<p>A respected and innovative <strong>instrument manufacturing company in San Marcos</strong> is seeking a proactive and detail-oriented <strong>Customer Service Representative</strong> to provide world-class support to clients in the scientific and technical fields. This is a fantastic opportunity for someone who thrives on problem-solving, clear communication, and building long-term customer relationships. You’ll work closely with sales, logistics, and production teams to ensure that every order and inquiry is handled with precision and care.</p><p><br></p><p><u>🧩 </u><strong><u>Responsibilities:</u></strong></p><ul><li>Respond to customer inquiries via phone and email regarding products, pricing, and order status.</li><li>Process orders, issue quotes, and manage returns and replacements.</li><li>Collaborate with internal departments to track shipments and resolve order discrepancies.</li><li>Maintain accurate customer records and documentation in the CRM system.</li><li>Support the sales team with lead follow-up, account updates, and contract details.</li><li>Provide product knowledge support and troubleshooting guidance.</li><li>Contribute to continuous improvement in customer service procedures.</li></ul>
<p>Our client is seeking a friendly and organized Front Desk Coordinator to manage the reception area and serve as the first point of contact for clients, visitors, and staff. The Front Desk Coordinator will be responsible for creating a welcoming environment while overseeing front desk operations and administrative tasks. The ideal candidate is detail-oriented, proactive, and has excellent communication skills to ensure smooth daily office activity.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors and clients promptly and professionally, ensuring a warm and inviting experience.</li><li>Manage the reception area, keeping it clean and organized to reflect a positive office image.</li><li>Operate the switchboard and route calls to appropriate team members, taking accurate messages as needed.</li><li>Oversee appointment scheduling, meeting coordination, and conference room reservations.</li><li>Respond to inquiries from clients and visitors, providing helpful information or guidance.</li><li>Manage incoming and outgoing correspondence, including packages, letters, and emails.</li><li>Perform administrative duties such as filing, data entry, and maintaining office records.</li><li>Coordinate with office staff to ensure timely communication and effective workflow.</li><li>Monitor and maintain office supplies inventory, ordering as needed.</li><li>Assist in organizing team events, meetings, and special projects.</li></ul><p><br></p>
<p>Join an organization that is making a difference in people's lives every day! Our client, a mission-driven nonprofit organization, is seeking a dedicated and enthusiastic Customer Service Representative to be the face of their operations. This role is ideal for a compassionate and detail-oriented individual who thrives in a fast-paced environment and is eager to contribute to the success of a nonprofit organization focused on positive impact.</p><p><br></p><p>The Customer Service Representative will play an essential role in connecting the organization with its stakeholders, providing excellent support, and ensuring a seamless experience for donors, members, and program participants. This position requires strong communication skills, problem-solving abilities, and a passion for helping others.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide exceptional customer service by answering inquiries via phone, email, and live chat, addressing stakeholder needs in a courteous and efficient manner.</li><li>Assist donors, members, and program participants with questions related to services, events, and organization initiatives.</li><li>Resolve issues, concerns, and conflicts promptly while maintaining a positive and professional demeanor.</li><li>Accurately enter customer information into the organization’s database and maintain records with the highest confidentiality standards.</li><li>Collaborate with internal teams to follow up on customer inquiries and ensure issues are addressed in a timely manner.</li><li>Support program enrollment processes and provide guidance to participants when needed.</li><li>Monitor and manage customer feedback, ensuring timely responses and contributing ideas for service improvement.</li><li>Assist with special projects as directed by the customer service and leadership teams.</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in San Diego, California. In this position, you will play a key role in ensuring a smooth application process for insurance cases while maintaining excellent communication with agents and vendors. This opportunity is ideal for someone with a strong commitment to customer service and an ability to thrive in a fast-paced environment.<br><br>Responsibilities:<br>• Review new insurance applications to confirm all requirements are met before submission to carriers.<br>• Communicate with vendors to coordinate necessary follow-ups and resolve outstanding issues.<br>• Process insurance applications and cases efficiently using Salesforce.<br>• Facilitate a seamless application experience for agents, addressing their needs throughout the process.<br>• Manage high volumes of inbound calls and provide timely assistance to agents and customers.<br>• Follow up with agents and carriers to ensure all requirements are completed and accurate.<br>• Collaborate with team members to achieve shared objectives and provide support when needed.
