<p>We are seeking a Customer Service Representative for our location in Fairfax, Virginia. This role will be based on-site. The position offers a contract employment opportunity and involves a variety of tasks centered around customer service, collections, and data entry.</p><p>Responsibilities:</p><p><br></p><p>• Efficiently handle customer inquiries and resolve issues.</p><p>• Process customer applications with precision.</p><p>• Update and maintain accurate customer records.</p><p>• Monitor customer accounts and take appropriate actions.</p><p>• Follow up with customers regarding past due payments through phone calls and emails.</p><p>• Send reminders to customers about delinquent payments via email, voicemail, and mail.</p><p>• Perform data entry tasks to update customer accounts.</p><p>• Handle multiple phone calls in a fast-paced environment while maintaining attention to detail.</p><p>• Utilize Office suite effectively and demonstrate a willingness to learn new processes and systems.</p><p><br></p>
<p>We are looking for a meticulous Customer Service Representative to join our team located in a Vienna, Virginia. As a Customer Service Representative, you will be primarily tasked with maintaining customer accounts, resolving customer queries, and processing customer applications. This role offers a contract employment opportunity working onsite Monday to Friday.</p><p>Responsibilities:</p><p>• Efficiently address and resolve customer inquiries</p><p>• Conduct regular monitoring and maintenance of customer accounts</p><p>• Scheduling appointments</p><p>• Ensure customer records are accurate and up to date</p><p>• Uphold high standards of customer service at all times</p><p>• Utilize Microsoft Word, Excel, and Outlook for various tasks.</p><p>• Handle both inbound and outbound customer calls and follow up with emails.</p><p>• Document all customer interactions and communications. </p><p>• Perform updating heavy data entry into internal system.</p><p><br></p>
<p>We are looking for a Customer Service Representative to join our team located in a Fairfax, Virginia. The Customer Service Representative will be responsible for delivering excellent service to clients, resolving inquiries efficiently, and ensuring a positive customer experience at every touchpoint. This role involves phone, email, and online interaction, managing orders, troubleshooting, and escalating issues as needed. </p><p><br></p><p>Key Responsibilities:</p><ul><li>Respond to customer inquiries via phone, email, chat, or in person in a prompt, courteous manner.</li><li>Resolve product or service problems by clarifying the customer's complaint, determining the cause, selecting, and explaining the best solution.</li><li>Process orders, forms, applications, and requests accurately.</li><li>Maintain detailed and accurate records of customer interactions and transactions.</li><li>Collaborate with internal teams to address customer needs or escalate issues.</li><li>Actively participate in ongoing training, team meetings, and contribute to continuous improvement efforts. (Based on general knowledge.)</li></ul>
<p>Our client is seeking an articulate Customer Service Coordinator to support Permitting. In this high‑volume, deadline‑driven call center environment, you’ll assist homeowners, contractors, and municipal offices via phone—while simultaneously documenting in their proprietary system and processing permitting paperwork end‑to‑end. This is a great opportunity with room for growth at a reputable local energy provider.</p><p><br></p><ul><li><strong>Permitting & Documentation:</strong> Process permitting paperwork accurately; perform validations; ensure completeness and compliance.</li><li><strong>Inbound/Outbound Phone Support (~90%):</strong> Communicate with customers and stakeholders; provide updates; resolve issues; perform thorough follow‑up.</li><li><strong>Dispatch & Scheduling:</strong> Coordinate permit‑related appointments, inspections, and technician/contractor schedules; manage changes and escalations.</li><li><strong>Quality Assurance & Tracking:</strong> Verify data accuracy; monitor status through completion; maintain organized digital records.</li><li><strong>Email Communication:</strong> Draft, edit, and proofread customer and partner communications; correspond on behalf of the company with professional tone and clarity.</li><li><strong>Cross‑Team Collaboration:</strong> Partner with Permitting, Operations, and Customer Experience to meet SLAs and ensure smooth workflows.</li></ul>
<p>Are you fluent in English and Spanish? Join our team as a Bilingual Customer Service Representative and make a meaningful impact every day. We’re looking for a talented communicator who can deliver outstanding service to a diverse client base.</p><p>Responsibilities:</p><p>• Manage high-volume inbound calls from residents.</p><p>• Assist community members with applications and navigating county systems.</p><p>• Provide bilingual translations for documents and conversations.</p><p>• Update and maintain resident records.</p><p>• Collaborate with internal teams to escalate cases.</p>
