We are looking for an experienced IT Manager to lead technology operations and initiatives within our organization in Grand Rapids, Michigan. This role requires a hands-on leader who can oversee IT infrastructure, manage vendor relationships, and ensure the security and efficiency of all systems. The ideal candidate will be proactive in identifying technological improvements, fostering team development, and aligning IT strategies with business objectives.<br><br>Responsibilities:<br>• Oversee the daily operations of the IT department, ensuring systems and processes run smoothly.<br>• Collaborate with senior leadership to align IT strategies with organizational goals and priorities.<br>• Identify, evaluate, and implement new technologies to enhance system performance and integration.<br>• Manage vendor relationships and negotiate contracts to maximize value for the organization.<br>• Develop and enforce policies, procedures, and documentation for IT operations and security.<br>• Lead and mentor the IT team, fostering a customer-focused and innovative environment.<br>• Troubleshoot and resolve hardware, software, and system issues, ensuring minimal downtime.<br>• Monitor and respond to service desk tickets to address end-user concerns effectively.<br>• Plan and execute changes to infrastructure configurations while maintaining system integrity.<br>• Design, test, and implement disaster recovery procedures to safeguard mission-critical operations.
<p>We are looking for a dedicated Portfolio Manager to join our client's team on a contract basis in Grand Rapids, Michigan. This role is essential to maintaining efficient office operations and providing support to various projects within our non-profit organization. The successful candidate will be responsible for handling administrative tasks, managing data, and ensuring smooth communication within the team.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming calls, offering attentive assistance and directing inquiries as needed.</p><p>• Perform accurate data entry tasks to maintain organized and up-to-date records.</p><p>• Support the team by managing administrative duties, such as scheduling meetings and organizing documentation.</p><p>• Assist in coordinating project activities to ensure deadlines are met.</p><p>• Utilize Microsoft Office Suite tools to create reports, presentations, and spreadsheets.</p><p>• Analyze data to provide insights and support decision-making processes.</p><p>• Maintain a well-organized office environment, ensuring supplies and resources are readily available.</p><p>• Collaborate with team members to streamline administrative processes and improve efficiency.</p><p>• Handle confidential information with discretion and attention to detail.</p><p>• Provide timely updates to management on project progress and administrative tasks.</p>
We are looking for a dedicated and organized Receptionist to join our team on a contract basis during tax season. This role is based in Grand Rapids, Michigan, and offers an excellent opportunity to contribute to a detail-oriented CPA firm. The position requires strong communication and administrative skills to ensure smooth daily operations.<br><br>Responsibilities:<br>• Greet and assist clients as they arrive, ensuring a welcoming and detail-oriented atmosphere.<br>• Manage a multi-line phone system, answering calls and directing inquiries appropriately.<br>• Enter customer information accurately into the system to maintain updated records.<br>• Distribute completed tax returns to clients in a timely and efficient manner.<br>• Process payments and update client accounts with necessary financial information.<br>• Organize and maintain files to ensure easy access and proper documentation.<br>• Schedule appointments for clients, coordinating with team members as needed.<br>• Respond to email correspondence with attention to detail and accuracy.<br>• Perform general office tasks, such as managing supplies and ensuring a tidy workspace.
