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14 results for Help Desk Tier 1 in Fort Worth, TX

Help Desk Analyst
  • Dallas, TX
  • onsite
  • Permanent
  • 45000.00 - 50000.00 USD / Yearly
  • <p>We are looking for a dedicated Help Desk Analyst to join our team in Dallas. This role focuses on providing technical support for identity and access management systems, ensuring seamless and secure operations across enterprise platforms. The ideal candidate will possess strong troubleshooting skills and a commitment to maintaining compliance with security protocols.</p><p><br></p><p>Responsibilities:</p><p>• Support and maintain identity and access management solutions, including Multi-Factor Authentication, Single Sign-On, and Privileged Access Management.</p><p>• Implement and oversee global processes for identity and access management.</p><p>• Collaborate with stakeholders to identify and gather requirements for system integration with access management platforms.</p><p>• Manage user account provisioning and deprovisioning, password resets, and troubleshooting access-related issues.</p><p>• Ensure compliance with security standards and regulatory requirements through centralized governance.</p><p>• Recommend and execute process improvements to enhance identity and access management systems.</p><p>• Provide technical guidance and training to team members and external partners.</p><p>• Monitor and address service desk tickets efficiently while maintaining a high level of accuracy.</p><p>• Manage multiple tasks simultaneously while adhering to deadlines and maintaining attention to detail.</p>
  • 2026-01-14T12:49:23Z
IT Support Technician
  • Northlake, TX
  • remote
  • Temporary
  • 27.00 - 31.00 USD / Hourly
  • <p><strong>**Work Schedule: Part-time (24 hours/ 3 days/week) ; schedule is flexible dependent on best schedule for the individual**</strong></p><p><br></p><p>Our client is seeking a proactive, detail-oriented Part-Time IT Technician to provide support across Windows and iOS devices—including PCs, laptops, and iPads—in a dynamic food manufacturing environment. You will be responsible for imaging systems using SCCM and assisting end-users with Microsoft 365 (M365) applications such as Outlook, Teams, and OneDrive. This hands-on role requires a blend of technical skill, customer service focus, and adaptability to rapidly evolving workplace technology needs.</p><p><br></p><ul><li>Provide Tier 1 and Tier 2 support for Windows and iOS devices, troubleshooting hardware and software issues for desktops, laptops, and iPads.</li><li>Image PCs and laptops using SCCM; manage device deployment and recovery processes.</li><li>Deliver prompt and effective support for Microsoft 365 applications (including Outlook, Teams, and OneDrive) and resolve common user issues.</li><li>Set up and configure new equipment, including system updates and device enrollment in corporate systems.</li><li>Document incidents, service requests, and resolutions in the help desk system.</li><li>Collaborate closely with internal IT teams, production staff, and third-party vendors as needed.</li><li>Perform routine IT maintenance, monitor system health, and escalate complex problems per standard procedures.</li></ul><p><br></p>
  • 2026-01-23T20:53:56Z
Help Desk Analyst III
  • Farmers Branch, TX
  • onsite
  • Contract / Temporary to Hire
  • 31.66 - 36.66 USD / Hourly
  • <p>We are looking for an experienced Help Desk Analyst III to join our team in Farmers Branch, Texas. In this role, you will provide advanced IT support, troubleshooting, and maintenance for hardware, software, and network systems. This is a Contract to permanent position within the manufacturing industry, offering an opportunity to contribute to a collaborative and dynamic environment.</p><p><br></p><p><strong>Title: HelpDesk III</strong></p><p><strong>Location: Framers Branch, Tx</strong></p><p><strong>Pay: $30-40 per hour</strong></p><p><strong>Duration: 6 Month Contract to hire</strong> </p><p><br></p><p>Responsibilities:</p><p>• Deliver expert-level technical support for escalated issues across hardware, software, and network systems.</p><p>• Diagnose and resolve complex IT problems related to Microsoft Azure, Active Directory, Exchange, Intune, and Multi-Factor Authentication.</p><p>• Provide clear and detail-oriented communication to teams and stakeholders, ensuring exceptional customer service.</p><p>• Collaborate with peers and management to address IT infrastructure needs and improve operational efficiency.</p><p>• Maintain and monitor IT systems to ensure optimal performance and adherence to industry best practices.</p><p>• Troubleshoot and analyze issues using advanced techniques and tools.</p><p>• Support Microsoft licensing and ensure compliance across systems.</p><p>• Manage service desk tickets, prioritizing tasks effectively and adhering to service level agreements.</p><p>• Assist with technology rollouts and AV system projects as needed.</p><p>• Contribute to the shared knowledge base to enhance team capabilities and problem-solving efficiency.</p>
  • 2026-01-20T16:47:42Z
Service Center Agent
  • Fort Worth, TX
  • onsite
  • Contract / Temporary to Hire
  • 17.10 - 19.80 USD / Hourly
  • We are looking for an experienced Service Center Agent to join our team in Fort Worth, Texas. In this role, you will provide exceptional Tier 1 support for global operations while ensuring a seamless customer experience. As a Contract to permanent position, this opportunity offers the potential for long-term growth within the travel agency industry.<br><br>Responsibilities:<br>• Deliver efficient Tier 1 troubleshooting to resolve customer issues during the first interaction whenever possible.<br>• Escalate complex problems to Tier 2 teams while monitoring progress and resolution.<br>• Manage and resolve cases in the request queue with thorough documentation of steps taken and outcomes.<br>• Educate clients on Virtuoso sales tools, processes, and programs by addressing inquiries about technology, products, events, and services.<br>• Develop and maintain the knowledge base by creating clear documentation, including FAQs and step-by-step guides for recurring tasks.<br>• Conduct outbound call campaigns to support promotional and marketing efforts as assigned.<br>• Collaborate with team members to achieve Service Center goals and maintain a high level of customer satisfaction.
