<p><strong>Marketing Communication Coordinator</strong></p><p><strong>Location:</strong> Onsite in Dallas, TX 75229</p><p><strong>Duration:</strong> 1-week contract (Full-time, 40 hours)</p><p><br></p><p>We are seeking a detail-oriented and organized <strong>Marketing Communication Coordinator</strong> for a short-term, full-time contract based onsite in Dallas, TX. This one-week engagement offers an exciting opportunity to support a high-visibility project by helping submit marketing campaigns for industry award consideration.</p><p><br></p><p><strong>A Day in the Life:</strong></p><p>In this fast-paced role, you’ll be instrumental in ensuring our award submissions are completed accurately and on time. Your daily responsibilities will include:</p><ul><li>Preparing and submitting campaign ads to various organizations for award consideration</li><li>Completing required paperwork and gathering creative assets for submission</li><li>Writing compelling copy that highlights why each campaign deserves recognition</li></ul>
We are looking for a detail-oriented Accounting Specialist to join our team in Plano, Texas. This role requires someone who excels in managing financial tasks with precision and thrives in a fast-paced environment with competing priorities. The ideal candidate will bring strong communication skills, a positive attitude, and expertise in accounting systems, ensuring seamless coordination across multiple entities.<br><br>Responsibilities:<br>• Manage accounts payable and accounts receivable processes with accuracy and timeliness.<br>• Perform bank reconciliations to ensure financial records align with account balances.<br>• Handle general ledger entries and maintain proper documentation for all transactions.<br>• Prepare and post journal entries to support accurate financial reporting.<br>• Utilize Sage 300 for accounting tasks while also working with NetSuite and Microsoft Dynamics GP.<br>• Process and manage expense reports through Concur.<br>• Collaborate with team members to ensure smooth operations across multiple entities.<br>• Ensure compliance with accounting standards and company policies.<br>• Provide clear communication and updates regarding financial matters to stakeholders.<br>• Assist with audits and other financial reviews as required.
We are looking for a skilled Collections Specialist to join our team in Westlake, Texas, on a Contract-to-Permanent basis. In this role, you will play a vital part in managing and resolving outstanding accounts while fostering positive relationships with customers. This position offers an excellent opportunity for individuals with strong analytical and communication skills to thrive in a dynamic environment.<br><br>Responsibilities:<br>• Analyze customer account statements to identify inaccuracies or discrepancies and develop solutions to resolve them.<br>• Investigate and address reasons for non-payment, working collaboratively with customers to facilitate timely resolution.<br>• Manage a portfolio of 200–250 business-to-business (B2B) accounts weekly, ensuring consistent follow-ups and progress tracking.<br>• Guide customers in addressing billing issues and adhering to payment terms through clear and tactful communication.<br>• Maintain accurate and up-to-date account records within the company’s system, utilizing NetSuite for data management.<br>• Organize and analyze data using Microsoft Excel, applying basic formulas and formatting as needed.<br>• Document all account activities and resolutions to ensure a comprehensive record of interactions.<br>• Monitor payment schedules and work towards bringing accounts back into compliance with agreed terms.<br>• Provide regular updates and reports on account statuses to relevant stakeholders.
We are looking for an experienced Accounts Payable Specialist to join our team in Dallas, Texas. This is a Contract to permanent position within the Oil & Gas industry, providing an excellent opportunity for growth for detail-oriented individuals. The ideal candidate will have a strong background in invoice processing, vendor communication, and financial compliance, ensuring the smooth operation of accounts payable functions.<br><br>Responsibilities:<br>• Process non-purchase order invoices in accordance with company policies and established accounting guidelines.<br>• Verify invoice details, including vendor information, amounts, account codes, and required approvals.<br>• Monitor invoice queues and resolve any discrepancies or incomplete submissions.<br>• Assist in month-end closing activities and prepare necessary reports.<br>• Ensure accurate coding and entry of invoices into the accounting system.<br>• Collaborate with vendors and internal teams to address invoice-related issues promptly.<br>• Maintain compliance with financial regulations and company procedures.<br>• Utilize accounting software systems, including SAP ERP, to manage accounts payable processes effectively.<br>• Reconcile outstanding invoices and ensure timely payment.<br>• Support the automation and optimization of accounts payable workflows.
