We are looking for a dedicated Customer Service Representative to join our team in Tracy, California. In this role, you will play a vital part in ensuring customer satisfaction by managing orders, responding to inquiries, and maintaining accurate documentation. This is a long-term contract position offering the opportunity to grow and contribute within a collaborative team environment.<br><br>Responsibilities:<br>• Process and manage customer orders accurately using word processing and spreadsheet tools.<br>• Ensure timely order fulfillment and monitor delivery schedules to meet customer expectations.<br>• Address customer inquiries and provide clear and thoughtful responses to requests.<br>• Prepare detailed reports and correspondence for internal and external stakeholders.<br>• Collaborate with team members to maintain efficient account coverage and resolve issues.<br>• Maintain accurate records and documentation related to customer accounts and transactions.<br>• Book orders promptly while adhering to company guidelines and processes.<br>• Support the team by participating in group activities and contributing to shared goals.<br>• Assist in resolving order-related concerns under the guidance of supervisors and experienced colleagues.
<p>We are looking for a motivated and customer-focused <strong>Customer Experience Specialist</strong> to provide exceptional support to Independent Operators. In this long-term contract role, you will act as a key resource for resolving business-related issues while fostering trust and collaboration with stakeholders. This position is based in Emeryville, California, and offers an exciting opportunity to contribute to a dynamic and service-oriented environment.</p><p><br></p><p>Responsibilities:</p><p>• Address and resolve operator concerns across multiple channels with efficiency and professionalism.</p><p>• Partner with different teams to escalate complex issues and ensure timely resolutions.</p><p>• Provide tailored solutions to operators and follow up to ensure satisfaction.</p><p>• Build and maintain strong relationships with Independent Operators through transparent and responsive communication.</p><p>• Document case resolutions to identify trends and enhance future support processes.</p><p>• Advocate for operator needs by communicating feedback and reporting system bugs.</p><p>• Utilize customer service tools such as <strong>Zendesk </strong>and <strong>ServiceNow </strong>to manage inquiries and track progress.</p><p>• Assist operators with connectivity issues and deliver solutions for technical challenges.</p><p>• Ensure exceptional service delivery while adapting to flexible work schedules, including weekends.</p>
<p><strong>Job Description: Customer Service Representative</strong></p><p><strong>Position Overview:</strong></p><p>We are seeking a dedicated and proactive <strong>Customer Service Representative</strong> to join our team. In this role, you will be responsible for delivering exceptional customer service through a consultative approach while supporting sales efforts and maintaining inventory and stock management. The ideal candidate will excel in fostering customer relationships, ensuring inventory accuracy, and contributing to the overall efficiency and quality of our operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p> </p><p><strong>Customer Service & Sales:</strong></p><ul><li>Provide consultative customer service by understanding client needs and recommending suitable solutions, rather than handling transactions in a purely transactional manner.</li><li>Build lasting relationships with customers by listening actively and delivering personalized service to address their unique requirements.</li><li>Upsell, cross-sell, and promote products or services tailored to customer needs for sustained growth and satisfaction.</li><li>Address inquiries or complaints promptly and professionally to ensure customer satisfaction and retention.</li></ul><p><strong>Inventory Management & Stock Control:</strong></p><ul><li>Perform routine inventory cycle counts and validate stock levels to identify discrepancies.</li><li>Conduct quality assurance checks to ensure products meet company and customer standards.</li><li>Organize and monitor stock levels to optimize inventory operations.</li><li>Collaborate with cross-functional teams to enhance inventory handling processes that align with organizational goals.</li></ul><p><br></p>
