<p><strong>Marketing Communications Specialist – 3+ Month Contract, Hybrid in Dallas-Fort Worth, 40 hours a week!!</strong></p><p>Robert Half, Marketing & Creative is looking for a <strong>Marketing Communications Specialist</strong> to bring on through end of year, at least. <strong>Marketing Communications Specialist</strong> will be creating internal communications, including basic press releases, blog content, social media, collateral, and marketing materials. <strong>Marketing Communications Specialist </strong>will be working with internal departments, as well as HR to get messaging, revisions and approvals on-time and on budget. <strong>Marketing Communications Specialist</strong> will be supporting additional marketing department duties - events and initiatives, as needed.</p>
<p><strong>Social Media Manager</strong></p><p><strong>Location:</strong> Plano, TX (Hybrid - 3 days/week in office)</p><p><br></p><p><strong>About the Opportunity</strong></p><p>A growing company in the trading and financial services space is seeking a Social Media Manager to lead day-to-day management and growth of its organic social media presence. This role is ideal for someone who understands how to engage niche, passionate communities and can independently manage content planning, publishing, audience engagement, and performance tracking across multiple channels.</p><p>You'll work closely with marketing and creative partners to execute a social strategy that increases brand visibility, community engagement, and audience growth.</p><p><br></p><p><strong>What You'll Do</strong></p><ul><li>Own and manage organic social channels, including X, Instagram, TikTok, YouTube, Facebook, and Discord</li><li>Build and maintain proactive content calendars aligned with marketing initiatives and company objectives</li><li>Write engaging social copy tailored to each platform</li><li>Schedule and publish content using tools such as Sprout Social or Hootsuite</li><li>Monitor community conversations and engage with audiences in real time</li><li>Translate company updates, promotions, and announcements into audience-friendly social content</li><li>Track and report on engagement, reach, growth, and content performance</li><li>Partner with creative resources by developing clear briefs and content requests when needed</li><li>Identify opportunities to improve social engagement and grow online communities</li></ul>
We are looking for a Customer Service Manager to lead guest support operations for a growing brand in the restaurants and catering industry. This contract position with potential for a permanent role is based in Coppell, Texas, and focuses on strengthening guest satisfaction, improving service recovery outcomes, and turning feedback into meaningful operational improvements. The ideal candidate will bring strong communication, vendor management, and analytical skills to help elevate the overall guest experience across the organization.<br><br>Responsibilities:<br>• Direct the company’s guest feedback and service recovery efforts, setting priorities that support satisfaction, loyalty, and business goals.<br>• Oversee the external guest support provider by monitoring performance, reinforcing quality expectations, and ensuring timely resolution of guest concerns.<br>• Act as the main point of contact between internal teams and the guest service partner, guiding escalations, sharing feedback, and driving ongoing service enhancements.<br>• Manage the full lifecycle of guest communications, including complaints, questions, compliments, and recovery actions, with thoughtful and brand-aligned responses.<br>• Review guest feedback data to uncover patterns, highlight recurring issues, and partner with operations and field leadership on corrective actions.<br>• Maintain the guest feedback system with accurate records, reliable reporting, and consistent data quality standards.<br>• Create and refine response guidelines, communication templates, and messaging approaches that support consistency and protect brand reputation.<br>• Present feedback insights and practical recommendations to leadership to improve service delivery and the overall guest experience.<br>• Foster a culture centered on the guest by encouraging accountability, responsiveness, and continuous improvement across teams.