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1 result for Product Support Specialist in Fallbrook, CA
- Encinitas, CA
- onsite
- Temporary / Contract
- 24 - 30 USD / Hourly
- <p>A rapidly growing consumer products company is hiring a Customer Support Specialist to assist with customer inquiries, order management, and account support during a busy operational period. The ideal candidate is customer-focused, solution-oriented, and able to maintain professionalism in a high-volume environment.</p><p><br></p><p>The company is seeking someone who enjoys helping people while ensuring a positive customer experience from start to finish.</p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, and online platforms</li><li>Process orders, returns, exchanges, and account updates</li><li>Investigate and resolve customer concerns efficiently</li><li>Maintain accurate CRM records and customer documentation</li><li>Coordinate with operations and logistics teams regarding order status</li><li>Assist with customer satisfaction initiatives and follow-up communication</li><li>Support special projects related to customer experience improvements</li></ul>
- 2026-06-04T00:00:00Z