17 results for Client Services Coordinator in Emmaus, PA

Client Services Coordinator

Conshohocken, PA
onsite
Permanent
55000 - 75000 USD / Yearly
We are looking for a proactive and detail-oriented Client Services Coordinator to join our team in Conshohocken, Pennsylvania. In this role, you will serve as the first point of contact for our Managed IT Services team, ensuring smooth communication with clients and efficient handling of support requests. If you excel at multitasking, scheduling, and providing exceptional customer service, we encourage you to apply. Responsibilities: • Respond promptly to incoming client calls, addressing inquiries and creating support tickets in the system. • Manage and update support tickets, ensuring accurate documentation and timely resolutions. • Communicate clear next steps, schedules, and expectations to clients throughout the service process. • Assign tickets to technicians based on urgency, skill requirements, and availability. • Coordinate remote and onsite appointments with clients to ensure services are delivered efficiently. • Monitor ticket queues, ensuring timely responses and adherence to service protocols. • Escalate complex issues when necessary to maintain high service standards. • Track and report on service metrics, such as ticket volume and response times, to improve operational efficiency. • Identify recurring issues and provide recommendations to enhance client experiences. • Collaborate with leadership to analyze workload trends and optimize technician utilization.
2026-03-11T00:00:00Z

Patient Care Coordinator

Feasterville-Trevose, PA
onsite
Temporary
20 - 26 USD / Hourly
Our client is looking for a dedicated Patient Care Coordinator to join a dynamic team in Trevose, Pennsylvania. In this contract position, you will play a pivotal role in ensuring patients receive exceptional home health care services. This opportunity offers flexibility and the chance to make a meaningful impact on patients' lives. Responsibilities:• Coordinate patient care by collaborating with field staff, healthcare providers, and external organizations.• Conduct training sessions and orientations for new caregivers to ensure readiness and compliance.• Monitor and enforce caregiver clock-in and clock-out procedures to maintain accurate records.• Request necessary authorizations and prepare care plans to support patient needs.• Visit patients in their homes as required for effective care management and assessment.• Build strong relationships with service coordinators to enhance service delivery.• Develop and maintain patient schedules, assigning caregivers promptly and efficiently.• Work to improve patient satisfaction and caregiver retention through effective communication and support.• Address patient concerns and provide assistance to ensure a high level of care.• Ensure all administrative tasks related to patient medical records are completed accurately.
2026-03-13T00:00:00Z

Customer Service Representative

Flanders, NJ
onsite
Permanent
65000 - 75000 USD / Yearly
A busy company in the Flanders area is seeking a Customer Service Representative to join their growing organization. This Customer Service Representative will get the chance to join a growing team that offers work schedule flexibility and career advancement. The ideal Customer Service Representative will have prior experience in the manufacturing industry, have business to business customer service experience, and be local to Flanders. Responsibilities of this Customer Service Representative will include but not be limited to the below: Customer Service Representative Responsibilities:• Process customer orders, quotes, and account requests with precision and efficiency.• Collaborate with sales, operations, and logistics teams to guarantee timely delivery and fulfillment.• Address and resolve customer concerns professionally, escalating complex issues when necessary.• Maintain up-to-date customer records, documentation, and communication logs to ensure accuracy.• Track order status, monitor backorders, and oversee delivery timelines to meet customer expectations.• Provide clients with detailed product, pricing, and service information.• Assist in account management initiatives and contribute to customer retention strategies.• Identify opportunities to enhance processes and improve the overall client experience. This Customer Service Representative position is paying between $65,000 and $75,000 annually depending on experience. If interested in this Customer Service Representative role, apply today!
2026-02-16T00:00:00Z

Customer Service Representative

Allentown, PA
onsite
Temporary
18 - 20 USD / Hourly
Are you passionate about delivering exceptional service and making a positive impact? Robert Half is seeking a dedicated Customer Service Representative to support a local and growing team. In this role, you’ll be the first point of contact for customers—resolving inquiries, addressing concerns, and ensuring a seamless experience. Key Responsibilities:<ul><li>Interact with customers via phone, email, and chat to provide timely solutions and support</li><li>Maintain accurate records of customer interactions and transactions</li><li>Collaborate cross-functionally with team members to resolve complex issues</li><li>Recommend process improvements to enhance the customer experience</li><li>Uphold company values with professionalism and empathy in every interaction</li></ul>
2026-03-06T00:00:00Z

