We are looking for a highly motivated Customer Experience Specialist to join our team in Coppell, Texas. This role focuses on delivering exceptional support to customers in the mortgage industry, addressing inquiries related to payments, escrow, refinancing, and early-stage collections. As a Contract to permanent position, it offers the opportunity for long-term career growth within a company that values internal promotion and ongoing development.<br><br>Responsibilities:<br>• Handle inbound and outbound calls in a fast-paced, high-volume call center environment.<br>• Address customer inquiries regarding mortgage payments, escrow accounts, tax questions, and refinancing options.<br>• Manage early-stage collections for accounts up to 60 days past due while maintaining a high standard of conduct.<br>• Utilize multiple systems and AI-driven tools to efficiently resolve customer concerns.<br>• Provide clear and effective communication to ensure customer satisfaction.<br>• Adapt to various customer scenarios and troubleshoot connectivity issues effectively.<br>• Collaborate with team members and supervisors to improve processes and enhance service quality.<br>• Participate in rotational Saturday shifts, ensuring timely support with compensatory time off.<br>• Follow business casual dress code and uphold company standards in all interactions.<br>• Leverage modern technologies to streamline workflows and improve customer experience.
<p>The Customer Service Specialist plays a key role in delivering exceptional support to clients and customers by addressing inquiries, resolving issues, and ensuring a positive experience. This position requires strong communication skills, a service-oriented approach, and proficiency in CRM systems and standard office software. The Customer Service Specialist serves as a primary contact for incoming requests, collaborating with internal teams to meet customer needs efficiently and effectively.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound customer inquiries via phone, email, or chat in a courteous and professional manner</li><li>Resolve customer concerns, troubleshoot problems, and escalate complex issues as needed</li><li>Document interactions within CRM systems, ensuring accurate and complete records</li><li>Provide product, service, or policy information as requested</li><li>Maintain up-to-date knowledge of company offerings, procedures, and policies</li><li>Collaborate with internal departments to meet customer expectations and follow up on outstanding issues</li><li>Process orders, returns, and exchanges accurately and efficiently</li><li>Identify opportunities to improve customer satisfaction and report feedback to management</li><li>Uphold confidentiality and handle sensitive information appropriately</li><li>Support a team environment and contribute to ongoing process improvement initiatives</li></ul>
<p>The Customer Service Representative is responsible for providing prompt, courteous, and knowledgeable support to customers, ensuring a positive experience and the resolution of issues or inquiries. This role serves as a primary contact for product, service, and account questions, and works closely with internal teams to deliver high-quality service. The ideal candidate demonstrates strong communication skills, a service mindset, and proficiency with standard office and customer relationship management (CRM) software.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound customer inquiries by phone, email, or chat with professionalism and empathy</li><li>Listen actively to customer concerns and resolve issues by providing accurate information, solutions, or escalating matters appropriately</li><li>Document customer interactions and outcomes in CRM systems, ensuring records are complete and up-to-date</li><li>Maintain current knowledge of products, services, policies, and procedures</li><li>Process orders, returns, exchanges, and other customer requests efficiently and accurately</li><li>Collaborate with internal teams to resolve customer needs and follow up on outstanding issues</li><li>Identify opportunities to enhance customer satisfaction and gather feedback for continuous improvement</li><li>Uphold confidentiality and security standards when handling sensitive information</li><li>Support a positive team environment and participate in ongoing training and process improvement initiatives</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Plano, Texas. In this Contract to permanent position, you will play a vital role in building strong customer relationships, ensuring seamless service delivery, and addressing client needs effectively. This is an excellent opportunity to contribute to a collaborative and customer-focused environment.<br><br>Responsibilities:<br>• Build and maintain strong relationships with assigned customers by understanding their unique needs and preferences.<br>• Manage order processing, track shipments, and provide prompt updates to clients.<br>• Address customer concerns by offering personalized solutions and escalating complex issues as needed.<br>• Keep detailed and accurate records of customer interactions, transactions, and feedback.<br>• Provide product-related information, including nutritional details and compliance with food service regulations, to assist customers.<br>• Collaborate with sales, logistics, and operations teams to ensure smooth order fulfillment and high levels of customer satisfaction.<br>• Monitor customer accounts proactively to identify potential challenges and provide timely support.
