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21 results for Medical Customer Service Specialist in Edison, NJ

Patient Service Representative

Warminster, PA
onsite
Temporary to Hire
18 - 22 USD / Hourly
We are looking for a Patient Service Representative to join a healthcare office in Warminster, PA and create a smooth, welcoming experience for every patient. This contract opportunity with permanent potential is ideal for someone who enjoys balancing front-desk coordination, appointment management, and responsive patient support in a busy setting. The person in this role will help keep daily operations organized while partnering with staff to ensure efficient service and accurate administrative processes. Responsibilities:• Coordinate appointment bookings, confirmations, and schedule changes while maintaining precise calendar information within the practice system.• Welcome patients upon arrival, complete intake and checkout activities, and verify that required information and documentation are properly recorded.• Respond to incoming phone calls professionally, assist with patient questions, and direct inquiries to the appropriate team members when needed.• Maintain accurate patient files and update records in accordance with office procedures and confidentiality standards.• Support day-to-day administrative tasks such as scanning, copying, filing, handling mail, and keeping the reception space orderly and inviting.• Work closely with clinical and office personnel to promote efficient workflow and a positive patient visit from arrival through departure.• Address service concerns promptly, follow up on outstanding items, and help resolve routine issues with a patient-focused approach.
2026-09-03T00:00:00Z

Customer Experience Specialist

Parsippany, NJ
remote
Temporary to Hire
35.625 - 41.25 USD / Hourly
We are looking for a Customer Experience Specialist to join a manufacturing organization in a contract capacity with permanent potential. This position focuses on strengthening the customer journey by combining technical training, call center oversight, and parts support into a consistent service experience. The role will work across customer-facing teams to ensure accurate product knowledge is shared effectively and that service interactions are handled with professionalism, clarity, and responsiveness. Responsibilities:• Design and deliver HVAC product and technical training programs for sales personnel and field service teams using current and reliable equipment information.• Organize and facilitate instructor-led learning HVAC sessions.• Monitor daily call center activity and provide guidance that helps resolve customer HVAC questions, technical concerns, and service-related issues effectively.• Partner with leadership to improve service quality across customer support, technical assistance, and parts-related interactions.• Support parts operations by helping maintain inventory accuracy, workflow consistency, and timely response to internal and external requests.• Provide hands-on troubleshooting assistance for HVAC equipment and connectivity concerns reported by customers or internal staff.• Review support trends and customer feedback to identify opportunities for stronger training content and better service outcomes.• Communicate with customers and cross-functional teams through phone and email channels to ensure issues are documented, addressed, and followed through to resolution.
2026-09-02T00:00:00Z

Medical Accounts Receivable Specialist

Garden City, NY
onsite
Temporary to Hire
27.55 - 31.9 USD / Hourly
We are looking for a Medical Accounts Receivable Specialist to join a healthcare organization in Long Island, New York. This contract opportunity with permanent potential is well suited for someone who brings strong experience in medical receivables, payment posting, and commercial insurance follow-up. The person in this role will help strengthen revenue cycle performance by resolving outstanding balances, addressing denial issues, and supporting accurate billing activity. Responsibilities:• Manage outstanding medical receivables by reviewing aging reports, prioritizing open balances, and driving timely resolution of unpaid claims.• Apply incoming payments accurately, reconcile account activity, and investigate posting discrepancies to maintain clean patient and payer records.• Conduct follow-up with commercial insurance carriers regarding claim status, underpayments, delayed reimbursements, and unresolved account issues.• Review denied or rejected claims, determine the cause of nonpayment, and take corrective action to support successful reimbursement.• Partner with billing and revenue cycle team members to correct claim details, resubmit accounts when needed, and reduce avoidable payment delays.• Maintain thorough documentation of collection efforts, payer communications, account updates, and next-step actions within established workflows.• Monitor recurring account issues and identify patterns related to denials, billing errors, or payer responses to support process improvement.• Assist with responsibilities tied to billing operations and related workflow updates, including any system-related changes when applicable.
2026-09-04T00:00:00Z