  • 2026-01-08T22:38:40Z
Desktop Support Technician II
  • Irving, TX
  • onsite
  • Temporary
  • 19.79 - 22.91 USD / Hourly
  • <p>We are looking for a skilled Desktop Support Technician II to join our team in Irving, Texas. In this long-term contract position, you will play a key role in providing technical support to end-users, ensuring the smooth operation and maintenance of hardware, software, and devices. This is an excellent opportunity to work in a dynamic environment within the mortgage industry.</p><p><br></p><p><strong>Title: IT Support Specialist </strong></p><p><strong>Location: Irving, Tx </strong></p><p><strong>Pay: $25-30 per hour </strong></p><p><strong>Duration: 6 Month Contract to Hire </strong></p><p><br></p><p>Responsibilities:</p><p>• Evaluate hardware and software requests, offering solutions that align with business needs and corporate standards while maintaining proper documentation.</p><p>• Configure and maintain end-user environments, including setting up new hardware, addressing virus alerts, installing software updates, and conducting tests.</p><p>• Deliver direct technical support to users by restoring services, conducting training sessions, and coordinating warranty repairs with third-party vendors.</p><p>• Install, support, and retire hardware such as desktops, laptops, monitors, printers, and mobile devices, ensuring proper software installation and secure data wiping before reissue.</p><p>• Develop and update documentation for troubleshooting processes and incident resolution, while identifying opportunities for process improvements.</p><p>• Assist with facility moves and ensure all equipment is set up correctly under supervision.</p><p>• Ensure compliance with company policies and regulations, escalating concerns when necessary.</p><p>• Troubleshoot user issues by analyzing the end-user environment and related technologies, resolving most common problems efficiently.</p><p>• Maintain professionalism and composure in high-pressure situations, providing courteous and tactful assistance to clients and colleagues.</p><p>• Investigate client issues to identify root causes, ensuring a client-focused approach in all interactions.</p>
  • 2026-01-20T16:47:42Z
Sr. Analyst
  • Dallas, TX
  • onsite
  • Permanent
  • 95000.00 - 110000.00 USD / Yearly
  • <p>A healthcare-focused advisory firm is seeking a <strong>Financial Due Diligence Senior Analyst</strong> to join its Dallas office. The ideal candidate will bring strong technical and leadership capabilities, excellent project management and communication skills, and a sense of urgency in delivering high-quality client service. This role will primarily support quality of earnings engagements, with opportunities to assist on other healthcare advisory projects such as mergers and acquisitions, valuations, and strategic consulting.</p><p><br></p><p>Key Responsibilities</p><ul><li>Participate in buy-side and sell-side pre-transaction quality of earnings engagements, providing financial due diligence and advisory support to publicly traded healthcare companies, large health systems, private equity firms, and investment banks nationwide.</li><li>Develop and utilize financial models to analyze company data, identifying historical and projected financial and operational trends, quality of earnings issues, working capital considerations, potential liabilities, and underlying risks.</li><li>Conduct interviews with target company management and perform follow-up analysis to assess and clearly communicate findings related to earnings quality, net assets, and cash flows.</li><li>Prepare comprehensive quality of earnings reports and detailed supporting schedules.</li></ul><p><br></p>
  • 2026-01-14T01:38:55Z
Fund Accountant
  • Dallas, TX
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>We are looking for a detail-oriented Fund Accountant to join our team in Dallas, Texas. In this role, you will be responsible for managing financial reporting and accounting for investment companies, funds and joint ventures, ensuring compliance with accounting standards and internal policies. This North Dallas role is in office 1 day/week and hybrid the remainder after the training period.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and analyze financial statements, reporting packages, and investor capital statements in alignment with legal agreements and operating documents.</p><p>• Review and validate general ledgers, trial balances, and related schedules for consistency and accuracy.</p><p>• Provide support to senior accountants in managing relationships with external auditors, fund administrators, and tax professionals.</p><p>• Act as a subject matter expert on fund-specific details, including management fees, distribution calculations, and capital call processes.