<p>We are looking for a dedicated Member Services Representative to join our team in San Francisco, California. In this Contract to permanent position, you will play a vital role in delivering exceptional customer service and ensuring members have a positive experience. This opportunity is ideal for someone who thrives in fast-paced environments and is passionate about supporting a non-profit organization.</p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding customer service by addressing member inquiries and resolving issues promptly.</p><p>• Manage a high volume of calls in a fast-paced call center environment.</p><p>• Accurately input and update member information using computer systems.</p><p>• Maintain detail-oriented and empathetic communication with members during interactions.</p><p>• Collaborate with team members to ensure seamless service delivery.</p><p>• Provide guidance and support to members regarding organizational policies and services.</p><p>• Handle sensitive information with confidentiality and care.</p><p>• Continuously adapt to changing processes and procedures to enhance member satisfaction.</p><p>• Monitor and report recurring member concerns to identify areas for improvement.</p><p><br></p><p>** If you're interested in this position, please apply to this position and contact Allison Jacques at Allison.jacques - at - roberthalf - .com with your word resume and reference job ID#*00410-0013299073*</p>
<p>We are looking for a Client Accounts Specialist to join our team in San Francisco, California. This role involves managing billing processes and client accounts while ensuring exceptional service delivery. The ideal candidate will bring expertise in accounting software systems and customer service to streamline operations and improve client satisfaction. <strong>For immediate consideration, please contact Leon Chang directly via Linked-In.</strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p><strong>Invoice Management:</strong> Prepares and posts client invoices per attorney revisions and client guidelines.</p><p><strong>Cash Application:</strong> Reconciles and applies payments (checks, wires, ACH, credit cards); processes refunds as needed.</p><p><strong>Bank Deposits:</strong> Organizes and deposits checks into correct accounts.</p><p><strong>Trust Accounts:</strong> Records deposits, transfers, and withdrawals for client and state bar trust accounts.</p><p><strong>Recordkeeping:</strong> Maintains accurate electronic files for invoices, cash receipts, disbursements, overpayments, refunds, wires, transfers, write-offs, and unapplied cash.</p><p><strong>Reporting:</strong> Provides accrual, budget, and rate data to attorneys/clients as requested.</p><p><strong>Expense Processing:</strong> Records third-party expenses and disbursements in expense systems.</p><p><strong>Account Management:</strong> Monitors unapplied cash, reallocates payments when bills are revised, and ensures trust funds are used appropriately.</p><p><strong>Collections Support:</strong> Assists with collection efforts when needed.</p>
<p><strong>About the Role:</strong></p><p>We are seeking a detail-oriented and deadline-driven <strong>Accounts Receivable (AR) Specialist</strong>. As an AR Specialist, you will play a key role in the financial operations of our organization by ensuring accurate and timely processing of receivables, maintaining customer accounts, and monitoring collections activities. The ideal candidate is a team player with excellent communication skills and a strong background in accounting or finance.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Oversee the full accounts receivable process, including processing, verifying, and reconciling customer invoices.</li><li>Monitor customer payment activity, follow up on outstanding balances, and resolve discrepancies in a timely manner.</li><li>Prepare and deliver regular AR aging reports and collections updates to management.</li><li>Maintain accurate customer account records, ensuring all payments and adjustments are applied correctly.</li><li>Collaborate with internal teams to research and resolve billing issues or disputes.</li><li>Provide top-notch customer service to clients by addressing inquiries and resolving account questions.</li><li>Ensure compliance with company policies and applicable regulations related to AR processes.</li><li>Assist with month-end and year-end close activities as they pertain to accounts receivable.</li></ul>
We are looking for an Operations Specialist to join our team in Berkeley, California, on a long-term contract basis. This role offers an exciting opportunity to lead and optimize operational processes while managing key systems and platforms. The ideal candidate will bring expertise in order fulfillment, team leadership, and customer service excellence.<br><br>Responsibilities:<br>• Supervise and guide the Dealer and Customer Service Team to ensure exceptional service delivery.<br>• Manage order processing workflows, outbound logistics, and related operational systems.<br>• Utilize platforms such as Amazon Vendor Central and Walmart Supplier Link to oversee B2B operations.<br>• Collaborate with Sales, Marketing, and Operations teams to address and resolve order-related challenges.<br>• Develop team capabilities to handle complex customer and dealer requirements effectively.<br>• Drive process improvements to enhance efficiency and accuracy in operations.<br>• Maintain and update order management systems, ensuring data integrity and seamless operations.<br>• Monitor team performance metrics and implement strategies for continuous improvement.<br>• Coordinate with stakeholders to ensure timely resolution of customer inquiries and issues.<br>• Ensure compliance with company policies and industry standards in all operational activities.