<p>Our client, a professional and customer-focused organization, is seeking a friendly and adaptable Call Center Representative to join their team. Committed to delivering superior customer service, this company is looking for someone who can provide excellent support, resolve customer concerns efficiently, and contribute to a positive customer experience.</p><p><br></p><p>The Call Center Representative will be responsible for handling inbound and outbound calls, addressing customer inquiries, and troubleshooting issues while maintaining professionalism and providing exceptional service. The ideal candidate is tech-savvy, detail-oriented, and thrives in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound customer inquiries via phone, email, and live chat in a timely and professional manner.</li><li>Resolve customer complaints and issues efficiently, providing accurate information and ensuring customer satisfaction.</li><li>Communicate effectively to educate customers about the company’s products, services, and policies.</li><li>Process orders, applications, and transactions with a high degree of accuracy.</li><li>Document customer interactions and maintain detailed records in the company’s CRM system.</li><li>Escalate complex or unresolved issues to the appropriate department or manager for further assistance.</li><li>Participate in training programs to stay updated on company policies, services, and best practices.</li><li>Assist in identifying opportunities for improving customer service processes and systems.</li></ul><p><br></p>
<p>Robert Half is currently seeking a skilled and motivated Customer Service Representative to join the team of a thriving company. This opportunity is ideal for a candidate who excels at providing exceptional customer service, solving problems efficiently, and serving as the first point of contact between the company and its clients. If you are detail-oriented, communicative, and passionate about creating positive customer experiences, we want to hear from you!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</li><li>Provide accurate product, service, or policy information to customers.</li><li>Maintain detailed customer records by logging all interactions into the CRM or ticketing system.</li><li>Proactively escalate unresolved issues to the appropriate departments for resolution.</li><li>Process customer orders, returns, or requests using internal platforms.</li><li>Identify opportunities to enhance customer satisfaction and provide feedback to the management team.</li><li>Collaborate with cross-functional teams to ensure smooth customer service operations.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Operation Specialist to join our team on a contract basis in Carlsbad, California. In this role, you will be responsible for accurately entering and managing data while supporting various administrative tasks. This position requires strong organizational skills and proficiency in handling digital tools to ensure seamless workflow and data accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Enter and update data with precision and efficiency across multiple platforms.</p><p>• Organize and maintain digital and physical files to ensure easy access and proper storage.</p><p>• Perform calculations and verify data accuracy to eliminate errors.</p><p>• Scan and digitize documents while ensuring all files are properly categorized.</p><p>• Respond to email correspondence promptly and professionally.</p><p>• Utilize Microsoft Excel and Word to create and edit documents and spreadsheets.</p><p>• Conduct routine checks to validate data integrity and resolve discrepancies.</p><p>• Support customer service activities by providing accurate data and documentation.</p><p>• Prepare reports and summaries as needed to assist in business operations.</p><p>• Collaborate with team members to streamline data entry processes and improve efficiency.</p>
<p>We are looking for a dedicated and meticulous Client Services Associate to join our team in San Diego, California. This Contract to Permanent position plays a vital role in ensuring exceptional client experiences and supporting operational efficiency. You will collaborate with advisors, handle client documentation, and provide outstanding service to high-net-worth individuals, business owners, and other clients.</p><p><br></p><p>Responsibilities:</p><ul><li>Handle client account documentation, including transfers, distributions, and updates, ensuring precision and attention to detail.</li><li>Keep client records organized and ensure information in company systems is current.</li><li>Liaise with custodians to promptly resolve any service or account issues.</li><li>Prepare materials for client meetings, communications, and mailings.</li><li>Oversee office supplies, vendor interactions, and general office appearance to maintain a professional and inviting environment.</li><li>Act as the initial point of contact for clients visiting the office, providing a courteous and detail-focused experience.</li><li>Assist advisors by collecting and organizing financial information for client accounts.</li><li>Support financial planning initiatives and perform investment research as required.</li><li>Compile performance reports and reconcile data to maintain accuracy.</li><li>Draft correspondence and documentation for client interactions.</li></ul><p><br></p>
