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12 results for Customer Service Specialist in Fallbrook, CA

Customer Care Specialist

San Marcos, California
onsite
Temporary / Contract
26 - 28 USD / Hourly
A residential construction company is looking for a Customer Care Specialist to become the bridge between homeowners and the internal construction/service team. This role is more relationship-focused than a traditional customer service position and is ideal for someone who knows how to listen, organize, follow up, and actually get things resolved.You’ll work with homeowners after projects are completed, helping coordinate warranty requests, service appointments, repairs, and follow-up communication. Your Responsibilities:<ul><li>Serve as a primary contact for homeowners with service and warranty questions</li><li>Receive and document warranty and repair requests</li><li>Review requests and determine the appropriate next step</li><li>Coordinate inspections, repairs, and service appointments</li><li>Communicate with homeowners regarding schedules and expectations</li><li>Work closely with construction managers, vendors, subcontractors, and service technicians</li><li>Track open requests until completion</li><li>Follow up with internal teams when work remains outstanding</li><li>Maintain detailed records of customer interactions and completed work</li><li>Research previous work orders and project information</li><li>Assist with homeowner documentation and correspondence</li><li>Escalate complex or sensitive customer concerns</li><li>Identify recurring service issues and communicate trends to management</li><li>Provide a professional customer experience throughout the resolution process</li></ul>
2026-09-21T00:00:00Z

Customer Service Representative

Vista, California
onsite
Temporary / Contract
22 - 25 USD / Hourly
A growing manufacturing company in North County is looking for a Customer Service Representative to join its team and serve as a key point of contact for customers from order placement through delivery. This is a great opportunity for someone who enjoys building relationships but also likes the operational side of customer service — entering orders, checking inventory, coordinating with internal departments, and making sure customers know exactly what to expect. The ideal candidate is someone who can move quickly without sacrificing accuracy and is comfortable juggling customer requests, order updates, and internal follow-up throughout the day.What You’ll Do:<ul><li>Serve as a primary point of contact for customers regarding orders and account questions</li><li>Enter and process customer orders accurately and efficiently</li><li>Review orders for pricing, quantities, product availability, and requested delivery dates</li><li>Provide customers with order confirmations, status updates, and shipping information</li><li>Monitor open orders and proactively communicate delays or changes</li><li>Coordinate with sales, production, purchasing, and warehouse teams</li><li>Respond to customer inquiries by phone and email</li><li>Research order discrepancies and work toward timely resolutions</li><li>Maintain accurate customer and order information in internal systems</li><li>Assist with returns, replacements, credits, and product-related questions</li><li>Follow up on backorders and special requests</li><li>Maintain detailed notes and documentation on customer interactions</li><li>Help identify recurring issues and communicate them to management</li><li>Support additional administrative and customer service projects as needed</li></ul>
2026-09-21T00:00:00Z

Customer Service Representative

Tustin, California
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Customer Service Representative to support resident lease renewal activities for a real estate and property organization in Tustin, California. This Long-term Contract opportunity is ideal for someone who excels in customer communication, retention-focused service, and detailed follow-through. In this role, you will guide residents through renewal options, address questions clearly, and help ensure a smooth and accurate renewal experience. Responsibilities: • Engage with residents in a detail-oriented and respectful manner, helping them understand renewal choices and encouraging continued occupancy. • Prepare, send, and track lease renewal offers while following up to confirm residents have received and reviewed all details. • Communicate proactively with residents approaching lease expiration to reduce turnover and support retention goals. • Coordinate with internal teams to arrange property inspections when needed to confirm home condition or assess upgrade opportunities. • Review month-to-month accounts, lease data, rent details, occupant information, and related charges to ensure records are accurate and complete. • Confirm compliance with renter's insurance, utility obligations, local code expectations, and company policy requirements before completing renewals. • Support pricing and term discussions by gathering information and escalating recommendations for management approval when exceptions are needed. • Audit completed renewal documents for accuracy, provide weekly progress updates, and assist with notice-to-vacate follow-up to help keep move-out steps on schedule.
2026-09-18T00:00:00Z

