We are looking for a Medical Customer Service Rep to support healthcare provider engagement and medical record coordination across Jersey City, New Jersey. This Long-term Contract opportunity is ideal for someone who enjoys working directly with physician offices, managing field-based outreach, and keeping record collection efforts moving efficiently. The person in this role will serve as a key link between provider locations and internal teams, helping maintain accurate documentation, strong relationships, and compliant processes within the insurance industry.<br><br>Responsibilities:<br>• Develop productive working relationships with physician practices, office administrators, and medical records staff to support ongoing record collection efforts.<br>• Coordinate the gathering of medical documentation from healthcare providers and follow through to ensure timely receipt and completeness.<br>• Plan and carry out in-person visits within the assigned territory to strengthen provider partnerships and address outstanding retrieval needs.<br>• Partner with internal operational teams to troubleshoot barriers, resolve service issues, and improve the efficiency of outreach activities.<br>• Maintain detailed activity logs, status updates, and supporting documentation to monitor progress and support accurate reporting.<br>• Identify workflow gaps and recommend practical improvements that help standardize field operations and support scalable processes.<br>• Uphold organizational policies and compliance expectations throughout all provider interactions and records handling activities.
We are seeking a Claims Billing Specialist to support hospital revenue cycle operations. This position is 100% on site and will begin immediately. The hours for this position are 8:30am - 5pm. This role is responsible for the timely and accurate submission of insurance claims, resolution of claim edits, and coordination with internal departments to ensure clean claims and timely reimbursement.<br>Key Responsibilities<br><br>Review and submit hospital claims to third‑party payers<br>Resolve claim edits generated by EHR and clearinghouse systems<br>Reconcile claim acceptance and rejection reports<br>Maintain assigned work queues to meet productivity and quality standards<br>Ensure compliance with payer requirements and billing regulations<br>Coordinate with internal departments to resolve missing or incorrect claim information<br>Document claim activity and follow‑up in billing systems<br>Apply payer‑specific billing rules and reimbursement guidelines<br><br>Qualifications<br>High School Diploma or GED required<br>2+ years of medical billing or healthcare accounts receivable experience<br><br>Working knowledge of ICD‑10, CPT, and HCPCS coding<br>Experience with healthcare billing or patient accounting systems<br>Proficiency with Microsoft Office, including Excel<br>Strong attention to detail, organization, and time management skills<br>Ability to manage high‑volume workloads accurately<br><br>For immediate consideration please call the Trevose PA office of Robert Half at 215-244-1870. Thank you!
<p>We are seeking a Medical Accounts Receivable Specialist to support revenue cycle operations for a healthcare organization in Westbury, New York. This contract opportunity with permanent potential is ideal for someone who can manage outstanding balances, apply payments accurately, and follow through on commercial insurance collections in a fast-paced setting. The position plays an important role in maintaining cash flow, resolving billing issues, and reducing aged receivables through consistent follow-up and detailed account review.</p><p><br></p><p>Key Duties:</p><p>• Review and manage medical accounts receivable balances to identify unpaid claims and prioritize follow-up activities.</p><p>• Post and reconcile incoming payments with accuracy, ensuring cash applications are reflected correctly in patient and payer accounts.</p><p>• Communicate with commercial insurance carriers to research claim status, secure payment, and address outstanding reimbursement issues.</p><p>• Investigate denied or underpaid claims, determine root causes, and take corrective action to support timely resolution.</p><p>• Prepare and submit billing corrections when needed to improve claim acceptance and accelerate payment turnaround.</p><p>• Monitor aging reports and work assigned account inventories to reduce past-due balances and support collection goals.</p><p>• Maintain complete and organized documentation of collection efforts, account updates, and payer communications.</p><p>• Collaborate with internal billing and revenue cycle teams to resolve discrepancies that affect account payment or claim processing.</p>
We are seeking a Registration / Eligibility / Charge Entry Specialist to support our client with their healthcare revenue cycle operations by ensuring accurate patient registration, insurance verification, and timely charge entry. This onsite role focuses on maintaining clean claims, improving billing accuracy, and supporting efficient claim submission processes.<br><br>Key Responsibilities<br>Perform patient registration and verify demographic and insurance information for accuracy and completeness<br>Enter charges and coding information into billing systems to support timely claim submission<br>Prepare and submit claims to insurance carriers and assist with re-billing as needed<br>Review and correct claims on hold, ensuring issues are resolved prior to submission<br>Collaborate with internal teams to support smooth claim processing and workflow<br>Reconcile charges with supporting documentation and ensure billing accuracy<br>Maintain organized and accurate patient account documentation<br>Meet productivity and quality standards in a fast-paced environment<br><br>Qualifications<br>High School Diploma or GED required<br>Experience in healthcare registration, eligibility, charge entry, or medical billing<br>Knowledge of insurance verification, billing processes, and claim submission<br>Familiarity with billing systems and Microsoft Office (Excel, Word, Outlook)<br>Strong attention to detail and ability to manage high-volume work<br><br>Preferred<br>Experience with hospital or physician billing systems<br>Exposure to coding and charge entry processes<br><br>Skills<br>Strong organizational and time management skills<br>Excellent communication and teamwork abilities<br>Ability to work independently and prioritize tasks effectively<br>Detail-oriented with a focus on accuracy and efficiency<br><br><br>For immediate consideration, please call the Trevose, PA office of Robert Half at 215-244-1870. Thank you!
