<br>• Install, configure, and maintain printers and other hardware, ensuring seamless connectivity.<br>• Conduct basic troubleshooting for IT systems to identify and resolve technical issues.<br>• Provide support for Android and Apple devices, ensuring proper configuration and usability.<br>• Manage user access and permissions through Active Directory.<br>• Collaborate on deployment and configuration management tasks to enhance system performance.<br>• Support Cisco and Citrix technologies, ensuring efficient network and software operations.<br>• Offer guidance and assistance with Mac computers and Microsoft systems.
We are looking for a detail-oriented Accounts Payable Clerk to join our team in Grand Rapids, Michigan. In this role, you will play a key part in maintaining accurate financial records and ensuring the smooth processing of invoices and payments. This long-term contract position offers an opportunity to contribute to a fast-paced environment within the telecom industry, collaborating closely with the accounting and finance team.<br><br>Responsibilities:<br>• Process vendor invoices with accuracy and efficiency to ensure timely payments.<br>• Maintain and update financial records, ensuring all data is organized and accessible.<br>• Prepare and issue payments to vendors, adhering to company policies and deadlines.<br>• Perform credit card reconciliations, ensuring all transactions are accurately recorded.<br>• Assist in financial audits by providing necessary documentation and support.<br>• Collaborate with the finance team to support budgeting and cash flow management activities.<br>• Respond to vendor inquiries regarding payment status and resolve any discrepancies.<br>• Ensure compliance with accounting standards and company policies in all payable operations.<br>• Code invoices correctly and enter them into the accounting system.<br>• Conduct check runs and ensure proper documentation is maintained.
We are looking for an experienced Purchasing Supervisor to lead and manage procurement operations in Caledonia, Michigan. This role is vital in ensuring timely and cost-effective sourcing of materials, components, and services while maintaining high-quality standards. The successful candidate will oversee a team of buyers, optimize supplier relationships, and contribute to inventory management and process improvements.<br><br>Responsibilities:<br>• Supervise and guide a team of buyers, ensuring effective workload management and encouraging skill development and growth.<br>• Source and procure materials, components, and services aligned with production schedules and organizational needs.<br>• Establish and maintain strong relationships with suppliers to guarantee reliability, quality, and timely delivery.<br>• Negotiate contracts, pricing, and terms with vendors to achieve cost savings and favorable conditions.<br>• Monitor supplier performance and implement corrective actions as necessary to maintain standards.<br>• Coordinate with production and warehouse teams to ensure appropriate inventory levels are maintained.<br>• Analyze procurement data to identify trends, risks, and areas for improvement.<br>• Maintain accurate and organized procurement records, including purchase orders and supplier documentation.<br>• Collaborate with cross-functional teams, including Operations, Engineering, and Finance, to address supply chain challenges.<br>• Support continuous improvement initiatives focused on cost reduction, quality enhancement, and process efficiency.
<p>I’m partnering with a growing, mid-size business that is intentionally <strong>elevating its accounting & finance function</strong> and is ready to bring in a Controller who thrives in transformation.</p><p>This is not a “keep the lights on” role. The Controller will play a critical role in modernizing the accounting operation—<strong>driving automation, improving processes, strengthening controls, and helping scale the function</strong> to support continued growth. You’ll work closely with executive leadership and have real influence over how the finance organization is built for the future.</p><p><br></p><p><strong>What makes this Controller role compelling:</strong></p><ul><li>Opportunity to lead <strong>automation and accounting process improvement</strong> initiatives</li><li>Hands-on role with visibility and impact across the business</li><li>Environment that values continuous improvement, better data, and smarter systems</li><li>A platform for a Controller who enjoys building structure, not inheriting it</li></ul><p><strong>Ideal background:</strong></p><ul><li>Sr Accountant or Accounting Manager ready for the next step</li><li>Strong technical accounting foundation with a process-improvement mindset</li><li>Experience implementing or enhancing ERP systems, automation tools, or workflows</li><li>Comfortable operating in a growing, evolving organization</li></ul><p>If you’re a finance leader who gets excited about <strong>creating efficiencies, improving accuracy, and building scalable systems</strong>, this is a rare chance to step into a role where your work will truly shape the organization.</p><p><br></p><p>For immediate consideration call Jimmy Tunney at 517-657-8054</p>
We are looking for an experienced Senior Accountant to oversee and enhance financial operations within our organization in Grand Rapids, Michigan. This role involves maintaining accurate financial documentation, managing fixed asset activities, and ensuring compliance with property tax regulations. The ideal candidate will play a pivotal role in improving processes, analyzing financial data, and supporting cross-functional collaboration.<br><br>Responsibilities:<br>• Streamline financial processes to improve efficiency and foster collaboration among teams.<br>• Ensure the accuracy, security, and completeness of all financial documentation.<br>• Manage fixed asset activities, including acquisitions, adjustments, depreciation, transfers, and retirements.<br>• Conduct research and prepare journal entries related to fixed assets.<br>• Lead comprehensive audits of fixed asset inventories.<br>• Prepare annual budgets and manage return-on-investment documentation for projects.<br>• Handle property tax compliance, including preparing returns, requesting payments, and maintaining records.<br>• Participate actively in monthly, quarterly, and annual financial closing processes.<br>• Analyze key financial metrics, including inventory, costs, expenses, and labor data.<br>• Reconcile general ledger accounts and verify journal transactions to ensure accuracy.
We are looking for a dedicated Receptionist to join our team on a contract basis in Grand Rapids NT, Michigan. In this role, you will be responsible for maintaining smooth front desk operations and providing excellent customer service. This is a great opportunity to contribute to a dynamic environment within the construction industry.<br><br>Responsibilities:<br>• Manage and operate a multi-line phone system, ensuring all inbound calls are answered promptly and directed appropriately.<br>• Serve as the first point of contact for visitors, providing a welcoming and attentive experience.<br>• Maintain the reception area, ensuring it remains organized and presentable at all times.<br>• Assist with administrative tasks such as scheduling appointments, handling correspondence, and updating records.<br>• Communicate effectively with team members and clients to address inquiries and provide information.<br>• Monitor and manage switchboard operations, handling up to 10 phone lines efficiently.<br>• Support part-time reception duties as needed, ensuring consistent coverage during peak hours.<br>• Uphold company standards for high-quality service in all interactions.<br>• Coordinate with internal teams to ensure smooth office operations and resolve any issues promptly.<br>• Provide assistance with any additional tasks assigned by management.