<p>A dynamic and well-established <strong>real estate firm in Carlsbad</strong> is seeking an experienced <strong>Office Manager</strong> to oversee daily operations, support a busy team, and ensure the office runs seamlessly. This role blends administrative excellence, client interaction, and organizational leadership — ideal for someone who thrives in a fast-paced, relationship-driven environment. As the central hub of the office, you’ll coordinate administrative functions, manage vendor relationships, assist with onboarding, and keep communication flowing between agents, property managers, and clients.</p><p><br></p><p><u>💼 </u><strong><u>Key Responsibilities</u></strong></p><ul><li>Oversee day-to-day office operations, including scheduling, supply management, and vendor coordination.</li><li>Support agents and property managers with document preparation, listings, and transaction files.</li><li>Maintain organized systems for contracts, leases, and compliance documentation.</li><li>Assist with client communications and ensure all interactions reflect the company’s professionalism and brand standards.</li><li>Manage office budgets, invoices, and expense reporting.</li><li>Coordinate team meetings, events, and trainings.</li><li>Contribute to onboarding and HR support for new hires.</li></ul>
We are looking for an experienced Operations Specialist to join our team in Rancho Cucamonga, California. In this Contract-to-Permanent position, you will play a key role in managing customer accounts, ensuring smooth supply chain operations, and maintaining inventory accuracy. This is an excellent opportunity for a detail-oriented individual with a background in logistics, customer service, and inventory management.<br><br>Responsibilities:<br>• Serve as the main point of contact between the office and warehouse, ensuring seamless communication and understanding of customer needs.<br>• Oversee and coordinate supply chain activities, including inventory management, storage, and transportation.<br>• Plan and track shipments to meet customer requirements, ensuring timely delivery and accurate documentation.<br>• Maintain detailed records of warehouse stock, inventory transfers, and shipping costs.<br>• Analyze and optimize logistical processes to improve efficiency and productivity.<br>• Review and process purchase orders while ensuring compliance with customer specifications.<br>• Monitor shipments to address any delays, discrepancies, or other issues proactively.<br>• Communicate with customers to confirm shipment details, resolve inquiries, and provide timely updates.<br>• Identify and report non-moving inventory or unusual usage patterns to maintain optimal stock levels.<br>• Generate and send invoices within a set timeframe, ensuring accuracy and completeness.
Our client is searching for a skilled and success driven Customer Experience Associate to create exceptional interactions with customers and ensure satisfaction across every touchpoint. As the face of the company, you will be responsible for handling inquiries, resolving issues, and delivering a seamless and personalized customer experience. With a customer-first mindset and an aptitude for problem-solving, the ideal candidate will represent the brand professionally while supporting the organization’s strategic goals of enhancing customer satisfaction and loyalty. <br> Key Responsibilities: Provide professional and courteous assistance to customers via phone, email, live chat, and other communication channels. Respond promptly to customer inquiries, escalating issues to the appropriate departments when necessary. Act as a liaison between customers and internal teams to resolve service issues or address concerns. Monitor and track customer interactions through CRM software to ensure resolution and follow-up. Gather customer feedback and communicate insights to team leadership for service improvement initiatives. Collaborate with other departments, including sales and technical support, to enhance the customer experience. Maintain a comprehensive understanding of company products, services, and policies to provide accurate information to customers. Identify opportunities to exceed customer expectations and create lasting positive impressions. Uphold company standards for friendly and professional customer service in every interaction.
We are looking for a dedicated Customer Service Representative to join our team in Costa Mesa, California. In this role, you will provide exceptional support to customers by addressing inquiries, resolving issues, and assisting with navigating our website and related tools. This is a Contract-to-Permanent position, offering an excellent opportunity for growth and long-term employment.<br><br>Responsibilities:<br>• Respond to a high volume of inbound customer calls daily, ensuring all inquiries are addressed promptly and professionally.<br>• Assist customers with navigating the company website, including locating specific information and troubleshooting login issues.<br>• Provide guidance to users experiencing challenges with new system features or updates.<br>• Maintain accurate records of customer interactions and resolutions using CRM tools.<br>• Collaborate with internal teams to escalate and resolve complex issues efficiently.<br>• Offer exceptional service to enhance customer satisfaction and build long-term relationships.<br>• Utilize Office Suite tools to document and manage customer data effectively.<br>• Stay updated on product knowledge and company processes to provide accurate information.<br>• Handle customer concerns with patience and professionalism, ensuring a positive experience.