<p>We are looking for a detail-oriented Medical Biller/Collections Specialist to support daily billing and reimbursement operations in Fairless Hills, PA. This Long-term Contract position is ideal for someone who is organized, comfortable handling administrative tasks, and able to manage multiple priorities in a fast-paced healthcare environment. The individual in this role will help maintain accurate records, prepare billing-related documents, and assist the department with essential follow-up activities.</p><p><br></p><p>Responsibilities:</p><p>• Provide day-to-day administrative assistance to the billing and reimbursement team to help keep departmental workflows running smoothly.</p><p>• Prepare, scan, print, and review billing documents to ensure information is complete, accurate, and ready for processing.</p><p>• Build, maintain, and update Excel spreadsheets and other tracking tools used for departmental reporting and recordkeeping.</p><p>• Sort incoming mail, distribute correspondence to the appropriate team members, and coordinate outgoing billing-related mailings.</p><p>• Investigate returned mail, verify patient or account details, and update internal records to reflect corrected information.</p><p>• Send patient statements and secondary claim documentation in a timely manner while supporting follow-up on outstanding items.</p><p>• Enter billing and account information into the system with a high level of accuracy and attention to detail.</p><p>• Assist with collection activities, denial follow-up, appeals support, and other related assignments as directed by leadership.</p>
<p>We are looking for a Medical Reimbursement Specialist to join our client on a contract-to-hire basis in Langhorne, PA. This opportunity is ideal for someone who brings strong knowledge of insurance reimbursement, claims resolution, and payer compliance in a fast-paced medical billing environment. The person in this role will help improve collections performance by addressing outstanding claims, resolving denials, and supporting accurate reimbursement outcomes. You will work closely with internal teams to ensure billing activity is documented thoroughly and aligned with Medicare and commercial insurance requirements.</p><p><br></p><p>Responsibilities:</p><p>• Review outstanding accounts receivable and take timely action to secure payment on unresolved medical claims.</p><p>• Investigate denied or underpaid claims, identify patterns, and prepare well-supported appeals to improve reimbursement results.</p><p>• Apply Medicare and commercial payer guidelines to evaluate claim status and determine appropriate next steps for resolution.</p><p>• Partner with billing and operational team members to strengthen collection efforts and support shared performance goals.</p><p>• Use explanation of benefits details, billing records, and payer feedback to correct claim issues and reduce payment delays.</p><p>• Maintain complete and accurate account documentation to support follow-up activity and meet payer compliance standards.</p><p>• Leverage knowledge of medical terminology, coding elements, and modifier usage to resolve reimbursement discrepancies.</p><p>• Track reimbursement activity and account progress using reporting tools such as Microsoft Excel to support account management.</p><p>• Assist with high-volume billing and payment follow-up tasks while maintaining accuracy and productivity in an in-office setting.</p>
<p>We are looking for a Customer Experience Specialist to join a branch team in Morris Plains, New Jersey in a contract role with the potential to become permanent. This position is ideal for someone who enjoys helping customers, handling financial transactions with accuracy, and creating a positive service experience in a fast-moving environment. The role combines day-to-day member support, transaction processing, account assistance, and careful record maintenance while upholding branch policies and service standards.</p><p><br></p><p>Responsibilities:</p><p>• Provide attentive front-line support by understanding member questions, clarifying account and service options, and delivering accurate guidance tailored to individual needs.</p><p>• Address everyday service issues efficiently and escalate more advanced concerns when necessary to ensure timely resolution and a strong customer experience.</p><p>• Handle cash and check activity with precision, including receiving, verifying, and distributing funds in accordance with established balancing and control procedures.</p><p>• Complete routine financial transactions such as deposits, withdrawals, transfers, loan payments, and money orders while maintaining accuracy and compliance.