<p>We are looking for a dedicated and detail-oriented Customer Service Representative to join our remote team in Troy, Michigan. In this role, you will provide exceptional service to customers by addressing inquiries, resolving issues, and ensuring a seamless experience with healthcare-related matters. This is a Contract-to-Permanent position where you will have the opportunity to grow within the organization based on your performance. If you live in Michigan there is a 1 day per month obligation for in-office. </p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries regarding medical benefits, claim statuses, and pre-authorizations in a prompt and courteous manner.</p><p>• Utilize internal systems to track and document customer interactions and resolutions.</p><p>• Stay informed about updates to healthcare plans and communicate changes effectively to customers.</p><p>• Provide accurate information to customers about healthcare provider networks and outstanding payments.</p><p>• Troubleshoot and resolve issues efficiently while maintaining a detail-oriented demeanor.</p><p>• Follow up on unresolved customer concerns to ensure complete satisfaction.</p><p>• Escalate complex issues to management when necessary for further resolution.</p><p>• Adhere to company policies, including HIPAA regulations, to maintain confidentiality and compliance.</p><p>• Occasionally work on-site as required while primarily operating in a remote capacity.</p><p>• Collaborate with team members to meet service targets and improve processes.</p>
Seeking an Office Assistant in the Whitmore Lake, MI area. This role is fully onsite and designed to provide permanent front desk coverage. Hours are M-F 9:00 am - 5:00 pm with a half hour lunch, unless set schedule agreed otherwise. Pay up to $18/hr. <br><br>Description: <br>A Receptionist/Office Assistant position is available for a busy, fast paced office. <br>Must have knowledge/skills in some of the following areas: <br>• Answering Phone and directing calls - please phone manners a must<br>• Microsoft office, including EXCEL <br>• Spreadsheets <br>• Data entry and Number calculations <br>• Number calculations <br>• Clerical work on QuickBooks (experience not necessary but welcome) <br>• Filing <br>• Ordering lunch <br>• Making copies <br>• Making phone payments to suppliers <br><br>Skills Preferred: <br>• Dependable <br>• Detail-oriented <br>• Adaptable <br>• Answer multi-line telephone <br>• Able to multitask <br>• Work well with others <br>• A self-starter <br>• Trustworthy
We are looking for an organized and meticulous Accounts Payable Clerk to join our team in Sterling Heights, Michigan. This Contract-to-Permanent position offers an excellent opportunity to contribute to a dynamic manufacturing environment by ensuring accurate and efficient processing of invoices and payments. The ideal candidate will possess strong organizational and analytical skills, with a keen eye for identifying discrepancies and cost-saving opportunities.<br><br>Responsibilities:<br>• Process invoices promptly and accurately while adhering to established departmental procedures.<br>• Compare purchase orders, pricing, payment terms, and other charges to ensure correctness.<br>• Record daily transactions in the accounting system, including cash disbursements, credit card activity, expense reports, labor time tickets, and vendor invoices.<br>• Review and reconcile monthly vendor statements, obtaining missing invoices when necessary.<br>• Maintain an orderly filing system for accounting documentation and accounts payable records.<br>• Establish and sustain effective relationships with vendors to facilitate smooth communication.<br>• Investigate invoice variances in collaboration with shipping and purchasing departments.<br>• Assist the Accounts Payable Manager or Specialist in maintaining Accounts Payable and Unvouchered Payable Ledgers.<br>• Prepare reports and schedules requested by management to support decision-making.<br>• Provide receptionist coverage when needed and perform additional tasks as assigned by management.
Staff Accountant needed in Ann Arbor MI. In this role you will be utilizing various applications and software. This position is deeply involved in the day-to-day accounting activities of the Accounting/Finance area providing support to the Accounting Assistants in the department. The Staff Accountant provides support to ensure accurate and timely administration of all aspects of the Accounting/Finance department including but not limited to and daily, weekly and monthly financial entries, month end financial close and commission processing and payment.<br><br>Roles and Responsibilities:<br>• Troubleshoot and resolve issues between various system processes accounting, commission, and other software systems that interface with the commission system as they are intertwined.<br>• Troubleshoot inefficiencies and anomalies within the commission system by interfacing with Vendors to identify and rectify processing issues. <br>• Review trades posted into the Commission system (Maestro) for accuracy, daily.<br>• Prepare and/or oversee bank reconciliations for four companies.<br>• Process credit card charges for representatives.<br>• Assure Credit Card paperwork on file is kept current and that credit card procedures are being followed.<br>• Assure quarterly request to update Credit Card information is sent to all active representatives.<br>• DST administration reporting and updating.<br>• Maintain commission system and review.<br>• Identify and implement changes as required to the commission system as issues are discovered. <br>• Coordinate with CFO on weekly, monthly and quarterly goals.<br>• Perform various accounting related postings to the GL system.<br>• A/R and A/P recording and payments.<br>• Review entries and financial statements for accuracy prior to submission to CFO for final review.<br>• Assist and support the CFO with all aspects in the Finance area. <br>• Coordinate with CFO and accounting team with FINRA and other audits.<br>• Delegate and respond to email requests and attend staff meetings, firm wide meetings and any additional meetings assigned by the CFO.<br>• Process, with the assistance of accounting team, representative’s requests for commission information.<br>• Work with Accounting Team Bi-Monthly to process commission payments.<br>• Other roles, responsibilities may be assigned.<br>• Coordinate and support all requests from internal company departments for Representatives/Client information relevant to ongoing audits, policy issues and commissions.<br><br>Required Abilities<br>• Bachelor's degree in Accounting (preferred).<br>• Minimum of 3 years of practical accounting experience, ideally within the financial securities industry, or at least 4 years in an advanced accounting role.