Customer Success Specialist

Basking Ridge, NJ
remote
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a Customer Success Specialist to support customers in a fast-paced remote service environment. This long-term contract opportunity is ideal for someone who communicates clearly, stays calm under pressure, and enjoys helping people resolve questions efficiently. The right candidate is comfortable using digital tools, managing a high volume of interactions, and delivering thoughtful, solution-oriented support with empathy. Responsibilities: • Handle a large number of customer inquiries by phone and other communication channels while maintaining a helpful and detail-oriented approach • Provide responsive support to customers by listening carefully, identifying concerns, and guiding them toward effective resolutions • Assist with basic troubleshooting for remote technology and commonly used applications to maintain smooth customer interactions • Use communication and collaboration platforms to manage daily service activities • Navigate multiple browser windows and systems efficiently to research issues, document interactions, and follow up as needed • Apply sound judgment and empathy during each customer conversation, especially when addressing sensitive or urgent concerns • Maintain accurate records of customer issues, actions taken, and outcomes to support service quality and continuity
2026-09-01T00:00:00Z

Customer Success Specialist

Basking Ridge, NJ
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a Customer Success Specialist to support customers from a remote work environment while delivering responsive, detail-oriented service. This Long-term Contract position is based in Basking Ridge, New Jersey, and is ideal for someone who communicates clearly, handles a fast-paced workload with empathy, and is comfortable navigating digital tools throughout the day. The right candidate brings customer support experience, sound judgment, and the ability to resolve issues efficiently while maintaining a positive customer experience. Responsibilities: • Respond to a high volume of customer inquiries with patience and a service-focused approach. • Provide clear and thoughtful support over phone and other communication channels, using sound judgment to address a wide range of customer needs. • Troubleshoot basic technical issues encountered in a work-from-home setting, including problems related to computers, applications, and browser use. • Navigate multiple systems and browser windows efficiently to research information, document interactions, and complete follow-up tasks. • Use collaboration and communication platforms such as Google Meet, Slack, and Gmail to stay connected with team members and support daily operations. • Communicate solutions in a concise and easy-to-understand manner, ensuring customers feel heard and supported. • Maintain accurate records of customer interactions and actions taken to help ensure timely resolution and continuity of service.
2026-09-01T00:00:00Z

Call Center Specialist

Hillside, NJ
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Call Center Specialist to join a busy customer support operation in. This Contract to permanent opportunity is ideal for someone who thrives in a fast-moving call center setting and enjoys helping customers while coordinating with internal teams and field staff. The role centers on delivering responsive service, maintaining accurate records, and keeping service activity organized from intake through completion. Responsibilities:• Manage a high volume of incoming calls each day from customers and field technicians while providing timely, attentive support.• Document service needs accurately by creating detailed work orders and entering all relevant information into company systems.• Review completed jobs and finalize work orders to ensure records are correct, complete, and ready for closure.• Distribute daily assignments to technicians after schedules are confirmed and adjust workloads when service needs change.• Update technician queues by removing, rescheduling, or reassigning calls to support efficient service delivery.• Investigate equipment service history to assist with issue resolution and provide useful background for troubleshooting.• Coordinate with field technicians to offer remote assistance, clarify job details, and support successful service outcomes.• Work closely with sales and installation teams to address service concerns and maintain clear communication across departments.• Process customer refunds through designated payment platforms in accordance with company procedures.
2026-09-04T00:00:00Z

Call Center Specialist

Bristol, PA
onsite
Temporary / Contract
16 - 18 USD / Hourly
We are looking for a Call Center Specialist to support customers through a Long-term Contract opportunity. In this role, you will handle inbound inquiries, deliver timely and detail-focused assistance, and help ensure each customer interaction is resolved accurately and efficiently. This position is ideal for someone who communicates clearly, stays organized in a high-volume setting, and is committed to maintaining strong service standards. Responsibilities: • Respond to incoming customer calls and provide courteous, solution-focused support for a range of service needs. • Document interactions thoroughly and complete required records, forms, and system updates with a high level of accuracy. • Share recurring customer concerns, service patterns, and feedback with leadership and other relevant team members. • Build and maintain strong knowledge of products, services, sales information, and internal systems with guidance from management. • Meet established performance expectations related to call handling efficiency, quality, and follow-up activities. • Use customer service software and basic office tools to manage inquiries and process information effectively. • Listen carefully to customer concerns, ask clarifying questions, and provide clear next steps or resolutions. • Support additional service-related tasks and team priorities as needed.
2026-09-02T00:00:00Z