</p><p>• Support account servicing activities by assisting with opening, updating, and closing deposit products and ensuring all required documentation is properly completed.</p><p>• Maintain organized and accurate records related to transactions, service requests, and account activity, including timely preparation of forms and internal documentation.</p><p>• Contribute to daily branch operations by balancing assigned work, researching discrepancies, and assisting with opening or closing tasks as needed.</p><p>• Promote appropriate products and services by identifying customer needs and recommending solutions that align with their financial goals.</p><p>• Follow security, privacy, and regulatory requirements consistently, and report unusual activity or operational concerns to help maintain a secure branch environment.</p>
<p>We are looking for highly articulate, empathetic, tech-savvy Call Center Representatives to handle high‑volume inbound calls from individuals seeking legal assistance. This is a true call center role focused on customer care and intake. You will answer a high volume of inbound calls (10-15 calls per hour – 80-100 a day) from callers seeking connection to the appropriate company. You will provide compassionate, patient, and professional support to individuals experiencing sensitive or stressful situations and follow a pre-set script/template responses for each client represented. You will gather only the required intake information and enter caller information accurately into the system and route the inquiry to the appropriate contact. </p><p><br></p><p> </p>
<p>Robert Half is seeking a detail-oriented and customer-focused <strong>Sales Support Specialist</strong> to join a local team. In this role, you will provide administrative and operational support to the sales team, help maintain strong client relationships, and ensure the smooth execution of sales processes. The ideal candidate is highly organized, responsive, and comfortable working in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide day-to-day support to the sales team with administrative tasks and account coordination</li><li>Prepare quotes, proposals, presentations, and sales-related documentation</li><li>Process orders, track shipments, and help resolve order or billing issues</li><li>Maintain accurate customer and sales data in CRM and internal systems</li><li>Respond to customer inquiries and route requests to the appropriate team members</li><li>Coordinate meetings, appointments, and follow-up communications for sales representatives</li><li>Assist with reporting, pipeline tracking, and sales performance metrics</li><li>Support contract management, renewals, and onboarding documentation as needed</li><li>Collaborate with internal departments including customer service, operations, and finance to ensure timely service delivery</li></ul><p><br></p>
<p>This role sits in a high-volume, deadline-driven healthcare data environment where accuracy and speed are critical. You’ll be working behind the scenes supporting hospitals, clinics, and provider offices by ensuring sensitive patient and billing data is captured correctly as it flows through an automated OCR processing platform. When the system can’t read or verify information, you step in—reviewing, correcting, and manually entering data with precision to maintain compliance, integrity, and continuity across the workflow.</p><p><br></p><p><strong>Location:</strong> Brooklyn, NY | <strong>Schedule:</strong> Mon–Fri, 8 AM–5 PM</p><p><strong>What You’ll Do</strong></p><ul><li>Manually extract, enter, and verify data not captured by OCR systems</li><li>Review and correct automated data for accuracy and completeness</li><li>Audit and resolve discrepancies in healthcare documents (e.g., billing, EOBs, medical records)</li><li>Maintain data integrity by following strict protocols and HIPAA guidelines</li><li>Meet daily production and quality goals as part of a team</li></ul><p><br></p>