</p><p>• Collaborate with internal teams to ensure precise fund-level reporting, liquidity planning, and cash management approvals.</p><p>• Coordinate with valuation teams to obtain fair value assessments and ensure compliance with audit requirements.</p><p>• Assist Asset Management and Investor Relations teams with investor inquiries, audit confirmations, and performance metrics.</p><p>• Reconcile intercompany balances and ensure timely processing of related-party transactions and payments.</p><p>• Participate in process improvement initiatives, focusing on automation, control enhancements, and the adoption of best practices in fund accounting.</p><p><br></p><p>If interested in being considered for this phenomenal role, please email a resume to Liz Noyes at Robert Half via Linked In.</p>
  • 2026-01-16T14:28:39Z
IT Support Technician
  • Haslet, TX
  • onsite
  • Contract / Temporary to Hire
  • 38.00 - 44.00 USD / Hourly
  • <p>As an IT Support Technician II, you will use your skills to support the operations team in resolving technical problems with our operations facilities. You will work with a dynamic global team involved with supporting the employees, systems, and applications within our corporate environment. This position serves as the face of IT addressing all issues with the highest degree of professionalism. The ideal candidate should possess superior communication skills, enjoy working in a fast-paced environment, and have a security-centric approach to support our IT environment. </p><p><br></p><p><strong>Title: Warehouse IT Support </strong></p><p><strong>Location: Haslet, Tx </strong></p><p><strong>Pay: $35-40 per hour </strong></p><p><strong>Duration: 12 month contract open to extensions </strong></p><p><br></p><p>This position will be hybrid working at our Haslet/Ft. Worth, TX area distribution centers. The IT Support Technician II will need the ability to work a flexible schedule/shift including weekends, days, and nights as well as support an on-call rotation at various work locations in the greater Ft. Worth area.</p><p><br></p><p>You’ll Make a Difference by</p><p>• Allocating, maintaining, and troubleshooting IT equipment</p><p>• Installing, monitoring, maintaining, and repairing system hardware, software, and peripheral equipment, following design or installation specifications, including using AD – GPO – InTune – and/or SOTI MobiControl</p><p>• Maintaining operation of system hardware by monitoring functionality, performing preventative maintenance, and identifying, reporting, or resolving performance issues, including creating, updating, and managing Windows desktop images through approved solutions</p><p>• Working with network engineers and external vendors for warehouse technical support</p><p>• Administering user access in Windows Active Directory, O365, InTune, JIRA, and other applications</p><p>• Managing relationships and coordinating efforts with external technology suppliers</p><p>• Tracking, managing, and quickly resolving all issues through the JIRA ticketing system</p><p>• Assisting with troubleshooting and resolving system issues, including network, server OS, and application issues</p><p>• Constantly looking for ways to improve user productivity by staying on top of new and emerging technologies (both consumer and enterprise)</p><p>• Contributing to the creation of standard procedures that better streamline DITS team workflow</p><p>• Assisting in training new hires</p><p>• Supporting customers from multiple buildings in the area, as well as remote customers</p><p>• Lifting and moving up to 50 pounds, as well as standing and walking for shifts lasting up to 10–12 hours at a time</p><p>• Traveling within your local or regional area to support our customers</p><p>• Performing other duties as assigned to meet business needs</p><p><br></p><p><br></p>
  • 2026-01-29T15:04:28Z
Business Analyst Intermediate
  • Plano, TX
  • remote
  • Temporary
  • 40.00 - 43.00 USD / Hourly
  • <ul><li><strong>Position: Business Analyst (CONTRACT ROLE ONLY) </strong></li><li><strong>Location: 8181 Communications Pkwy Ste C 1 Plano Texas 75024-0242</strong></li><li><strong>Type: 100% ONSITE </strong></li><li><strong>EXPERIENCE: Transportation or logistics operations, Data analysis and Strong Excel skills required</strong></li><li><strong>Tentative Hourly Rate: $40 - $43 per hour </strong></li></ul><p> </p><p><strong>Job Description: </strong></p><ul><li>Performs and coordinates the analysis and design of business systems. </li><li>Develops and maintains a thorough understanding of the needs of the assigned customer group from the business and technical perspective. </li><li>Works closely with clients and with other system groups to capture business requirements and see them through implementation. </li><li>Develops and executes systems testing. </li><li>Acts as a liaison between the business user groups and the technical systems groups.</li></ul><p> </p><p><br></p>