<p>Our client, a leading company in the property management industry, is seeking a professional and friendly Receptionist to join their team. As the first point of contact for clients and visitors, the Receptionist plays a critical role in creating a welcoming and professional environment while performing essential administrative tasks. The ideal candidate will be highly organized, have excellent communication skills, and thrive in a fast-paced, customer-focused environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors promptly and warmly, ensuring they feel welcomed and supported.</li><li>Answer and direct incoming calls, messages, and inquiries promptly and professionally.</li><li>Maintain the reception area to ensure it is clean, organized, and reflects a professional appearance.</li><li>Assist with administrative tasks, including scheduling, filing, data entry, and distributing mail.</li><li>Coordinate meeting room bookings and prepare meeting spaces as needed.</li><li>Maintain accurate records of visitors and communicate relevant information to internal staff.</li><li>Support property management staff with document preparation and follow-ups.</li><li>Respond to tenant inquiries regarding lease agreements, property-related issues, or general questions, escalating concerns as necessary.</li><li>Monitor and order office supplies to ensure continuous operations.</li></ul><p><br></p>
<p>We are looking for a dedicated and detail-oriented Case Administrator to join our team in San Diego, California. In this Contract-to-Permanent position, you will play a key role in managing insurance applications and ensuring a smooth process for agents and clients. This role requires strong communication skills and the ability to handle high-volume tasks efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Review and validate new insurance applications to ensure all requirements are met before submission to carriers.</p><p>• Collaborate with vendors to address and resolve outstanding follow-up needs.</p><p>• Process insurance applications and cases through Salesforce, maintaining accuracy and efficiency.</p><p>• Facilitate a seamless application process for agents from initiation to completion.</p><p>• Manage a high volume of inbound calls, providing excellent customer support.</p><p>• Communicate with agents and carriers to review and follow up on pending requirements.</p><p>• Work closely with team members to achieve shared objectives and assist with tasks as needed.</p>
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this role, you will play a key part in ensuring customer satisfaction by providing timely and detail-oriented support to our clients. This is a Contract-to-Permanent position, offering an excellent opportunity for growth within a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Provide assistance to customers with inquiries, order status updates, returns, and account-related concerns.<br>• Resolve customer issues with a focus on accuracy and thoroughness to ensure all concerns are addressed.<br>• Build strong relationships with clients to encourage loyalty and repeat business.<br>• Translate or explain product information and marketing materials for multilingual audiences when needed.<br>• Collaborate with internal teams to streamline processes and enhance the customer experience.<br>• Represent the company as a brand ambassador by embodying our values and enthusiasm for our products.<br>• Manage and prioritize multiple tasks in a fast-paced environment while maintaining professionalism.<br>• Handle inbound and outbound calls efficiently to address customer needs.<br>• Utilize call center systems and tools to ensure seamless communication and record-keeping.
<p>Are you passionate about wellness, beauty, and helping people feel their best? A luxurious and fast-growing <strong>MedSpa and Wellness Center in Carlsbad</strong> is looking for an energetic <strong>Front Desk Associate</strong> to join their vibrant team. This isn’t your average front desk role — you’ll be the first warm smile that clients see when they arrive and the last friendly face they remember when they leave. You’ll play a key role in creating a calming, five-star client experience that blends hospitality and professionalism.</p><p><br></p><p><strong>✨ What You’ll Do:</strong></p><ul><li>Welcome guests warmly, ensuring every client feels valued and comfortable.</li><li>Schedule appointments, confirm bookings, and manage provider calendars.</li><li>Handle payments, gift cards, and membership transactions accurately.</li><li>Maintain a polished and organized reception area that reflects our brand’s atmosphere.</li><li>Assist with product recommendations and promote ongoing promotions or loyalty programs.</li><li>Support providers and management with administrative and customer care needs.</li><li>Ensure privacy and confidentiality in accordance with company policies.</li></ul>
We are looking for a dedicated Customer Relations Representative to join our team in San Diego, California. This is a long-term contract position that offers the opportunity to provide exceptional service while supporting various administrative and operational tasks. The ideal candidate will excel in communication, organization, and problem-solving, ensuring smooth processes and positive customer experiences.<br><br>Responsibilities:<br>• Ensure the accurate and timely production of copy work and delivery to designated parties.<br>• Review payments to identify duplicates or determine proper reassignment to the correct claims.<br>• Draft and prepare correspondence, including letters, as required.<br>• Organize and process outgoing mail efficiently for postal services.<br>• Manage monthly supply orders and monitor inventory levels to ensure adequate stock.<br>• Collaborate with adjusters and medical professionals to transition injured workers to new primary treating physicians.<br>• Communicate proactively with supervisors regarding any issues that may affect workflow, insured parties, claimants, vendors, or company operations.<br>• Provide prompt assistance to both internal and external customers, meeting commitments independently.<br>• Perform additional support tasks as assigned to contribute to team goals.<br>• Maintain compliance with company policies, procedures, and project timelines.