<p><strong><u>ABOUT THE POSITION</u></strong></p><p>The Legal Billing and Collections Specialist will have overall responsibility of performing full-cycle billing and collections functions and will be expected to provide outstanding service to their assigned attorneys, clients and others in the firm. The position is designed for a proactive problem-solver with a self-starter mentality; skilled at navigating ambiguity and independently driving projects to completion. Our team members are committed to quality, customer service, teamwork and have the ability to perform in a fast-paced environment.</p><p><br></p><p><strong>This position is located fully onsite in Oakland, California near public transit.</strong></p><p><strong>The work schedule is Monday to Friday, standard business hours.</strong></p><p><br></p><p><strong><u>ESSENTIAL FUNCTIONS</u></strong></p><p>The position’s essential functions include but are not limited to:</p><ul><li>Generate monthly pre-bills and verify correct billing rates before distribution to Billing Attorneys;</li><li>Edit and finalize client invoices;</li><li>Prepare write-off request forms for approval (if necessary);</li><li>Pull and copy expense backup to accompany invoices;</li><li>Mail/scan/e-bill final invoices to clients;</li><li>Process revised invoices upon request of attorney and/or client;</li><li>Review client contracts for billing guidelines and set up spreadsheet in Excel;</li><li>Update client budgets in billing system;</li><li>Make changes or corrections to time entries requested by the timekeeper in the billing system;</li><li>Calculate and prepare rate increases annually for assigned clients;</li><li>Timely respond to questions and inquiries from internal and external clients;</li><li>Prepare daily deposit and post cash receipts which includes scanning checks and backup documents for online filing;</li><li>Assist team members with their client billing lists;</li><li>Manage and prioritize multiple projects simultaneously;</li><li>Work cordially, cooperatively, and productively with department and firm employees;</li><li>Ability to work under pressure and deadlines and produce a quality product;</li><li>File client-matter documentation electronically and in iManage;</li><li>Collaborate with Billing Attorneys on collections, with ability to interact with clients regarding same;</li><li>Monitor and track accounts receivables to ensure collection goals are met;</li><li>Other functions as assigned; and</li><li>Work overtime as needed;</li></ul><p><br></p>
Accounts Receivable Specialist Overview Dynamic manufacturing company is seeking a skilled Accounts Receivable (AR) Specialist to join our team! This role is critical in ensuring the financial health of the company by managing and reducing outstanding receivable balances. The ideal candidate will work closely with cross-functional teams, including sales, to investigate and resolve billing discrepancies and maintain positive client relationships. Key Responsibilities Accounts Receivable Management: Monitor, review, and manage outstanding accounts receivable balances to improve cash flow. Follow up with customers on overdue payments via phone, email, or written communication in a timely, detail oriented manner. Billing Discrepancy Resolution: Collaborate with the sales team to investigate and resolve billing discrepancies or disputes promptly. Research and reconcile invoice errors, credit memos, and payment misapplications. Customer Communication: Act as the primary point of contact for customer account inquiries, providing resolutions efficiently. Build and maintain strong working relationships with clients to ensure clear communication and mutual understanding of account expectations. Reporting & Documentation: Prepare, review, and analyze aging reports to identify and prioritize collection efforts. Record and maintain accurate documentation of collection activity in compliance with company policies and procedures. Process Improvement: Recommend and implement process improvements to streamline billing and collections workflows. Posted by Recruiting Director Scott G. Moore (See LinkedIn Also)
<p>We are seeking a <strong>Patient Administrative Specialist</strong> to join our front office team in an outpatient clinic environment. As a <strong>Patient Administrative Specialist</strong>, you will play a vital role in ensuring smooth daily operations through coordination of new patients, surgery scheduling, and administrative support. This <strong>Patient Administrative Specialist</strong> position is ideal for someone who excels in communication, multitasking, and thrives in a patient-centered setting.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Serve as the first point of contact at the front desk for patient check-in and check-out.</li><li>Welcome and assist patients with appointment-related inquiries, payments, and schedules.</li><li>Answer and manage multi-line phone system; direct calls, take messages, and route appropriately.</li><li>Confirm that insurance verifications and authorizations are completed before appointments.</li><li>Coordinate with providers to manage scheduling preferences and urgent patient requests.</li><li>Support provider-patient interactions using internal reference materials.</li><li>Perform administrative tasks such as updating databases, maintaining directories, and processing forms.</li><li>Operate electronic medical records and phone systems efficiently.</li><li>Uphold high standards of service and meet departmental expectations.</li><li>Respond to non-clinical CRMs and escalate when necessary.</li><li>Handle incoming faxes, mail distribution, and filing of clinic documentation.</li></ul>