Customer Service Representative

Irvine, California
onsite
Temporary to Hire
22.8 - 24 USD / Hourly
We are looking for a Customer Service Representative to support clients in Irvine, California. This contract opportunity is ideal for someone who thrives in a fast-moving service environment and takes pride in delivering accurate, responsive support across the full customer experience. The person in this role will manage inquiries, coordinate with internal teams to resolve issues, and help ensure orders, deliveries, and account requests are handled with care and consistency. Responsibilities:• Manage customer inquiries through phone and other communication channels, providing prompt and attentive support for service-related needs.• Take ownership of customer issues from initial contact through final resolution, partnering with internal departments to ensure timely follow-up and clear communication.• Process order-related activities accurately, including order entry, customer account support, shipping coordination, and delivery updates.• Use multiple internal applications throughout the workday to research information, document activity, and maintain service accuracy.• Escalate recurring service concerns or unresolved issues to leadership with clear, timely feedback.• Support inbound and outbound customer communication to address requests, provide updates, and strengthen client relationships.• Contribute to assigned projects and provide additional operational support as business demands require.• Work additional hours when needed to help meet service levels, order deadlines, or team priorities.
2026-09-18T00:00:00Z

Customer Service Representative

Orange, California
onsite
Temporary to Hire
20.5865 - 23.837 USD / Hourly
We are looking for a Customer Service Representative to join a team in Orange, California in a Contract to Permanent role. This position focuses on delivering responsive support to business customers by managing orders, answering inquiries, and coordinating with internal partners to ensure a smooth customer experience. The ideal candidate brings strong communication skills, sound judgment, and the ability to stay organized while handling multiple priorities in a fast-paced environment. Responsibilities: • Manage customer order input and updates with a high degree of accuracy across company platforms. • Respond to customer questions and concerns through phone and email, working through issues to complete resolution and providing timely follow-up. • Partner with teams across sales, operations, logistics, and finance to address service needs and keep customer requests moving forward. • Share clear information related to products, order progress, and account details to support customer decision-making. • Handle inbound and outbound customer communication professionally while maintaining a service-oriented approach. • Monitor open requests and ensure commitments are completed within expected timeframes. • Recognize areas where workflows can be improved and suggest practical changes that support stronger service outcomes.
2026-09-22T00:00:00Z

Customer Experience Specialist

San Diego, California
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a compassionate Customer Experience Specialist to support a mission-driven non-profit organization in San Diego, California. This contract opportunity with permanent potential is ideal for someone who enjoys helping others, handling high-volume inbound inquiries, and connecting community members with appropriate services and support. In this role, you will serve as a key point of contact, deliver thoughtful assistance across multiple communication channels, and maintain accurate records in web-based platforms. Responsibilities: • Handle incoming calls and inquiries with professionalism, empathy, and a strong focus on resolving client needs efficiently. • Record client conversations, outcomes, and follow-up details in CRM and other web-based systems with a high degree of accuracy. • Guide individuals to relevant programs, benefits, and community resources based on their questions and circumstances. • Work closely with internal departments to coordinate responses and ensure each case is addressed in a timely manner. • Maintain current knowledge of organizational services, referral options, and support resources to provide reliable information. • Deliver a consistently positive customer experience through phone, chat, and written communication. • Use tools and platforms such as Avaya CMS, CRM applications, and standard Microsoft Office programs to manage daily tasks effectively.
2026-09-14T00:00:00Z