We are looking for a dedicated and personable Customer Service Representative to join our team in Dallas, Texas. This is a contract to permanent position, offering an excellent opportunity for growth in a fast-paced, customer-focused environment. The ideal candidate will thrive in engaging with customers, managing orders, and ensuring exceptional service both in-person and online.<br><br>Responsibilities:<br>• Welcome visitors and walk-in customers with a friendly and attentive attitude.<br>• Conduct on-site tours to showcase services or products to prospective clients.<br>• Accurately process online orders and ensure timely completion.<br>• Assist customers with purchases, inquiries, and general support needs.<br>• Keep detailed and accurate records of customer interactions and order details.<br>• Provide administrative assistance and manage front desk operations.<br>• Maintain a clean and organized reception area, ensuring it is presentable at all times.
Join a supportive, fast‑paced team dedicated to helping homeowners navigate their mortgage questions and stay on track with their accounts. In this advisory‑focused role, you’ll guide customers through solutions, answer questions, and provide clear, compassionate support. <br> What You’ll Do Deliver exceptional, positive customer service on every call Reach out to homeowners to understand their situation and provide guidance on available payment options Assist with inbound questions including escrow, website navigation, payoffs, and general account support Help customers process payments and connect eligible homeowners with refinance opportunities Participate in ongoing onsite training to stay current on mortgage policies and best practices Work toward team performance goals while maintaining high customer satisfaction
<p>We are looking for a highly organized and detail-oriented Pricing Coordinator to join our team on a long-term contract basis in Dallas, TX. This role involves managing daily pricing requests, ensuring compliance with operational policies, and maintaining accurate records of pricing activities. The ideal candidate will have strong communication skills and a collaborative mindset to support continuous improvement initiatives and foster positive relationships with stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Handle daily pricing requests for new and existing customers, adhering to assigned deadlines and service agreements.</p><p>• Verify compliance with operational policies, including restricted commodities and embargoed countries.</p><p>• Document and maintain detailed notes on each pricing activity to facilitate clear communication with operations staff.</p><p>• Track and report monthly progress toward key performance indicators (KPIs) and assigned goals.</p><p>• Build and maintain strong relationships with stakeholders to ensure access to the latest pricing information for seamless customer service.</p><p>• Collaborate with peers and management to identify and implement best practices for improving pricing quality and success rates.</p><p>• Provide door-to-door pricing solutions promptly by leveraging updated accessorial charges.</p><p>• Monitor industry trends and develop strategies to enhance win ratios and pricing effectiveness.</p><p>• Participate in continuous improvement efforts to optimize processes and achieve better outcomes.</p><p>• Perform additional duties as assigned to support team objectives.</p>
We are looking for an experienced Service Center Agent to join our team in Fort Worth, Texas. In this role, you will provide exceptional Tier 1 support for global operations while ensuring a seamless customer experience. As a Contract to permanent position, this opportunity offers the potential for long-term growth within the travel agency industry.<br><br>Responsibilities:<br>• Deliver efficient Tier 1 troubleshooting to resolve customer issues during the first interaction whenever possible.<br>• Escalate complex problems to Tier 2 teams while monitoring progress and resolution.<br>• Manage and resolve cases in the request queue with thorough documentation of steps taken and outcomes.<br>• Educate clients on Virtuoso sales tools, processes, and programs by addressing inquiries about technology, products, events, and services.<br>• Develop and maintain the knowledge base by creating clear documentation, including FAQs and step-by-step guides for recurring tasks.<br>• Conduct outbound call campaigns to support promotional and marketing efforts as assigned.<br>• Collaborate with team members to achieve Service Center goals and maintain a high level of customer satisfaction.