We are looking for a detail-oriented Vendor Master Specialist to join our team in Emeryville, California. In this long-term contract role, you will play a key part in maintaining accurate vendor data and ensuring seamless onboarding processes for suppliers. This position requires a high level of accuracy, independent judgment, and excellent communication skills to manage vendor-related inquiries and resolve issues efficiently.<br><br>Responsibilities:<br>• Ensure timely and accurate completion of vendor requests, verifying all supporting documentation and compliance with company policies.<br>• Conduct regular audits and data integrity checks to uphold the quality of vendor master data.<br>• Collaborate with internal teams and external suppliers to maintain vendor information such as business names, addresses, banking details, and classifications.<br>• Address vendor-related inquiries, troubleshoot issues, and resolve payment-related discrepancies.<br>• Assist with 1099 reporting and other vendor master data-related tasks.<br>• Generate and review master data reports for accuracy and completeness.<br>• Verify sensitive data verbally to ensure security and compliance.<br>• Manage multiple tasks and prioritize workflows to meet deadlines effectively.<br>• Provide exceptional customer service to internal departments and external stakeholders.
<p>The <em>Patient Access Representative</em> is essential in ensuring the smooth and accurate registration of all patient types. The <em>Patient Access Representative</em> gathers and verifies demographic and insurance information while providing exceptional customer service throughout the registration process. As a <em>Patient Access Representative</em>, you will contribute directly to patient satisfaction, operational efficiency, and regulatory compliance.</p><p><strong>Responsibilities:</strong></p><ul><li>Complete patient registration and admission processes in compliance with EMTALA regulations and organizational policies.</li><li>Accurately obtain and enter patient demographic, insurance, and eligibility information.</li><li>Collect and document co-pays, deductibles, and deposits from patients.</li><li>Obtain all required patient signatures on legal and registration-related documentation.</li><li>Scan all registration-related documents into the Electronic Document Management (EDM) system by the end of each shift.</li><li>Utilize verification tools such as HDX, payer websites, and Experian for insurance and demographic confirmation.</li><li>Prioritize registration tasks effectively during high-volume periods while maintaining service quality.</li><li>Collaborate with clinical and administrative staff by providing essential materials such as wristbands and facesheets in a timely manner.</li><li>Respond to notifications and crossovers from nursing staff in a prompt and accurate manner.</li><li>Distribute HIPAA-compliant Notices of Privacy Practices</li></ul>
<p>We are seeking a bilingual (Japanese/English) Desktop Support Specialist to join our IT team. The ideal candidate will provide technical support for end users, including hardware, software, and network issues, with a strong focus on supporting Japanese-speaking employees or clients. This role requires excellent troubleshooting skills, customer service, and fluency in both Japanese and English.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for software, hardware, and network systems, ensuring timely issue resolution.</p><p>• Provide specialized assistance to Japanese-speaking users, addressing their IT needs effectively.</p><p>• Manage and maintain system configurations, ensuring optimal performance and user accessibility.</p><p>• Troubleshoot and resolve issues related to Active Directory, backup technologies, and configuration management.</p><p>• Support mobile devices, including Android and Apple products, ensuring seamless functionality.</p><p>• Collaborate with team members to implement and manage Cisco and Citrix technologies.</p><p>• Perform regular maintenance and updates for Dell hardware and other computer systems.</p><p>• Ensure proper documentation of support activities and resolutions for future reference.</p><p>• Monitor and address system alerts to prevent potential disruptions.</p><p>• Deliver excellent customer service while adhering to company standards and best practices.</p>
<p>Michelle Espejo with Robert Half Financial Services is recruiting for a <strong>Client Service Associate </strong>at a <strong>Wealth Management Firm</strong>. This is a full-time permanent role based in <strong>San Jose.</strong></p><p><br></p><p>Join a thriving wealth management firm known for its rapid growth, exceptional service, and innovative technology. The firm offers great career development opportunities, competitive compensation, and a supportive, team-oriented environment.</p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Providing excellent service to clients.</li><li>Helping out in client meetings.</li><li>Keeping up-to-date with client documentation.</li><li>Adhering to regulatory rules.</li><li>Processing client transactions accurately and punctually.</li><li>Assisting in web calls and international banking support.</li></ul><p><strong>*Contact <u>Michelle Espejo via LinkedIn or email</u> for additional info and immediate consideration. </strong></p>
We are seeking an Invoicing Specialist to join our team based in San Ramon, California. The role involves maintaining and adjusting accounts, handling invoice discrepancies, and resolving issues related to invoicing. This role is pivotal within our organization and focuses on ensuring accurate and efficient processing and reconciliation of invoices. <br><br>Responsibilities:<br>• Accurately process invoices and enter them into the database.<br>• Analyze account balances to ensure accuracy and adjust accounts as necessary.<br>• Handle invoice discrepancies and rectify them promptly.<br>• Monitor and resolve invoice-related issues.<br>• Maintain accurate records of all invoice-related activities.<br>• Perform reconciliation of invoices to ensure accuracy. <br>• Review and monitor customer accounts regularly. <br>• Take appropriate action based on account monitoring results. <br>• Assist in maintaining an accurate account balance. <br>• Collaborate with the team to improve invoicing processes.