Customer Service Representative

New Holland, PA
onsite
Temporary
19 - 20 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in New Holland, Pennsylvania. In this role, you will play a pivotal part in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining detailed records. This is a long-term contract position offering an opportunity to contribute to a dynamic and supportive work environment. Responsibilities: • Address customer inquiries and determine whether the issue falls within the scope of the customer service team. • Resolve customer concerns related to underwriting, claims, accounting, and marketing within your delegated authority. • Escalate issues outside of your authority to the appropriate department for resolution. • Keep accurate records of all customer service interactions and inquiries. • Identify trends in customer issues and report them to support root cause analysis and improvements. • Greet visitors at the front desk and monitor building access when applicable. • Assist with administrative tasks like folding and assembling renewal mailings when needed. • Communicate effectively with customers through various channels, including phone, email, and in-person interactions. • Perform additional duties as assigned by your supervisor to support team objectives.
2026-03-12T00:00:00Z

Customer Service Representative

Reading, PA
onsite
Contract / Temporary to Hire
22 - 24 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Reading, Pennsylvania. In this Contract to permanent role, you will play a vital part in ensuring client satisfaction by managing accounts, addressing inquiries, and resolving issues effectively. This position requires excellent communication skills and attention to detail to maintain positive relationships and accurate records. Responsibilities: • Manage client accounts by addressing inquiries, resolving issues, and ensuring their needs are met. • Maintain detailed and accurate records of client interactions, transactions, and communications. • Resolve customer complaints efficiently to ensure satisfaction and escalate complex issues when necessary. • Assist clients with placing orders, tracking shipments, and handling returns or exchanges. • Communicate professionally via email and phone to address customer inquiries and provide updates. • Handle inbound and outbound calls to support customer needs and schedule appointments. • Perform data entry tasks to ensure records are up-to-date and organized. • Utilize Microsoft Word and Excel to prepare reports and maintain account information. • Collaborate with other departments to resolve escalated issues and improve service. • Ensure timely and accurate order entry to support seamless client experiences.
2026-03-12T00:00:00Z

Customer Service Representative

Reading, PA
onsite
Contract / Temporary to Hire
18 - 20 USD / Hourly
We're hiring a detail-oriented Customer Service Representative to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow. What You’ll Be Doing:<ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
2026-03-12T00:00:00Z

Customer Service Representative

Malvern, PA
onsite
Contract / Temporary to Hire
20 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a team in Malvern, Pennsylvania. In this hybrid position, you will play a pivotal role in ensuring smooth order processing and exceptional customer support. This is a Contract to permanent opportunity, offering the chance to grow within a dynamic organization. Responsibilities:• Accurately process customer orders and quotes in the system while verifying product availability and inventory levels.• Collaborate with sales and warehouse teams to coordinate order entry, confirmations, and updates.• Address customer inquiries regarding orders, pricing, returns, credits, and expedited shipping requests.• Resolve issues promptly to ensure customer satisfaction and maintain positive relationships.• Utilize Salesforce to manage customer information and streamline processes.• Monitor and track order statuses, providing timely updates to customers and internal teams.• Ensure compliance with company policies and procedures during all customer interactions.• Assist with inbound and outbound calls, delivering attentive and courteous service.• Support the team in achieving service targets and performance goals.• Identify opportunities for process improvements and contribute to enhancing operational efficiency.• Hours are 10:00 am to 6:30 pm.
2026-03-12T00:00:00Z

Customer Support Associate

Reading, PA
onsite
Contract / Temporary to Hire
19 - 22 USD / Hourly
🌟 Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! 🌟 Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for Entry-Level Customer Service Representatives at a company that values fresh ideas, a great attitude, and your long-term success. 📍 Location: Reading, PA💼 Type: On-site or Hybrid options available📈 Room to Grow: YES! What You’ll Do:<ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul>Why You’ll Love It Here:✅ Supportive team and hands-on training✅ Clear career path and promotions from within✅ Management Trainee track available for high-potential team members✅ Competitive pay and benefits✅ A company culture that celebrates fresh perspectives, personal growth, and your whole self
2026-03-12T00:00:00Z