We are looking for an Order Management Specialist to support our customer service and logistics operations in Irving, Texas. This role involves managing order entry, inventory tracking, and ensuring data accuracy while fostering positive relationships with customers and internal teams. The ideal candidate will excel in providing prompt and effective solutions to customer inquiries and logistical challenges.<br><br>Responsibilities:<br>• Process and manage customer orders, ensuring accuracy and timely entry into the system.<br>• Monitor inventory levels to prevent stock shortages or overages and support inventory allocation strategies.<br>• Collaborate with the logistics team to track incoming shipments and resolve any discrepancies.<br>• Address and resolve customer concerns related to orders, shipping delays, and inventory issues.<br>• Maintain and update the customer relationship database, ensuring accurate documentation of logistical requirements and preferences.<br>• Synchronize data across systems to ensure consistency and reliability.<br>• Communicate effectively with sales teams, retailers, and distributors to support order fulfillment and logistics.<br>• Participate in discussions to improve inventory management and allocation processes.<br>• Provide exceptional customer service by responding promptly to inquiries and delivering solutions.<br>• Support logistics managers in maintaining smooth operations and meeting supply chain objectives.
We are looking for a dedicated Cash Processing Specialist to join our Trust Operations Outsourcing group in Dallas, Texas. In this role, you will manage cash transactions and ensure the accurate handling of financial processes to support client trust operations. The ideal candidate is meticulous, organized, and thrives in a fast-paced environment, bringing experience in cash management and financial transactions.<br><br>Responsibilities:<br>• Process cash receipts and disbursements in alignment with client instructions and organizational standards.<br>• Execute automated cash management trades to support financial operations.<br>• Manage voided checks and handle stop payment requests efficiently.<br>• Review wire transaction returns and communicate updates to clients promptly.<br>• Facilitate effective communication with client service teams and address client inquiries as needed.<br>• Assist with mail collection, sorting, and distribution tasks.<br>• Perform additional responsibilities as assigned by management to ensure operational success.
We are looking for a dedicated Collections Specialist to join our team in Richardson, Texas. This is a Contract to permanent opportunity where you will play a key role in managing customer accounts and ensuring timely payments. If you have a strong background in collections and are skilled in communication and negotiation, we encourage you to apply.<br><br>Responsibilities:<br>• Manage and monitor customer accounts to identify overdue payments and initiate appropriate collection actions.<br>• Communicate effectively with customers to negotiate payment arrangements and resolve outstanding balances.<br>• Utilize skip tracing techniques to locate customers and update account records accordingly.<br>• Prepare and send collection correspondence to customers, ensuring compliance with company policies.<br>• Document account statuses and maintain accurate records of all interactions and payment agreements.<br>• Assist in resolving customer service issues related to collections, providing attentive and timely support.<br>• Generate monthly reports detailing delinquent accounts and collection activities.<br>• Support workout arrangements and write-offs as necessary, ensuring proper documentation.<br>• Collaborate with team members to improve collection processes and enhance efficiency.<br>• Utilize tools such as Salesforce and Microsoft Excel to track and analyze account data.
