We are looking for a success-driven Customer Service Representative to join our team in Cerritos, California. In this Contract to permanent position, you will play a key role in supporting clients by ensuring their needs are addressed efficiently and professionally. If you excel in communication, organization, and problem-solving, this opportunity is ideal for you.<br><br>Responsibilities:<br>• Handle incoming calls and respond promptly to customer inquiries with professionalism and accuracy.<br>• Manage email correspondence, ensuring timely and effective communication.<br>• Perform data entry tasks to maintain accurate customer records and order information.<br>• Assist with order processing and entry, ensuring all details are verified and completed.<br>• Schedule appointments and coordinate showroom visits as needed.<br>• Provide support to clients through inbound and outbound calls, addressing any concerns or questions.<br>• Utilize Microsoft Word and Excel to create documents and manage data effectively.<br>• Maintain a high level of organization while multitasking in a fast-paced environment.<br>• Collaborate with team members to enhance customer satisfaction and streamline processes.
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in City of Industry, California. This is a Contract-to-Permanent position, offering an excellent opportunity for growth while delivering exceptional support to our customers. The ideal candidate will bring strong communication skills and a commitment to providing outstanding service in a fast-paced environment.<br><br>Responsibilities:<br>• Provide prompt and attentive assistance to customers through phone and email channels.<br>• Address customer inquiries and resolve issues with accuracy and efficiency.<br>• Support collection activities, including contacting customers regarding overdue accounts (training will be provided).<br>• Maintain accurate and organized records of customer interactions and transactions.<br>• Collaborate with team members to ensure consistent and high-quality service delivery.<br>• Follow established procedures and guidelines to meet company standards.<br>• Handle sensitive information with confidentiality and integrity.<br>• Assist in identifying and implementing improvements to customer service processes.<br>• Communicate effectively with customers while maintaining a positive attitude.<br>• Participate in team meetings and contribute to achieving department goals.
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume for immediate consideration.</p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis. This is a part time role, and the hours will vary between 10-20 per week. This is a fully remote role. This role is ideal for someone who excels in data entry tasks and has strong communication abilities. </p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Enter and update accurate data into company systems and databases.</p><p>• Respond professionally to customer inquiries and provide clear, helpful information.</p><p>• Draft and compose correspondence with attention to detail and clarity.</p><p>• Manage and maintain organized records of customer interactions and transactions.</p><p>• Collaborate with team members to resolve issues and improve service delivery.</p><p>• Monitor and prioritize tasks to meet deadlines efficiently.</p><p>• Utilize Microsoft Word and other office tools to complete assigned tasks.</p><p>• Ensure compliance with company policies and procedures during all interactions.</p><p>• Identify opportunities to enhance customer satisfaction and streamline processes.</p><p>• Provide feedback to improve workflows and support continuous improvement efforts.</p>
We are in search of a Customer Service Representative to be an integral part of our team in Valencia, California. In this role, you will be the primary point of contact for our customers, handling their inquiries, processing orders, providing product information, and resolving product-related issues. This is a customer-centric role that requires interaction with customers through calls and emails, and occasional front desk phone answering.<br><br>Responsibilities<br>• Address customer inquiries and resolve issues through phone calls<br>• Accurately process orders and licenses<br>• Maintain detail-oriented correspondence with customers via email<br>• Provide detailed product information to customers<br>• Ensure accuracy in data entry to avoid errors<br>• Work collaboratively with the team to deliver excellent customer service<br>• Serve as a backup for answering front desk phones when necessary<br>• Handle a fast-paced environment while multitasking<br>• Be available to work overtime and weekends if necessary<br>• Demonstrate proficiency in Word, Excel, and Adobe Acrobat<br>• Provide accurate quotes to customers and ensure prompt follow-up
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume for immediate consideration. </p><p>· Assist customers in Spanish and English over the phone </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems </p><p><br></p>
Customer Experience Specialist<br>Reports to: Director, Customer Experience<br>Job Requirements:<br>• Three years+ experience in a medium to large Inbound/Outbound<br>Call Center environment<br>• Experience with multiple customer points of contact (chat, email, fax, phone)<br>• Understanding of the complete sales cycle from lead generation to sales close<br>• Must be able to understand troubleshooting and repair techniques and be able to communicate them to in-home service technicians, store personnel and consumers<br>• Familiar with Return Goods Authorization processing<br>• Experience working in an environment where performance is measured by standard Key Performance Indicators (KPI)<br>Key Functional Skills/Knowledge<br>• Keyboard and data input proficiency (35 wpm)<br>• Strong problem solving skills.<br>• Active listener who is service oriented<br>• Strong interpersonal skills with a positive, pleasant and respectful demeanor<br>• Excellent written and verbal communication skills<br>• Computer proficient in Word, Excel and Outlook<br>• Self-motivated, team player who values continuous learning<br>• Attentive to detail<br>Desired Education<br>• High School Diploma or GED<br>• College or trade school degree/experience preferred