Customer Service Representative

Howell, NJ
onsite
Temporary / Contract
21.85 - 25.3 USD / Hourly
We are looking for a Customer Service Representative to join a busy postal services team. This Long-term Contract opportunity is well suited for someone who enjoys helping customers, communicating clearly, and working in a fast-paced service environment alongside a larger support team. The role offers a casual workplace setting and provides access to medical benefits as well as paid vacation. Responsibilities:• Assist customers with service-related questions, requests, and general support in a timely and detail-oriented manner.• Provide clear information about postal service offerings, procedures, and next steps to ensure a positive customer experience.• Handle a steady volume of interactions while maintaining accuracy, patience, and attention to detail.• Work closely with team members and supervisors to resolve concerns and keep daily operations running smoothly.• Review internal training materials and job-related resources before and during the assignment to stay prepared for the role.• Document customer interactions and follow established processes for service follow-up and issue resolution.
2026-09-03T00:00:00Z

Customer Service Representative

Neptune, NJ
onsite
Permanent / Full Time
41600 - 49920 USD / Yearly
We are looking for a customer-focused individual to support clients and partners with timely, accurate service in New Jersey. This position plays an important role in managing inquiries, guiding orders through completion, and helping customers feel confident in the products and services offered. The ideal candidate brings strong communication skills, sound judgment, and the ability to work collaboratively in a fast-moving environment while maintaining a positive brand experience.Salary:$20 - $24 / HourBenefits:MDV, PTO, 401kResponsibilities:• Manage customer interactions across multiple service channels, including order coordination, issue resolution, shipment communication, pricing updates, confirmation notices, and post-order follow-up.• Build strong knowledge of product lines to answer questions clearly and provide reliable guidance tailored to customer needs.• Partner with internal teams such as sales, operations, and related departments to address concerns efficiently and deliver a seamless customer experience.• Monitor recurring questions and service patterns, then share insights that can help improve processes, products, and overall support quality.• Foster lasting customer relationships by communicating effectively, responding with empathy, and creating a high level of trust with both new and existing accounts.• Prepare and distribute sales support resources, including training content and customer-facing tools that assist commercial and marketing efforts.• Represent the organization and its portfolio of brands consistently by following communication standards and promoting a consistent, customer-centric image.• Contribute to business support activities that may include updates tied to operational or system changes when needed to maintain service continuity.
2026-08-10T00:00:00Z

Customer Service Representative

Teaneck, NJ
onsite
Temporary / Contract
25.175 - 29.15 USD / Hourly
We are looking for customer-focused professionals to join a Long-term Contract opportunity in Teaneck, New Jersey as Customer Service Representatives. In this role, you will support customers with billing and payment-related questions, provide guidance on digital payment tools, and deliver a high standard of service across every interaction. This position is well suited for individuals who communicate clearly, stay organized in a fast-paced environment, and are comfortable helping customers resolve account concerns with patience and accuracy. Responsibilities: • Guide customers through the online payment experience, including one-time payments and automatic payment setup. • Respond to billing and account inquiries by researching issues, clarifying charges, and providing accurate next steps. • Assist customers during the move from BillTrust to the MyIWS payment platform by explaining updates and addressing questions. • Investigate payment discrepancies, support reconciliation efforts, and route complex matters to the appropriate team when necessary. • Record conversations, account activity, and issue resolution details thoroughly in internal systems. • Partner with billing, credit, sales, operations, financial services, and customer experience teams to resolve customer concerns efficiently. • Manage challenging interactions with professionalism, empathy, and a solution-oriented approach. • Identify recurring service issues or process gaps and share feedback with leadership to support continuous improvement.
2026-09-04T00:00:00Z