<p>We are looking for a customer-focused individual to support clients and partners with timely, accurate service in New Jersey. This position plays an important role in managing inquiries, guiding orders through completion, and helping customers feel confident in the products and services offered. The ideal candidate brings strong communication skills, sound judgment, and the ability to work collaboratively in a fast-moving environment while maintaining a positive brand experience.</p><p>Salary:</p><p>$20 - $24 / Hour</p><p>Benefits:</p><p>MDV, PTO, 401k</p><p>Responsibilities:</p><p>• Manage customer interactions across multiple service channels, including order coordination, issue resolution, shipment communication, pricing updates, confirmation notices, and post-order follow-up.</p><p>• Build strong knowledge of product lines to answer questions clearly and provide reliable guidance tailored to customer needs.</p><p>• Partner with internal teams such as sales, operations, and related departments to address concerns efficiently and deliver a seamless customer experience.</p><p>• Monitor recurring questions and service patterns, then share insights that can help improve processes, products, and overall support quality.</p><p>• Foster lasting customer relationships by communicating effectively, responding with empathy, and creating a high level of trust with both new and existing accounts.</p><p>• Prepare and distribute sales support resources, including training content and customer-facing tools that assist commercial and marketing efforts.</p><p>• Represent the organization and its portfolio of brands consistently by following communication standards and promoting a consistent, customer-centric image.</p><p>• Contribute to business support activities that may include updates tied to operational or system changes when needed to maintain service continuity.</p>
<p>A busy company in the West Caldwell area is seeking a Commercial Lines Customer Service Representative to join their growing company. This Commercial Lines Customer Service Representative will manage client relationships, ensure accurate policy documentation, and provide exceptional support to our commercial insurance clients. The ideal Commercial Lines Customer Service Representative must have 5+ years of commercial lines experience and has experience with insurance specific systems. Responsibilities of this Commercial Lines Customer Service Representative will include but not be limited to the below.</p><p><br></p><p>Commercial Lines Customer Service Representative Responsibilities:</p><p>• Process various policy-related tasks, including endorsements, certificates of insurance, binders, renewals, and policy changes.</p><p>• Review client policies and documents to ensure accuracy and completeness.</p><p>• Respond to client inquiries about coverage, billing, and policy details in a timely manner.</p><p>• Collaborate with producers and account managers to assist with account servicing and renewal preparations.</p><p>• Maintain up-to-date and accurate client records within agency management systems.</p><p>• Coordinate with insurance carriers to address and resolve service-related issues.</p><p>• Support marketing efforts for policy renewals by gathering necessary underwriting information.</p><p>• Ensure compliance with agency standards and regulatory guidelines in all service activities.</p><p>• Deliver attentive and courteous service to clients and partners, fostering positive relationships.</p><p><br></p><p>This Commercial Lines Customer Service Representative role is paying between $75,000 and $85,000 annually depending on experience. If interested in this Commercial Lines Customer Service Representative position, apply today! </p>
We are looking for a Customer Service Representative to support daily order management and customer communication for a Contract position based in Fairfield, New Jersey. In this role, you will coordinate order processing, respond to customer inquiries, and help ensure billing, shipping, and inventory records remain accurate and up to date. The ideal candidate brings strong attention to detail, a service-focused mindset, and the ability to manage multiple priorities in a fast-moving environment.<br><br>Responsibilities:<br>• Manage incoming customer orders by reviewing details, confirming product availability, and entering information accurately into internal systems.<br>• Communicate with customers regarding order progress, shipment timing, freight costs, and other service-related updates in a timely manner.<br>• Work closely with warehouse and operations teams to support accurate fulfillment, inventory alignment, and smooth order flow.<br>• Prepare shipping documentation, including bills of lading, and provide freight estimates for outbound deliveries.<br>• Handle claims related to damaged shipments and follow through on resolution steps and documentation.<br>• Create and maintain sales transactions such as orders, invoices, and credit memos while preserving accurate records.<br>• Organize customer, inventory, and transaction files using both electronic filing methods and cloud-based document storage.<br>• Respond professionally to inbound calls, purchase orders, and customer messages while providing current inventory information as needed.
