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12 results for Product Support Specialist in Fallbrook, CA

Cient Support Specialist
  • Rancho Santa Fe, CA
  • onsite
  • Temporary
  • 22.00 - 27.00 USD / Hourly
  • <p>A well-established professional services organization in Rancho Santa Fe is seeking a polished and proactive <strong>Client Support Specialist</strong> to serve as a key point of contact for high-touch clients. This role is ideal for someone who enjoys relationship-building, problem-solving, and providing white-glove service in a fast-paced but refined environment. You will be the voice of the company, ensuring clients feel supported, informed, and valued at every stage of their interaction.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Act as the primary contact for inbound client inquiries via phone, email, and in-person communication</li><li>Provide clear, professional responses to questions regarding services, timelines, and next steps</li><li>Coordinate closely with internal teams to ensure accurate and timely follow-up</li><li>Maintain detailed and organized client records within internal systems</li><li>Proactively identify client needs and escalate issues when appropriate</li><li>Assist with scheduling appointments, confirmations, and follow-up communications</li><li>Support administrative tasks related to client onboarding and ongoing service delivery</li></ul>
  • 2026-01-15T19:53:59Z
Customer Service Representative
  • Valley Center, CA
  • onsite
  • Temporary
  • 20.00 - 23.00 USD / Hourly
  • <p>A growing technology company in Valley Center is seeking a customer-focused <strong>Customer Service Representative</strong> to support users of a digital platform. This role is ideal for someone who enjoys problem-solving, communicating clearly, and helping customers navigate products with confidence. You will be the voice of the company, delivering high-quality support while building long-term customer relationships.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Troubleshoot user issues and provide clear, step-by-step solutions</li><li>Document interactions accurately in CRM systems</li><li>Escalate complex issues to technical or product teams</li><li>Educate customers on product features and best practices</li><li>Follow up to ensure resolution and customer satisfaction</li><li>Meet quality, response time, and customer satisfaction metrics</li></ul>
  • 2026-01-02T20:44:12Z
Call Center Specialist
  • Carlsbad, CA
  • onsite
  • Temporary
  • 21.00 - 27.00 USD / Hourly
  • <p>A fast-growing technology organization in Carlsbad is seeking a professional and customer-focused <strong>Call Center Representative</strong> to serve as a frontline ambassador for its customer support operations. This role is ideal for someone who thrives in a structured call-center environment, enjoys problem-solving in real time, and understands the importance of delivering a consistent, high-quality customer experience. You will handle a high volume of inbound calls while maintaining empathy, accuracy, and efficiency.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage a high volume of inbound customer calls in a fast-paced environment</li><li>Provide accurate, courteous, and solutions-oriented assistance to customers</li><li>Navigate multiple systems simultaneously while documenting interactions</li><li>Resolve customer issues or escalate appropriately when necessary</li><li>Educate customers on products, services, and account options</li><li>Meet or exceed quality, call handling, and customer satisfaction metrics</li><li>Maintain compliance with company policies and data security standards</li><li>Participate in ongoing training and performance coaching</li></ul>
  • 2026-01-05T17:34:19Z
Order Management Specialist
  • Escondido, CA
  • onsite
  • Temporary
  • 22.00 - 28.00 USD / Hourly
  • <p><strong>Where Accuracy Meets Customer Coordination</strong></p><p>A growing manufacturing and distribution company is seeking an <strong>Order Management Specialist</strong> to oversee the lifecycle of customer orders from intake to fulfillment. This role is perfect for someone who enjoys detail-driven work while collaborating with sales, operations, and customer service teams.</p><p><br></p><p><strong>Position Responsibilities</strong></p><ul><li>Enter and review customer orders with precision and speed</li><li>Verify pricing, product availability, and delivery timelines</li><li>Communicate with internal teams to resolve discrepancies</li><li>Maintain accurate order records and documentation</li><li>Track order status and provide updates to customers or internal stakeholders</li><li>Assist with invoicing support and reporting as needed</li><li>Identify process improvements to increase efficiency and accuracy</li></ul>
