<p>Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will play a key role in providing advanced technical support to end-users, troubleshooting complex issues, and ensuring the efficient operation of IT systems. This is a contract position that offers an exciting opportunity to work with a reputable company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Advanced Troubleshooting:</strong> Diagnose and resolve complex technical issues related to hardware, software, and network systems, serving as an escalation point for Tier 1 support.</li><li><strong>Ticket Resolution:</strong> Handle escalated support tickets, ensuring that they are resolved in a timely and efficient manner while maintaining high levels of end-user satisfaction.</li><li><strong>User Training:</strong> Provide guidance and training to end-users on software applications, system best practices, and advanced problem-solving techniques to improve self-sufficiency.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and common issues, contributing to a knowledge base for the IT support team.</li><li><strong>Vendor Coordination:</strong> Collaborate with third-party vendors and service providers to facilitate problem resolution and the procurement of hardware or software solutions.</li><li><strong>Remote Support:</strong> Offer remote assistance to users, ensuring prompt and effective resolution of issues, especially in situations where on-site support is not required.</li><li><strong>Root Cause Analysis:</strong> Investigate and identify the root causes of recurring technical problems, and work on strategies to prevent their reoccurrence.</li><li><strong>Escalation Management:</strong> Collaborate with Tier 3 support teams to resolve issues that require advanced technical expertise, ensuring seamless handover of escalated tickets.</li></ol><p><br></p>
<p>Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst, you will be responsible for resolving highly complex technical issues, providing expert guidance, and ensuring the organization's IT systems operate at peak performance. This is a contract position offering an opportunity to work with a respected company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Advanced Problem Resolution:</strong> Serve as the highest level of technical support, resolving the most complex issues related to hardware, software, and network systems.</li><li><strong>Escalated Ticket Management:</strong> Handle and take ownership of escalated support tickets, ensuring prompt resolution and maintaining end-user satisfaction.</li><li><strong>Technical Leadership:</strong> Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving challenging technical problems.</li><li><strong>Root Cause Analysis:</strong> Investigate and identify the root causes of recurring technical issues, working on strategies to prevent their reoccurrence and improve system stability.</li><li><strong>Documentation and Knowledge Sharing:</strong> Maintain a knowledge base of complex technical issues and solutions, facilitating knowledge transfer within the IT support team.</li><li><strong>Collaboration with Other Teams:</strong> Collaborate with Tier 2 and Tier 3 support teams, as well as system administrators and network engineers, to resolve issues and optimize IT systems.</li><li><strong>Vendor Coordination:</strong> Work closely with third-party vendors and service providers to facilitate problem resolution and the procurement of advanced hardware or software solutions.</li><li><strong>Performance Optimization:</strong> Identify opportunities for performance optimization, capacity planning, and system improvements to meet the organization's evolving needs.</li></ol><p><br></p>
<p>Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the first point of contact for end-users seeking technical assistance, providing essential support and ensuring a seamless user experience. This is a contract position that offers an opportunity to work with a respected company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>User Support:</strong> Provide friendly and efficient technical support to end-users via various channels, including phone, email, and chat, addressing a wide range of hardware and software issues.</li><li><strong>Ticket Management:</strong> Log, prioritize, and track support requests using a ticketing system, ensuring timely and accurate resolution of problems.</li><li><strong>Troubleshooting:</strong> Diagnose and resolve basic technical issues related to desktops, laptops, software applications, printers, and other IT peripherals.</li><li><strong>Password Resets:</strong> Assist users with password resets and account access issues, following security protocols and authentication procedures.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and common issues for future reference.</li><li><strong>User Training:</strong> Provide guidance to end-users on software applications and best practices, helping them become more self-reliant.</li><li><strong>Escalation:</strong> Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams, ensuring efficient problem resolution.</li><li><strong>Remote Support:</strong> Offer remote assistance to users to resolve issues, especially in situations where on-site support is not required.</li></ol><p><br></p>
<p>A growing entertainment and live event organization is seeking a talented HR Manager to join our team in Nashville, Tennessee. This role involves managing key human resources functions and providing strategic support to ensure smooth operations across various HR areas. You will have the opportunity to contribute to employee relations, recruitment, onboarding, and compensation planning while collaborating with leadership teams. Additional responsibilities are below:</p><p><br></p><p>Responsibilities:</p><p>• Contributes to building a strong HR foundation that supports organizational growth and positions the company as an employer of choice.</p><p>• Partners closely with U.S. leaders and HR teams while collaborating effectively with HR partners in the UK and Canada, leveraging global resources and shared services.</p><p>• Works closely with management and employees to maintain positive workplace relationships, engagement, and retention, while managing and resolving complex employee relations matters.</p><p>• Conducts effective, thorough, and objective investigations related to employee relations, policy concerns, and workplace issues.</p><p>• Provides day-to-day HR guidance to management, including talent acquisition support, leadership coaching, employee counseling, performance management, and policy interpretation.</p><p>• Supports workforce planning, succession planning, compensation alignment, and employment recommendations for new hires, promotions, and transfers in accordance with company policies.</p><p>• Assists in the rollout of key HR initiatives such as talent planning, annual goal-setting, performance reviews, sales and commission planning, and other organizational programs.</p><p>• Ensures ongoing compliance with federal, state, and local employment laws while maintaining deep knowledge of evolving legal requirements and HR best practices.</p><p>• Leads and supports HR operations for a multi-state employee population, including onboarding, I-9 compliance, terminations, job description development, HRIS/recruitment systems (e.g., iCIMS), and full-cycle recruiting.</p>