<p>We are looking for a Customer Service Representative to support a busy logistics operation. This Contract position is ideal for someone who enjoys balancing customer communication with delivery coordination in a fast-moving warehouse office setting. The person in this role will help keep scheduled deliveries on track, provide timely updates to customers, and resolve service concerns with professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Monitor daily delivery activity for a high volume of drivers and maintain awareness of route progress throughout the day.</p><p>• Communicate with customers to provide order status updates and address questions related to scheduled deliveries.</p><p>• Adjust delivery appointments when changes occur and coordinate revised timing with customers in a clear and timely manner.</p><p>• Respond to inbound service issues involving orders or delivery concerns and work toward prompt resolution.</p><p>• Contact customers before scheduled delivery dates to verify availability and confirm appointment details.</p><p>• Conduct follow-up calls after deliveries to gather feedback and encourage survey participation.</p><p>• Enter and maintain accurate service and delivery information in internal systems and spreadsheets.</p><p>• Collaborate with dispatch and operations teams to support smooth delivery execution during peak seasonal demand.</p>
We are looking for a Customer Service Representative to support client interactions and provide dependable service from our New York, New York location. This Long-term Contract position is ideal for someone who communicates clearly, stays organized, and can manage a steady caseload while delivering a positive customer experience. The person in this role will handle outbound outreach, respond to client inquiries, and maintain accurate records of each interaction.<br><br>Responsibilities:<br>• Manage a designated group of client cases and track activity accurately within Salesforce.<br>• Place outbound calls to assigned clients to provide updates, gather information, and support service needs.<br>• Respond to customer questions with professionalism and resolve concerns in a timely manner.<br>• Record complete and precise notes for every customer interaction to ensure clear case documentation.<br>• Use approved call guidelines to maintain consistency and quality during client conversations.<br>• Coordinate follow-up communication to keep cases moving and ensure outstanding issues are addressed.
We are looking for a Customer Service Representative to support airport guest assistance operations for a Contract position based in Queens, New York. In this role, you will help create a smooth and welcoming experience for travelers and event attendees by providing responsive, detail-oriented service at designated airport locations. This opportunity is ideal for someone who communicates clearly, stays organized in fast-paced environments, and is comfortable assisting guests throughout scheduled daily coverage periods.<br><br>Responsibilities:<br>• Welcome arriving guests at assigned airport meeting points and provide clear guidance for next steps in their travel or event experience.<br>• Deliver friendly, detail-oriented customer support by answering questions, resolving routine concerns, and directing individuals to the appropriate contacts when needed.<br>• Manage high-volume interactions efficiently while maintaining accuracy and a positive service attitude in busy airport settings.<br>• Handle inbound and outbound communication related to guest coordination, schedule updates, and service support as needed.<br>• Record and relay important attendee information to ensure seamless handoffs between airport support staff and event teams.<br>• Assist with order or service-related data entry and maintain organized, up-to-date records of customer interactions.<br>• Follow coverage schedules and assignment instructions for support at designated airport locations, including LaGuardia Airport and John F. Kennedy International Airport.<br>• Escalate urgent service issues promptly and support operational adjustments when traveler needs or schedules change.
We are looking for a Customer Service Representative to support day-to-day client interactions from our New Jersey location. This Long-term Contract opportunity is ideal for someone who enjoys assisting customers, handling order-related questions, and providing prompt, detail-oriented service across phone-based channels. The person in this role will help maintain a positive customer experience by responding accurately, resolving concerns efficiently, and keeping order information organized and up to date.<br><br>Responsibilities:<br>• Respond to incoming customer calls and provide timely, courteous assistance for a range of service-related inquiries.<br>• Place outbound calls as needed to follow up on requests, confirm details, and support issue resolution.<br>• Enter customer orders accurately into internal systems while verifying product, quantity, and account information.<br>• Review and process purchase order details to ensure requests are recorded correctly and routed without delays.<br>• Investigate customer concerns and work toward practical resolutions that align with service expectations.<br>• Maintain clear records of interactions, updates, and order activity to support smooth communication and tracking.<br>• Coordinate with internal teams when necessary to address order questions, service issues, or account-related matters.
