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2 results for Order Entry Specialist in Fort Worth, TX

Customer Experience Specialist

Coppell, TX
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Experience Specialist to join a mortgage services team in Texas in a contract role with the potential for a permanent position. This position supports customers through a wide range of account-related questions, including payments, escrow and tax matters, refinance inquiries, and early-stage delinquency conversations. The role is ideal for someone who communicates with confidence, stays organized in a fast-paced call center setting, and can move comfortably between multiple systems while delivering a positive customer experience. Responsibilities: • Respond to a high volume of incoming and outgoing customer calls related to mortgage accounts, payment activity, escrow items, tax questions, and refinance requests. • Guide customers through account concerns with professionalism while helping resolve early-stage past-due situations up to 60 days delinquent. • Navigate several internal platforms and AI-supported tools to research account details, document interactions, and provide accurate information. • Deliver clear written and verbal communication when handling follow-up messages, service updates, and customer inquiries. • Maintain productivity and service quality standards in a fast-paced call center environment with changing customer needs. • Participate in training, coaching, and post-training support to build product knowledge and strengthen call handling performance. • Support rotating Saturday coverage on a scheduled basis, with compensatory time provided according to team guidelines.
2026-06-09T00:00:00Z

Accounts Receivable Specialist

Fort Worth, TX
onsite
Temporary to Hire
24.7 - 26.6 USD / Hourly
We are immediately hiring an Accounts Receivable Specialist to join a finance team in North Fort Worth, Texas in a contract-to-permanent capacity. This position focuses on receivables activity across multiple business units, with responsibility for accurate billing, cash application, account reconciliation, and reporting. The ideal candidate is comfortable working independently in a fast-moving environment and can interpret contract terms to support accurate invoicing and collections. Responsibilities:• Manage end-to-end accounts receivable activities for multiple business units, including invoice review, coding, validation, and reconciliation across various revenue categories.• Generate and distribute daily and monthly invoices and customer statements by reviewing contract terms and billing requirements for each revenue stream.• Record cash receipts from a range of payment sources, including checks and credit card transactions, and ensure funds are applied accurately to customer accounts.• Prepare journal entries and support recurring accounting tasks tied to receivables, revenue tracking, and monthly financial close activities.• Reconcile customer balances, bank activity, and revenue records on a regular basis to identify and resolve discrepancies in a timely manner.• Create aging schedules, revenue summaries, and other recurring or ad hoc reports to support financial visibility and collections efforts.• Process account adjustments, issue credit memos when appropriate, and maintain accurate documentation for billing changes.• Follow up with clients on outstanding balances, maintain clear communication, and support collection efforts for past-due accounts.• Complete month-end accounts receivable subledger close tasks and assist with special projects or additional finance assignments as needed.
2026-06-10T00:00:00Z