We are looking for a driven and experienced Regional Human Resource Operations Manager to oversee HR services across our organization in Nashville, Tennessee. This hands-on leadership role involves guiding a team of HR and Payroll professionals, ensuring operational excellence, and driving strategic initiatives. The ideal candidate will possess strong leadership skills and a passion for fostering a culture of innovation, inclusivity, and continuous improvement.<br><br>Responsibilities:<br>• Lead and manage a team of HR and payroll professionals to ensure efficient and accurate execution of HR operations across the region.<br>• Oversee HR administration, benefits management, recruitment coordination, and compliance processes while adhering to all regulatory requirements.<br>• Develop and mentor team members, encouraging skill development and fostering a high-performance culture.<br>• Implement and standardize HR processes to ensure consistency and improve employee experiences.<br>• Monitor compliance with employment laws and regulations, establishing risk management strategies to mitigate operational errors.<br>• Collaborate with the Global HR Operations Leadership Team to align regional HR strategies with organizational goals.<br>• Manage relationships with HR service vendors, ensuring contractual compliance and optimal service delivery.<br>• Drive initiatives to streamline HR operations, enhance efficiency, and improve accuracy.<br>• Represent regional HR interests in leadership discussions and contribute to strategic decision-making.<br>• Apply functional expertise to optimize policies, procedures, and HR services while supporting organizational objectives.
<p>We at Robert Half are looking to add to our pool of Digital Marketing Specialists to develop, manage, and optimize digital campaigns across various platforms. You'll play a key role in tracking performance, implementing advanced analytics, and ensuring that digital marketing efforts are data-driven and effective. We are industry professionals that specialize in recruiting for top talent all over North America. Our dedicated Marketing and Creative team is here to put your needs first and passionately represent you!</p><p> </p><p> </p><p>Location: Nashville, TN (open to hybrid or onsite)</p><p>W2 Pay: $30-$50/hr</p><ul><li>We are looking for someone who is open to PT or FT, Contract, Contract to Hire, or Permanent Placements</li></ul>
We are looking for a meticulous and detail-oriented Controller to oversee document management processes and ensure the accuracy and security of organizational records. This role is based in Nashville, Tennessee, and involves streamlining documentation workflows, maintaining compliance, and supporting efficient record-keeping practices. The ideal candidate will be proactive and skilled in managing document control systems.<br><br>Responsibilities:<br>• Manage and oversee document control processes to ensure records are accurate and well-organized.<br>• Conduct document scanning and digitization to streamline access and storage.<br>• Implement and maintain systems for tracking and compiling documentation efficiently.<br>• Ensure compliance with organizational standards and regulatory requirements for document handling.<br>• Review and verify the integrity of scanned documents to maintain data accuracy.<br>• Collaborate with departments to improve document management workflows and practices.<br>• Troubleshoot issues related to document scanning and management systems.<br>• Provide training and guidance on best practices for document control.<br>• Maintain security and confidentiality of sensitive records.<br>• Generate reports on document control activities and performance metrics.
<p>Our client, a leading full-service direct response advertising and marketing agency based in Nashville, TN, is seeking an experienced Director Response CMO (Director of Marketing) to join their rapidly growing team. This is an on-site position and candidates must reside in Middle Tennessee.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Strategic Leadership:</strong> Develop and implement integrated marketing strategies that drive measurable client results across all channels.</li><li><strong>Budget Management:</strong> Oversee and optimize the marketing budget to ensure strong ROI and effective allocation of resources.</li><li><strong>Team Management:</strong> Lead, mentor, and grow a high-performing marketing team, fostering a collaborative and results-driven environment.</li><li><strong>Market Research:</strong> Direct comprehensive market research efforts to identify customer trends, market opportunities, and competitive intelligence, guiding campaign strategy.</li><li><strong>Campaign Oversight:</strong> Spearhead creative, digital, social, content, and direct response campaigns from briefing to execution and post-campaign analysis.</li><li><strong>Analytics & Performance Measurement:</strong> Establish and monitor KPIs, leveraging data analytics for continuous improvement and optimization.</li><li><strong>Cross-functional Collaboration:</strong> Partner with internal teams including sales and product development to align marketing efforts with overall business goals.</li></ul>
We are looking for an experienced Staff Accountant to join our team in Nashville, Tennessee. This Contract to permanent position offers the opportunity to contribute to key financial operations, including general ledger management and month-end closing activities. As a vital member of our accounting team, you will play a significant role in ensuring accurate financial reporting and compliance.<br><br>Responsibilities:<br>• Handle general ledger accounting for assigned areas, ensuring accuracy and completeness.<br>• Execute month-end close procedures promptly, meeting established deadlines.<br>• Prepare and post journal entries to maintain accurate financial records.<br>• Record accruals, expense allocations, and perform month-end adjustments.<br>• Conduct monthly reconciliations of balance sheet accounts to ensure consistency.<br>• Collect, analyze, and input data into the general ledger system effectively.<br>• Organize and maintain financial records, including filing supporting documentation.<br>• Collaborate with internal and external teams to ensure proper recording of financial transactions.<br>• Assist in preparing budget reports and performing variance analyses to support financial planning.<br>• Provide support during annual audits by compiling schedules, work papers, and financial reports.
