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2 results for Communications Specialist in Grand Rapids, MI

Social Media Specialist

Grand Rapids, MI
remote
Temporary / Contract
30.4 - 35.2 USD / Hourly
We are looking for a creative Social Media Specialist to support digital engagement initiatives for a growing company in Kentwood, Michigan. This Long-term Contract position is ideal for someone who can develop compelling content, strengthen brand visibility across social platforms, and help drive audience growth through thoughtful campaign execution. The role calls for a strong understanding of social channels, content planning, and performance-focused social media strategy. Responsibilities:• Create and publish engaging social media content tailored to multiple digital platforms and target audiences.• Plan and coordinate social media campaigns that support brand awareness, community engagement, and marketing goals.• Manage day-to-day activity across social media channels, ensuring consistent messaging and timely updates.• Develop content calendars and recommend posting strategies that align with campaign priorities and audience behavior.• Monitor social media performance and identify opportunities to improve reach, engagement, and overall effectiveness.• Collaborate with internal stakeholders to translate business objectives into clear and compelling social content.• Stay informed on platform trends, best practices, and emerging opportunities to enhance the organization’s social presence.
2026-05-15T00:00:00Z

Customer Experience Specialist

Muskegon, MI
onsite
Temporary / Contract
18.2115 - 21.087 USD / Hourly
We are looking for a Customer Experience Specialist to support daily customer interactions and order activity for a Long-term Contract opportunity based in Muskegon, Michigan. This role is ideal for someone who enjoys helping customers, managing detail-driven administrative work, and communicating clearly in a fast-paced office environment. You will serve as a key point of contact for product and pricing inquiries while ensuring orders are entered accurately and customers receive timely updates. The position includes on-site training at the start, followed by a hybrid schedule based on business needs. Responsibilities: • Respond to customer inquiries by phone and email, providing clear information on products, pricing, and delivery timing. • Enter customer orders into the company system with a high level of accuracy and attention to detail. • Support customers throughout the order process by resolving questions, clarifying requests, and sharing status updates. • Collaborate with internal teams such as sales, marketing, and customer service to ensure a smooth customer experience. • Use Microsoft Teams and other office tools to communicate efficiently with colleagues and manage day-to-day tasks. • Learn internal order entry and MRP-related processes during initial on-site training and apply that knowledge to daily work. • Help maintain organized records and correspondence so customer requests and transactions are documented properly.
2026-05-13T00:00:00Z