• Responsible for phone calls and emails regarding product information, warranty and providing directions for service questions, utilizing the current company phone system<br>• Responsible for managing assigning accounts<br>• Answers customer calls/emails, customer requests<br>• Order entry processing, tracking, expediting orders and returns<br>• Collaborate with suppliers, freight forwarders and carriers to ensure the timely processing of international orders<br>• Prepare shipment documentation and other regulatory paperwork required for international shipping<br>• Processes Return Authorizations for damaged products, ensure timely resolutions and customer credits. Also provides support for Regional Managers<br>• Startups and installation requests, scheduling, and tracking of invoices from service providers and POs from customers<br>• LP/Ecommerce program, process orders, and coordinate with distributors on shipments<br>• Serve as liaison and provide support to Ice-O-Matic Regional Managers<br>• Timely order entry for assigned accounts ensuring product compatibility and pricing verification prior to entry <br>• Ability to provide current freight quotes <br>• Provide customers with tracking information upon request with urgency<br>• Proactive communication with all customers about all PO’s issues, lead times and provide continuous follow-up <br>• Standard working hours 7:00 am – 4:00 pm, subject to change<br>• Professional communication with customer service and internal stakeholders<br>• Provide quotes to customers only if an existing program is established<br>• Ability to identify crucial issues and communicate appropriately with urgency to proper internal channels for a quick approach to resolve the issue<br>• Run margin, when applicable and other duties as assigned
<p><strong>Robert Half has partnered with a great company in Lakewood in search of an Account Manager! The Account Manager position is a great role for someone looking to grow their start and grow their career with a wonderful organization! The Account Manager position is paying $60,000-$70,000+ bonus!</strong></p><p><br></p><p><strong>The Account Manager will be responsible for the following: </strong></p><ul><li>Work in a team environment to assist colleagues with client and prospect needs for insurance coverage, program design, pricing structure and accounting functions</li><li>Assist Sr. Account Managers with administering multiple lines of commercial insurance, including property and liability programs</li><li>Performs routine data entry and MS Excel manipulation</li><li>Process monthly resident liability insurance program reports in MS Excel</li><li>Invoice individual properties in Agency Management System</li><li>Assist Sr. Account Managers with managing clients and carriers on day-to-day communication for policies endorsements, audits, accounting, and billing</li><li>Prepare claim reimbursement files including maintain loss run by client as may be required</li><li>Prioritize fluctuating workload to meet specific SRP and client/Sr. Account Manager needs as may be required</li><li>Other duties and special projects as may be required</li></ul><p><strong>Requirements for the Account Manager include:</strong></p><ul><li>Bachelor's Degree in Business, Finance, Economics or related field</li><li>2+ years of work experience ideally as an Account Manager, Account Executive or similar experience</li><li>Proficient with pivot tables & vlookups in MS Excel</li><li>Eager to learn & grow</li></ul><p><strong>If interested in the Account Manager position, please click "Apply Now" below!</strong></p>
<p><strong>Robert Half has partnered with a great company in Lakewood in search of an Account Manager! The Account Manager position is a great role for someone looking to grow their start and grow their career with a wonderful organization! The Account Manager position is paying $60,000-$70,000+ bonus!</strong></p><p><br></p><p><strong>The Account Manager will be responsible for the following: </strong></p><ul><li>Work in a team environment to assist colleagues with client and prospect needs for insurance coverage, program design, pricing structure and accounting functions</li><li>Assist Sr. Account Managers with administering multiple lines of commercial insurance, including property and liability programs</li><li>Performs routine data entry and MS Excel manipulation</li><li>Process monthly resident liability insurance program reports in MS Excel</li><li>Invoice individual properties in Agency Management System</li><li>Assist Sr. Account Managers with managing clients and carriers on day-to-day communication for policies endorsements, audits, accounting, and billing</li><li>Prepare claim reimbursement files including maintain loss run by client as may be required</li><li>Prioritize fluctuating workload to meet specific SRP and client/Sr. Account Manager needs as may be required</li><li>Other duties and special projects as may be required</li></ul><p><strong>Requirements for the Account Manager include:</strong></p><ul><li>Bachelor's Degree in Business, Finance, Economics or related field</li><li>2+ years of work experience ideally as an Account Manager, Account Executive or similar experience</li><li>Proficient with pivot tables & vlookups in MS Excel</li><li>Eager to learn & grow</li></ul><p><strong>If interested in the Account Manager position, please click "Apply Now" below!</strong></p>