Client Services Representative

San Diego, California
onsite
Temporary / Contract
31 - 35 USD / Hourly
Client Services RepresentativeSummaryOur client is seeking a professional and personable Client Services Representative to serve as a key point of contact for clients and provide exceptional day-to-day service. This role will respond to client questions, assist with account and service needs, coordinate requests, and ensure issues are resolved efficiently and accurately. The ideal candidate is customer-focused, highly organized, and comfortable handling multiple priorities in a fast-paced financial services environment. Strong communication skills, attention to detail, and the ability to build positive client relationships are essential. Key Responsibilities<ul><li>Serve as a primary point of contact for client questions, requests, and account needs.</li><li>Provide timely, professional support by phone, email, and in person.</li><li>Assist clients with account inquiries, transactions, transfers, statements, products, and services.</li><li>Research and resolve client issues while providing clear communication and follow-up.</li><li>Coordinate with internal teams to ensure client requests are completed accurately and efficiently.</li><li>Process account updates, client documentation, and service requests.</li><li>Assist with new account setup and account maintenance.</li><li>Educate clients on products, services, and processes as needed.</li><li>Maintain accurate and confidential client records and information.</li><li>Track outstanding requests and follow up to ensure a positive client experience.</li><li>Identify and escalate complex issues or concerns to the appropriate team.</li><li>Provide general administrative and operational support as needed.</li></ul>
2026-09-03T00:00:00Z

Customer Service Coordinator

Oceanside, California
onsite
Temporary / Contract
21 - 23 USD / Hourly
A busy construction company is adding a Customer Service Coordinator to its team. This position is perfect for someone who enjoys being the person customers can rely on to get answers, coordinate next steps, and keep projects moving. You’ll work closely with customers, project managers, field teams, vendors, and office staff. No two days will look exactly the same — you may be answering homeowner questions in the morning, coordinating a service appointment midday, and following up with a project manager on an outstanding issue in the afternoon.Responsibilities:<ul><li>Serve as a day-to-day contact for customers throughout the project or service process</li><li>Respond to customer questions by phone and email</li><li>Schedule appointments, inspections, deliveries, and service visits</li><li>Coordinate customer requests with project managers and field personnel</li><li>Provide updates regarding project timelines and scheduled work</li><li>Document customer interactions and requests in company systems</li><li>Track open customer issues through resolution</li><li>Follow up with internal teams when information or action is outstanding</li><li>Assist with change requests, service requests, and warranty-related inquiries</li><li>Maintain accurate customer and project records</li><li>Prepare customer correspondence and basic documentation</li><li>Help resolve scheduling conflicts and service issues</li><li>Escalate more complex concerns to appropriate management</li><li>Provide general administrative support to the project team</li></ul>
2026-09-21T00:00:00Z

Customer Service Lead

Irvine, California
onsite
Temporary / Contract
33.25 - 38.5 USD / Hourly
We are looking for a Customer Service Lead to oversee a fast-paced team focused on outbound customer engagement in Irvine, California. This Long-term Contract opportunity is ideal for a hands-on leader who can build accountability, strengthen team performance, and create an encouraging environment centered on results. The role combines daily coaching, operational oversight, and performance analysis to help a high-volume business development team succeed consistently. Responsibilities: • Lead and support a team of Business Development Representatives handling high-volume outbound calling activities to drive business results. • Set clear performance expectations and energize the team to achieve daily, weekly, and monthly goals through consistent direction and encouragement. • Design and refine team workflows, performance plans, and operating practices to maintain strong and reliable productivity levels. • Coach both new hires and tenured employees on communication methods, product understanding, call quality, and effective sales approaches. • Monitor individual and team results, evaluate progress against targets, and deliver timely feedback to improve effectiveness. • Create engaging motivational programs such as contests, incentives, team challenges, and targeted learning sessions to sustain momentum. • Review production data and performance trends, then turn insights into action plans that strengthen output and overall team growth. • Maintain quality assurance standards by auditing work, reinforcing accurate messaging, and ensuring processes are followed efficiently. • Present performance findings and operational updates clearly to senior leadership while partnering with managers, administrators, and executive stakeholders. • Foster a culture of recognition and engagement by leading team huddles and virtual meetings that celebrate achievements and reinforce goals.
2026-09-21T00:00:00Z