<p>Our client is seeking an experienced Litigation Paralegal to join their law firm in Nashville, Tennessee. In this role, you will provide essential legal support for complex family law and business litigation cases, collaborating closely with attorneys to ensure thorough case preparation and management. This position requires someone with strong attention to detail, excellent organizational skills, and the ability to handle high-pressure situations effectively.</p><p><br></p><p>• Assist attorneys in preparing trial binders, notebooks, and other materials for hearings, depositions, and trials.</p><p>• Manage electronic discovery processes, including document reviews, coding, and production using platforms such as Relativity.</p><p>• Participate in depositions, mediations, and trials, handling logistics, exhibits, and witness preparation.</p><p>• File and serve legal documents such as motions, briefs, and appendices in both state and federal courts.</p><p>• Maintain and organize case files, databases, and discovery materials for efficient access and review.</p><p>• Conduct legal and internet research to gather relevant case information and resources.</p><p>• Ensure compliance with rules of evidence and trial procedures during case preparation.</p><p>• Oversee docket calendar management and track critical case deadlines.</p><p>• Coordinate with IT personnel and vendors to resolve discovery and document-related issues.</p><p>• Prepare and issue subpoenas, ensuring proper service and documentation.</p>
We are looking for a detail-oriented and personable Receptionist to join our team on a long-term contract basis in Nashville, Tennessee. The ideal candidate will serve as the first point of contact for visitors and callers, ensuring a welcoming and efficient experience. This role requires strong communication skills and the ability to handle multiple tasks in a fast-paced environment.<br><br>Responsibilities:<br>• Greet visitors and clients in a friendly and detail-oriented manner, ensuring they feel welcomed.<br>• Manage and operate a multi-line phone system, efficiently directing calls to the appropriate departments.<br>• Handle incoming calls, providing accurate information or transferring them as needed.<br>• Maintain a well-organized reception area, ensuring it is clean and presentable.<br>• Assist with basic administrative duties, such as scheduling appointments and managing correspondence.<br>• Respond promptly to inquiries and ensure exceptional customer service is delivered.<br>• Coordinate with internal teams to relay messages and provide updates.<br>• Monitor and manage switchboard operations for 1 to 10 lines.<br>• Support part-time receptionist duties as required.<br>• Uphold confidentiality and security protocols when handling sensitive information.
<p>We are looking for a skilled Data Security Analyst to join a dynamic team in Mount Pleasant, Tennessee, within the plastics manufacturing industry. This is a Contract to permanent position where you will play a pivotal role in managing user accounts, ensuring security frameworks are upheld, and troubleshooting critical systems. As the sole onsite IT specialist, you will collaborate closely with external vendors while overseeing system security and compliance.</p><p><br></p><p>Responsibilities:</p><p>• Manage the onboarding and offboarding processes for user accounts, ensuring smooth transitions and secure access.</p><p>• Troubleshoot and support the organization's commerce platform, resolving technical issues as they arise.</p><p>• Collaborate with external vendors to maintain system functionality and manage vendor relationships effectively.</p><p>• Familiarity with Dynamics 365 Finance & Operations and EDI processes (mapping, transactions, and file management).</p><p>• Monitor and maintain security frameworks, including implementing firewalls, encryption programs, and compliance certifications.</p><p>• Provide technical support for wired, wireless, and network connectivity across various devices.</p><p>• Set up and maintain computer networks, assisting employees with IT-related challenges.</p><p>• Perform regular data and configuration backups to ensure system reliability.</p><p>• Maintain detailed inventory records for all company equipment and devices.</p><p>• Investigate and respond to security breaches, implementing solutions to mitigate risks.</p><p>• Configure and manage cloud computing environments, telecommunication systems, and network equipment.</p>