Customer Service Representative

New York, NY
remote
Permanent / Full Time
45000 - 50000 USD / Yearly
We are looking for a customer-focused team member to join our team as a Customer Service Representative. This role is ideal for someone who communicates clearly, resolves issues with confidence, and supports both service and sales-related interactions. The successful candidate will help create a positive customer experience by providing accurate guidance, strengthening client relationships, and contributing to overall service performance. Responsibilities: • Address customer questions and concerns promptly, evaluate each situation carefully, and provide appropriate solutions that support a high level of satisfaction. • Maintain detailed and accurate records of customer conversations, follow-up actions, and outcomes within company systems. • Stay informed on current products, services, and support processes so customers receive clear and reliable information. • Partner with colleagues across sales, technical support, and other teams to escalate complicated matters and drive timely resolution. • Build strong customer relationships through clear communication and thoughtful service, helping encourage repeat business and long-term loyalty. • Monitor individual performance against service goals such as response times, resolution efficiency, and customer satisfaction results. • Support inbound and outbound customer interactions that may contribute to sales opportunities while maintaining a service-first approach.
2026-08-29T00:00:00Z

Customer Service Representative

Mahwah, NJ
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Logistics Coordinator to support daily order processing and shipping coordination for a long-term contract opportunity near Mahwah, New Jersey. This position is ideal for someone who enjoys providing responsive customer support, managing purchase order details accurately, and working across fulfillment activities to keep operations running smoothly. The role requires strong attention to detail, clear communication, and comfort using SAP in a fast-paced environment. Responsibilities:• Process incoming purchase orders accurately and enter order details into SAP to maintain complete and timely records.• Coordinate outbound shipment activities, including preparing and managing FedEx-related shipping support as needed.• Respond to customer service inquiries with professionalism and provide updates related to orders and delivery status.• Review order information for accuracy and resolve discrepancies before processing to prevent delays.• Work closely with internal teams to support smooth fulfillment and ensure customer requests are handled efficiently.• Maintain organized documentation related to orders, shipments, and customer interactions for tracking purposes
2026-09-02T00:00:00Z

Customer Service Representative

Dayton, NJ
onsite
Temporary / Contract
18 - 19 USD / Hourly
All Customer Service Representatives are scheduled to work every Saturday as part of their regular workweek. To maintain a five-day work schedule, employees will receive one weekday off each week (Tuesday, Wednesday, or Thursday). Position Overview We are seeking a customer-focused and dependable Customer Service Representative to join our team. In this role, you will serve as the primary point of contact for customers, providing support, resolving issues, answering questions, and ensuring a positive customer experience. The ideal candidate is detail oriented, detail-oriented, and thrives in a fast-paced environment. <ul><li>Answer incoming customer calls, emails, and inquiries in a professional and timely manner</li><li>Provide information regarding products, services, orders, and account details</li><li>Resolve customer concerns and escalate complex issues when necessary</li><li>Accurately document customer interactions in company systems</li><li>Process orders, requests, and other customer-related transactions</li><li>Follow up with customers to ensure issues are fully resolved</li><li>Collaborate with internal departments to provide excellent customer support</li><li>Maintain a high level of professionalism and customer satisfaction</li></ul>
2026-08-24T00:00:00Z

Customer Service & Order Processing Representative

Edison, NJ
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a detail-oriented Customer Service & Order Processing Representative to support daily order management and customer coordination for a manufacturing organization in Iselin, New Jersey. This contract opportunity with potential for a permanent role is ideal for someone who thrives in a fast-paced operations environment and can balance customer communication, order accuracy, and shipment follow-through. The person in this role will work closely with sales, warehouse, and logistics partners to help ensure orders move efficiently from entry through delivery. Responsibilities:• Enter and maintain customer orders accurately in the company system, ensuring all details are complete and up to date.• Arrange transportation and determine appropriate shipping methods to support timely order fulfillment.• Partner with warehouse personnel and customers to coordinate shipment schedules, delivery updates, and order status communication.• Investigate freight damage issues and submit claims documentation when products are affected during transit.• Provide day-to-day support to the sales team and customers by answering questions, resolving order-related concerns, and following up on open items.• Handle administrative support tasks that contribute to smooth office and operations workflow.• Monitor multiple active orders at once while maintaining strong attention to detail and meeting deadlin
2026-09-04T00:00:00Z

