10 results for Sr Customer Service Representative in Fairfield, OH

Sr Business Analyst

Cincinnati, OH
remote
Temporary
60 - 65 USD / Hourly
Robert Half is searching for a Senior Business Analyst to support an consulting services firm based in Seattle, WA. This candidate will be responsible for leading the analysis of business processes and workflows to identify areas for improvement and optimization. This position is a 10 month contract opportunity with the possibility of extension and is 100% Remote. Apply today! Job Details: Duration: 10 month contract with potential to extendLocation: 100% Remote Schedule: Monday - Friday - Core Business Hours Responsibilities:<ul><li>Lead the analysis of business processes and workflows to identify areas for improvement and optimization.</li><li>Collaborate with cross-functional teams to gather, document, and validate business requirements.</li><li>Conduct gap analyses to identify discrepancies between current and desired outcomes.</li><li>Facilitate Agile Scrum ceremonies, including sprint planning, review, and retrospectives.</li><li>Review and analyze documentation to ensure alignment with business objectives.</li><li>Work closely with call center teams to enhance customer service processes and systems.</li><li>Communicate findings and recommendations to stakeholders in a clear and concise manner.</li><li>Support the development and implementation of solutions that align with organizational goals.</li><li>Monitor project progress and ensure deliverables meet quality standards.</li><li>Provide ongoing support and training to teams on new processes and tools.</li></ul>
2026-03-04T00:00:00Z

Customer Service Representative

Cincinnati, OH
onsite
Contract / Temporary to Hire
17.5 - 18 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our dynamic team in Cincinnati, Ohio. In this Contract to permanent position, you will play a vital role in ensuring exceptional client satisfaction by addressing inquiries, resolving issues, and managing communication across multiple platforms. This role requires strong interpersonal skills, attention to detail, and the ability to thrive in a fast-paced environment. Responsibilities:• Respond promptly to inbound customer calls, addressing inquiries and providing accurate information.• Manage email correspondence to resolve customer concerns and deliver timely updates.• Process data entry tasks with precision to maintain accurate records and documentation.• Schedule customer appointments efficiently while coordinating necessary follow-ups.• Handle order entry tasks, ensuring accuracy and adherence to company procedures.• Utilize Microsoft Excel and Word to create reports and update relevant documents.• Maintain a high level of professionalism while interacting with customers in both inbound and outbound calls.• Collaborate with team members to enhance customer service strategies and improve workflows.• Ensure all interactions align with company policies and standards for quality service.
2026-03-05T00:00:00Z

Customer Service Coordinator

Fairfield, OH
onsite
Permanent
60000 - 70000 USD / Yearly
We are looking for a dedicated Customer Service Coordinator to join our dynamic team in Cincinnati Ohio. In this role, you will manage customer interactions and service operations, ensuring timely and accurate responses to client needs. The ideal candidate will thrive in a fast-paced environment and excel at building strong relationships with clients while overseeing service processes from start to finish. Responsibilities:• Develop and maintain strong client relationships by understanding their service history, preferences, and expectations.• Conduct site visits to assess client needs, foster relationships, and ensure satisfaction with completed projects.• Oversee the entire service call process, including intake, scheduling, dispatching crews, and ensuring timely completion.• Monitor open service orders, track progress, and follow up to ensure accuracy and adherence to deadlines.• Respond promptly to customer inquiries related to service needs, scheduling updates, and issue resolution.• Keep detailed records of service calls, technician notes, materials used, and client updates.• Review service reports and work orders for completeness and accuracy before submitting them for billing.• Collaborate with office staff and accounting teams to ensure efficient and timely invoicing.• Identify and resolve billing discrepancies by working closely with clients and internal teams.• Support business growth by identifying opportunities to expand the company’s commercial service portfolio and assisting with proposals and agreements.
2026-01-29T00:00:00Z

Customer Service Coordinator

Cincinnati, OH
onsite
Contract / Temporary to Hire
19 - 20 USD / Hourly
We are looking for a dedicated Prospecting Coordinator to join our team in Cincinnati, Ohio. In this contract role, you will play a vital part in supporting our manufacturing operations by providing exceptional customer service and handling various administrative tasks. This position offers an opportunity to work in a fast-paced environment where attention to detail and effective communication are highly valued. Responsibilities: • Respond promptly to inbound customer inquiries via phone and email, ensuring a high level of customer satisfaction. • Manage outbound calls to follow up on prospects and maintain clear communication with clients. • Accurately enter and update customer data into the CRM system while adhering to company standards. • Process orders and ensure all related documentation is completed in a timely manner. • Use Microsoft Excel to organize and analyze data for reporting purposes. • Collaborate with team members to address customer concerns and provide resolutions. • Maintain detailed records of all correspondence and interactions for future reference. • Assist in tracking and documenting customer feedback to improve service quality. • Coordinate with other departments to ensure seamless order fulfillment and customer satisfaction.
2026-02-27T00:00:00Z