<p>We are looking for a knowledgeable HRIS Implementation Specialist to join our team in Richardson, Texas. In this contract role, you will play a critical part in integrating HR and finance systems, ensuring seamless data flow, and enhancing organizational efficiency. This position offers the opportunity to work onsite and collaborate with cross-functional teams in the dynamic healthcare industry. </p><p><br></p><p>Responsibilities:</p><p>• Manage the flow of data between internal systems and downstream platforms, including Bamboo HR and Sage Intacct, to support payroll, billing, accounting, and operational reporting.</p><p>• Optimize HR and financial data integration processes to generate profitability reports at both customer and market levels.</p><p>• Oversee billing and payroll implementations, ensuring accuracy and efficiency in payments for procedural services.</p><p>• Conduct parallel payroll testing to transition towards a streamlined, single payroll solution in coordination with relevant teams.</p><p>• Generate detailed operating statistics for financial reporting and provide analytics to support decision-making by field teams and stakeholders.</p><p>• Facilitate the integration of expense reporting systems, transitioning workflows from Bill.com to Bamboo HR.</p><p>• Collaborate with HR, Operations, Finance and Accounting teams to align systems and achieve process cohesion.</p><p>• Act as an on-site liaison to ensure smooth communication and project implementation across departments.</p><p>• Maintain a high standard of data accuracy during system migrations and integrations.</p><p>• Coordinate with cross-functional teams to ensure all data transitions align with organizational objectives.</p>
<p>We are looking for a dedicated <strong>Call Center/Customer Service Specialist</strong> to join our team at an <strong>HVAC company.</strong> This is a c<strong>ontract to hire opportunity in Plano, Texas.</strong> In this role, you will handle customer inquiries, provide solutions to issues, and ensure a positive experience for customers interacting with our manufacturing products. This position requires excellent communication skills and a passion for delivering exceptional customer service in a fast-paced call center environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming customer calls, addressing inquiries, processing orders, and resolving technical issues related to company products.</p><p>• Identify and prioritize urgent customer concerns, escalating them to the appropriate department or supervisor as needed.</p><p>• Maintain detailed and accurate records of all customer interactions, including inquiries and complaints.</p><p>• Follow up with customers to confirm that their issues have been resolved and gather feedback on their experience.</p><p>• Stay informed about product updates and industry trends to provide knowledgeable support.</p><p>• Collaborate with team members and other departments to enhance customer satisfaction and streamline processes.</p><p>• Utilize customer service software and tools efficiently to manage inquiries and provide timely solutions.</p><p>• Assist customers in navigating product features and troubleshooting common issues.</p><p>• Contribute to improving overall customer experience by sharing insights and suggestions with the team.</p>
<p><strong>Job Title:</strong> Data Analytics Specialist – SAP Data Governance & Quality</p><p> <strong>Service Type:</strong> Temporary, 44 Week Contract</p><p> <strong>Location:</strong> Remote (Must be located in EST or CST)</p><p><strong>Position Overview</strong></p><p>Are you passionate about data? Do you find joy in transforming raw information into meaningful insights? If so, we invite you to apply for the role of <strong>SAP Data Analytics Specialist</strong>. This position plays a key role in preparing for our migration to SAP S/4HANA by ensuring the integrity, accuracy, and optimization of data across SAP systems.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Data Profiling:</strong> Analyze SAP data for quality, consistency, and completeness. Identify patterns, anomalies, and areas for improvement.</li><li><strong>Data Quality Management:</strong> Develop and apply data quality rules, perform validation checks, and recommend corrective actions.</li><li><strong>Data Governance:</strong> Collaborate with stakeholders to uphold data governance standards and promote best practices.</li><li><strong>Data Migration & Integration:</strong> Support SAP data migration efforts, ensuring clean and structured data, and assist with data mapping and integration.</li><li><strong>Reporting & Analytics:</strong> Create and maintain dashboards and reports to monitor KPIs related to data quality and system performance.</li><li><strong>Cross-Functional Collaboration:</strong> Partner with SAP functional teams (e.g., MM, SD, FICO) to resolve data issues and implement data-driven solutions.