The Accounts Payable Technician supports the Finance Department by performing a variety of technical duties related to vendor payments, invoice processing, account reconciliation, and financial reporting. This position also provides customer service to vendors and city staff and may assist with payroll and general accounting tasks.<br><br>Key Responsibilities:<br><br>Process invoices and issue vendor payments in compliance with City policies.<br><br>Reconcile accounts and resolve discrepancies with vendors.<br><br>Maintain accurate financial and payment records.<br><br>Respond to inquiries from vendors and departments regarding payment status.<br><br>Assist with payroll processing and related duties as needed.<br><br>Prepare reports and perform data entry in financial systems.<br><br>Qualifications<br><br>Associate’s Degree in Accounting, Finance, or related field and 2 years of finance or accounts payable experience;<br>or equivalent combination of education and experience.<br><br>Experience in a public agency is preferred.<br><br>Other Requirements<br><br>Valid California Driver’s License may be required.<br><br>Ability to lift up to 20 lbs.<br><br>Skills<br><br>Knowledge of accounts payable and financial record-keeping.<br><br>Proficient in Microsoft Office and accounting software.<br><br>Accurate data entry and strong attention to detail.<br><br>Excellent customer service and communication skills.<br><br>Ability to meet deadlines and follow policies.
<p>As a <strong>Senior Payroll Administrator</strong>, you will play a key role in ensuring accurate and efficient payroll practices for our team. You will work closely with various departments to maintain seamless payroll operations and support employee satisfaction.</p><p><br></p><p>This is a contract to hire opportunity.</p><p><br></p><p><strong>Work Schedule & Location</strong></p><p><strong>This is a fully onsite position located in San Leandro, CA, working a consistent schedule of Monday through Friday, 8:00 AM to 5:00 PM.</strong></p><p><br></p><p><strong>Your Contributions Will Include:</strong></p><ul><li>Accurately processing payroll in accordance with deadlines.</li><li>Overseeing timecard management to ensure data integrity.</li><li>Maintaining open and consistent communication with team members to address payroll matters.</li><li>Generating custom payroll reports and ensuring records are up to date and compliant.</li><li>Conducting <strong>ad hoc payroll audits</strong> and managing off-cycle payroll processing as needed.</li><li>Addressing employee payroll inquiries with professionalism and a customer-focused approach.</li><li>Supporting payroll compliance by adhering to <strong>federal and multi-state regulations</strong>.</li><li>Handling other payroll-related duties and tasks as needed to support overall business operations.</li></ul><p><br></p>
<p>As a <strong>Payroll Administrator</strong>, you will play a key role in ensuring accurate and efficient payroll practices for our team. You will work closely with various departments to maintain seamless payroll operations and support employee satisfaction.</p><p><br></p><p>This is a contract role that is anticipated to last approximately 6 months.</p><p><br></p><p><strong>Work Schedule & Location</strong></p><p><strong>This is a fully onsite position located in San Leandro, CA, working a consistent schedule of Monday through Friday, 8:00 AM to 5:00 PM.</strong></p><p><br></p><p><strong>Your Contributions Will Include:</strong></p><ul><li>Accurately processing payroll in accordance with deadlines.</li><li>Overseeing timecard management to ensure data integrity.</li><li>Maintaining open and consistent communication with team members to address payroll matters.</li><li>Generating custom payroll reports and ensuring records are up to date and compliant.</li><li>Conducting <strong>ad hoc payroll audits</strong> and managing off-cycle payroll processing as needed.</li><li>Addressing employee payroll inquiries with professionalism and a customer-focused approach.</li><li>Supporting payroll compliance by adhering to <strong>federal and multi-state regulations</strong>.</li><li>Handling other payroll-related duties and tasks as needed to support overall business operations.</li></ul><p><br></p>