<p>We are looking for a Customer Service Representative to deliver attentive, solutions-focused support for customers in Wall Twp, New Jersey. This position plays an important role in managing order-related requests, answering product questions, and helping create a positive experience across every customer interaction. The ideal candidate brings strong communication skills, sound judgment, and a customer-first mindset suited to a fast-moving business environment.</p><p>Salary:</p><p>$20 - $24 / Hour </p><p>Benefits:</p><p>MDV, PTO, 401k</p><p>Responsibilities:</p><p>• Manage customer interactions across multiple service channels, including order coordination, shipment status updates, issue resolution, pricing clarification, order acknowledgements, and post-sale follow-up.</p><p>• Build strong working knowledge of product offerings in order to provide accurate guidance and respond confidently to customer questions.</p><p>• Partner with internal teams to address service concerns efficiently and help ensure a smooth, high-quality customer experience.</p><p>• Monitor recurring customer questions and service patterns, then share insights that support improvements to products, processes, and overall service delivery.</p><p>• Develop positive relationships with both new and existing customers by communicating professionally, listening carefully, and responding with empathy and accuracy.</p><p>• Prepare and distribute sales support resources, including training content and customer-facing tools that assist sales and marketing efforts.</p><p>• Represent the company and its brands consistently by following communication standards, service policies, and brand expectations in every interaction.</p>
We are looking for a Customer Service Representative to support guest-facing airport assistance operations for a Contract position based in New York. In this role, you will provide a welcoming and attentive experience for travelers, help address service-related questions, and coordinate smoothly with on-site teams during scheduled event support activities. This opportunity is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and delivers dependable customer care throughout each shift.<br><br>Responsibilities:<br>• Welcome arriving and departing guests in the airport environment and provide courteous assistance throughout their experience.<br>• Respond to customer questions with clear, accurate information and help resolve routine service concerns in a timely manner.<br>• Handle inbound and outbound communications effectively while maintaining a positive and helpful approach.<br>• Support order-related or service-related data entry tasks with strong attention to accuracy and detail.<br>• Coordinate with event and site teams to ensure scheduled coverage is maintained at designated airport locations.<br>• Monitor guest needs during assigned shifts and escalate complex issues to the appropriate contact when necessary.<br>• Maintain organized records of interactions, requests, and service updates to support smooth daily operations.<br>• Represent the organization effectively at all times while working in a high-traffic public setting.
<p>We are looking for a Medical Claims Analyst to join a detail-oriented team, supporting workers’ compensation matters through careful medical record analysis. This position is well suited for someone with clinical knowledge who enjoys evaluating treatment details, identifying relevant case information, and helping legal professionals understand complex medical documentation. The role offers an in-office environment with the opportunity to contribute to case preparation while building knowledge of legal workflows.</p><p>Salary:</p><p>$35 - $45 / per hour </p><p>Benefits:</p><p>MDV, PTO, 401k</p><p>Responsibilities:</p><p>• Examine medical charts, provider notes, and treatment documentation to create clear case summaries for workers’ compensation matters.</p><p>• Analyze injuries, diagnoses, procedures, and recovery progress to outline accurate medical timelines and key developments.</p><p>• Contact healthcare offices and providers to request records, confirm missing information, and resolve documentation questions.</p><p>• Work closely with attorneys by explaining medical details and highlighting information that may affect case strategy.</p><p>• Maintain organized case materials by tracking incoming records, updating files, and ensuring documentation is easy to retrieve.</p><p>• Prepare medical overview materials that support hearings, case reviews, and other legal proceedings.</p><p>• Assist with administrative case support, including basic legal documentation and coordination tasks, with training provided as needed.</p>
<p>We are looking for a dependable Customer Service & Order Processing Representative to join a manufacturing organization. This contract opportunity with permanent potential is ideal for someone who enjoys supporting customers, managing order details, and keeping shipments moving accurately and efficiently. The person in this role will work closely with sales, warehouse, and logistics partners to ensure timely order fulfillment while maintaining a high standard of service.</p><p><br></p><p>Responsibilities:</p><p>• Enter and manage customer orders accurately within the company’s order management system, ensuring all details are complete and up to date.</p><p>• Arrange transportation for outgoing shipments and help determine the most effective routing based on delivery needs.</p><p>• Partner with warehouse personnel and customers to coordinate shipping schedules, delivery updates, and order-related questions.</p><p>• Investigate transit-related damage issues and submit claims documentation to support timely resolution.</p><p>• Provide day-to-day assistance to the sales team and customers by responding to order inquiries and helping resolve service concerns.</p><p>• Maintain organized records and complete general administrative support tasks as needed within the office.</p><p>• Monitor multiple open orders at once, following through on deadlines and communicating status updates to relevant stakeholders.</p>
We are looking for a detail-oriented Medical Records Clerk to support a healthcare team in Princeton, New Jersey. This Long-term Contract position focuses on managing disability and leave-related documentation, maintaining accurate medical record workflows, and serving as a key point of contact for patients, providers, and insurance representatives. The ideal candidate is organized, responsive, and comfortable working with electronic medical records while keeping sensitive information accurate and up to date.<br><br>Responsibilities:<br>• Process incoming disability, leave, and related medical documentation submitted by patients, employers, and insurance carriers.<br>• Examine forms carefully to confirm all required fields, authorizations, and supporting details are complete before further handling.<br>• Collect relevant clinical records and additional documentation from providers to support claim and leave requests.<br>• Coordinate with physicians and clinical staff to obtain timely signatures and completed paperwork.<br>• Communicate with patients to resolve missing information, clarify documentation needs, and provide status updates.<br>• Monitor submission timelines, due dates, and return deadlines to help ensure documents are completed on schedule.<br>• Serve as the primary contact between patients, healthcare providers, and disability or leave administrators regarding record-related requests.<br>• Maintain accurate updates within electronic medical record systems and related tracking tools while safeguarding confidential information.