</li><li><strong>Continuous Improvement:</strong> Contribute to process enhancements that improve data accuracy and system efficiency.</li><li><strong>Documentation & Training:</strong> Document methodologies and procedures; assist in developing training materials for data management processes.</li></ul><p><br></p><p><strong>What You Will Learn</strong></p><ul><li>How to transform raw data into high-quality, fit-for-purpose assets.</li><li>How to collaborate across departments to unlock the value of enterprise data.</li><li>The strategic role data plays in driving business decisions.</li><li>Best-in-class tools and techniques that will elevate your career.</li></ul><p><br></p>
<p><strong><u>Payroll Specialist - Restaurant experience (HYBRID)</u></strong></p><p>Join our dynamic team in Irving, TX, as a Payroll Specialist, mastering high-volume, multi-state payroll for our bustling restaurant group! Leverage your expertise in tips, taxes, and deductions to ensure flawless payroll processing in a fast-paced, multi-site environment. Dive into auditing time and labor data, resolving discrepancies, and balancing accounts with precision. Engage with employees, addressing inquiries on paychecks, benefits, and garnishments with confidence. Utilize your ADP or Paycom skills to pull critical reports from our HRIS system. Enjoy a hybrid schedule, great benefits, and a 401k that invests in your future. If you thrive in a high-energy setting and love tackling complex payroll challenges, apply now to join our crew!</p><p><br></p><p>Joe.Faradie at roberthalf com</p><p><br></p><p>please connect with me on linkedin - this is the best way to apply</p>
We are looking for an Accounting Specialist to join our team in Fort Worth, Texas. This is a Contract-to-permanent position where you will play a key role in managing various financial tasks and ensuring accurate accounting records. The ideal candidate will have a strong background in accounts receivable, billing, and account reconciliation, bringing both precision and efficiency to the role.<br><br>Responsibilities:<br>• Process and post cash transactions accurately and in a timely manner.<br>• Reconcile accounts on a regular basis to ensure all financial records are balanced.<br>• Prepare and review journal entries to maintain proper accounting documentation.<br>• Collaborate with the accounting team to leverage your expertise across different functions.<br>• Manage billing processes, ensuring invoices are generated and processed correctly.<br>• Assist in tracking and resolving discrepancies in financial records.<br>• Support overall accounting operations by maintaining compliance with company policies.<br>• Analyze data to identify trends and make recommendations for process improvements.<br>• Provide assistance during audits or financial reviews as needed.
<p>We are looking for a detail-oriented Payroll Specialist to oversee and manage payroll operations for a mid-sized organization in Grand Prairie, Texas. The ideal candidate will have experience handling full-cycle payroll processes, ensuring accuracy and compliance with regulations. This position is integral to maintaining employee satisfaction through timely and precise payment handling.</p><p><br></p><p>Responsibilities:</p><p>• Process full-cycle payroll for employees, ensuring all calculations are accurate and timely.</p><p>• Manage payroll for a workforce ranging between 101 to 500 employees.</p><p>• Handle garnishments and ensure compliance with legal requirements.</p><p>• Maintain and update payroll records, including changes in wages, deductions, and employee information.</p><p>• Collaborate with HR and accounting teams to address payroll discrepancies and resolve issues.</p><p>• Prepare and submit certified payroll reports as required.</p><p>• Utilize knowledge of the construction industry to address unique payroll needs.</p><p><strong>• Communicate effectively in Spanish to support bilingual employees and address inquiries.</strong></p><p>• Stay informed about payroll regulations and implement necessary updates to processes.<strong></strong></p>
<p>We are seeking a <strong>Title Curative Specialist</strong> to join our client’s dynamic team. This position requires meticulous attention to detail, knowledge of title resolution, and the ability to collaborate with internal stakeholders, legal teams, and external customers. If you're passionate about real estate and title clearing processes, this opportunity is the perfect fit for you.</p><p><strong>What You’ll Do:</strong></p><ul><li>Work diligently to identify and resolve title issues, including ownership discrepancies, liens, encumbrances, and boundary disputes.</li><li>Review title reports, surveys, contracts, and related documentation to ensure the accuracy and integrity of property records.</li><li>Collaborate with legal professionals, escrow teams, and external parties to obtain necessary documentation and facilitate resolution processes.</li><li>Communicate with clients and other stakeholders, keeping them informed throughout the curative process.</li><li>Maintain detailed records and provide reports on title resolutions and progress.</li><li>Ensure compliance with state and federal regulations surrounding title clearing and real estate transactions.</li></ul><p><br></p>
