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16 results for Customer Care Coordinator in Escondido, CA

Customer Service Coordinator

Oceanside, California
onsite
Temporary / Contract
21 - 23 USD / Hourly
A busy construction company is adding a Customer Service Coordinator to its team. This position is perfect for someone who enjoys being the person customers can rely on to get answers, coordinate next steps, and keep projects moving. You’ll work closely with customers, project managers, field teams, vendors, and office staff. No two days will look exactly the same — you may be answering homeowner questions in the morning, coordinating a service appointment midday, and following up with a project manager on an outstanding issue in the afternoon.Responsibilities:<ul><li>Serve as a day-to-day contact for customers throughout the project or service process</li><li>Respond to customer questions by phone and email</li><li>Schedule appointments, inspections, deliveries, and service visits</li><li>Coordinate customer requests with project managers and field personnel</li><li>Provide updates regarding project timelines and scheduled work</li><li>Document customer interactions and requests in company systems</li><li>Track open customer issues through resolution</li><li>Follow up with internal teams when information or action is outstanding</li><li>Assist with change requests, service requests, and warranty-related inquiries</li><li>Maintain accurate customer and project records</li><li>Prepare customer correspondence and basic documentation</li><li>Help resolve scheduling conflicts and service issues</li><li>Escalate more complex concerns to appropriate management</li><li>Provide general administrative support to the project team</li></ul>
2026-09-21T00:00:00Z

Customer Care Specialist

San Marcos, California
onsite
Temporary / Contract
26 - 28 USD / Hourly
A residential construction company is looking for a Customer Care Specialist to become the bridge between homeowners and the internal construction/service team. This role is more relationship-focused than a traditional customer service position and is ideal for someone who knows how to listen, organize, follow up, and actually get things resolved.You’ll work with homeowners after projects are completed, helping coordinate warranty requests, service appointments, repairs, and follow-up communication. Your Responsibilities:<ul><li>Serve as a primary contact for homeowners with service and warranty questions</li><li>Receive and document warranty and repair requests</li><li>Review requests and determine the appropriate next step</li><li>Coordinate inspections, repairs, and service appointments</li><li>Communicate with homeowners regarding schedules and expectations</li><li>Work closely with construction managers, vendors, subcontractors, and service technicians</li><li>Track open requests until completion</li><li>Follow up with internal teams when work remains outstanding</li><li>Maintain detailed records of customer interactions and completed work</li><li>Research previous work orders and project information</li><li>Assist with homeowner documentation and correspondence</li><li>Escalate complex or sensitive customer concerns</li><li>Identify recurring service issues and communicate trends to management</li><li>Provide a professional customer experience throughout the resolution process</li></ul>
2026-09-21T00:00:00Z

Customer Service Representative

Vista, California
onsite
Temporary / Contract
22 - 25 USD / Hourly
A growing manufacturing company in North County is looking for a Customer Service Representative to join its team and serve as a key point of contact for customers from order placement through delivery. This is a great opportunity for someone who enjoys building relationships but also likes the operational side of customer service — entering orders, checking inventory, coordinating with internal departments, and making sure customers know exactly what to expect. The ideal candidate is someone who can move quickly without sacrificing accuracy and is comfortable juggling customer requests, order updates, and internal follow-up throughout the day.What You’ll Do:<ul><li>Serve as a primary point of contact for customers regarding orders and account questions</li><li>Enter and process customer orders accurately and efficiently</li><li>Review orders for pricing, quantities, product availability, and requested delivery dates</li><li>Provide customers with order confirmations, status updates, and shipping information</li><li>Monitor open orders and proactively communicate delays or changes</li><li>Coordinate with sales, production, purchasing, and warehouse teams</li><li>Respond to customer inquiries by phone and email</li><li>Research order discrepancies and work toward timely resolutions</li><li>Maintain accurate customer and order information in internal systems</li><li>Assist with returns, replacements, credits, and product-related questions</li><li>Follow up on backorders and special requests</li><li>Maintain detailed notes and documentation on customer interactions</li><li>Help identify recurring issues and communicate them to management</li><li>Support additional administrative and customer service projects as needed</li></ul>
2026-09-21T00:00:00Z

