We are looking for a dedicated Part-Time Customer Service Representative to join our team in Middleton, Massachusetts. In this role, you will serve as a vital link between customers and our organization, ensuring satisfaction through exceptional support and efficient service. This is a long-term contract position offering an excellent opportunity to build your skills in a detail-oriented environment.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries via phone, email, or other communication channels.<br>• Manage order entry and ensure accuracy in processing requests.<br>• Handle both inbound and outbound calls to address customer needs effectively.<br>• Collaborate with internal teams to resolve issues and provide timely solutions.<br>• Maintain detailed records of customer interactions and transactions.<br>• Deliver excellent customer service by understanding and addressing concerns.<br>• Assist with administrative tasks related to customer service operations.<br>• Adapt to evolving processes and systems to enhance service delivery.<br>• Provide product or service information to customers as needed.<br>• Uphold company standards in all customer interactions.
We are looking for a dedicated Customer Service Representative to join our team in Burlington, Massachusetts. In this role, you will handle inbound calls, assist customers with their inquiries, and ensure a seamless experience through accurate data entry and order processing. This is a long-term contract position offering an excellent opportunity to develop your skills in a dynamic environment.<br><br>Responsibilities:<br>• Manage inbound customer calls with professionalism and efficiency.<br>• Address customer inquiries and provide accurate information about products and services.<br>• Process customer orders with precision and attention to detail.<br>• Perform data entry tasks to maintain accurate records and documentation.<br>• Resolve customer issues promptly and escalate complex cases as needed.<br>• Collaborate with team members to ensure consistent and high-quality service delivery.<br>• Maintain a positive and empathetic approach when interacting with customers.<br>• Follow company policies and guidelines to ensure compliance.<br>• Identify opportunities to improve customer service processes and contribute to team goals.
We are looking for a dedicated Customer Service Representative to join our team in Middleton, Massachusetts. In this onsite role, you will serve as a vital link between our customers and various internal departments, ensuring smooth communication and efficient service. This is a Contract to permanent position, offering an excellent opportunity for growth within a manufacturing environment.<br><br>Responsibilities:<br>• Act as the primary point of contact for customers, addressing inquiries and resolving issues promptly.<br>• Build and sustain positive relationships with customers, ensuring their satisfaction and loyalty.<br>• Manage requests for quotes (RFQs), process purchase orders, and handle change orders with accuracy.<br>• Maintain organized and up-to-date electronic and physical sales order files.<br>• Collaborate with sales, production, logistics, and finance teams to ensure seamless operations.<br>• Perform detailed data entry tasks to support order processing and record management.<br>• Monitor and follow up on customer orders to ensure timely delivery and address any concerns.<br>• Utilize Microsoft Office tools, particularly Excel, to manage and analyze data effectively.<br>• Stay attentive to detail in all aspects of the role to ensure accuracy and reliability.<br>• Adhere to company policies and procedures while maintaining a high standard of conduct.
Essential Functions <br> Respond to all customer inquiries, questions, and RFQ’s <br> Develop system for following up on quotes to identify likelihood of order <br> Understand customers’ needs and communicate to production team to ensure satisfaction <br> Setup and host customer and vendor visits via video, and/or in person <br> Daily meeting with production manager, operations manager, engineering to review any open quotes and/or <br>order fulfillment concerns <br> Enter quotes and sales orders into ERP system (ProfitKey®), ensuring accuracy <br> Maintain major sales analysis spreadsheets, open quote log, and any custom report as requested <br> Prepare weekly posts for social media sites (LinkedIn etc.) <br> Attend trade shows as requested (US Locations) <br> Maintain database integrity within ProfitKey® ERP Software <br> Maintain a database of current and potential customers with CRM <br> Review technical drawings for manufacturability with the support of engineering as needed <br> Prepare customer reports and access customer portals as needed. <br>Education <br>- Associate’s degree in business administration, applied science or engineering <br> <br>Experience Details <br> <br>- Manufacturing technical sales support and/or officer administrator role – 1 year preferred <br>- Customer service experience <br>- High working knowledge of Microsoft Excel, Outlook, TEAMS, and other Office suite applications