<p>We are seeking a <strong>Title Curative Specialist</strong> to join our client’s dynamic team. This position requires meticulous attention to detail, knowledge of title resolution, and the ability to collaborate with internal stakeholders, legal teams, and external customers. If you're passionate about real estate and title clearing processes, this opportunity is the perfect fit for you.</p><p><strong>What You’ll Do:</strong></p><ul><li>Work diligently to identify and resolve title issues, including ownership discrepancies, liens, encumbrances, and boundary disputes.</li><li>Review title reports, surveys, contracts, and related documentation to ensure the accuracy and integrity of property records.</li><li>Collaborate with legal professionals, escrow teams, and external parties to obtain necessary documentation and facilitate resolution processes.</li><li>Communicate with clients and other stakeholders, keeping them informed throughout the curative process.</li><li>Maintain detailed records and provide reports on title resolutions and progress.</li><li>Ensure compliance with state and federal regulations surrounding title clearing and real estate transactions.</li></ul><p><br></p>
<p>We are seeking a <strong>Title Curative Specialist</strong> to join our client’s dynamic team. This position requires meticulous attention to detail, knowledge of title resolution, and the ability to collaborate with internal stakeholders, legal teams, and external customers. If you're passionate about real estate and title clearing processes, this opportunity is the perfect fit for you.</p><p><strong>What You’ll Do:</strong></p><ul><li>Work diligently to identify and resolve title issues, including ownership discrepancies, liens, encumbrances, and boundary disputes.</li><li>Review title reports, surveys, contracts, and related documentation to ensure the accuracy and integrity of property records.</li><li>Collaborate with legal professionals, escrow teams, and external parties to obtain necessary documentation and facilitate resolution processes.</li><li>Communicate with clients and other stakeholders, keeping them informed throughout the curative process.</li><li>Maintain detailed records and provide reports on title resolutions and progress.</li><li>Ensure compliance with state and federal regulations surrounding title clearing and real estate transactions.</li></ul><p><br></p>
<p>We are seeking a <strong>Title Curative Specialist</strong> to join our client’s dynamic team. This position requires meticulous attention to detail, knowledge of title resolution, and the ability to collaborate with internal stakeholders, legal teams, and external customers. If you're passionate about real estate and title clearing processes, this opportunity is the perfect fit for you.</p><p><strong>What You’ll Do:</strong></p><ul><li>Work diligently to identify and resolve title issues, including ownership discrepancies, liens, encumbrances, and boundary disputes.</li><li>Review title reports, surveys, contracts, and related documentation to ensure the accuracy and integrity of property records.</li><li>Collaborate with legal professionals, escrow teams, and external parties to obtain necessary documentation and facilitate resolution processes.</li><li>Communicate with clients and other stakeholders, keeping them informed throughout the curative process.</li><li>Maintain detailed records and provide reports on title resolutions and progress.</li><li>Ensure compliance with state and federal regulations surrounding title clearing and real estate transactions.</li></ul><p><br></p>
<p>We are looking for a dedicated Accounts Receivable Specialist to join our team in Gainesville, Texas. This long-term contract position offers an opportunity to work closely within the aerospace industry, contributing to the financial health and operations of the organization. The role requires strong analytical skills and the ability to manage complex financial data efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough analysis and research on outstanding debts, ensuring accurate tracking and resolution of millions in receivables.</p><p>• Investigate and reconcile large amounts of unallocated credits, providing detailed reporting and recommendations.</p><p>• Manage commercial collections processes, engaging with clients to resolve payment issues and ensure timely account settlements.</p><p>• Process cash applications accurately and efficiently, maintaining compliance with company policies.</p><p>• Oversee billing functions, ensuring invoices are issued correctly and payments are received promptly.</p><p>• Maintain accurate records of cash activity and transactions to support financial reporting.</p><p>• Collaborate with internal teams to address discrepancies and streamline accounts receivable operations.</p><p>• Provide detailed financial analysis and reporting to support decision-making and improve operational efficiency.</p><p>• Ensure compliance with financial regulations and company standards in all accounts receivable activities.</p>