Customer Experience Specialist

San Diego, California
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a compassionate Customer Experience Specialist to support a mission-driven non-profit organization in San Diego, California. This contract opportunity with permanent potential is ideal for someone who enjoys helping others, handling high-volume inbound inquiries, and connecting community members with appropriate services and support. In this role, you will serve as a key point of contact, deliver thoughtful assistance across multiple communication channels, and maintain accurate records in web-based platforms. Responsibilities: • Handle incoming calls and inquiries with professionalism, empathy, and a strong focus on resolving client needs efficiently. • Record client conversations, outcomes, and follow-up details in CRM and other web-based systems with a high degree of accuracy. • Guide individuals to relevant programs, benefits, and community resources based on their questions and circumstances. • Work closely with internal departments to coordinate responses and ensure each case is addressed in a timely manner. • Maintain current knowledge of organizational services, referral options, and support resources to provide reliable information. • Deliver a consistently positive customer experience through phone, chat, and written communication. • Use tools and platforms such as Avaya CMS, CRM applications, and standard Microsoft Office programs to manage daily tasks effectively.
2026-09-14T00:00:00Z

Customer Service Representatives

Chula Vista, California
onsite
Temporary / Contract
28 - 29 USD / Hourly
We are looking for customer-focused professionals to join a Long-term Contract assignment supporting an aerospace asset management team in Chula Vista, California. In this onsite role, you will help airline and maintenance customers secure timely support for leased and exchange components while ensuring accurate coordination across internal teams. This opportunity is well suited for someone who is highly organized, communicates clearly, and can manage multiple priorities in a fast-paced service environment. Responsibilities: • Assist airline customers and maintenance providers with service requests involving aerospace components, including urgent aircraft-on-ground needs. • Work closely with technical support, distribution, licensing, finance, pricing, and other internal teams to move customer transactions forward efficiently. • Enter, maintain, and verify customer and program data in business systems such as Microsoft Dynamics and Salesforce. • Monitor open requests and follow through on next steps to help ensure timely resolution and a positive customer experience. • Provide accurate communication to customers regarding order status, component availability, and service updates. • Support asset management activities tied to rotable component programs while maintaining strong attention to detail and process accuracy. • Help resolve service issues by using established procedures, internal tools, and cross-functional collaboration. • Prepare and update reports, records, and documentation needed to support daily operational and customer service activities.
2026-09-14T00:00:00Z

Customer Sales Support

Chula Vista, California
onsite
Temporary / Contract
23.98 - 23.98 USD / Hourly
We are looking for a detail-oriented Customer Sales Support team member to join a fast-paced team in Chula Vista, California. This Long-term Contract position supports sales operations and customer relationships by handling service requests, coordinating order activity, and helping ensure timely, accurate communication across the order lifecycle. The role works closely with airline customers, repair facilities, brokers, and internal teams to deliver responsive support and maintain a high standard of service. Responsibilities: • Support airline customers, maintenance organizations, and broker partners by addressing service needs related to aftermarket spare parts and ongoing account activity. • Assist customers with portal usage by guiding them through available tools, resolving access or navigation questions, and promoting effective self-service where appropriate. • Enter and manage customer orders and quotations in line with established procedures, while routing specialized issues to the correct internal contacts when needed. • Follow up on credit-related approvals and invoice payment matters to help move orders forward without unnecessary delays. • Track customer interactions, order updates, and service actions within designated CRM and business systems to maintain accurate records. • Work with shipping, provisioning, and warehouse teams to accelerate deliveries, investigate shipment status, and communicate updates to customers. • Prepare regular productivity and status reporting for leadership to support visibility into daily performance and operational goals. • Contribute ideas that improve service quality, workflow efficiency, and overall customer experience within a continuous improvement environment.
2026-09-22T00:00:00Z