Front Desk Coordinator

Philadelphia, PA
onsite
Temporary
21.85 - 23 USD / Hourly
We are looking for a dedicated and detail-oriented Front Desk Coordinator to join our team located in the Greater Philadelphia Region. In this role, you will be the first point of contact for clients and visitors, ensuring a welcoming and organized environment. This Front Desk Coordinator role is a long-term contract position, offering the opportunity to contribute to a dynamic team within the legal industry. What you get to do every single day:• Greet clients and visitors courteously and ensure they are directed to the appropriate person or department.• Manage a multi-line phone system, efficiently handling incoming calls and transferring them as needed.• Provide concierge-style services to enhance the client and visitor experience.• Maintain the reception area to ensure it is clean, organized, and presentable at all times.• Handle inquiries with accuracy and attention to detail, providing information or redirecting as necessary.• Coordinate scheduling and appointments to support the overall workflow of the office.• Assist with administrative tasks such as data entry, document handling, and mail distribution.• Act as a liaison between clients and staff to ensure smooth communication.• Monitor office supplies and replenish inventory as needed.• Support additional office functions as assigned to ensure seamless operations.
2026-03-06T00:00:00Z

Front Desk Coordinator

Bala Cynwyd, PA
onsite
Temporary
18 - 18 USD / Hourly
We are looking for a dedicated Front Desk Coordinator to join our team in located in the Greater Philadelphia Region. In this long-term Front Desk Coordinator contract position, you will play a pivotal role in creating a welcoming and detail-oriented environment for clients and visitors. Your ability to manage communication systems and deliver exceptional customer service will be essential to success in this role. What you get to do every single day:• Greet visitors and clients warmly, ensuring they feel welcomed and assisted during their visit.• Operate and manage a multi-line phone system, efficiently handling inbound calls and directing them to the appropriate departments.• Provide concierge services, addressing inquiries and offering solutions to meet client needs.• Maintain an organized front desk area, ensuring all materials and information are readily accessible.• Coordinate with internal teams to ensure smooth communication and scheduling.• Handle switchboard operations for phone systems ranging from 1 to 10 lines.• Monitor and manage incoming calls to ensure prompt and detail-oriented responses.• Assist with administrative tasks as needed to support daily operations.• Uphold a detail-oriented approach and represent the company positively at all times.
2026-03-10T00:00:00Z

Customer Service Specialist

Newtown Square, PA
onsite
Contract / Temporary to Hire
19 - 19 USD / Hourly
We are looking for a detail-oriented Customer Service Specialist to join a team in Newtown Square, Pennsylvania. This Contract to permanent position is ideal for someone with strong organizational skills and a passion for supporting administrative tasks in a dynamic environment. The role focuses on data management, customer service, and assisting in daily operations to ensure the smooth running of processes. Responsibilities:• Provide administrative support to sales producers, ensuring they have the tools and information needed to drive new sales.• Manage and update client databases and customer relationship management systems accurately.• Perform data entry tasks, including reformatting spreadsheets and correcting errors within the system.• Collaborate with data analysts to input and organize information efficiently in the CRM system.• Utilize Microsoft Excel for sorting, formatting, and organizing data.• Respond to inbound and outbound calls, delivering excellent customer service.• Handle E-Mail correspondence professionally and promptly.• Schedule appointments and maintain organized calendars.• Assist in resolving system issues by identifying and correcting inaccuracies.• Prepare and edit documents using Microsoft Word, PowerPoint, and Outlook.
2026-03-13T00:00:00Z

Customer Success Specialist

Basking Ridge, NJ
remote
Temporary
19 - 20 USD / Hourly
We are looking for highly articulate, empathetic, tech-savvy Call Center Representatives to handle high‑volume inbound calls from individuals seeking legal assistance. This is a true call center role focused on customer care and intake. You will answer a high volume of inbound calls (10-15 calls per hour – 80-100 a day) from callers seeking connection to the appropriate company. You will provide compassionate, patient, and professional support to individuals experiencing sensitive or stressful situations and follow a pre-set script/template responses for each client represented. You will gather only the required intake information and enter caller information accurately into the system and route the inquiry to the appropriate contact.
2026-03-14T00:00:00Z