<p>We are looking for a Patient Care Coordinator to support clinical order follow-up and care documentation workflows for a healthcare organization. This contract position with the potential to become permanent is ideal for someone who is highly organized, communicates effectively with medical offices, and can keep physician orders moving through the review and signature process without delays. The person in this role will help maintain regulatory readiness, monitor compliance performance, and partner with internal care teams to ensure patient-related documentation is accurate, complete, and properly returned.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate the timely distribution of plans of treatment, interim orders, and related care documents to physicians or other authorized practitioners for review and signature.</p><p>• Build strong working relationships with provider office staff to improve communication and speed up the return of signed orders and care updates.</p><p>• Oversee day-to-day order management activities and refine workflows to promote accuracy, consistency, and efficiency.</p><p>• Monitor compliance metrics tied to physician orders and documentation requirements, and share updates with departmental leadership as needed.</p><p>• Identify delays, missing signatures, or documentation concerns and escalate unresolved issues to the appropriate team members and leaders.</p><p>• Track changes to care orders and promptly notify the clinical team when review or follow-up is required.</p><p>• Support audit and survey preparation by supplying documentation and participating in review activities when requested.</p><p>• Attend department meetings and contribute updates related to order processing, compliance status, and operational improvement.</p><p>• Prepare reports, spreadsheets, and visual summaries that show order workflow activity, outstanding items, and progress trends.</p><p>• Perform additional coordination and administrative support duties as assigned to meet team and patient care needs.</p>
We are looking for a Medical Receptionist to support daily front office operations in Lawrenceville, New Jersey. This Long-term Contract position is ideal for someone who creates a welcoming patient experience while managing scheduling, records, and insurance-related tasks with accuracy. The role requires strong communication, sound organizational skills, and the ability to keep the reception area running efficiently in a medical setting.<br><br>Responsibilities:<br>• Welcome patients and visitors with a courteous, detail-oriented approach and assist them throughout the check-in process.<br>• Answer incoming calls, direct inquiries to the appropriate staff members, and relay messages clearly and promptly.<br>• Coordinate patient appointments based on provider instructions and share pre-visit information, including required forms and documentation.<br>• Review and confirm demographic and insurance details to help maintain accurate registration and billing records.<br>• Keep patient charts and electronic records current by updating information and preparing files ahead of scheduled visits.<br>• Gather insurance cards, authorizations, and other required documents to support claims processing and office billing activities.<br>• Receive payments, post transactions accurately, and help patients understand available payment options or arrangements.<br>• Track financial activity in office logs and follow up with patients or external contacts when additional information is needed.<br>• Monitor inventory for front office materials and place supply orders to ensure the practice remains well stocked.<br>• Support additional administrative duties as needed to keep daily operations organized and efficient.
We are looking for a Medical Receptionist to join a welcoming healthcare office. This contract-to-permanent opportunity is ideal for someone who enjoys creating a positive patient experience while keeping front-desk operations organized and efficient. In this role, you will support appointment coordination, handle incoming inquiries, and serve as a key point of contact for patients, providers, and referral partners.<br><br>Responsibilities:<br>• Welcome patients and visitors professionally, ensuring a smooth and courteous front-desk experience.<br>• Coordinate appointments by matching patient needs with provider and staff availability.<br>• Answer phone calls, relay messages accurately, and respond to routine questions in a timely manner.<br>• Communicate with referral sources, patients, and insurance representatives to support continuity of care.<br>• Address scheduling or service concerns promptly and escalate patient complaints to the appropriate quality or leadership contacts.<br>• Work closely with practitioners and office leadership to help meet patient access and service needs.<br>• Maintain clear and organized documentation related to appointments, communications, and office activity.<br>• Provide additional administrative support as needed to keep daily operations running efficiently.