<p>We are looking for a dedicated Human Resources (HR) Assistant to join the team of our valued client in Franklin, Tennessee. This is a long-term contract position that offers an excellent opportunity to support and enhance HR operations. The ideal candidate will play a key role in onboarding, employee relations, and maintaining HR systems.</p><p><br></p><p>Responsibilities:</p><p>• Answer incoming calls, route calls as needed, and/or answer inquiries of inbound calls.</p><p>• Support answering inquiries through the HR inbox.</p><p>• Support various HR administrative tasks, including maintaining personnel records and processing employee documentation.</p><p>• Assist with onboarding new hires by coordinating orientation sessions and preparing necessary paperwork.</p><p>• Manage and update data in Human Resources Information Systems (HRIS), ensuring accuracy and confidentiality.</p><p>• Respond to employee inquiries regarding HR policies, benefits, and procedures with attention to detail.</p><p>• Conduct background checks and verify employment history for prospective candidates.</p><p>• Utilize systems such as UKG Pro and Kronos for timekeeping and workforce management.</p><p>• Create reports and presentations using Microsoft Excel, Word, and PowerPoint to support HR initiatives.</p><p>• Answer and direct incoming calls via a multi-line phone system to appropriate departments.</p><p>• Maintain organized communication channels, effectively addressing inquiries from employees and management.</p><p>• Collaborate with the HR team to streamline processes and improve overall efficiency.</p>
<p><strong>Senior Project Manager II</strong></p><p><strong>Contract: </strong>15 weeks, Contract to Hire</p><p><strong>Work Arrangement:</strong> Remote</p><p><strong>Work Hours:</strong> Monday through Friday, 8:00 AM – 5:00 PM </p><p><strong>Job Overview:</strong></p><p>We are seeking an experienced <strong>Senior Project Manager II</strong> to lead the implementation of a new contact center team and associated technology across multiple physician practices. In this role, you will work closely with contact center leadership to develop and execute project plans encompassing process mapping, testing, rollout planning, business requirements, and communication strategies. The Senior Project Manager II will coordinate activities across business units, physician practices, and technical teams, ensuring projects are delivered on time, within budget, and to defined specifications.</p><p>This high-visibility role requires strong communication, organizational, and leadership skills, as well as a demonstrated ability to drive transformation and manage stakeholder relationships effectively.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as the primary point of accountability for assigned projects.</li><li>Coordinate and manage relationships across multiple stakeholders, including business owners, team members, and service centers.</li><li>Develop strategic documents (e.g., project charters, education and communication plans, detailed project plans) and provide updates/presentations to stakeholders.</li><li>Identify and mitigate project risks, issues, and cross-project dependencies.</li><li>Ensure deliverables are completed throughout the project lifecycle.</li><li>Facilitate decision-making, problem-solving, and the creation of implementation toolkits or migration schedules.</li><li>Mentor and manage project team members as appropriate.</li></ul><p><br></p>
