<p><strong>Presentation Designer - CONTRACT IN DALLAS-FORT WORTH</strong></p><p>Robert Half, Marketing & Creative is looking for a <strong>PowerPoint Presentation Designer</strong> for a long-term contract opportunity in the Dallas/Fort Worth area.</p><p><strong>PowerPoint Presentation Designer </strong>will be creating sizzle decks in PowerPoint, incorporating animations, graphs and infographics where appropriate. <strong>PowerPoint Presentation Designer </strong>will also be working with C-Level executive, inside and outside partners to execute on the vision of the presentations and purpose of the intended audiences.</p>
We are looking for a Customer Experience Specialist to deliver exceptional support for a luxury travel network in Fort Worth, Texas. This contract-to-permanent opportunity is ideal for someone who thrives in a detail-oriented, service-focused environment and can manage detailed requests for members, partners, consumers, and internal teams. You will play a key role in supporting premium travel-related programs and events while maintaining accuracy, professionalism, and a consistently high standard of care. Comprehensive training is provided, and success in the role depends on strong organization, note-taking, and the ability to absorb and apply complex information quickly.<br><br>Responsibilities:<br>• Respond to inbound calls, emails, and support tickets from members, partners, consumers, and internal stakeholders with a high level of care.<br>• Assist with event-related service needs such as registration updates, pricing questions, invoice support, attendee changes, badge revisions, and profile maintenance.<br>• Support inquiries connected to luxury hotels, cruise experiences, and promotional travel programs while ensuring each case is handled accurately.<br>• Navigate ticketing and service platforms with careful attention to multi-step workflows so that no required actions are overlooked.<br>• Maintain complete and well-organized documentation for customer interactions, case details, and follow-up actions.<br>• Use training materials, recorded sessions, and reference guides to resolve issues efficiently and apply processes correctly.<br>• Deliver a premium customer experience that reflects the expectations of high-end travel advisors and preferred partners.
We are looking for a Customer Experience Specialist to join a mortgage services team in Coppell, Texas in a fast-paced contract-to-permanent opportunity. This role is ideal for someone who excels at assisting customers over the phone, can shift smoothly between multiple platforms, and remains composed while handling both service-related questions and early-stage payment discussions. You will support borrowers with a range of account needs in a high-volume environment while delivering a detail-focused and helpful experience on every interaction.<br><br>Responsibilities:<br>• Respond to a high volume of inbound and outbound customer calls related to mortgage accounts, ensuring each interaction is handled with accuracy and care.<br>• Assist borrowers with questions involving payments, escrow matters, tax details, refinancing information, and other account-related concerns.<br>• Support early-stage collections activity for accounts up to 60 days past due while maintaining a respectful, service-focused approach.<br>• Navigate several internal systems and AI-enabled tools to research account information, document conversations, and provide timely resolutions.<br>• Communicate clearly through both phone and email channels to address customer needs and follow up on outstanding issues when needed.<br>• Manage changing priorities throughout the workday, including training schedules, post-training shift expectations, and periodic rotational Saturday coverage with compensatory time provided.<br>• Contribute to a positive customer experience by identifying practical solutions, reducing confusion, and guiding customers through next steps.<br>• Maintain business-casual workplace standards and represent the organization with care and consistency in all customer interactions.
<p><strong>Marketing Operations Specialist</strong></p><p><strong>Location:</strong> Onsite 5 days per week | Westlake, TX 76262</p><p><strong>Duration:</strong> 3 Month Contract</p><p><br></p><p>We are seeking a Marketing Operations Specialist to support day-to-day campaign execution and backend marketing infrastructure. This role is highly operational and execution-focused, with a strong emphasis on marketing automation, platform stability, and workflow support. It is not a strategy-, SEO-, or front-end demand generation role. Success in this position is driven by hands-on ownership, precision, and reliability within a complex marketing ecosystem.</p><p><br></p><p><strong>Primary Responsibilities:</strong></p><ul><li>Set up, manage, and QA UTM tagging and traffic tracking across campaigns</li><li>Support campaign execution within Salesforce Marketing Cloud, including email builds and deployments</li><li>Build and maintain journeys, workflows, and automations using Journey Builder and Automation Studio</li><li>Support cross-channel campaign execution across digital, CRM, events, print, video, and audio</li><li>Own backend marketing operations support, ensuring platforms remain stable and campaigns deploy cleanly</li><li>Support data governance, reporting, and attribution accuracy</li><li>Troubleshoot issues, manage intake requests, and support the Demand Generation team with execution needs</li></ul>