  • 2026-01-13T15:48:56Z
Senior Accountant
  • Fort Worth, TX
  • onsite
  • Permanent
  • - USD / Yearly
  • <p><strong>Senior Accountant – Family Office</strong></p><p> Robert Half Finance and Accounting and Kevin Sweet have partnered with a well-established and highly sophisticated Family Office that is seeking a <strong>Senior Accountant</strong> to support the accounting and financial reporting needs of one of its Founders. This role offers exposure to complex, multi-entity structures, investments, trusts, and philanthropic entities in a collaborative and high-trust environment.</p><p><br></p><p>This is an excellent opportunity for an accountant who enjoys ownership, variety of responsibilities, and working closely with senior leadership. </p><p><br></p><p>My client truly values and takes care of their employees, has excellent work-life balance, outstanding benefits, generous annual bonus and <strong>the opportunity to either work remote, hybrid or in office, your choice!</strong></p><p><br></p><p>For additional information and consideration, please contact Kevin Sweet at 682-499-1182 or via email at [email protected]</p><p><br></p><p><strong>Position Overview</strong></p><p>The Senior Accountant will take primary responsibility for multi-entity accounting functions, including the preparation of the Founder’s personal financial statements and accounting for investment partnerships, LLCs, trusts, and select nonprofit entities. The role also supports cash management, financial reporting, reconciliations, and special projects, while helping identify and implement process improvements.</p><p>The ideal candidate is proactive, detail-oriented, and comfortable managing multiple priorities in a fast-paced, multi-disciplined environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare monthly and periodic financial statements, supporting schedules, and analyses</li><li>Perform bank, brokerage, and general ledger account reconciliations</li><li>Complete monthly close procedures and record journal entries</li><li>Record investment valuations and asset acquisitions and dispositions</li><li>Accumulate and organize data to support tax estimates and returns</li><li>Lead annual budget preparation and perform budget-to-actual analyses</li><li>Perform regular and ad-hoc financial analysis and customized reporting</li><li>Assist with or lead special projects and management presentations</li><li>Recommend and implement process, reporting, and technology improvements</li><li>Interface with internal stakeholders and external advisors as needed</li></ul><p><br></p><p><strong>Why This Opportunity</strong></p><ul><li>Direct exposure to complex investments and financial structures</li><li>High level of ownership and autonomy</li><li>Stable, long-term environment with an employee-first culture</li><li>Opportunity to make meaningful process improvements</li><li>Strong work-life balance compared to traditional accounting roles</li></ul><p><br></p>
  • 2026-02-05T16:48:49Z
Tax Manager (Public)
  • Fort Worth, TX
  • onsite
  • Permanent
  • - USD / Yearly
  • We are seeking a Tax Manager and Sr Tax Manager to join our client's dynamic team in Fort Worth, Texas. This role is centered around providing top-level review of federal and multi-state income tax returns for various entities and managing teams of senior and staff accountants. For immediate consideration, please email your resume to Carol Nichols, SVP Robert Half Finance and Accounting, at [email protected]. <br> Responsibilities: <br> • Review federal and multi-state income tax returns for individuals, partnerships, corporations, and trusts. • Oversee the planning and scheduling of engagements to ensure quality of work product. • Manage teams of senior and staff accountants, providing both formal and informal feedback. • Monitor workflow and communicate progress to partners. • Develop business with both existing and new clients, maintaining strong client relationships. • Advise clients on income tax issues and related tax planning. • Maintain proficiency in the taxation of partnerships, limited liability companies, and other similar flow-through entities. • Stay knowledgeable about corporate tax issues, including tax provisions. • Understand and advise on international tax issues - CFC's and PFIC's, ECI, and FDAP. • Have a thorough understanding of both accounting and income tax compliance issues associated with private equity.