<p>We are looking for an experienced Accounts Payable Specialist to join our team in Stockton, California. In this long-term contract role, you will play a key part in ensuring the accuracy and efficiency of vendor payments and financial record-keeping. This position offers an excellent opportunity to contribute to a government organization and work collaboratively with vendors and internal staff.</p><p><br></p><p>Responsibilities:</p><p>• Process vendor invoices and payments in adherence to organizational policies and procedures.</p><p>• Reconcile accounts and address discrepancies with vendors to ensure accurate financial records.</p><p>• Maintain up-to-date and organized payment documentation within financial systems.</p><p>• Respond to vendor and departmental inquiries regarding payment statuses and resolve issues as needed.</p><p>• Assist with payroll processing tasks and general accounting duties when required.</p><p>• Prepare financial reports and perform data entry into accounting software.</p><p>• Conduct check runs and manage automated clearing house (ACH) transactions.</p><p>• Ensure compliance with account coding and invoice processing standards.</p><p><br></p><p>For immediate consideration please contact Cortney at 209-225-2014</p><p><br></p>
We are looking for a dedicated and detail-oriented Sales Support team member to join our team in Fremont, California. In this role, you will collaborate closely with customers and Account Managers to address inquiries, manage orders, and provide solutions tailored to client needs. This is a long-term contract position offering an opportunity to grow within a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Respond to customer inquiries promptly, providing accurate quotes and processing orders efficiently.<br>• Expedite orders and manage returns to ensure customer satisfaction.<br>• Source parts and products to meet client requirements effectively.<br>• Assist in driving sales by supporting Account Managers and identifying opportunities for growth.<br>• Contribute to stockroom operations when necessary, ensuring inventory is organized and accessible.<br>• Maintain attention to detail when entering orders and managing customer information.<br>• Build and nurture strong business relationships with clients to foster long-term partnerships.<br>• Collaborate with team members to streamline processes and improve overall efficiency.<br>• Utilize Microsoft tools to manage sales data, track orders, and monitor performance.
<p><strong>Michelle Espejo with Robert Half Financial Services</strong> is recruiting for a <strong>Client Service Associate </strong>at a <strong>Boutique RIA</strong>. This is a full-time permanent role based in <strong>Walnut Creek</strong> with a <strong>Hybrid</strong> schedule.</p><p> </p><p>Join a collaborative, client-focused team where your work directly impacts clients’ financial journeys. The culture emphasizes curiosity, teamwork, and adaptability, offering opportunities to grow your skills, deepen expertise, and advance your career.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Assist clients with account updates, beneficiary changes, and transactions</li><li>Process wire transfers and rollover requests efficiently and securely</li><li>Respond to client inquiries and deliver personalized support</li><li>Manage client onboarding and maintain CRM records</li><li>Collaborate with advisors to align actions with client plans</li><li>Support the team with reports, presentations, and client materials</li><li>Uphold confidentiality and best practices for client information</li></ul><p><strong>*Contact <u>Michelle Espejo via LinkedIn or email</u> for additional info and immediate consideration. </strong></p>
<p><strong>Jennifer Fukumae</strong> is partnering with a boutique, ultra-high-touch wealth management firm supporting some of the world’s most sophisticated families seeking a Senior Client Service Associate to deliver exceptional support across investment operations, client onboarding, and financial administration for a curated group of ultra-high-net-worth clients.</p><p><br></p><p><strong>Client Service Associate</strong></p><p><strong>$90,000–$110,000 base + 15–30% discretionary bonus</strong></p><p><strong>100% Remote (Optional SF Office Access)</strong></p><p> </p><p>📩 Interested? Let’s connect. Reach out to <strong>Jennifer Fukumae</strong> on LinkedIn to explore this role or other finance leadership opportunities in my network.</p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Be the client’s operational quarterback—owning onboarding, money movement, and reporting workflows</li><li>Coordinate wires, capital calls, tax document tracking, and alt investment subscriptions</li><li>Support philanthropic entities and family office operations with precision</li><li>Liaise with custodians, advisors, and internal stakeholders to maintain a seamless client experience</li><li>Review and finalize investment reports and performance data (no data entry)</li></ul>