We are looking for an experienced Accounts Payable Specialist to join our team on a contract basis in Fort Worth, Texas. In this role, you will play a vital part in managing invoice processing, account coding, and payment operations to ensure smooth financial workflows. The ideal candidate is detail-oriented, organized, and skilled in utilizing accounting systems and tools.<br><br>Responsibilities:<br>• Process and verify invoices, ensuring accuracy in coding and adherence to company policies.<br>• Manage account coding to allocate expenses appropriately across departments.<br>• Oversee payment methods, including Automated Clearing House (ACH) transactions and check runs.<br>• Utilize Concur Expense and NetSuite systems to streamline expense reporting and accounting processes.<br>• Reconcile accounts payable records to maintain accurate financial data.<br>• Address vendor inquiries regarding payment status and resolve discrepancies.<br>• Assist with monthly and yearly financial close processes related to accounts payable.<br>• Ensure compliance with internal controls and regulatory standards in all financial transactions.<br>• Collaborate with team members to improve accounts payable processes and workflows.
We are looking for a skilled Compensation & Benefits Specialist to join our aerospace industry client in Irving, Texas. In this Contract to Permanent position, you will play a pivotal role in ensuring the effective administration of employee benefit plans while maintaining compliance with regulatory standards. Your expertise will be essential in resolving employee benefit inquiries, managing retirement plan operations, and supporting audits and reporting requirements.<br><br>Responsibilities:<br>• Deliver exceptional customer service to employees by promptly addressing work order requests and ensuring high levels of satisfaction.<br>• Investigate and resolve employee benefit-related issues in a timely and detail-oriented manner.<br>• Administer benefit plans and programs in alignment with local, state, and federal regulations, as well as company policies, ensuring compliance and implementing updates as necessary.<br>• Oversee 401(k) plan and other retirement plan operations, including eligibility, contributions, loans, and distributions, while collaborating with record-keepers and preparing documentation for financial transactions.<br>• Collect and provide data for audits, annual 5500 filings, disclosure reports, and non-discrimination testing related to benefit plans.<br>• Conduct periodic reviews of benefit records to verify the accuracy of employee deductions, plan eligibility, participation, and vendor data interfaces.<br>• Record employee interactions and HR activities using the designated ticketing tool to support organizational reporting requirements.<br>• Assist in communicating benefit program updates, including annual enrollment periods and plan changes.<br>• Collaborate with auditors and compliance teams to ensure retirement plans meet regulatory standards.<br>• Support data collection efforts for all retirement plan compliance needs.
<p>We are immediately hiring for an Accounts Receivable Specialist to join our team in Fort Worth, Texas. In this contract to permanent position, you will play a key role in managing the company's accounts receivable processes, ensuring timely collections, and maintaining positive relationships with customers. This is a great opportunity for individuals with expertise in commercial collections, billing, and cash applications within the manufacturing industry.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough reviews of open accounts to determine collection strategies.</p><p>• Initiate outbound collection calls to customers while fostering strong and reliable relationships.</p><p>• Address and resolve billing issues promptly to minimize delinquent accounts.</p><p>• Ensure timely collection of customer payments in line with payment schedules.</p><p>• Identify and report delinquency issues, collaborating with management for resolution.</p><p>• Monitor and maintain detailed records of assigned accounts and related collection activities.</p><p>• Follow up diligently on payment arrangements and commitments.</p><p>• Draft and send correspondence to customers to encourage payment on overdue accounts.</p><p>• Prepare and submit reports summarizing collection efforts and account statuses.</p><p>• Process billing, receive and post payments made via wire transfer, check, or credit card, and review credit memos.</p>