Bilingual Spanish Customer Service Representative

San Diego, California
onsite
Temporary to Hire
20 - 21 USD / Hourly
Bilingual Spanish Customer Service RepresentativeRobert Half is partnering with a nonprofit organization to identify a Bilingual Spanish Customer Service Representative. This is a great opportunity for a compassionate, service-oriented professional who enjoys helping people, answering questions, and providing exceptional customer service. Position OverviewThe Bilingual Spanish Customer Service Representative will serve as a key point of contact for clients, providing friendly and professional support by phone and other communication channels. This role involves answering questions, helping clients navigate available resources, documenting information, and following up as needed in both English and Spanish. The ideal candidate is empathetic, professional, comfortable connecting with people, and able to maintain accuracy and composure while assisting clients with a variety of needs.Work Schedule: Monday–Friday, full-time; assigned shifts fall between 7:00 AM and 6:30 PM.Hybrid Schedule: After the first 6 months, the role transitions to a hybrid schedule of 3 days remote and 2 days onsite. Key Responsibilities<ul><li>Provide friendly, professional customer service to clients by phone and other communication channels</li><li>Respond to client questions and provide information about available resources and services</li><li>Listen to client needs and help identify appropriate next steps</li><li>Accurately document client interactions and information</li><li>Conduct follow-up calls as needed</li><li>Maintain accurate records and ensure data quality</li><li>Communicate with clients in both English and Spanish</li><li>Assist with additional projects and administrative tasks as needed</li></ul>
2026-09-11T00:00:00Z

Bilingual Spanish Customer Service Representative

San Diego, California
onsite
Temporary to Hire
20 - 21 USD / Hourly
Customer Service RepresentativeRobert Half is partnering with a nonprofit organization to identify a Customer Service Representative to join their team. This is a great opportunity for a service-oriented professional who enjoys helping others, solving problems, and making a positive impact through their work.Position OverviewThe Customer Service Representative will serve as a key point of contact for customers and clients, providing responsive, professional support while helping resolve questions and requests. The ideal candidate is personable, dependable, detail-oriented, and comfortable working in a fast-paced environment.Work Schedule: Monday–Friday, full-timeWork Arrangement: Onsite for the first 6 months; after successfully completing the initial 6 months, the position transitions to a hybrid schedule of 3 days remote and 2 days onsite.Key Responsibilities<ul><li>Respond to customer inquiries by phone, email, and other communication channels</li><li>Provide friendly, professional, and timely customer service</li><li>Research and resolve customer questions, concerns, and issues</li><li>Accurately enter and update customer information in internal systems</li><li>Follow up with customers to ensure questions and concerns are fully resolved</li><li>Maintain detailed and accurate records of customer interactions</li><li>Collaborate with internal teams to address customer needs</li><li>Follow established policies, procedures, and service standards</li><li>Assist with additional administrative and customer support tasks as needed</li></ul>
2026-09-11T00:00:00Z

Resident Services Representative

Carlsbad, California
onsite
Temporary / Contract
24 - 27 USD / Hourly
A growing real estate organization is seeking a Resident Services Representative to support residents, property teams, and internal operations. This position blends customer service, coordination, and administrative support and would be a great fit for someone who enjoys helping people while keeping multiple requests organized from start to finish. You’ll be responsible for creating a positive resident experience while making sure questions, service requests, and follow-ups don't fall through the cracks.What You’ll Handle:<ul><li>Serve as a friendly and professional point of contact for residents</li><li>Respond to questions by phone, email, and internal systems</li><li>Receive and document maintenance and service requests</li><li>Coordinate requests with property managers, maintenance teams, and vendors</li><li>Track outstanding service items and follow up through completion</li><li>Communicate appointment windows and scheduling updates</li><li>Assist residents with account and property-related questions</li><li>Maintain accurate resident records and correspondence</li><li>Enter and update information in property management systems</li><li>Assist with move-in and move-out coordination</li><li>Prepare resident communications and notices</li><li>Escalate complex issues appropriately</li><li>Help maintain service-level and response-time goals</li><li>Support property management teams with administrative projects</li><li>Identify recurring resident concerns and communicate trends to management</li></ul>
2026-09-21T00:00:00Z