<p>International Construction Company seeks a temporary-to-hire Accounts Payable (A/P) Clerk to become an integral part of its rapidly growing team. As the Accounts Payable Clerk, you will match and batch code, resolve A/P issues, process expense reports, update and reconcile sub-ledger to G/L, and process checks. You will report to the Accounting Manager and have opportunity for career growth and quick advancement within this dynamic department. </p><p>Responsibilities</p><p>· Primary responsibility is to handle the administrative and clerical needs of the AP/Finance Department</p><p>· Execute daily processes and controls accurately and in a timely manner; provide compliance with Company policies</p><p>· Providing customer service to internal business partners</p><p>· Providing internal and external audit assistance as required</p><p>· Open, sort and distribute daily department mail</p><p>· Sort, log, photocopy, and file invoices, checks, and other documents</p><p>· Verify, log and mail checks, including expediting special handling</p><p>· Perform special projects as assigned</p>
<p>We are looking for a dedicated Family Law Intake Specialist to join our team in Allen, Texas. In this Contract to permanent position, you will play a key role in supporting the client intake process and ensuring a seamless experience for prospective clients. This is a remote role, but candidates must be based locally.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming calls and inquiries from potential clients with professionalism and care.</p><p>• Conduct thorough intake interviews to gather relevant information about client cases.</p><p>• Provide clear explanations of the firm's procedures and schedule consultations with attorneys.</p><p>• Ensure all intake information is accurately recorded in the firm's case management system.</p><p>• Uphold client confidentiality while delivering exceptional service.</p><p>• Utilize case management software to organize and track client details effectively.</p><p>• Assist with e-filing and court filings as needed.</p><p>• Maintain calendars for attorneys and schedule appointments efficiently.</p><p>• Provide receptionist support, including handling client communications and inquiries.</p>
Key Responsibilities:<br><br>Must have - 3+ years of professional services billing experience (Construction, Engineering or Architecture)<br><br>Billing & Invoice Management<br><br>Set up and maintain new projects within the financial system, ensuring client contracts, approved budgets, billing terms, rate tables, and insurance certificates are accurately entered and tracked.<br>Generate and distribute timely monthly invoices to clients, attaching all required backup documentation (e.g., Lien Waivers, supporting forms).<br>Upload invoices and supporting documents to client payment portals.<br>Respond to client inquiries regarding payment processes and provide necessary documentation, such as W9 forms.<br>Collections & Cash Application<br><br>Proactively monitor accounts receivable aging, following up on outstanding balances to ensure timely payments.<br>Provide accounts receivable reports and statements to Project Managers and clients as needed.<br>Partner with the collections team to keep client comments and AR statuses up to date.<br>Apply cash receipts and investigate unidentified payments, working with the accounting team to resolve variances.<br>Contractor & Project Support<br><br>Review contractor invoices for accuracy and inclusion with client billing.<br>Ensure contractors are paid promptly based on contract terms by following up with internal and external stakeholders.<br>Support timely timesheet submissions by coordinating with employees and managers.<br>Prepare ad hoc reports, project summaries, and AR statements to assist Project Managers with project oversight.<br>Qualifications<br><br>Associate’s or Bachelor’s degree in Accounting, Finance, or a related field preferred.<br>Minimum three years’ experience in billing, accounts receivable, or related accounting roles.<br>Prior experience in a professional services and/or multi-entity environment; knowledge of the architecture/engineering/construction sector is beneficial.<br>Strong proficiency in Microsoft Excel is required; experience with Deltek is a plus.<br>Solid understanding of standard contract billing terms — hourly, lump sum, and “not-to-exceed” arrangements.<br>Exceptional attention to detail, accuracy, and organizational skills.<br>Capable of working independently, taking initiative, and managing multiple priorities effectively.<br>Strong written and verbal communication skills with a client service orientation.<br>Demonstrated problem-solving ability to investigate and resolve billing or payment issues.