Sr. Accountant

Cincinnati, OH
onsite
Permanent
60000 - 90000 USD / Yearly
We are looking for an experienced Senior Accountant to join our team in Cincinnati, Ohio. This role offers a dynamic opportunity to contribute to high-impact accounting and finance projects while enjoying a balanced work environment and opportunities for growth. As a Senior Accountant, you will play a vital role in supporting financial operations and ensuring accuracy in reporting and compliance. Responsibilities: • Manage month-end, quarter-end, and year-end close processes to ensure timely and accurate financial reporting. • Perform detailed reconciliations of bank accounts and general ledger entries. • Prepare and post journal entries to the general ledger, maintaining accuracy and compliance. • Assist in the preparation of financial statements and reports to support organizational decision-making. • Collaborate on accounts receivable, accounts payable, and payroll functions to streamline operations. • Conduct ad hoc accounting projects to address specific business needs or challenges. • Analyze financial data and provide insights to improve efficiency and profitability. • Support the implementation and utilization of tier-one accounting systems such as JD Edwards, Oracle, or Peoplesoft. • Ensure compliance with accounting standards and regulations while maintaining internal controls.
2026-02-13T00:00:00Z

Sr. Accountant

Cincinnati, OH
onsite
Temporary
0 - 0 USD / Yearly
We are looking for a skilled Senior Accountant to join our rapidly growing team in Cincinnati, Ohio. This is a contract position with the possibility of becoming a permanent role, offering an exciting opportunity to contribute to dynamic multi-phase construction projects. The ideal candidate will bring expertise in financial operations and a strong understanding of job costing, forecasting, and cash flow management. Responsibilities: • Manage and oversee job costing processes, including forecasting and cash flow analysis. • Handle financial operations for complex multi-phase construction projects. • Coordinate multi-entity accounting processes to ensure accuracy and compliance. • Perform reconciliations for general ledger accounts, including bank accounts, while resolving discrepancies. • Set up and maintain vendor accounts to ensure seamless operations. • Process internal company invoicing with precision and timeliness. • Support accounts receivable and accounts payable functions as needed. • Participate in month-end and year-end closing processes to ensure timely completion. • Review weekly payroll and process daily receipts accurately. • Utilize ComputerEase software to manage accounting functions effectively.
2026-02-23T00:00:00Z

Sr. Accountant

Cincinnati, OH
onsite
Permanent
73000 - 85000 USD / Yearly
Robert Half is looking for a senior accountant for a growing Cincinnati based company. The senior accountant will be responsible for preparing and reviewing regulatory, external and internal financial reporting. The senior accountant will prepare financial analysis, presenting results to departmental and shared service leadership. Leads department and enterprise initiatives to support strategic activities and drive efficiencies. The senior accounting analyst core responsibilities are below. For immediate consideration please contact Jarrod Moon at (859)229-3603. Prepares complex general ledger accounting entries for life insurance subsidiaries and non-life entities, on both a statutory and GAAP basis. Reviews routine accounting prepared by less senior team members. Reviews routine reconciliation of financial and/or budget data.Develops monthly analysis of accounting, budget and investment results. Provides current and forward looking information to support business leadership decision-making.Partners with organizational peers to present results to department leadership and BU analysts to support business unit decision-making, budget analysis and strategic initiatives. Prepares regulatory, external and internal reporting for distribution to management, Board of Directors, regulators and rating agencies.
2026-02-13T00:00:00Z