<p>We are looking for a dedicated Customer Service Officer to join our team on a contract basis in Santa Monica, California. As part of a company specializing in premium infant formula and nutrition products, you will play a vital role in ensuring exceptional service and support to our retail partners and customers. This position requires strong organizational skills, problem-solving abilities, and excellent communication to successfully manage customer interactions and administrative tasks. This is a hybrid position with in-office work on Mondays, Wednesdays, and Fridays, and remote work on Tuesdays and Thursdays. The standard hours are 9:00 AM to 5:00 PM.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer communications, process orders, and manage payment data with accuracy.</p><p>• Coordinate order management and shipment schedules to ensure timely and efficient fulfillment.</p><p>• Support customer onboarding and electronic data interchange (EDI) projects as needed.</p><p>• Collaborate with customers to address inquiries and resolve issues, delivering an outstanding B2B experience.</p><p>• Participate in regular team meetings to prioritize tasks and align on project goals.</p><p>• Handle administrative responsibilities to maintain smooth customer service operations.</p><p>• Work independently with accountability, ensuring tasks are completed efficiently without onsite supervision.</p><p>• Receive thorough cross-training to ensure a seamless transition into the role.</p>
We are looking for a dedicated Admissions Representative to join our team in Long Beach, California. In this long-term contract position, you will play a key role in guiding prospective students through the admissions and financial aid process, ensuring they have the resources and support needed to achieve their educational goals. This is an excellent opportunity to make a meaningful impact in the education sector while collaborating with a dynamic team.<br><br>Responsibilities:<br>• Assist students throughout the financial aid process, providing guidance and clarity to help them meet their academic needs.<br>• Offer exceptional service through compassionate communication and efficient problem-solving to address financial challenges.<br>• Identify barriers that may prevent students from starting or continuing their education, and develop effective solutions.<br>• Provide detailed information about federal aid programs, scholarships, and other financial options to empower students in making informed decisions.<br>• Collaborate with admissions, student services, and other departments to enhance the overall student experience and satisfaction.<br>• Conduct promotional outreach and sales calls to prospective students, showcasing the benefits of educational programs.<br>• Maintain accurate records and ensure compliance with Title IV regulations.<br>• Utilize computer applications such as Word, Excel, and SharePoint to manage documentation and communication effectively.<br>• Stay updated on financial aid policies and procedures to provide accurate information and support.<br>• Promote a culture of superior customer service within all interactions.
Inside Sales Position <br> Daily Responsibilities: <br> • Special Projects & Campaigns • CRM upkeep • Process Quotes • Process SOP for New Clients • Assist with New Client On-Boarding • Mining & Research for Sales Leads • Provide friendly Customer Service to Clients • Assist Sales & Marketing Team • Prospecting • Data Entry • Administration Duties • Vendor Interaction • Assist Team Members • Communicate effectively with clients and vendors <br> REQUIRED SKILLS <br> • Minimum Education: H.S. Diploma/GED • General Computer Literacy (Outlook, Word and Excel) • Ability to Perform Basic Math Skills • Good Interpersonal Skills • Able to Work Under Pressure • Able to Handle Multiple Priorities • Read, Speak and Write English Fluently • Successfully Complete Required all candidates required to undergo background check • Ability to sit for long periods of time • Ability to use computer keyboard for long periods of time
We are looking for a detail-oriented Sales Support specialist to join our team in Redondo Beach, California. In this role, you will contribute to the efficient handling of sales-related processes while ensuring accurate and timely communication with customers and internal teams. This is a Contract to permanent position, offering the opportunity to grow within a dynamic wholesale distribution company.<br><br>Responsibilities:<br>• Process and review purchase orders and sales orders to ensure accuracy and compliance.<br>• Submit item setup information to customers in an organized and timely manner.<br>• Evaluate and manage images and website copy sheets for quality and consistency.<br>• Collaborate with internal teams to maintain seamless communication and workflow.<br>• Support the sales team by addressing inquiries and providing necessary documentation.<br>• Utilize ERP and CRM systems to streamline operations and manage customer data.<br>• Assist in auditing sales data to ensure alignment with company standards.<br>• Handle inbound customer calls and provide prompt resolutions to issues.<br>• Create and update billing and financial records as needed.<br>• Maintain a proactive approach to identifying and solving potential process inefficiencies.