Bilingual Spanish Customer Service Representative

San Diego, California
onsite
Temporary to Hire
20 - 21 USD / Hourly
Customer Service RepresentativeRobert Half is partnering with a nonprofit organization to identify a Customer Service Representative to join their team. This is a great opportunity for a service-oriented professional who enjoys helping others, solving problems, and making a positive impact through their work.Position OverviewThe Customer Service Representative will serve as a key point of contact for customers and clients, providing responsive, professional support while helping resolve questions and requests. The ideal candidate is personable, dependable, detail-oriented, and comfortable working in a fast-paced environment.Work Schedule: Monday–Friday, full-timeWork Arrangement: Onsite for the first 6 months; after successfully completing the initial 6 months, the position transitions to a hybrid schedule of 3 days remote and 2 days onsite.Key Responsibilities<ul><li>Respond to customer inquiries by phone, email, and other communication channels</li><li>Provide friendly, professional, and timely customer service</li><li>Research and resolve customer questions, concerns, and issues</li><li>Accurately enter and update customer information in internal systems</li><li>Follow up with customers to ensure questions and concerns are fully resolved</li><li>Maintain detailed and accurate records of customer interactions</li><li>Collaborate with internal teams to address customer needs</li><li>Follow established policies, procedures, and service standards</li><li>Assist with additional administrative and customer support tasks as needed</li></ul>
2026-09-11T00:00:00Z

Bilingual Spanish Customer Service Representative

San Diego, California
onsite
Temporary to Hire
20 - 21 USD / Hourly
Bilingual Spanish Customer Service RepresentativeRobert Half is partnering with a nonprofit organization to identify a Bilingual Spanish Customer Service Representative. This is a great opportunity for a compassionate, service-oriented professional who enjoys helping people, answering questions, and providing exceptional customer service. Position OverviewThe Bilingual Spanish Customer Service Representative will serve as a key point of contact for clients, providing friendly and professional support by phone and other communication channels. This role involves answering questions, helping clients navigate available resources, documenting information, and following up as needed in both English and Spanish. The ideal candidate is empathetic, professional, comfortable connecting with people, and able to maintain accuracy and composure while assisting clients with a variety of needs.Work Schedule: Monday–Friday, full-time; assigned shifts fall between 7:00 AM and 6:30 PM.Hybrid Schedule: After the first 6 months, the role transitions to a hybrid schedule of 3 days remote and 2 days onsite. Key Responsibilities<ul><li>Provide friendly, professional customer service to clients by phone and other communication channels</li><li>Respond to client questions and provide information about available resources and services</li><li>Listen to client needs and help identify appropriate next steps</li><li>Accurately document client interactions and information</li><li>Conduct follow-up calls as needed</li><li>Maintain accurate records and ensure data quality</li><li>Communicate with clients in both English and Spanish</li><li>Assist with additional projects and administrative tasks as needed</li></ul>
2026-09-11T00:00:00Z

Front Desk Coordinator

San Diego, California
onsite
Temporary / Contract
22 - 24 USD / Hourly
Robert Half is partnering with a well-established tax firm seeking a professional and personable Front Desk Coordinator to serve as the first point of contact for clients and visitors. This role is ideal for someone who is highly organized, customer-service focused, and comfortable working in a professional, deadline-driven environment. Key Responsibilities<ul><li>Greet clients and visitors in a warm and professional manner</li><li>Answer and direct incoming phone calls and respond to general inquiries</li><li>Manage the front desk, reception area, and daily office flow</li><li>Schedule client appointments and coordinate meeting logistics</li><li>Receive, sort, and distribute incoming mail and deliveries</li><li>Assist clients with document drop-offs, pickups, and general requests</li><li>Prepare and organize documents and client materials</li><li>Maintain accurate records and assist with data entry</li><li>Coordinate office supplies and general administrative needs</li><li>Provide administrative support to the tax and accounting teams as needed</li><li>Handle confidential client information with professionalism and discretion</li><li>Assist with special projects and other duties during busy tax periods</li></ul>
2026-09-11T00:00:00Z

Front Desk Coordinator

San Diego, California
onsite
Temporary / Contract
22 - 25 USD / Hourly
Our client in the nonprofit industry is seeking a professional, personable, and highly organized Front Desk Coordinator to manage daily front office operations and create a welcoming experience for visitors, donors, staff, and community partners. This role will serve as the first point of contact for the organization and provide administrative support to ensure smooth office operations. The ideal candidate is service-oriented, detail-focused, and comfortable managing multiple responsibilities in a mission-driven environment. Key Responsibilities:<ul><li>Greet visitors, donors, and community members in a warm and professional manner</li><li>Answer and direct incoming phone calls, emails, and inquiries</li><li>Maintain the front desk and reception area to ensure a clean, organized, and welcoming environment</li><li>Coordinate visitor check-in procedures and notify staff of arrivals</li><li>Manage incoming and outgoing mail, packages, and deliveries</li><li>Schedule meetings, reserve conference rooms, and assist with calendar coordination</li><li>Provide administrative support, including data entry, filing, document preparation, and recordkeeping</li><li>Order and maintain office supplies and support general office operations</li><li>Assist with meeting setup, special events, and other office coordination activities</li><li>Handle sensitive information with professionalism and confidentiality</li></ul>
2026-09-08T00:00:00Z