Key Responsibilities<br>• Prepare, review, and issue client invoices for agency fees, project-based work, media placements, and production expenses.<br>• Ensure billing aligns with contracts, scopes of work, estimates, and agency rate cards.<br>• Coordinate with Account Managers and Media teams to verify billable hours, expenses, media costs and commissions.<br>• Reconcile billing discrepancies and resolve client billing inquiries promptly.<br>• Track work in progress (WIP) and ensure timely billing cycles.<br>• Manage billing schedules for monthly agency fees, project fees and ongoing campaigns.<br>• Maintain accurate records in accounting system.<br>• Assist with revenue recognition and month-end close activities.<br>• Support audits and provide documentation as needed.<br>• Ensure compliance with agency billing policies and client requirements.<br>Required Qualifications<br>• 2+ years of billing, accounting, or finance experience (agency or professional services preferred).<br>• Strong attention to detail and accuracy.<br>• Excel – intermediate level or higher, Word, Adobe and Teams.<br>• Strong organizational and time-management skills.<br>• Ability to manage multiple clients and deadlines simultaneously.<br>• Excellent written and verbal communication skills.<br>• Self-starter and team oriented.<br>Preferred Qualifications<br>• Experience in an advertising, marketing, media, or creative agency<br>• Proficiency with accounting and billing software, Advantage or Media Ocean a plus. <br>• Familiarity with media billing, pass-through costs, and third-party vendor invoicing.<br>• Understanding of retainers, time-and-materials billing, and project-based billing models.<br>Key Competencies<br>• Analytical thinking and problem-solving<br>• Collaboration across departments<br>• Client-focused mindset<br>• Confidentiality and professionalism
<p>Be the driving force behind a growing B2B e‑commerce platform—improving how customers browse, buy, and engage online while helping shape the future of digital commerce in a specialized industry. We are seeking a detail‑oriented and forward‑thinking E‑Commerce Specialist to support and enhance a company’s online commerce platform. </p><p><br></p><p>This role plays a key part in optimizing daily website operations, improving user experience, and supporting digital growth initiatives. You will collaborate across sales, marketing, IT, and operations to ensure the online store is efficient, accurate, and customer‑focused. Support e‑commerce leadership in executing strategies that increase website adoption and drive business growth.</p><p><br></p><ul><li>Maintain the e‑commerce platform to ensure optimal performance, usability, and accurate product data</li><li>Create and manage compelling product content, including descriptions, images, and supporting media</li><li>Oversee day‑to‑day online storefront operations, including order processing and customer support inquiries</li><li>Partner with internal departments to deliver a seamless and consistent customer experience</li><li>Monitor trends, tools, and technologies to recommend enhancements that improve functionality and user experience</li><li>Identify and implement process improvements that increase efficiency and reduce operational friction across e‑commerce workflows, </li></ul><p><br></p>
<p>A growing commercial real estate company has an excellent opportunity for an Accounts Receivable (A/R) professional. In this position, you will enter, post and reconcile batches, research and resolve customer A/R issues, prepare aging report, place billing and collection calls, maintain cash receipts journal, update, and reconcile sub-ledger to G/L. The team is rapidly growing into their new location and needs a self-starter to join the accounting team! You will be processing full-cycle AP, handling 200+ invoices per week, with high attention to detail. If you are looking for a company that offers great career growth potential and an impressive benefits package, this could be a great match for you. You will begin as a temporary employee with the opportunity for conversion into a full-time position.</p><p>Responsibilities</p><p>· Perform a variety of basic accounting tasks in accordance with standard procedures, including general accounting tasks at field sites, accounts payable, accounts receivables, and payroll liaison activities</p><p>· Reconcile bank accounts, posting and balancing financial data in various ledgers</p><p>· Input timesheet data</p><p>· Verify of documents and codes</p><p>· Process payments and compiling segments of monthly closings and annual reports</p><p>· Support, communicate, reinforce and defend the mission, values and culture of the organization</p><p>· Provides information as requested to shippers, customers, the sales/marketing department and other stake holder</p><p>· Collections: contact existing clients to help resolve payment issues; assist in setting up payment plans</p>
<p>Digital Marketing Specialist</p><p>Location: Dallas, TX (On-site, 5 days/week)</p><p>Salary Range: $80,000–$85,000</p><p>Employment Type: Full-time</p><p><br></p><p>About the Role</p><p>We are seeking a Growth Marketing Specialist to lead advertising strategy and execution across multiple business units for our client. This role is ideal for a data-driven marketer who thrives in a fast-paced, collaborative environment and is passionate about driving measurable growth.</p><p><br></p><p>Key Responsibilities</p><ul><li>Lead Generation: Develop and execute marketing strategies to generate qualified leads for three distinct business units: commercial, residential, and specialty services.</li><li>Advertising Management: Own and manage advertising budgets ($150K–$250K annually) across digital and traditional channels.</li><li>Digital Marketing: Plan and optimize campaigns on Google Ads, Meta Ads, and LinkedIn Ads.</li><li>Monitor performance and adjust strategies for maximum ROI.</li><li>Traditional Marketing: Coordinate direct mail campaigns and print advertising.</li><li>Analytics & Reporting: Track, analyze, and report on campaign performance using Google tools and other analytics platforms.</li><li>Collaboration: Partner with sales teams to ensure lead quality and CRM optimization.</li><li>Work closely with internal marketing team on content, creative, and brand awareness initiatives.</li><li>Liaise with external SEO vendor for organic growth strategies.</li><li>CRM Management: Utilize and improve existing CRM systems (industry-specific software and Pipedrive).</li></ul>