  • 2026-01-13T23:18:39Z
Sr. QA Automation Engineer
  • San Diego, CA
  • remote
  • Permanent
  • 130000.00 - 135000.00 USD / Yearly
  • <p>Robert Half Technology is hiring a <strong>Senior Automation Engineer</strong> to support an expanding enterprise SaaS platform. This is a hands-on, highly technical role where you’ll <strong>advance automation strategy and architecture</strong>, strengthen test coverage across the stack, and partner closely with Engineering, UI/UX, DevOps, and Product to embed quality throughout the SDLC. &#128640;</p><p>If you thrive in agile teams, enjoy building scalable automation frameworks, and can deliver quickly while raising engineering standards, this role is for you. ✅</p><p><strong> </strong></p><p>Responsibilities</p><ul><li>Own and evolve automation capabilities across business-critical testing processes (UI, API, integration, back-end, performance).</li><li>Design, develop, and execute automated tests across all layers of the stack:</li><li><strong>UI automation:</strong> Selenium</li><li><strong>API testing:</strong> Rest Assured (or equivalent)</li><li><strong>Data validation & test data creation:</strong> SQL</li><li>Serve as a full-stack Senior Automation Engineer in agile teams using <strong>Selenium + Maven in IntelliJ</strong>, applying strong <strong>Java/OOP</strong> design patterns and coding standards.</li><li>Build and maintain automation for functional, integration, API, and back-end tests (including file upload/download, email parsing, multi-browser, and security validations).</li><li>Develop advanced SQL queries to validate data integrity and generate automated test data.</li><li>Support containerized test execution: build/maintain frameworks within <strong>Docker</strong> and partner with DevOps on scalable environments.</li><li>Implement and execute performance/load testing frameworks; analyze results and communicate quality insights.</li><li>Contribute to unit test strategies; collaborate with developers to increase application-level test coverage.</li><li>Establish/enforce coding standards and conduct code reviews for QA automation initiatives.</li><li>Mentor automation engineers and promote best practices across the QA organization.</li><li>Troubleshoot and resolve blockers from automated regression suites; improve suite stability and reliability.</li><li>Participate in defect management, bug triage, backlog grooming, and sprint ceremonies; provide actionable QA feedback during design/build phases.</li><li>Support QA leadership with metrics, reporting, and trend analysis to measure automation effectiveness and product quality. &#128200;</li></ul><p><br></p>
  • 2026-01-08T04:42:51Z
Desktop Support Analyst
  • Encinitas, CA
  • onsite
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team on a long-term contract basis. Based in Encinitas, California, this role requires a proactive individual to provide technical assistance across deskside and remote environments. You will play a key role in troubleshooting and resolving issues related to hardware, software, and network systems while maintaining a high level of service.<br><br>Responsibilities:<br>• Deliver prompt and efficient deskside and remote support for technical issues escalated from the IT Service Desk.<br>• Manage assigned tasks using a ticketing system, ensuring all activities and updates are logged thoroughly and on time.<br>• Respond to and resolve incidents and service requests while effectively prioritizing tasks in a dynamic work environment.<br>• Diagnose and troubleshoot problems related to operating systems, hardware, software, and network connectivity.<br>• Provide clear guidance to end-users regarding technology use, departmental policies, and service agreements.<br>• Monitor and adhere to service level metrics, ensuring compliance with organizational standards.<br>• Assist with equipment setup and removal during employee onboarding and offboarding processes.<br>• Support projects across multiple locations and escalate complex cases as necessary.<br>• Collaborate on desktop imaging and system configuration to maintain hardware and software functionality.<br>• Utilize tools such as Active Directory and Microsoft Intune to ensure seamless user and device management.