Front Desk Coordinator

Del Mar, California
onsite
Temporary / Contract
22 - 26 USD / Hourly
Our client in the construction industry is seeking a professional, organized, and customer-focused Front Desk Coordinator to support daily office operations and serve as the first point of contact for visitors, vendors, subcontractors, and internal staff. This role is responsible for managing the front desk, handling administrative tasks, and helping ensure smooth communication across the office and project teams. The ideal candidate is detail-oriented, dependable, and comfortable working in a fast-paced construction environment. Key Responsibilities:<ul><li>Greet visitors, clients, vendors, and subcontractors in a professional and welcoming manner</li><li>Answer and direct incoming phone calls, emails, and general inquiries</li><li>Maintain the front desk and reception area to ensure a clean, organized, and professional appearance</li><li>Coordinate visitor check-ins and notify staff of arrivals</li><li>Manage incoming and outgoing mail, packages, and deliveries</li><li>Schedule meetings, manage calendars, and assist with conference room coordination</li><li>Provide administrative support such as filing, data entry, document preparation, and record maintenance</li><li>Assist with office supply inventory and ordering</li><li>Support project teams with administrative tasks, including document distribution and tracking</li><li>Handle sensitive information with discretion and maintain confidentiality</li></ul>
2026-09-09T00:00:00Z

Front Desk Coordinator

San Diego, California
onsite
Temporary / Contract
22 - 25 USD / Hourly
Our client is seeking a professional and organized Front Desk Coordinator to manage daily front office operations and serve as the first point of contact for visitors, clients, and employees. This role is responsible for creating a welcoming environment, handling administrative tasks, and ensuring smooth day-to-day office workflow. Key Responsibilities<ul><li>Greet visitors, clients, and employees in a professional and friendly manner</li><li>Answer, screen, and route incoming calls and emails</li><li>Manage front desk operations and maintain a clean, organized reception area</li><li>Coordinate conference room scheduling and meeting logistics</li><li>Handle incoming and outgoing mail, packages, and deliveries</li><li>Maintain visitor logs and support office security procedures</li><li>Order and monitor office and kitchen supplies</li><li>Provide administrative support including filing, data entry, and document preparation</li><li>Assist with onboarding logistics and general office coordination</li><li>Support special projects and other administrative duties as needed</li></ul>
2026-09-08T00:00:00Z

Human Resources Coordinator

Cardiff-by-the-sea, California
onsite
Temporary / Contract
26 - 32 USD / Hourly
A growing life sciences company is looking for an HR Coordinator to join its People team and help support employees throughout the full employee lifecycle. This is a great opportunity for an HR professional who enjoys being the person behind the scenes making sure onboarding, employee records, HRIS updates, recruiting coordination, and day-to-day HR requests are handled accurately and on time. You’ll work closely with HR leadership and department managers in a collaborative environment where organization, confidentiality, and follow-through are extremely important.What You’ll Do:<ul><li>Coordinate new-hire onboarding from offer acceptance through the employee's first day</li><li>Prepare employment paperwork, onboarding materials, and personnel documentation</li><li>Process I-9s, background checks, and other pre-employment requirements</li><li>Maintain accurate employee records and personnel files</li><li>Update employee information and status changes in the HRIS</li><li>Coordinate interviews and communicate with candidates throughout the hiring process</li><li>Assist with job postings and recruiting administration</li><li>Prepare new-hire orientation materials and coordinate training schedules</li><li>Assist employees with routine HR questions and direct complex matters appropriately</li><li>Support benefits enrollment and employee communications</li><li>Track employee changes including transfers, promotions, leaves, and terminations</li><li>Prepare HR reports, spreadsheets, and headcount information</li><li>Assist with compliance documentation and internal audits</li><li>Maintain confidential employee information</li><li>Support employee engagement activities and HR projects</li><li>Help improve HR processes and administrative workflows</li></ul>
2026-09-22T00:00:00Z