<p>We are looking for a On Call Receptionist to join our team in Reston, Virginia. This is a contract opportunity ideal for someone who excels at multitasking and enjoys providing exceptional service in a detail-oriented environment. The role involves managing front desk operations and ensuring smooth communication within the organization. This is position is on call when needed.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients warmly, ensuring a welcoming atmosphere at the front desk.</p><p>• Manage inbound calls efficiently using a multi-line phone system, addressing inquiries and redirecting calls as necessary.</p><p>• Provide accurate information to callers and assist with general inquiries.</p><p>• Maintain an organized and detail-oriented reception area.</p><p>• Handle administrative tasks such as filing and data entry when required.</p><p>• Monitor and distribute incoming correspondence to the appropriate personnel.</p><p>• Deliver prompt and detail-oriented customer service to all visitors and callers.</p>
<p>Position summary The Office Services Associate is responsible for adding value in providing daily back-office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed. </p><p> Job duties </p><ul><li>Utilize tracking logs to document and manage all office services work.</li><li>Ensure job tickets are accurately completed prior to initiating projects.</li><li>Perform reprographics, mail, and intake functions in accordance with established procedures.</li><li>Execute jobs in the correct sequence to maintain operational efficiency.</li><li>Communicate proactively with supervisors and clients regarding project status, deadlines, and potential issues.</li><li>Meet contractual deadlines for accepting, completing, and delivering assignments.</li><li>Troubleshoot and resolve basic equipment malfunctions to minimize workflow disruptions.</li><li>Lift and transport materials up to 50 lbs. on a regular basis.</li><li>Prioritize workflow to effectively manage multiple assignments in a fast-paced environment.</li><li>Conduct quality assurance checks on personal work and review output produced by team members.</li><li>Load and replenish machines with paper, toner, and other supplies to ensure continuous operation.</li><li>Respond to phone calls and emails while coordinating service requests as needed.</li><li>Provide professional client support in person, via phone, and through electronic communication.</li></ul>
Are you a detail-oriented detail oriented with a welcoming attitude and exceptional organizational skills? Join our team as a Receptionist and become the face of our company, providing outstanding front desk support and delivering excellent service to clients, visitors, and colleagues. <br> Key Responsibilities Greet visitors and clients warmly, directing them to the appropriate department or team member. Answer and route incoming calls promptly and professionally, taking messages as needed. Manage scheduling, appointments, and conference room bookings to ensure smooth operations. Receive, sort, and distribute mail and deliveries. Assist with administrative tasks such as data entry, correspondence, filing, and document preparation. Maintain a clean, organized, and detail oriented reception area. Provide general office support and assist the team with various projects as needed.
<p>We are seeking a personable and professional Bilingual Receptionist to serve as the first point of contact for our organization. This contract, onsite opportunity is ideal for individuals fluent in both English and Spanish who thrive in a fast-paced environment and enjoy supporting an International Nonprofit Organization.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><ul><li>Greet and assist visitors, ensuring a welcoming experience for all guests</li><li>Answer incoming calls and direct them appropriately in both English and Spanish</li><li>Manage scheduling, appointments, and meeting logistics</li><li>Coordinate incoming and outgoing correspondence and deliveries</li><li>Maintain visitor logs and coordinate mail distribution.</li><li>Support leadership with meetings and scheduling.</li><li>Respond to inquiries from employees, clients, and vendors in person, over the phone, and via email</li></ul>
<p> We are looking for a detail-oriented and friendly Receptionist to join our team on a contract basis in Tysons Corner, Virginia. In this role, you will be the first point of contact for visitors and callers, ensuring smooth communication and providing excellent customer service. This position is ideal for someone with strong organizational skills and the ability to manage multiple tasks efficiently.</p><p>Responsibilities:</p><p>• Greet and assist visitors with courtesy and professionalism.</p><p>• Answer and direct incoming phone calls to the appropriate departments.</p><p>• Manage appointment scheduling and maintain calendars efficiently.</p><p>• Perform general receptionist duties, including handling inquiries and correspondence.</p><p>• Support administrative tasks such as handling mailings, filing and data entry as required.</p><p>• Ensure the reception area remains organized and presentable at all times.</p><p>• Provide information and assistance to customers in a timely manner.</p><p>• Collaborate with other team members to enhance office operations.</p><p><br></p>
<p>Join a dynamic and professional team as a Bilingual Receptionist. We are seeking a detail-oriented, friendly, and organized individual who can communicate fluently in both English and Spanish. This front desk position is critical in fostering a welcoming environment, supporting daily office operations, and enhancing client experiences.</p><p>Responsibilities:</p><p>• Greet residents, prospects, and vendors.</p><p>• Manage maintenance requests and update work orders.</p><p>• Handle email inbox and call routing.</p><p>• Assist leasing staff with documentation.</p><p>• Support community announcements and events.</p>
