We are looking for an Account Specialist to support grant administration and financial coordination for a Contract position based in Ellicott City, Maryland. This role focuses on identifying funding opportunities, preparing strong submission materials, and overseeing post-award documentation and reporting. The ideal candidate brings a detail-oriented approach to grant compliance, recordkeeping, and cross-functional collaboration with program and finance teams.<br><br>Responsibilities:<br>• Identify and evaluate potential grant opportunities that align with organizational funding priorities and program needs.<br>• Develop and maintain a structured schedule of application deadlines, reporting dates, and follow-up activities for active and prospective grants.<br>• Collect required program and financial details from internal stakeholders to prepare, draft, and submit complete grant applications.<br>• Coordinate post-award activities, including donor acknowledgments, ongoing correspondence, recognition items, and required status updates.<br>• Act as the primary point of coordination between grant project leadership and Finance to support accurate budget oversight and reporting.<br>• Review grant agreements and funding terms to track compliance requirements and recommend actions that support continued adherence to financial and contractual obligations.<br>• Prepare, verify, and submit grant reports while ensuring accuracy, completeness, and consistency of supporting information.<br>• Maintain organized records of grant-related actions, documentation, and communications, including official gift files tied to federal, state, and local funding sources.
<p>This role delivers responsive customer service while resolving inquiries and documenting interactions accurately.</p><p><br></p><p>Responsibilities</p><ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve issues and document outcomes in CRM systems</li><li>Escalate complex issues to internal teams</li><li>Identify service trends and improvement opportunities</li></ul><p><br></p>