People Operations Coordinator

La Costa, California
onsite
Temporary / Contract
27 - 35 USD / Hourly
A growing consumer-focused company in the La Costa area is looking for a People Operations Coordinator to help keep the employee experience running smoothly. This position combines HR coordination, recruiting support, onboarding, employee communications, and people-focused administration — making it a great option for someone who wants a modern HR role with variety.You’ll partner with HR leadership and managers across the organization while helping employees navigate everything from their first day through ongoing employment.Your Day-to-Day:<ul><li>Coordinate new-hire onboarding and employee orientation</li><li>Prepare offer letters, onboarding packets, and employment documentation</li><li>Maintain accurate employee information within the HRIS</li><li>Coordinate interviews and recruiting schedules</li><li>Communicate with candidates and hiring managers</li><li>Assist with job postings and recruiting administration</li><li>Track onboarding tasks and ensure new hires have everything needed to get started</li><li>Support employee questions regarding HR processes and policies</li><li>Assist with benefits enrollment and employee communications</li><li>Maintain personnel files and confidential HR documentation</li><li>Coordinate employee status changes, transfers, promotions, and terminations</li><li>Assist with payroll and timekeeping-related HR updates</li><li>Prepare employee reports and HR metrics</li><li>Help coordinate employee engagement activities</li><li>Support company events, training, and internal communications</li><li>Assist with HR projects and process improvements</li><li>Help identify opportunities to make employee-facing processes easier and more efficient</li></ul>
2026-09-22T00:00:00Z

People Operations Coordinator

Leucadia/olivenhain, California
onsite
Temporary / Contract
26 - 30 USD / Hourly
People Operations Coordinator – Biotech & Life SciencesA growing life sciences organization is looking for a People Operations Coordinator to join its HR team and become a key point of contact for employees throughout the employee lifecycle. This is a great opportunity for someone who enjoys the intersection of HR, administration, organization, and employee support. You'll work in a fast-paced environment where confidentiality, accuracy, and follow-through are extremely important.What You'll Be Doing<ul><li>Coordinate onboarding activities for new employees</li><li>Prepare new-hire paperwork and maintain personnel records</li><li>Schedule orientations, training sessions, and employee meetings</li><li>Assist with HRIS updates and employee data changes</li><li>Coordinate background checks, I-9 documentation, and employment verification</li><li>Support benefits enrollment and employee questions</li><li>Track employee changes, transfers, leaves, and terminations</li><li>Assist with HR reporting and workforce data</li><li>Maintain confidential employee files and documentation</li><li>Partner with recruiting teams on interview scheduling and candidate communication</li><li>Help coordinate employee engagement activities</li><li>Assist with internal HR communications and policy updates</li><li>Support HR leadership with special projects and process improvements</li></ul>
2026-09-10T00:00:00Z

Resident Services Representative

Carlsbad, California
onsite
Temporary / Contract
24 - 27 USD / Hourly
A growing real estate organization is seeking a Resident Services Representative to support residents, property teams, and internal operations. This position blends customer service, coordination, and administrative support and would be a great fit for someone who enjoys helping people while keeping multiple requests organized from start to finish. You’ll be responsible for creating a positive resident experience while making sure questions, service requests, and follow-ups don't fall through the cracks.What You’ll Handle:<ul><li>Serve as a friendly and professional point of contact for residents</li><li>Respond to questions by phone, email, and internal systems</li><li>Receive and document maintenance and service requests</li><li>Coordinate requests with property managers, maintenance teams, and vendors</li><li>Track outstanding service items and follow up through completion</li><li>Communicate appointment windows and scheduling updates</li><li>Assist residents with account and property-related questions</li><li>Maintain accurate resident records and correspondence</li><li>Enter and update information in property management systems</li><li>Assist with move-in and move-out coordination</li><li>Prepare resident communications and notices</li><li>Escalate complex issues appropriately</li><li>Help maintain service-level and response-time goals</li><li>Support property management teams with administrative projects</li><li>Identify recurring resident concerns and communicate trends to management</li></ul>
2026-09-21T00:00:00Z