<p><strong> </strong>We are looking for a dedicated Receptionist Lead/Front Office Coordinator to join our team on a contract basis in Boston, MA. In this contract role role, you will be a core asset in completing the following responsabilities: </p><p><br></p><p><strong><u>Job duties</u></strong> </p><p><em> Front Desk Guest Experience </em></p><p> - Ensure a professional welcoming and seamless guest experience at all times. </p><p> - Welcome visitors clients and guests manage visitor check-in building security requirements and access badges. </p><p> - Escort guests to meeting rooms and notify hosts of arrival. </p><p> - Understand client expectations and deliver consistent 5-star service. </p><p> - Respond to guest needs and requests promptly and professionally. </p><p> - Answer and direct calls manage messages and meeting room inquiries. </p><p> - Monitor reception inbox ensuring timely responses. </p><p><em> Meeting Hospitality Support </em></p><p> - Book meeting rooms accurately using approved systems ensure A/V room setup and food and beverage needs are captured. </p><p> - Assist with hospitality setup including beverages and food service. </p><p> - Coordinate internal and external catering as needed. </p><p><em> Office Operations Facilities Support </em></p><p> - Manage office supplies and kitchen inventory including weekly food orders. </p><p> - Manage incoming and outgoing mail packages and deliveries. </p><p> - Coordinate with building management and vendors cleaning maintenance IT. </p><p> - Coordinate equipment maintenance and vendor support escalate unresolved issues when needed. </p><p> - Maintain workplace tidiness and readiness across shared spaces. </p><p> - Support staff events team-building activities and onsite functions. </p><p><em> Budget and Invoice Support </em></p><p> - Manage office budgets and allocate invoicMes accurately to the correct Line of Business and opportunity numbers. </p><p> - Process invoices ensuring accurate coding. </p><p> - Review monthly budget reports to ensure spending compliance and proper allocation. </p><p><em> Onboarding Employee Support </em></p><p> - Assist with new-hire onboarding including desk setup...</p>
We are looking for a dedicated Collections Specialist to join our team in Marlboro, Massachusetts. In this role, you will focus on managing accounts and ensuring timely resolution of billing and payment issues. This is a long-term contract position offering the opportunity to contribute to a dynamic company within the waste management industry.<br><br>Responsibilities:<br>• Manage commercial accounts to ensure timely collection of outstanding balances.<br>• Communicate with clients professionally to resolve payment disputes and billing inquiries.<br>• Process and monitor billing transactions to maintain accurate records.<br>• Utilize Microsoft Excel to organize and analyze account data effectively.<br>• Collaborate with internal teams to address discrepancies and improve collection processes.<br>• Provide exceptional customer service to maintain positive relationships with clients.<br>• Identify trends in payment delays and propose actionable solutions.<br>• Prepare reports detailing collection activities and account statuses.<br>• Stay informed about company policies and industry regulations related to collections.
<p>Our client, a successful Trusts & Estates law firm, is seeking an experienced <strong>Estate Administrator </strong>to join their legal team. In this role, you will play a pivotal part in managing estate administration processes, collaborating with attorneys, clients, and probate courts to ensure smooth and compliant estate management. This position requires a strong attention to detail, excellent organizational skills, and the ability to provide compassionate service to clients during sensitive times.</p><p><br></p><p><strong>Location: </strong>Wellesley Hills, MA</p><p><strong>Schedule:</strong> Hybrid (3 days in, 2 days remote)</p><p><strong>Salary: </strong>$100,000 - $135,000 (depending on experience)</p><p><br></p><p><strong>Responsibilities: </strong></p><ul><li>Interact with clients to obtain necessary information/documentation for complete probate process</li><li>Handle probate proceedings from appointment of personal representative to final distributions of estate including valuation of assets, drafting of all court forms, petitions and final distribution of assets.</li><li>Establish estate accounts, arrange for payments of expenses, collect life insurance proceeds, execute insurance transfers and obtain federal and state lien releases.</li><li>Work with estate planning attorneys preparing and calculating GRAT, QPRT and Charitable Trusts</li><li>Trust Administration; including establishing distributions on a calendar and non-calendar basis and preparing Trust accounts.</li><li>Prepare federal estate tax, gift and fiduciary tax returns, calendar and prepare estimated tax payments, respond to Internal Revenue Service and state assessments and inquiries.</li></ul>
We are looking for a detail-oriented Staff Accountant to join our team in Norwood, Massachusetts. In this role, you will play a vital part in managing financial processes, including general ledger reconciliations, accounts payable, and accounts receivable. The ideal candidate will bring a strong background in accounting practices and a commitment to maintaining accuracy in financial records.<br><br>Responsibilities:<br>• Prepare and reconcile assigned general ledger accounts to ensure accuracy and completeness.<br>• Process journal entries related to accrued expenses, fixed assets, and payroll transactions.<br>• Reconcile multiple bank account statements and address discrepancies.<br>• Review month-end variances against budget, prior month, and previous year to identify trends and issues.<br>• Manage vendor accounts by entering, verifying, and reviewing accounts payable transactions.<br>• Resolve discrepancies in purchase orders, invoices, or payments by collaborating with relevant departments and vendor representatives.<br>• Ensure timely payments to suppliers and maintain accurate filing systems for accounts payable documentation.<br>• Follow up on past-due customer payments and prepare bank deposits for cash receipts.<br>• Research and establish new customer accounts, ensuring compliance with sales tax exemption requirements.<br>• Support visitors by greeting them and following proper check-in procedures while maintaining office and plant supplies.
