<p><strong>ob Description: Customer Service Representative (CSR)</strong></p><p>We are looking for a dedicated and personable Customer Service Representative to join our team. As a CSR, you will be the front line of communication with our clients, providing effective solutions, answering inquiries, and ensuring high levels of customer satisfaction.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries via phone, email, and chat.</li><li>Understand products, services, and policies to provide accurate information.</li><li>Resolve customer complaints and issues efficiently and professionally.</li><li>Document all customer interactions in the company’s CRM system.</li><li>Process orders, returns, exchanges, and service requests.</li><li>Collaborate with internal teams to ensure customer needs are met.</li><li>Upsell or cross-sell products and services as appropriate.</li><li>Maintain confidentiality and demonstrate professionalism in all interactions.</li><li>Meet or exceed performance metrics related to customer satisfaction and response time.</li></ul><p><br></p>
We are looking for a dedicated Office Services Associate to join our team on a contract basis in Dallas, Texas. This role focuses on delivering essential back-office support, including reprographics, mail services, hospitality, and reception duties, while ensuring high-quality service in both physical and digital environments. The ideal candidate will thrive in a fast-paced setting and possess excellent customer service skills to maintain strong client relationships.<br><br>Responsibilities:<br>• Manage reprographics and mail services tasks, ensuring timely and accurate completion of work.<br>• Follow established procedures for job intake, prioritization, and execution to meet client deadlines.<br>• Troubleshoot basic equipment issues and perform routine maintenance, including loading paper and toner supplies.<br>• Maintain detailed logs of completed tasks and ensure job tickets are properly documented.<br>• Conduct quality assurance checks on your own work and the work of others to uphold service standards.<br>• Communicate effectively with supervisors and clients to address and resolve deadline or job-related concerns.<br>• Adhere to company and client site policies while using equipment and supplies in a cost-effective manner.<br>• Lift and transport items weighing up to 50 pounds as required.<br>• Collaborate with team members and contribute to a positive and productive work environment.<br>• Provide support for hospitality, reception, and other service lines as needed.
<p>Job Summary </p><p>The main responsibility of this position is to aid customers requesting foundation warranty inspections, reinstatement, transfers, evaluations, and schedule repair work while providing them with a positive, memorable experience. </p><p> Duties and responsibilities </p><p>• This is routinely accomplished by answering inbound calls, however there are other means of customer contact will include responding to emails, calling back on commitments made to the customer, following up on voice messages, Live Chat, and responding to “warranty request” messages from our website/Cognito forms.</p><p>• This position is for all conflict resolution of warranty.</p><p>• This is routinely accomplished by answering inbound calls, however there are other means of customer contact will include responding to emails, calling back on commitments made to the customer, following up on voice messages, Live Chat, and responding to “warranty request” messages from our website/Cognito forms.</p><p>• Responsible to accurately complete and examine of paper and online forms that are required to schedule an Evaluator in CRM system.</p><p>• Review the customer’s location including but not limited to contracts, engineering reports, plumbing tests etc.</p><p>• Coordinate with Drafters on consolidating historical data and requesting clean maps.</p><p><br></p>
<p><strong>Print Graphic Designer</strong></p><p><strong>Location:</strong> Dallas, Texas 75201 (Hybrid – onsite 3 days/week)</p><p><strong>Duration:</strong> 4-month contract, 40 hours/week</p><p><br></p><p>We are seeking a <strong>Print Graphic Designer</strong> to join our creative team on a 4-month contract basis. This role follows a hybrid schedule, with three days per week onsite in Dallas, TX. The ideal candidate will have strong print and campaign design experience, thrive in a fast-paced environment, and bring exceptional organizational skills to manage multiple quick-turn projects.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Support the creative team on a variety of projects across the organization.</li><li>Design and produce program books, campaign materials, and print ads for event advertising.</li><li>Create deliverables for the Development Department and subscription sales support (subscription-related work will comprise 60–70% of the focus).</li><li>Handle print production tasks, including formatting and releasing files for final output.</li><li>Ensure all deliverables meet brand standards and deadlines in a timeline-driven environment.</li></ul>
