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4 results for Communications Specialist in Fairfax, VA

Customer Support Specialist

Silver Spring, MD
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are seeking a Customer Support Specialist to provide exceptional service to customers by answering inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is an excellent communicator, detail-oriented, and skilled at managing multiple priorities in a fast-paced environment. Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve issues and document outcomes in CRM systems</li><li>Escalate complex issues to internal teams</li><li>Identify service trends and improvement opportunities</li></ul>
2026-05-20T00:00:00Z

Customer Support Specialist

Bethesda, MD
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are seeking a Customer Support Specialist to provide exceptional service to customers by answering inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is an excellent communicator, detail-oriented, and skilled at managing multiple priorities in a fast-paced environment. Based on general knowledge. Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat in a professional and timely manner. </li><li>Resolve issues and document outcomes in CRM systems. </li><li>Document customer interactions accurately in internal systems. </li><li>Maintain up-to-date knowledge of company products, services, and policies. </li><li>Identify service trends and improvement opportunities</li><li>Escalate complex issues to internal teams</li></ul>
2026-05-20T00:00:00Z

Customer Support Specialist

Silver Spring, MD
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are seeking a Customer Support Specialist to provide exceptional service to customers by answering inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is an excellent communicator, detail-oriented, and skilled at managing multiple priorities in a fast-paced environment. Responsibilities: <ul><li>Respond to customer inquiries via phone, email, and chat in a professional and timely manner. </li><li>Resolve customer issues related to orders, accounts, billing, or products/services.</li><li>Document customer interactions accurately in internal systems. </li><li>Escalate complex concerns to the appropriate department when needed. </li><li>Maintain up-to-date knowledge of company products, services, and policies. </li><li>Collaborate with internal teams to improve service delivery and customer satisfaction. </li></ul>
2026-05-20T00:00:00Z

Digital Marketing Specialist

Washington, DC
remote
Temporary / Contract
31.6635 - 38 USD / Hourly
Our agency client is seeking a Digital Marketing Specialist to join a detail-oriented Services team on a contract basis. This role supports the execution of digital campaigns, audience engagement initiatives, and content programs by managing project coordination, refining messaging, and keeping teams aligned on priorities and deadlines. The ideal candidate is highly organized with hands-on experience in social media, digital content, and marketing performance tools.This role sits at the intersection of content creation, digital marketing, and project coordination, helping translate complex, mission-driven work into clear, engaging, and performance-driven content across email, web, social media, and events. The ideal candidate is a strong writer, detail-oriented, and comfortable working in a fast-paced, collaborative environment. Key Responsibilities<ul><li>Support planning and execution of marketing campaigns across multiple workstreams</li><li>Track timelines, deliverables, and action items while flagging risks as needed</li><li>Coordinate meetings, agendas, notes, and cross-functional communication</li><li>Create and adapt content for email, social media, web, blogs, and basic graphics</li><li>Repurpose long-form content into channel-ready assets (social posts, emails, web updates)</li><li>Support social media calendars and contribute ideas for short-form content and campaigns</li><li>Assist with light video editing and digital content formatting</li><li>Monitor digital trends and basic performance metrics to inform optimization</li><li>Support event content capture, including photos, video, and live updates</li><li>Provide day-to-day support across clients and internal teams, ensuring smooth execution of marketing initiatives </li></ul>
2026-05-18T00:00:00Z