<p>Our client, a highly successful law firm, is looking for an attorney with expertise in estate settlement matters to join their team. This role focuses on probate and trust administration, requiring strong case management abilities and direct client engagement. The ideal candidate will excel in collaborating with colleagues and delivering exceptional legal support.</p><p><br></p><p><strong>Role:</strong> Attorney</p><p><strong>Location: </strong>Woburn, MA </p><p><strong>Salary: </strong>$100,000 - $150,000 (depending on experience)</p><p><strong>Schedule:</strong> In-Office M-F</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage all aspects of probate administration, from petition through final distribution.</li><li>Administer revocable and irrevocable trusts, including asset collection, accounting, and distributions.</li><li>Advise fiduciaries (personal representatives, trustees) on legal duties and compliance.</li><li>Prepare and review probate pleadings, trust documents, accountings, and related filings.</li><li>Communicate regularly with clients, beneficiaries, financial institutions, and court personnel.</li><li>Ensure matters are handled efficiently, accurately, and in compliance with Massachusetts law.</li><li>Maintain organized case files and meet all deadlines.</li></ul>
<p>We are looking for a detail-oriented Contracts Administrator to join our team in Woburn, Massachusetts. You will play an essential role in supporting sales operations and ensuring the seamless handling of contracts and licensing processes. This is an on-site position, where collaboration and communication will be integral to your success.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage daily sales orders with accuracy and efficiency.</p><p>• Utilize internal systems to input, organize, and categorize sales data.</p><p>• Prepare and review licensing documents and contracts to ensure compliance and accuracy.</p><p>• Maintain organized records and ensure proper retention of group documentation.</p><p>• Collaborate with sales representatives, software users, and purchasing departments to address inquiries and outstanding requests.</p><p>• Provide support to Licensing & Contracts Associates and other team members when needed.</p><p>• Handle additional tasks and assignments to assist the team in achieving operational goals.</p>
<p>An organization in the energy and policy sector is seeking a detail‑oriented <strong>Temporary Copyeditor</strong> to review and refine research reports, technical publications, and proposal materials. This role is responsible for ensuring clarity, consistency, and accuracy across written documents intended for policymakers, regulators, advocates, and other stakeholders.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Edit and proofread research reports, white papers, proposals, and other publications for grammar, clarity, style, and consistency.</li><li>Ensure adherence to internal style guidelines and formatting standards.</li><li>Review citations, tables, figures, and footnotes for accuracy and uniformity.</li><li>Collaborate with authors to clarify language while preserving technical intent.</li><li>Support tight publication timelines with careful, high‑quality edits.</li><li>Customize proposal templates to meet specific RFP requirements.</li><li>Coordinate and update proposal materials as needed.</li></ul><p><br></p>
<p>A leading investment organization is seeking a Finance professional to join its Boston team. In this role, you’ll partner with investment, legal, tax, and operations teams to support a diversified portfolio and ensure high‑quality accounting, reporting, and performance analysis.</p><p>You will take a key role in overseeing real assets investments—such as real estate, private credit, and private equity—while contributing to broader cross‑asset initiatives. This position offers the opportunity to collaborate with internal stakeholders and external partners, maintain regulatory compliance, and support the full lifecycle of portfolio investments.</p>
We are looking for a detail-oriented Data Entry Clerk to join our team in Providence, Rhode Island. In this long-term contract position, you will play a key role in maintaining accurate records, supporting administrative functions, and ensuring efficient data management processes. This is a great opportunity for someone with strong organizational skills who thrives in a fast-paced environment.<br><br>Responsibilities:<br>• Enter and manage data with precision and speed across multiple systems.<br>• Maintain and update provider databases to ensure accuracy and completeness.<br>• Create and organize departmental filing systems to enhance accessibility and efficiency.<br>• Provide clerical support to network recruiters and relations representatives focused on attention to detail.<br>• Input credentialing information into designated systems and ensure proper documentation.<br>• Utilize Microsoft Excel and other tools for data entry and reporting tasks.<br>• Learn and adapt to new systems and processes as required.<br>• Transfer information between systems while ensuring consistency and accuracy.<br>• Collaborate with team members to support various administrative tasks as needed.