<p>We are looking for an experienced Accounts Receivable Specialist to join our team in North Fort Worth, Texas. In this Contract to permanent position, you will play a key role in managing invoicing processes, cash applications, and account reconciliations across multiple business units. The ideal candidate is detail-oriented, proactive, and capable of thriving in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Process invoices accurately, including coding, verifying, and reconciling transactions for various revenue types and business units.</p><p>• Prepare and post journal entries, ensuring accurate financial reporting and compliance.</p><p>• Handle daily cash posting and reconcile bank accounts weekly to maintain accurate records.</p><p>• Generate monthly billing statements and aging reports for multiple business units.</p><p>• Review and interpret contracts to ensure proper invoicing for all revenue streams.</p><p>• Apply cash receipts and reconcile customer account balances as payments are processed.</p><p>• Issue adjustments, credit memos, and manage collections of past due accounts.</p><p>• Perform month-end close activities for the Accounts Receivable subledger and prepare necessary discrepancy entries.</p><p>• Process credit card payments and scan checks for deposits across business units.</p><p>• Build and maintain strong client relationships while addressing inquiries and resolving disputes.</p>
We are looking for a dedicated AR/Billing Specialist to join our team in Dallas, Texas. In this role, you will be responsible for managing client billing processes, ensuring accuracy, and maintaining compliance with contracts and agency standards. This position requires close collaboration across departments, including brand leadership, media, and finance, to deliver seamless billing operations.<br><br>Responsibilities:<br>• Prepare and review invoices for agency fees, media purchases, production costs, and project-based work.<br>• Verify billing details against client contracts, approved estimates, scopes of work, and rate cards.<br>• Collaborate with account management and media teams to confirm billable hours, expenses, media costs, and commission structures.<br>• Address client billing inquiries and resolve discrepancies in a timely manner.<br>• Monitor work-in-progress and ensure adherence to scheduled billing cycles.<br>• Execute billing processes for recurring fees, project-based charges, and active campaigns.<br>• Maintain accurate records and documentation within the accounting system.<br>• Assist in month-end closing activities and support revenue recognition procedures.<br>• Participate in audit preparation by providing necessary billing documentation.<br>• Ensure compliance with both internal policies and client-specific billing requirements.
<p>Robert Half is seeking an Accounts Receivable Clerk in one of our banking client's dynamic Cash Department. This role is for a candidate with strong analytical skills who is ready to support critical financial operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage cash accounting activities, including refunding, reversals, and stop payments</li><li>Run escrow analysis and support the closing team to ensure accurate tax calculations</li><li>Maintain and reconcile A/R records, working collaboratively with banking partners</li><li>Multi-task effectively in a fast-paced environment</li><li>Communicate clearly across departments and with external parties</li></ul>
We are looking for a skilled Business Development Specialist to join our team in Arlington, Texas. This role is ideal for someone with a strong background in construction and a passion for building client relationships, driving revenue, and managing project bids. The successful candidate will work closely with various teams to identify growth opportunities and contribute to the overall success of the organization.<br><br>Responsibilities:<br>• Build and nurture relationships with construction clients, contractors, and vendors to foster long-term partnerships.<br>• Identify and pursue new business opportunities within the construction industry to expand the company's client base.<br>• Collaborate with estimating teams and project managers to develop competitive bids and proposals.<br>• Monitor and analyze sales performance metrics to ensure alignment with business objectives.<br>• Manage and track pipeline activity to maintain visibility into upcoming projects and opportunities.<br>• Coordinate with leadership to align business development strategies with company goals.<br>• Ensure compliance with all relevant regulations and maintain accurate records of client interactions.<br>• Represent the company at industry events and networking opportunities to enhance visibility and reputation.<br>• Stay informed on market trends and competitor activities to identify strategic advantages.<br>• Utilize technology and software tools to streamline processes and improve efficiency in business development activities.