Customer Service Lead

Temple, PA
onsite
Permanent
40000 - 55000 USD / Yearly
Robert Half is currently working with a client on their search for a Customer Service Lead with excellent communication skills, strong interpersonal skills and a strong sense of urgency. As the Customer Service Lead, you will oversee the proper operations of the customer service department and ensure customers are receiving timely, accurate and professional service. This candidate will also direct data management, develop and implement customer service policies, prepare monthly tracking reports, draft internal correspondence, maintain customer records, and assist other departments as needed for customer service functions. The ideal candidate for this role should have corporate customer service experience, strong multi-tasking capabilities, and excellent problem-solving skills. What you get to do everyday· Account/Database Management· Order Management· Resolve customer inquiries/analyze feedback· Assist in developing and improving customer policies and procedures· Strategic Planning· Monitor workload distribution and ensure adequate coverage· Collaborate with other departments on best practices· Train, Coach, and Mentor Customer Service Team
2026-02-20T00:00:00Z

Payroll & Benefits Coordinator

Norristown, PA
onsite
Permanent
60000 - 75000 USD / Yearly
Robert Half has teamed up with a premier client on their search for a thorough Payroll & Benefits Coordinator. In this role, you will be responsible for the accurate and timely processing of payroll, benefits administration, and ensuring compliance with federal state, and local laws, auditing payroll, assisting with onboarding and exit interviews, maintaining accurate PTO records, processing wage garnishments, and managing the employee benefits program. We are looking for a Payroll & Benefits Coordinator who possess a high level of confidentiality, excellent organization and communication skills, and strong data analysis abilities. Major Responsibilities<ul><li>Process bi-weekly payroll using ADP Workforce Now</li><li>Maintain and audit payroll records and reports for compliance and accuracy</li><li>Administer employee benefits programs</li><li>Process enrollments, changes, and terminations in benefits systems</li><li>Respond to employee inquiries regarding payroll and resolve disputes</li><li>Support annual open enrollment communications</li><li>Maintain employee records in HRIS and ensure data integrity</li><li>Support HR projects and initiatives related to compensation, benefits, and compliance</li></ul>
2026-02-24T00:00:00Z

Call Center Specialist

Bridgewater, NJ
onsite
Temporary
21 - 22 USD / Hourly
We are looking for a skilled Call Center Specialist to join our team. As part of the healthcare industry, this role requires excellent communication and organizational skills to deliver exceptional service to patients and clients. This is a long-term contract position where you will play a vital role in ensuring a smooth and attentive experience for everyone you assist. This is an on-site position, five days a week, Monday through Friday. <ul><li>Respond to a high volume of inbound and outbound calls, chats, and emails, addressing inquiries and concerns by collecting relevant information, researching solutions, and providing accurate guidance.</li><li>Educate customers about available services, explaining features and benefits to help them make informed decisions.</li><li>Handle escalations for complex issues, ensuring they are directed to the appropriate department or team member.</li><li>Coordinate and manage appointments or requests according to established scheduling protocols.</li><li>Maintain detailed records of interactions, appointments, and follow-ups using designated systems.</li><li>Utilize software and other tools to efficiently manage scheduling, customer requests, and communications.</li><li>Navigate multi-line phone systems to efficiently handle and route calls.</li><li>Collaborate with team members to ensure a seamless workflow and high-quality service.</li><li>Maintain professionalism and accuracy while handling high volumes of communication across multiple channels.</li><li>Support the team by assisting customers with questions, scheduling, and other needs.</li><li>Ensure compliance with office procedures and maintain familiarity with office equipment and systems.</li></ul>
2026-03-13T00:00:00Z

Case Manager

Philadelphia, PA
onsite
Temporary
16.8435 - 17.73 USD / Hourly
We are looking for a dedicated Case Manager to join our team on a contract basis in Philadelphia, Pennsylvania. In this role, you will play a key part in managing case files, coordinating client communications, and handling essential documentation. This is an excellent opportunity for someone with strong attention to detail and organizational skills to make a meaningful impact. Responsibilities: • Manage case files from initiation to resolution, ensuring all documentation is accurate and complete. • Coordinate client intake processes, including obtaining necessary signatures and verifying information. • Draft and prepare correspondence, discovery responses, and other legal documents. • Facilitate communication between clients and the legal team to ensure a seamless experience. • Assist in organizing and responding to discovery requests in a timely manner. • Maintain and update case management software with pertinent information. • Support the team in handling general case-related tasks and administrative duties. • Ensure compliance with deadlines and procedural requirements. • Proactively identify and address potential issues within case management workflows.
2026-03-11T00:00:00Z