<p><strong>About the Role:</strong></p><p>Robert Half is partnering with a mission-driven nonprofit organization dedicated to providing essential community support and resources across San Diego. They are seeking a Bilingual Spanish Customer Service Representative to join their growing team.</p><p>This position begins onsite for the first six months to ensure comprehensive training and team integration, with the opportunity to transition to a hybrid schedule (3 days onsite / 2 remote) thereafter.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Deliver exceptional customer service to community members in both <strong>Spanish and English</strong> via phone, email, and in-person interactions.</li><li>Provide information on available programs, services, and eligibility requirements.</li><li>Document all client interactions accurately in the organization’s database.</li><li>Schedule appointments, assist with follow-ups, and ensure timely communication.</li><li>Collaborate with cross-functional teams to connect clients to the right resources.</li><li>Uphold confidentiality and demonstrate empathy in every client interaction.</li></ul><p><br></p>
<p>Robert Half is working with a purpose-driven nonprofit organization to find a detail-oriented and proactive Human Resources Assistant. This role provides vital administrative support to the Human Resources team, helping maintain smooth operations for the organization while ensuring compliance with HR policies and procedures. If you are an organized professional who is passionate about contributing to a mission-driven organization, this could be your next great opportunity!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide administrative support to the HR team, including maintaining employee records, processing paperwork, and handling confidential information.</li><li>Assist with recruitment processes, including posting job ads, scheduling interviews, and coordinating pre-employment screenings.</li><li>Facilitate employee onboarding by preparing orientation materials and ensuring completion of necessary documentation.</li><li>Support benefits administration, including enrollments, changes, and assisting employees with questions.</li><li>Coordinate meetings, trainings, and events for HR programs and initiatives.</li><li>Maintain compliance with local, state, and federal regulations, including recordkeeping and policy updates.</li><li>Respond to HR-related inquiries promptly and professionally, ensuring excellent customer service to employees and management.</li><li>Assist with special HR projects or programs related to diversity, equity, inclusion, or employee engagement.</li></ul><p><br></p>
<p>Robert Half is seeking a skilled and detail-oriented Administrative Assistant to support daily operations for a dynamic organization. This role is ideal for a resourceful and organized professional who thrives in an administrative position and can manage diverse tasks efficiently. If you enjoy multitasking, maintaining organization, and providing exceptional support to a team, we encourage you to apply!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Perform administrative and clerical tasks, including answering phones, managing emails, and scheduling meetings.</li><li>Arrange travel and lodging for managers/staff as required.</li><li>Maintain and organize filing systems (digital and physical) to ensure easy access to important documents.</li><li>Create and edit reports, correspondence, and presentations on behalf of managers or department leads.</li><li>Manage office inventory, equipment orders, and vendor relations.</li><li>Provide customer service support to internal and external stakeholders by responding to inquiries professionally and promptly.</li><li>Prepare expense reports and perform basic bookkeeping tasks as necessary.</li><li>Collaborate with various departments to assist with special projects and tasks.</li></ul><p><br></p>
<p>Are you passionate about assisting others and providing excellent customer service? As a Helpline Agent, you will be the first point of contact for individuals seeking support. You’ll use your communication and problem-solving skills to address customer inquiries, resolve issues, and ensure a positive experience. This is a dynamic role that offers opportunities to grow professionally while making a meaningful impact.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Answer incoming calls, emails, and messages promptly and professionally.</li><li>Identify customer needs and guide them to appropriate solutions or resources.</li><li>Troubleshoot and resolve customer concerns or escalate more complex issues for further assistance.</li><li>Maintain accurate and detailed records of customer interactions in the company's system.</li><li>Consistently deliver a high level of customer service, striving for first-call resolution.</li><li>Stay updated on company processes, services, and tools to provide accurate and current information to customers.</li></ul><p><br></p>