  • 2026-01-13T21:48:52Z
System Administrator
  • San Diego, CA
  • onsite
  • Temporary
  • 30.00 - 45.00 USD / Hourly
  • <p>We are seeking an experienced Systems Administrator with advanced expertise in Microsoft Azure and emerging AI technologies, including Copilot AI and Copilot Studio. The ideal candidate will support and enhance our cloud-first strategy, manage system integrations, and champion our security posture within a modern, collaborative Microsoft 365 environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Architect, deploy, and manage Microsoft Azure services, including Azure Active Directory (Entra ID), infrastructure, and cloud integrations.</li><li>Implement and support Conditional Access, device compliance, MFA, and identity management policies in Azure.</li><li>Integrate and administer Copilot AI solutions, including Copilot Studio workflows for automation and productivity in Teams and SharePoint.</li><li>Develop custom Copilot agents and support advanced automation using Power Automate and Power Platform tools.</li><li>Monitor and enforce cybersecurity measures utilizing Microsoft Defender Suite (Endpoint, Identity, Office 365) and Microsoft Purview for compliance, governance, and Zero Trust security.</li><li>Manage Office 365 applications – Teams, SharePoint, and Exchange Online – ensuring secure collaboration, optimal document management, and email security.</li><li>Troubleshoot and resolve complex technical issues across cloud services, Microsoft 365 ecosystem, and endpoint devices.</li><li>Support device management and compliance using Intune across our user base.</li><li>Lead and contribute to migrations, integrations, and initiatives supporting cloud-first adoption.</li></ul>
  • 2026-01-08T20:44:01Z
Enterprise Applications Manager
  • San Diego, CA
  • onsite
  • Permanent
  • 130000.00 - 175000.00 USD / Yearly
  • <p>We are looking for a dedicated Enterprise Applications Manager to oversee and enhance our enterprise systems, driving integration and optimization across departments. This role requires a hands-on leader who can manage key platforms like NetSuite and Salesforce while mentoring a small team and collaborating closely with stakeholders in Finance, Sales, Operations, and Executive leadership. The ideal candidate will be adept at balancing strategic initiatives with day-to-day technical execution, ensuring systems are scalable and effective.</p><p><br></p><p>Responsibilities:</p><p>• Manage the company’s internal business applications, with a primary focus on NetSuite and Salesforce, ensuring optimal performance and scalability.</p><p>• Lead and mentor a small team, providing both technical guidance and leadership to support their development.</p><p>• Oversee integrations between core systems, finance tools, reporting platforms, and third-party SaaS solutions.</p><p>• Collaborate with cross-functional teams to gather requirements and translate them into actionable technical solutions.</p><p>• Monitor system upgrades, enhancements, and overall performance to ensure seamless operations.</p><p>• Implement best practices for data security, integrity, access controls, and system documentation.</p><p>• Handle complex application issues, acting as the primary escalation point and managing vendor relationships.</p><p>• Drive automation initiatives, optimize workflows, and improve reporting capabilities to support business growth.</p><p>• Ensure systems are aligned with organizational goals and scalable for future expansion.</p>
  • 2026-01-08T04:42:51Z
Senior Accountant
  • Leucadia/olivenhain, CA
  • onsite
  • Temporary
  • 38.00 - 48.00 USD / Hourly
  • <p>A mission-driven nonprofit organization serving the San Diego community is seeking an experienced <strong>Senior Accountant</strong> to oversee core accounting functions and ensure financial integrity across programs and funding sources. This role plays a critical part in supporting transparency, compliance, and sustainability, and is ideal for an accounting professional who values purpose-driven work while maintaining high technical standards.</p><p><br></p><p><strong>Role Overview</strong></p><p>The Senior Accountant will lead month-end close activities, maintain fund accounting records, and support grant compliance and financial reporting. This position works closely with finance leadership, program managers, and external auditors to ensure accurate reporting and stewardship of donor and grant funds.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead month-end and year-end close processes</li><li>Prepare and review complex journal entries and account reconciliations</li><li>Maintain fund accounting records and restricted/unrestricted fund tracking</li><li>Support grant reporting, budget monitoring, and compliance requirements</li><li>Prepare financial statements and management reports</li><li>Ensure compliance with GAAP and nonprofit accounting standards</li><li>Coordinate audit preparation and respond to auditor requests</li><li>Identify process improvements and strengthen internal controls</li><li>Mentor junior accounting staff and provide technical guidance</li></ul>