Medical Biller

Old Bridge, NJ
onsite
Permanent / Full Time
50000 - 56000 USD / Yearly
benefits:<ul><li>paid time off</li><li>paid holiday</li><li>medical insurance</li><li>dental</li><li>vision</li></ul>Responsibilities:<ul><li>Submit medical claims to insurance companies in a timely manner</li><li>Review and verify patient information, coverage, and billing details</li><li>Follow up on unpaid or denied claims and resolve discrepancies</li><li>Post payments, adjustments, and patient payments accurately</li></ul>
2026-08-19T00:00:00Z

Medical File Clerk

Piscataway, NJ
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Medical File Clerk to support document management operations for a healthcare organization. This is a contract position for a 13-week assignment and requires full onsite attendance in an administrative office setting. The role focuses on organizing, digitizing, and maintaining medical documentation accurately while assisting with high-volume records processing on a part-time schedule. Responsibilities:• Digitize paper-based medical records by scanning files into the organization’s electronic document system with a high level of accuracy.• Prepare and convert physical and digital documents into PDF format so records are properly stored and accessible.• Reproduce records and supporting materials as needed for administrative and medical records workflows.• Review documents before processing to help ensure files are legible, complete, and correctly categorized.• Maintain organized handling of patient-related documentation while supporting established recordkeeping procedures.• Work onsite in an office environment and coordinate daily workflow priorities with the assigned manager.• Support document management activities tied to electronic medical record platforms such as Allscripts and Cerner, when applicable.
2026-08-31T00:00:00Z

Patient Care Coordinator

Freehold, NJ
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a Patient Care Coordinator to support daily front-office and patient service operations in New Jersey. This is a contract position offering either a 32-hour Monday through Thursday schedule or a 40-hour Monday through Friday schedule, based on business needs. The person in this role will help create a smooth patient experience by coordinating appointments, handling records, and assisting with check-in activities in a detail-focused, business-casual environment. Responsibilities: • Coordinate patient appointment calendars and manage scheduling updates to keep daily operations organized and efficient. • Welcome and assist patients during arrival, ensuring check-in procedures are completed accurately and courteously. • Maintain and update patient medical records while following office procedures for accuracy and confidentiality. • Communicate with patients regarding appointments, general visit information, and routine scheduling changes. • Support front-desk workflow by answering questions and helping patients navigate the care process. • Review required pre-employment or onboarding items as needed to help ensure readiness before the start date. • Contribute to office continuity by assisting with coverage needs during a contract staffing gap, with potential for longer-term placement depending on business circumstances.
2026-09-03T00:00:00Z

Medical Receptionist

Lawrenceville, NJ
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Medical Receptionist to support daily front-desk operations in New Jersey. This Long-term Contract position is ideal for someone who enjoys creating a welcoming experience for patients while keeping appointments, records, and administrative tasks organized. The role requires strong communication skills, attention to detail, and the ability to manage patient intake, insurance verification, and payment processing in a detail-focused healthcare setting. Responsibilities: • Welcome patients and visitors warmly, ensuring each interaction reflects courtesy and respect. • Manage incoming phone calls and direct inquiries to the appropriate staff members in a timely manner. • Coordinate appointment scheduling and provide patients with clear instructions regarding forms and visit preparation. • Confirm demographic and insurance details, updating records accurately within the office system. • Organize patient charts and documentation ahead of scheduled visits to support efficient clinical workflows. • Collect copays and other payments, document transactions accurately, and assist patients with payment plan arrangements when needed. • Gather required insurance and billing documentation to help facilitate timely claims processing. • Communicate with patients, providers, and external contacts to obtain missing information and resolve administrative questions. • Monitor front-office inventory and place orders for essential supplies to maintain daily operations. • Perform additional administrative support duties as needed to assist the practice.
2026-09-04T00:00:00Z