Sr. Accountant

Cincinnati, OH
onsite
Permanent
78000 - 98000 USD / Yearly
Robert Half is looking for a senior accountant for a growing Cincinnati based company. The senior accountant will perform research and analysis in areas of key interest and assists in the company's involvement in the public comment letter process as needed. Maintains current and active knowledge of all pertinent industry accounting developments and relevant SEC developments and communicates to management as needed. Communicates to all internal parties the potential impact of pending accounting developments on the company's financial statements or financial processes. The senior accountant core responsibilities are below. For immediate consideration please contact Jarrod Moon at (859)229-3603.Prepares strategic analysis to quantify impact of emerging accounting guidance to the company and coordinates initiatives to adopt emerging accounting guidance, including the deployment of departmental resources and subsidiary accounting departments. Performs accounting research and analysis for proposed complex financial transactions and provides accounting guidance for management.• Carries out strategic initiatives of the company related to the acquisition due diligence process, including responding to historical and proforma financial information requests and the preparation of the purchase accounting analysis. Assists in the integration of acquisitions for financial statement purposes.• Prepares strategic and analytical analysis of complex financial and investment related transactions. Coordinates with department and subsidiary management to ensure proper accounting treatment for complex and significant transactions.• Assists in the implementation of new reporting requirements, including working with subsidiaries to ensure proper recording and adjusting financial statement layouts to reflect new requirements.• Reviews the preparation of annual audited financial statements including coordination with external auditors on accounting policy and financial statement disclosure matters.• Assists in the preparation of research analysis and comment letters in connection with the company’s strategic involvement with industry trade groups. Stays current on pertinent industry accounting developments and relevant SEC developments.• Stays current on trends in our business, networking and being aware of our competitors' strategies and major operational initiatives.• Implements effective processes and procedures for accomplishing and improving the department’s procedures.• Provides lead role on cross-functional special project teams.• Performs other duties as assigned.• Complies with all policies and standards.
2026-01-30T00:00:00Z

Sr. Accountant

Hebron, KY
onsite
Permanent
85000 - 90000 USD / Yearly
Qualifications<ul><li>Bachelor’s degree in Accounting, Finance, Business, or a related field.</li><li>Minimum of three years of experience preparing and analyzing financial statements.</li><li>Professional certification (e.g., CPA) preferred but not required.</li><li>Prior supervisory or team leadership experience is beneficial.</li><li>Strong written and verbal communication skills.</li><li>Proficiency in Microsoft Excel; familiarity with ERP systems preferred.</li><li>Excellent organizational, time‑management, and documentation skills.</li><li>Strong critical‑thinking abilities, with experience in research, analysis, and problem‑solving.</li><li>Working knowledge of accounting principles, general ledger operations, and financial controls.</li><li>Ability to work effectively with internal staff, external partners, and vendors in a professional manner.</li></ul> Primary Responsibilities<ul><li>Provide timely and accurate financial reporting that supports informed decision‑making by leadership.</li><li>Complete month‑end closing activities, including journal entry preparation and account reconciliation.</li><li>Prepare and distribute monthly financial statements.</li><li>Reconcile bank accounts, general ledger balances, and reserve accounts on a monthly basis.</li><li>Maintain fixed asset records, including additions, disposals, and depreciation schedules.</li><li>Review and prepare journal entries, intercompany activity, accruals, and other routine accounting adjustments.</li><li>Prepare and file sales and use tax returns.</li><li>Process monthly commission calculations.</li><li>Analyze financial results to identify operational weaknesses and recommend improvements.</li><li>Oversee the accounts payable function, ensuring organized workflows, proper documentation, and timely processing.</li><li>Ensure accounting methods, procedures, and internal controls align with generally accepted accounting practices.</li><li>Maintain up‑to‑date balance sheet reconciliations.</li><li>Maintain accounting policies and procedures, and support process improvement efforts.</li><li>Provide cross‑functional backup within the Accounting team to support overall operations.</li><li>Assist leadership by taking on more supervisory‑level tasks that help reduce the Controller’s original workload.</li></ul>If you are interested in this opportunity or other Direct Hire opportunities through Robert Half please call Carolyn Barnett at 513.810.3821
2026-03-03T00:00:00Z

Sr. Accountant

Cincinnati, OH
onsite
Temporary
36 - 40 USD / Hourly
Our company is seeking a highly skilled Senior Accountant to join our Full-Time Engagement Professionals (FTEP) team. This is a full-time role where you’ll become a valued member of our core professional staff, supporting critical projects and interim accounting needs for our diverse client portfolio.Key Responsibilities:<ul><li>Prepare and review journal entries, account reconciliations, and financial statements</li><li>Manage month-end, quarter-end, and year-end closing processes</li><li>Support audits by providing necessary documentation and analysis</li><li>Maintain general ledger integrity and ensure compliance with internal controls</li><li>Conduct variance analysis, budgeting, and forecasting support as needed</li><li>Assist with regulatory compliance, tax filings, and process improvement initiatives</li><li>Collaborate with client teams to address ad hoc accounting and reporting needs</li></ul>Why Join FTEP? As part of our Full-Time Engagement Professionals team, you’ll gain exposure to a wide variety of industries, projects, and accounting environments while enjoying the stability and benefits of a full-time role. You’ll work with top organizations and develop your career with ongoing training and support.Take the next step in your accounting career and make an impact with clients throughout the Cincinnati area!Apply today to join our FTEP team.
2026-03-02T00:00:00Z