<p><b>Growing and expanding company located in beautiful Santa Cruz County has new opportunity with great salary, benefits and perks! </b></p><p>The primary objective of this role is to support customer engagement and grow the customer base in alignment with organizational goals. The position entails general sales activities, leveraging core competencies to investigate, identify, and develop new business opportunities across established and emerging markets and applications.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and manage offers and quotations for prospective and current customers involving both existing and new products.</li><li>Represent the organization at trade shows, conferences, and seminars to promote offerings and build customer relationships.</li><li>Conduct in-person visits to both existing and potential clients to ensure satisfaction and identify new business opportunities.</li><li>Efficiently input customer data into CRM systems (e.g., Salesforce) and ensure prompt entry of sales orders into production systems.</li><li>Identify and capitalize on growth opportunities to expand the organization’s footprint in new and existing markets.</li><li>Collaborate with engineering teams to ensure seamless transition from prospect to customer and proper alignment with technical specifications.</li><li>Collect market data and compile reports on trends, growth opportunities, and the impact of ongoing efforts to management.</li><li>Conduct contract reviews to ensure accuracy (e.g., terms and conditions, export regulations, etc.).</li><li>Oversee billing and occasional shipping activities as necessary.</li></ul><p>Posted by Recruiting Director Scott G. Moore (See LinkedIn also) </p>
<p><strong>Jennifer Fukumae</strong> is partnering with a boutique, ultra-high-touch wealth management firm supporting some of the world’s most sophisticated families seeking a Senior Client Service Associate to deliver exceptional support across investment operations, client onboarding, and financial administration for a curated group of ultra-high-net-worth clients. As part of a growing team that manages bespoke single-family office structures (not a traditional MFO), you’ll work alongside high-caliber professionals in a flexible, collaborative environment—fully remote or hybrid from our San Francisco office.</p><p><br></p><p><strong>Senior Client Service Associate</strong></p><p><strong>$90,000–$110,000 base + 15–30% discretionary bonus</strong></p><p><strong>100% Remote (Optional SF Office Access)</strong></p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Be the client’s operational quarterback—owning onboarding, money movement, and reporting workflows</li><li>Coordinate wires, capital calls, tax document tracking, and alt investment subscriptions</li><li>Support philanthropic entities and family office operations with precision</li><li>Liaise with custodians, advisors, and internal stakeholders to maintain a seamless client experience</li><li>Review and finalize investment reports and performance data (no data entry)</li></ul>
<p><strong>Michelle Espejo with Robert Half Financial Services</strong> is recruiting for a <strong>Senior Client Service Associate</strong> with a growing San Francisco–based <strong>RIA</strong>.</p><p> </p><p>This firm is redefining single‑family offices, working with founders, investors, and multi‑generational families on tailored wealth strategy, portfolio management, and family office services. </p><p> </p><p>You’ll join a collaborative<strong>, low‑turnover team</strong> with <strong>real growth potential</strong>, <strong>full remote flexibility</strong>, strong benefits, and the chance to work with some of the world’s most sophisticated clients.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Oversee the full client experience: onboarding, subscriptions/redemptions, money movement, and reporting</li><li>Coordinate wires, funding requests, and daily operations</li><li>Support client‑run foundations and philanthropic initiatives</li><li>Track tax workflows and deadlines</li><li>Partner with internal teams and external providers to keep operations smooth</li><li>Review and finalize investment reports</li><li>Communicate with polish and discretion</li></ul><p><strong>*Contact <u>Michelle Espejo via LinkedIn or email</u> for additional info and immediate consideration. </strong></p>