<p>We are looking for a detail-oriented<strong><u> Facilities Coordinator/Customer Support Specialist </u></strong>to join our team in <strong><u>Plano, Texas. </u></strong>This <strong><u>contract to hire </u></strong>position requires a proactive individual with strong organizational and communication skills who thrives in a hybrid work environment. The role involves supporting multiple sites, managing facility-related tasks, and ensuring seamless operations while maintaining high standards of customer service.</p><p><br></p><p>Responsibilities:</p><p>• Act as the primary liaison between internal teams, vendors, and service providers to ensure effective communication and coordination.</p><p>• Utilize the Computerized Maintenance Management System (CMMS) to create, track, and maintain work orders, inspections, and reports.</p><p>• Organize and oversee processes related to site closures, transaction sales, and site turnovers, including scheduling walkthroughs and coordinating requests.</p><p>• Monitor utility tracking, storm events, and ensure timely responses to facility-related needs.</p><p>• Provide intermediate-level support in Excel, Google Sheets, and other tools to manage data and reporting.</p><p>• Deliver exceptional customer service by resolving issues promptly and maintaining professionalism under various circumstances.</p><p>• Work collaboratively with team members to improve processes and client satisfaction.</p><p>• Assist in coordinating building services and ensuring minimal disruptions during operations.</p><p>• Support ad hoc tasks related to facilities management and corporate account needs.</p><p>• Ensure all tasks are completed with attention to detail and adherence to company standards.</p>
<p>The Front Desk Coordinator acts as the welcoming face of our office, providing exceptional customer service while managing the day-to-day operations of the reception area. This professional is responsible for greeting visitors, handling incoming calls, and supporting administrative functions to ensure a smooth and efficient front office experience. The ideal candidate is organized, personable, and able to multitask in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors promptly and professionally, directing them to the appropriate team member or department</li><li>Answer, route, and manage a high volume of incoming calls</li><li>Maintain the appearance and cleanliness of the reception area and conference rooms</li><li>Coordinate meeting schedules, conference room bookings, and facilitate guest sign-in procedures</li><li>Receive, sort, and distribute mail, packages, and deliveries</li><li>Assist with data entry, filing, and other administrative tasks as assigned</li><li>Manage calendars and support scheduling for team members as needed</li><li>Uphold security standards and ensure guest confidentiality</li><li>Support special projects and office events as needed</li></ul><p><br></p>
<p>We are looking for an Associate Financial Planner to join our team in Dallas, Texas. In this role, you will assist in delivering comprehensive financial planning services to clients, including tax planning, investment analysis, and retirement strategy optimization. You will work closely with the Financial Planner and other team members to ensure seamless client support and accurate financial reporting.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and update client consultation files in collaboration with the Data Input Specialist for annual meetings.</p><p>• Support the Financial Planner in identifying and implementing tailored planning opportunities for clients.</p><p>• Assist clients and the Financial Planner in executing financial strategies and recommendations throughout the year.</p><p>• Conduct reviews of annual income tax returns and develop accurate year-end tax projections.</p><p>• Perform financial analysis and tax planning for clients' business units to optimize outcomes.</p><p>• Participate in annual client meetings alongside the Financial Planner to discuss financial goals and progress.</p><p>• Review and reconcile current investment asset allocations to ensure alignment with client objectives.</p><p>• Analyze and optimize retirement plans based on annual goals and client-specific needs.</p><p>• Coordinate with internal teams and external vendors to facilitate the implementation of financial plans.</p><p>• Provide training and review the work of the Data Input Specialist to ensure accuracy and consistency.</p>