Medical Receptionist

Philadelphia, PA
onsite
Temporary to Hire
16 - 20 USD / Hourly
We are looking for a Medical Receptionist to join a welcoming healthcare office. This contract-to-permanent opportunity is ideal for someone who enjoys creating a positive patient experience while keeping front-desk operations organized and efficient. In this role, you will support appointment coordination, handle incoming inquiries, and serve as a key point of contact for patients, providers, and referral partners. Responsibilities: • Welcome patients and visitors professionally, ensuring a smooth and courteous front-desk experience. • Coordinate appointments by matching patient needs with provider and staff availability. • Answer phone calls, relay messages accurately, and respond to routine questions in a timely manner. • Communicate with referral sources, patients, and insurance representatives to support continuity of care. • Address scheduling or service concerns promptly and escalate patient complaints to the appropriate quality or leadership contacts. • Work closely with practitioners and office leadership to help meet patient access and service needs. • Maintain clear and organized documentation related to appointments, communications, and office activity. • Provide additional administrative support as needed to keep daily operations running efficiently.
2026-09-01T00:00:00Z

Medical Administrator

Jersey City, NJ
onsite
Temporary to Hire
19.7885 - 25 USD / Hourly
We are looking for an experienced Medical Administrator to help keep a busy healthcare office running smoothly in New Jersey. This contract opportunity with the potential for a long-term role is well suited for someone who enjoys working directly with patients while also managing essential front-office and clinical support activities. The ideal candidate brings strong organizational skills, sound judgment, and the ability to handle multiple priorities in a fast-paced medical setting. Responsibilities: • Welcome patients upon arrival, manage the check-in and check-out process, and create a supportive and well-organized office experience. • Handle incoming phone calls, address routine questions, and direct messages to the appropriate clinical or administrative team members. • Coordinate appointment scheduling by arranging new visits, confirming upcoming appointments, and updating changes as needed. • Maintain complete and accurate patient information, including demographic details, medical documentation, and record updates within the electronic medical record system. • Review insurance coverage, confirm eligibility, and assist with referrals or prior authorizations to support timely patient care. • Communicate effectively with providers, pharmacies, insurance representatives, and outside medical offices to support continuity of care. • Process documentation tasks such as record requests, scanning, filing, and faxing while ensuring materials are organized and accessible. • Provide Medical Assistant support when needed by preparing patients, assisting with exam room readiness, and helping providers maintain efficient patient flow. • Support daily office operations by resolving patient concerns, protecting confidential information, and completing administrative duties with accuracy and care.
2026-08-19T00:00:00Z

E-Billing and Collections Specialist

New York, NY
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
We are looking for an experienced E-Billing and Collections Specialist to support a legal organization in New York, New York. This position oversees electronic invoice processing, billing compliance, and collections activity while helping maintain accurate financial records and timely client payments. The ideal candidate brings strong law firm billing knowledge, sound judgment, and the ability to coordinate effectively with attorneys, clients, and internal teams in a deadline-driven environment. Responsibilities: • Oversee the end-to-end electronic billing cycle, from invoice preparation and submission through follow-up and final resolution. • Apply client-specific billing requirements and firm policies to help ensure invoices are accurate, compliant, and submitted on time. • Maintain billing profiles, matter details, and client instructions within billing systems to support proper setup and ongoing accuracy. • Address invoice rejections by researching issues, making corrections, and resubmitting or appealing charges when appropriate. • Track client budgets and accruals, ensuring updates and submissions are completed within required timeframes. • Support collections efforts by reviewing aged receivables, contacting clients regarding overdue balances, and documenting follow-up activity. • Work closely with attorneys and administrative staff to investigate billing questions, reconcile discrepancies, and resolve payment-related concerns. • Process vendor-related billing items connected to e-billing operations and assist with authorized adjustments, partial payments, and write-offs in line with policy. • Build productive relationships with client finance contacts and e-billing administrators to facilitate efficient invoice handling and payment processing. • Recommend workflow improvements that strengthen billing accuracy, reduce delays, and improve collections performance.
2026-08-21T00:00:00Z