<p><strong>Intake & Conflicts Coordinator – Direct Hire Opportunity</strong></p><p> 📍 <em>Location: </em>Downtown Dallas (Hybrid)</p><p> 💼 <em>Full-Time | Law Firm | Competitive Salary + Benefits</em></p><p>Are you detail-oriented and experienced in new business intake and conflicts? We’re partnering with a leading law firm to find a skilled <strong>Intake & Conflicts Coordinator</strong> to join their dynamic administrative team. In this role, you’ll be a key player in supporting attorneys and staff by conducting conflict searches, maintaining client/matter data, and ensuring compliance with internal procedures — all while protecting the confidentiality of sensitive information.</p><p><br></p><p><strong>🔍 Key Responsibilities:</strong></p><ul><li>Conduct conflict of interest searches for new business intake and lateral hire candidates.</li><li>Analyze and summarize search results to attorneys, providing clear and actionable insights.</li><li>Maintain accurate records and update client and matter billing information in the firm’s database.</li><li>Open new matters, manage updates, and assist with closure and archival processes.</li><li>Provide responsive and professional support to attorneys, legal staff, and clients.</li><li>Manage administrative tasks to ensure the integrity of the conflicts database.</li><li>Maintain strict confidentiality while communicating professionally with attorneys, staff, and clients.</li></ul><p><br></p>
<p>We’re seeking an experienced <strong>Infusion Billing and Denials Specialist</strong> to join a growing healthcare organization. This role will play a key part in stabilizing and improving the infusion billing process, managing claim denials, and supporting the transition to an in-house billing model. The ideal candidate brings strong technical expertise, a proactive approach to problem-solving, and experience with healthcare billing systems used in infusion or specialty pharmacy settings.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Review, prioritize, and resolve claim denials based on type, urgency, and payer requirements.</li><li>Collaborate with internal teams and third-party vendors to ensure accurate and timely claim submissions.</li><li>Research and resolve billing discrepancies, including coordination with clinical staff for complex or clinical-related denials.</li><li>Track, document, and report denial trends to support process improvement and revenue optimization.</li><li>Assist with billing audits and provide insight on compliance, documentation, and coding accuracy.</li><li>Support the ongoing transition from outsourced billing to an internal model by identifying workflow gaps and recommending improvements.</li><li>Utilize analytics and clearinghouse data to identify patterns in claim rejections and reimbursement delays.</li></ul><p><br></p><p><strong>Systems & Tools</strong></p><p>Experience in the following systems is highly preferred:</p><ul><li><strong>CareTend</strong> (patient accounting)</li><li><strong>eClinicalWorks (ECW)</strong> (clinical documentation)</li><li><strong>Waystar</strong> (clearinghouse)</li><li><strong>PMD</strong> (inpatient billing)</li></ul><p><br></p><p><br></p>
We are looking for a driven and results-oriented Customer Success Specialist to join our team in Irving, Texas. In this Contract-to-Permanent position, you will play a vital role in ensuring exceptional support for first responders and small to medium-sized businesses within the law enforcement community. This dynamic role requires adaptability, a proactive mindset, and a strong commitment to delivering outstanding customer experiences.<br><br>Responsibilities:<br>• Act as a trusted advisor by providing technical and business support to both internal and external customers.<br>• Diagnose and resolve customer issues quickly and effectively, ensuring minimal disruption.<br>• Maintain high levels of customer satisfaction through empathetic communication and superior service.<br>• Accurately manage and verify customer account information to ensure compliance and accuracy.<br>• Collaborate with cross-functional teams, including Customer Experience, Development, Sales, Product, and Marketing, to address customer needs.<br>• Create and maintain comprehensive documentation, including processes, procedures, and guides, to support both customers and internal teams.<br>• Escalate complex issues while maintaining ownership and accountability for resolution.<br>• Gather and share customer feedback to help drive improvements in products and processes.