  • 2026-01-06T17:34:24Z
NetSuite Business Systems Analyst
  • Irvine, CA
  • onsite
  • Permanent
  • 100000.00 - 160000.00 USD / Yearly
  • <p><strong>***For immediate consideration, please message Ali Ferber (Scott) on Linkedin with your updated resume***</strong></p><p><br></p><p>Functional Role: NetSuite Business Systems Analyst (Finance or Operations focused)</p><p>Onsite in Downtown Los Angeles</p><p>Salary: $130,000-155,000 </p><p><br></p><p>We are seeking a <strong>Business Systems Analyst</strong> with strong NetSuite expertise to join our client's growing team. This role will be instrumental in supporting and enhancing their technology landscape within a fast-paced retail environment. You will serve as the bridge between business stakeholders and technical teams, driving implementations and integrations of NetSuite with other systems, while ensuring processes across finance, operations, and logistics are efficient and scalable.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Partner with finance, operations, and logistics teams to analyze business requirements and translate them into system solutions.</li><li>Lead and support NetSuite implementations, configurations, and integrations with third-party systems.</li><li>Drive process improvements and automation to optimize workflows across retail operations.</li><li>Develop and maintain system documentation, workflows, and training materials.</li><li>Collaborate with cross-functional teams to ensure smooth project delivery and post-implementation support.</li><li>Monitor data quality and integrity, ensuring accurate reporting and compliance.</li><li>Serve as a subject matter expert for NetSuite and related business applications.</li></ul><p><br></p>
  • 2026-01-06T23:13:44Z
Accountant – Government / Public Sector
  • Vista, CA
  • onsite
  • Temporary
  • 35.00 - 40.00 USD / Hourly
  • <p>A local government agency in Vista is seeking a knowledgeable <strong>Accountant</strong> to support financial operations, reporting, and compliance for city departments. This role is ideal for a detail-oriented accounting professional who thrives in a structured environment and enjoys applying GAAP principles to public-sector finance. The Accountant will manage financial records, oversee account reconciliations, and ensure accurate reporting while supporting budget preparation and internal controls. This role requires independence, strong technical skills, and a commitment to financial transparency.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Maintain general ledger accounts and reconcile balance sheet items</li><li>Prepare journal entries, accruals, and month-end closing reports</li><li>Monitor expenditures and ensure compliance with budgets and policies</li><li>Prepare financial statements and internal reports for management review</li><li>Support external audits and regulatory compliance initiatives</li><li>Collaborate with departments to resolve financial discrepancies</li><li>Evaluate current accounting procedures and recommend improvements</li></ul>
  • 2026-01-08T22:49:06Z
Senior Attorney – Regulatory & Complex Civil Defense
  • San Diego, CA
  • remote
  • Permanent
  • 155000.00 - 220000.00 USD / Yearly
  • <p><strong>About the Opportunity</strong></p><p>A well-established Downtown San Diego law firm is seeking a <strong>Senior Litigation Attorney</strong> to join its complex civil defense and regulatory practice. The firm represents insurers, institutional clients, and regulated entities in matters involving technical legal issues, layered procedures, and high exposure.</p><p>This position is ideal for an attorney who enjoys structured litigation, regulatory nuance, and sophisticated defense work.</p><p><br></p><p><strong>Representative Matters</strong></p><ul><li>Insurance coverage and bad-faith litigation</li><li>Construction defect and infrastructure disputes</li><li>Regulatory enforcement actions and administrative hearings</li><li>Professional liability defense</li><li>Complex civil defense matters in state and federal courts</li></ul><p><strong>Responsibilities</strong></p><ul><li>Handle all phases of litigation, from early case assessment through trial and appeal</li><li>Draft substantive motions, including dispositive and evidentiary motions</li><li>Take and defend depositions of fact witnesses, experts, and corporate representatives</li><li>Prepare witnesses and manage expert strategy</li><li>Appear in court, arbitration, and administrative proceedings</li><li>Coordinate with regulatory agencies, experts, and consultants</li><li>Support trial preparation, including jury instructions, motions in limine, and trial briefs</li></ul><p><br></p>
  • 2026-01-14T19:03:50Z