  • 2026-02-06T14:18:38Z
Entity Controller
  • Dallas, TX
  • onsite
  • Temporary
  • 65.00 - 75.00 USD / Hourly
  • <p>We are looking for a skilled Interim Entity Controller to join our team on a <strong>contract basis</strong>. This role is based in Dallas, Texas, and offers an exciting opportunity to contribute to a multi-entity investment structure during a period of heightened activity. Ideal candidates will have a strong background in accounting and a proven ability to thrive in fast-paced environments. This is a hands-on role requiring technical expertise and a focus on operational execution.</p><p><br></p><p><strong>Responsibilities for the interim Entity Controller:</strong></p><p>• Oversee full-cycle accounting processes across a complex multi-entity investment structure, ensuring accuracy and compliance.</p><p>• Perform comprehensive bank and balance sheet reconciliations to maintain financial integrity.</p><p>• Manage month-end close activities and prepare detailed financial statements.</p><p>• Handle private equity accounting tasks, including capital calls, distributions, and equity account activity.</p><p>• Track and reconcile K-1 forms to support tax reporting requirements.</p><p>• Facilitate cash movements and manage nested entity relationships within the structure.</p><p>• Prepare financial reports and detailed workpapers for external tax advisors.</p><p>• Assist in debt funding activities and ensure compliance with quarterly and annual covenant reporting.</p><p>• Provide support for ad hoc projects and special requests from ownership and senior leadership.</p><p>• Collaborate with other controllers to share responsibilities in a high-volume accounting environment.</p>
  • 2026-02-04T16:13:59Z
Human Resources (HR) Manager (contract)
  • Dallas, TX
  • onsite
  • Temporary
  • 60.00 - 60.00 USD / Hourly
  • <p>We are looking for an interim Human Resources (HR) Manager to join our team on a contract basis in Dallas, Texas. This position focuses on establishing essential HR frameworks, including policies, procedures, and employee resources, to support the organization during a period of growth and development. The role is ideal for a hands-on, detail-oriented individual who excels at creating structure and aligning HR practices with organizational goals.</p><p>This is a 1-3 month contract position. Onsite to start, then could move to remote.</p><p><br></p><p><strong><u>Interim HR Manager (contract position):</u></strong></p><p>Responsibilities:</p><p>• Develop and standardize HR policies and procedures to ensure compliance and consistency.</p><p>• Create employee-facing HR documentation that supports career mapping and role clarity.</p><p>• Collaborate with leadership to identify gaps and implement scalable HR frameworks.</p><p>• Draft foundational HR materials in preparation for new platform implementation.</p><p>• Provide guidance on benefits and retirement documentation to ensure alignment with compliance standards.</p><p>• Support the development of country-specific HR documents tailored to organizational needs.</p><p>• Partner with stakeholders to build HR resources that align with both local and global standards.</p><p>• Organize and review job descriptions to ensure consistency and clarity.</p><p>• Assist in aligning organizational structures with broader HR goals.</p><p>• Work effectively within a small team in a global organizational setting.</p><p>Required Experience</p><ul><li>HR Manager or HR Business Partner–level background.</li><li>Proven experience writing HR policies and procedures.</li><li>Experience in environments with minimal existing HR infrastructure.</li><li>Comfort working onsite initially.</li></ul><p>Must have proven Policy & Procedure Development Experience. This is the core of the project. Must have hands-on experience building HR structure from scratch, not just editing documents.</p><p><br></p><p><br></p>
  • 2026-01-21T18:54:16Z
Manager of Data Analytics and Costing
  • Fort Worth, TX
  • onsite
  • Permanent
  • - USD / Yearly
  • We are looking for an experienced Manager of Data Analytics and Costing to join our team in Fort Worth, Texas. This role is essential in driving financial planning, analysis, and costing accuracy within the organization. The ideal candidate will have a strong background in manufacturing cost structures, financial modeling, and team leadership, with a focus on delivering actionable insights and fostering process improvements.<br><br>Responsibilities:<br>• Lead financial planning processes, including budgeting, monthly forecasting, and long-range planning, ensuring alignment with organizational goals.<br>• Conduct detailed variance analyses to compare actual financial results with budgets and forecasts, providing actionable insights and recommendations.<br>• Develop and maintain predictive financial models to support strategic decision-making and scenario planning.<br>• Oversee product and job costing validation processes to ensure accuracy and alignment with operational realities.<br>• Collaborate with operations, production, and supply chain teams to analyze manufacturing variances and identify opportunities for cost savings.<br>• Create and deliver comprehensive management reports and dashboards using advanced tools such as Excel and Power BI.<br>• Implement predictive analytics techniques to anticipate cost trends and mitigate financial risks.<br>• Present financial data and complex analyses in a clear, concise manner for diverse stakeholders, including senior management.<br>• Lead and mentor a team of financial analysts and cost accountants, fostering growth and accountability.<br>• Champion best practices in data analytics and costing, driving continuous improvement across the organization.
  • 2026-01-09T15:03:45Z