We are looking for an experienced Collections Specialist to join our team in DFW Airport, Texas. In this Contract-to-permanent position, you will play a key role in managing and improving collection processes for both commercial and consumer accounts. This role offers an exciting opportunity to contribute to the financial health of the organization while collaborating with a dedicated team.<br><br>Responsibilities:<br>• Manage the collection of outstanding balances from both commercial and consumer accounts in a timely manner.<br>• Communicate effectively with clients to resolve payment issues and disputes.<br>• Review and analyze accounts to identify overdue payments and implement appropriate collection strategies.<br>• Maintain accurate records of collection activities and ensure compliance with company policies.<br>• Collaborate with internal departments to streamline billing and collection processes.<br>• Monitor account aging reports and prioritize collection efforts based on risk and value.<br>• Provide regular updates and reports to management concerning collection status.<br>• Develop and implement strategies to minimize overdue accounts and improve recovery rates.<br>• Ensure adherence to credit and collection policies and industry regulations.<br>• Respond promptly to inquiries regarding billing and payment discrepancies.
<p>We are looking for a skilled and detail-oriented <strong><u>Customer Service Specialist to join our team on a contract-to-hire basis in Dallas, Texas</u></strong>. In this role, you will handle customer inquiries and purchase orders with precision while fostering strong relationships through exceptional service. This position offers an opportunity to work in a dynamic environment within the electrical test and measuring instruments industry.</p><p><br></p><p>Responsibilities:</p><p>• Process customer purchase orders accurately and ensure timely entry into the company’s system.</p><p>• Coordinate with various internal teams, including sales, procurement, and logistics, to guarantee order fulfillment and prompt delivery.</p><p>• Address and resolve customer concerns related to order discrepancies, returns, and shipping delays with professionalism.</p><p>• Maintain up-to-date records of customer interactions, transactions, and order details in company databases.</p><p>• Acquire and apply technical knowledge of electrical test and measuring instruments to assist customers effectively.</p><p>• Recommend process improvements to streamline order management and enhance customer satisfaction.</p><p>• Handle email correspondence and multi-browser systems to manage customer accounts and inquiries efficiently.</p><p>• Support connectivity-related issues and troubleshoot customer concerns regarding technical products.</p><p>• Utilize tools such as QuickBooks and Microsoft 365 to manage and report customer data accurately.</p><p>• Deliver exceptional customer service in a fast-paced environment while adhering to company standards.</p>
We are looking for a Field Agent Success Specialist to join our team in Dallas, Texas. In this role, you will be responsible for enhancing the support experience for agents by addressing inquiries, offering solutions, and educating them on product features and benefits. This position is ideal for someone who is a strong communicator, self-driven, and passionate about problem-solving and continuous learning. This is a long-term contract opportunity.<br><br>Responsibilities:<br>• Serve as the primary point of contact for agents, addressing their inquiries and providing tailored solutions.<br>• Collaborate with the Product and Development teams to deliver valuable customer feedback and insights.<br>• Analyze incoming data, including reports and broker information, to identify trends and actionable insights.<br>• Participate in product development discussions to ensure user needs are reflected in the roadmap and initiatives.<br>• Investigate and troubleshoot product issues by testing scenarios and simulating user experiences.<br>• Educate agents on new features and functionalities to maximize their understanding and utilization of the platform.<br>• Maintain and update internal databases by recording critical information and status updates.<br>• Share user feedback and effective solutions with team members to foster continuous improvement.<br>• Promote a culture of exceptional agent experiences within the Integrity Platform Support team.
We are looking for an Order Management Specialist to support our customer service and logistics operations in Irving, Texas. This role involves managing order entry, inventory tracking, and ensuring data accuracy while fostering positive relationships with customers and internal teams. The ideal candidate will excel in providing prompt and effective solutions to customer inquiries and logistical challenges.<br><br>Responsibilities:<br>• Process and manage customer orders, ensuring accuracy and timely entry into the system.<br>• Monitor inventory levels to prevent stock shortages or overages and support inventory allocation strategies.<br>• Collaborate with the logistics team to track incoming shipments and resolve any discrepancies.<br>• Address and resolve customer concerns related to orders, shipping delays, and inventory issues.<br>• Maintain and update the customer relationship database, ensuring accurate documentation of logistical requirements and preferences.<br>• Synchronize data across systems to ensure consistency and reliability.<br>• Communicate effectively with sales teams, retailers, and distributors to support order fulfillment and logistics.<br>• Participate in discussions to improve inventory management and allocation processes.<br>• Provide exceptional customer service by responding promptly to inquiries and delivering solutions.<br>• Support logistics managers in maintaining smooth operations and meeting supply chain objectives.