<p>Are you an experienced Medical Collector with in-depth knowledge of Medicaid and Medicare reimbursements specific to Massachusetts? Our company is seeking a detail-oriented professional with strong hospital revenue cycle experience to join our team and help drive collections success.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Perform collections for Medicaid and Medicare accounts in accordance with Massachusetts regulations and payer requirements.</li><li>Work closely with hospital revenue cycle teams to resolve outstanding A/R and minimize denials.</li><li>Analyze patient accounts, secure accurate and timely reimbursements, and escalate complex cases as needed.</li><li>Review EOBs, payments, and remittance advices to ensure correct posting and balance resolution.</li><li>Communicate effectively with payers, internal departments, and patients to resolve issues.</li><li>Maintain detailed and accurate notes in billing systems, adhering to compliance and privacy regulations.</li></ul><p><strong>Preferred Qualifications:</strong></p><ul><li>Experience with revenue cycle management software.</li><li>Knowledge of Massachusetts-specific Medicaid (MassHealth) policies.</li><li>Related micro credentials or certifications in health data management or medical billing are a plus</li></ul><p><br></p>
<p>We are looking for a dedicated HIMs Clerk to join our healthcare team in Lawrence, Massachusetts. In this role, you will play a key part in managing medical records, ensuring accurate documentation, and supporting the organization’s operational needs. This is a long-term contract position requiring onsite work Monday through Friday.</p><p><br></p><p>Responsibilities:</p><p>• Perform accurate scanning and indexing of medical records, with a focus on birth certificates.</p><p>• Prepare documents for processing by organizing and verifying their completeness.</p><p>• Maintain compliance with TRICARE and other healthcare regulations during record management.</p><p>• Collaborate with team members to ensure timely and efficient handling of medical records.</p><p>• Address offshore and onsite data management needs as required.</p><p>• Ensure the security and confidentiality of patient information.</p><p>• Utilize electronic systems to support the organization’s medical recordkeeping processes.</p><p>• Assist in resolving discrepancies or issues related to documentation and indexing.</p><p>• Provide support in maintaining the accuracy and accessibility of the hospital’s records system. Robert Half is seeking a detail-oriented <strong>Health Information Clerk</strong> to support a premier healthcare client in an onsite, metrics-driven role. This <strong>contract-to-permanent opportunity</strong> is ideal for candidates with prior experience in <strong>high-volume records processing</strong> and a strong commitment to accuracy, productivity, and compliance. The Health Information Clerk will play a critical role in maintaining the integrity, organization, and accessibility of patient health records.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately <strong>image, scan, index, and process clinical documentation</strong> in accordance with healthcare and regulatory standards.</li><li><strong>Process birth certificates</strong> and related documentation with strict adherence to confidentiality and accuracy requirements.</li><li>Maintain and meet established <strong>productivity metrics</strong>, including pages scanned per hour and records processed per day.</li><li>Ensure proper <strong>organization, labeling, and quality control</strong> of electronic and paper medical records.</li><li>Identify and resolve documentation discrepancies while maintaining data integrity.</li><li>Follow HIPAA guidelines and organizational policies to protect <strong>patient privacy and sensitive health information</strong>.</li><li>Collaborate with internal departments to support timely and efficient medical records workflows.</li></ul><p><br></p>
<p>Our client is a reputable and world-renowned Asset Management firm is looking to bring onboard a Finance Associate to the team.</p><p>The Finance team manages and reports on a diverse investment portfolio while collaborating with internal and external stakeholders. This role focuses on private equity investments, with exposure to other asset classes like hedge funds, public equity, and real estate. Key responsibilities include managing valuation and accounting, overseeing fund administrators, collaborating on investment closings, and conducting financial analysis.</p>
We are looking for an experienced Collections Specialist to join our team in Peabody, Massachusetts. In this long-term contract role, you will play a key part in managing and improving the collections process for both commercial and consumer accounts. Your expertise in credit and billing collections will help ensure timely payments and maintain strong relationships with our clients.<br><br>Responsibilities:<br>• Manage collection efforts for commercial and consumer accounts to ensure timely payments.<br>• Monitor outstanding balances and proactively reach out to clients to resolve overdue invoices.<br>• Develop and implement strategies to streamline collection processes and improve efficiency.<br>• Collaborate with internal teams to address billing discrepancies and resolve client concerns.<br>• Maintain accurate records of collection activities and payment histories.<br>• Analyze account data to identify trends and recommend solutions to mitigate risks.<br>• Communicate effectively with clients, providing clear guidance on payment requirements.<br>• Ensure compliance with company policies and regulatory guidelines during collection activities.<br>• Prepare regular reports on collection outcomes and account statuses for management review.<br>• Build and maintain strong client relationships to foster trust and ongoing cooperation.