<p>We are looking for an experienced Dispatcher to join our pest control team. The Dispatcher is a critical link between our customers and pest control service teams. This role requires excellent coordination and communication skills to schedule and dispatch technicians, resolve customer inquiries, and perform administrative tasks promptly and efficiently.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Scheduling and Dispatching</strong>: Assign service appointments and optimize technician schedules based on location, job type, and priority level.</li><li><strong>Customer Communication</strong>: Answer calls, respond to inquiries, and communicate service updates with customers in a professional and courteous manner.</li><li><strong>Problem Resolution</strong>: Handle scheduling conflicts, technician availability issues, and customer concerns with urgency and tact.</li><li><strong>Record Keeping</strong>: Create and maintain accurate customer service records, technician schedules, and work orders using company systems.</li><li><strong>Follow-Up</strong>: Conduct post-service follow-ups to ensure customer satisfaction.</li><li><strong>Team Collaboration</strong>: Coordinate with field technicians and management to streamline operations and ensure quality service delivery.</li></ul><p><br></p>
<p>A growing <strong>professional services firm in San Diego</strong> is seeking a personable and detail-oriented <strong>Client Services Coordinator</strong> to join their team. This position plays a key role in supporting clients, managing projects, and ensuring that all communications and deliverables meet the company’s high standards of service.</p><p>This is a great role for someone who loves working with people, balancing multiple priorities, and being the bridge between clients and internal teams.</p><p><br></p><p>💬 <strong>What You’ll Do</strong></p><ul><li>Serve as the first point of contact for clients — manage inquiries, schedule meetings, and ensure prompt follow-up.</li><li>Support project coordination, documentation, and client onboarding processes.</li><li>Maintain accurate client records in CRM systems and track ongoing engagement activities.</li><li>Collaborate with internal departments to ensure timely completion of deliverables.</li><li>Prepare client-facing materials, reports, and presentations.</li><li>Anticipate client needs and provide proactive communication and solutions.</li></ul>
<p>Are you a compassionate individual who thrives in helping people in need? We are seeking a passionate and customer-focused <strong>Bilingual Call Center Agent</strong> to join our helpline team. This position is an opportunity to make a meaningful difference in the lives of individuals seeking critical support and assistance. The ideal candidate will be fluent in <strong>Spanish</strong> and represent our organization's mission of providing life-changing services to diverse communities.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to a high volume of incoming calls on the organization's helpline with professionalism, empathy, and efficiency.</li><li>Provide callers with accurate information about the nonprofit's services and other community resources available to assist in their unique circumstances.</li><li>Conduct outbound follow-ups for ongoing support, program awareness, or case management as needed.</li><li>Serve as a caring and compassionate resource to address emergency situations and de-escalate heightened emotions over the phone.</li><li>Accurately document all interactions in the organization's CRM system or database to ensure seamless service delivery.</li><li>Collaborate with team members and supervisors to provide feedback and suggest improvements to the helpline process.</li><li>Uphold strict confidentiality guidelines and organizational policies when handling sensitive information.</li></ul><p><br></p>
We are looking for a contract Teller to join our team in Brea, California. In this contract position, you will play an essential role in delivering outstanding customer service and ensuring smooth daily operations at our banking branch. This role offers a great opportunity to gain valuable experience in a dynamic and detail-oriented environment within the banking industry.<br><br>Responsibilities:<br>• Process a variety of financial transactions, including deposits, withdrawals, check cashing, and loan payments, while ensuring accuracy and compliance with established policies.<br>• Address customer inquiries regarding their accounts and available banking services in a detail-oriented and friendly manner.<br>• Promote and recommend bank products and services to meet customer needs and support branch objectives.<br>• Maintain and balance a cash drawer, adhering to strict security and audit guidelines.<br>• Educate customers on alternative banking methods and digital solutions to enhance their banking experience.<br>• Collaborate effectively with team members to ensure efficient branch operations and a seamless customer experience.<br>• Assist in covering shifts during peak periods, vacations, and leaves to support branch needs.