<p> Job Summary </p><p>The main responsibility of this position is to aid customers requesting foundation warranty inspections, reinstatement, transfers, evaluations, and schedule repair work while providing them with a positive, memorable experience. </p><p> Duties and responsibilities </p><p>• This is routinely accomplished by answering inbound calls, however there are other means of customer contact will include responding to emails, calling back on commitments made to the customer, following up on voice messages, Live Chat, and responding to “warranty request” messages from our website/cognito forms.</p><p>• Answering all inbound calls for Perma Pier and BlackTie Plumbing</p><p>• This position is for all conflict resolution of warranty.</p><p>• This is routinely accomplished by answering inbound calls, however there are other means of customer contact will include responding to emails, calling back on commitments made to the customer, following up on voice messages, Live Chat, and responding to “warranty request” messages from our website/cognito forms.</p><p>• Responsible to accurately complete and examine of paper and online forms that are required to schedule an Evaluator in CRM system.</p><p>• Review the customer’s location including but not limited to contracts, engineering reports, plumbing tests etc.</p><p>• Coordinate with Drafters on consolidating historical data and requesting clean maps.</p><p>• </p><p><br></p>
<p><strong>Job Description: Front Desk Coordinator</strong></p><p>As a Front Desk Coordinator, you will be the first point of contact for visitors and clients, delivering a positive and professional experience. Your primary responsibility is to welcome guests, handle incoming inquiries, and support the smooth operation of front office processes.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors and clients in a courteous and professional manner.</li><li>Answer, screen, and direct phone calls and emails.</li><li>Manage appointment scheduling and maintain visitor logs.</li><li>Assist with administrative tasks, such as filing, data entry, and mail distribution.</li><li>Maintain a clean and organized reception area.</li><li>Support the coordination of meetings and events.</li><li>Handle sensitive information with confidentiality.</li><li>Liaise with internal departments to facilitate effective communication.</li></ul>
<p>We are seeking an <strong><u>Office Assistant in Hutchins, TX </u></strong>to help manage our small business operations. This role will be responsible for a variety of administrative and bookkeeping tasks, with a primary focus on using QuickBooks to process accounts payable and ensure timely payment of bills. Additional duties include managing email correspondence, preparing and sending customer quotes, and assisting with general office organization and support.</p><p> </p><p>Responsibilities:</p><ul><li>Process and track accounts payable using QuickBooks</li><li>Ensure all bills are paid on time</li><li>Prepare and send quotes to clients in a timely manner</li><li>Monitor and manage email communication</li><li>Perform general office duties and organization</li><li>Assist with any other administrative tasks as needed</li></ul>
We are looking for a Patient Accounting Specialist to join our team in Dallas, Texas. This Contract to permanent position offers an opportunity to contribute to the financial operations of a healthcare organization by ensuring accurate and timely posting of payments and maintaining compliance with industry regulations. The ideal candidate will possess strong attention to detail and a thorough understanding of medical billing and payment processes.<br><br>Responsibilities:<br>• Accurately post payments received to patient accounts and ensure they align with corresponding charges.<br>• Retrieve remittance reports and post payments using electronic systems and software tools.<br>• Import daily files, extract remittance data, and process zero-pay remittances with appropriate denial or reason codes.<br>• Verify payments comply with contract terms and apply relevant contractual adjustments or penalties.<br>• Monitor daily deposits from the bank and ensure funds are accounted for.<br>• Communicate daily cash posting updates to the Director of Business Services and Billing Manager.<br>• Maintain and reconcile daily deposit worksheets, ensuring all balances are accurate.<br>• Scan Explanation of Benefits (EOBs) and denials into the system while safeguarding patient data.<br>• Collaborate with management and compliance committees to uphold HIPAA and organizational privacy standards.<br>• Perform additional duties as assigned to support the department's operational goals.
