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21 results for Medical Customer Service Specialist in Edison, NJ
- Horsham, PA
- onsite
- Permanent / Full Time
- 37500 - 45000 USD / Yearly
- We are looking for a Customer Service Specialist to support day-to-day client interactions while handling essential billing and account-related tasks in Horsham, Pennsylvania. This position combines customer support with administrative accounting work, making it ideal for someone who communicates clearly, stays organized, and manages detailed information with accuracy. The right candidate will help maintain positive customer relationships while ensuring invoices, payment records, and account documentation are processed efficiently.<br><br>Responsibilities:<br>• Respond to customer inquiries by phone and email, providing timely and attentive assistance with account and billing questions.<br>• Enter and update customer and financial information in internal systems with a strong focus on accuracy and completeness.<br>• Prepare, review, and process invoices to support efficient account maintenance and timely payment activity.<br>• Assist with accounts receivable tasks, including tracking outstanding balances and documenting payment status.<br>• Resolve routine service issues by researching account details and coordinating with internal teams when needed.<br>• Maintain organized records of customer communications, invoices, and account activity for reporting and follow-up purposes.<br>• Support administrative workflows related to customer accounts, ensuring information is current and properly documented.
- 2026-11-13T00:00:00Z
- Langhorne, PA
- onsite
- Temporary / Contract
- 19 - 22 USD / Hourly
- <p>We are looking for a Patient Service Representative to support a busy healthcare team in Langhorne, PA. This is a Contract position focused on delivering a welcoming patient experience through appointment coordination, registration support, and responsive service over the phone and in person. The ideal candidate is organized, patient-focused, and comfortable managing a high volume of inquiries while maintaining accuracy and professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate patient appointments, confirm scheduling details, and help maintain an efficient calendar for clinical services.</p><p>• Welcome patients and visitors, provide clear guidance, and address routine service questions with professionalism and empathy.</p><p>• Complete registration activities by collecting and updating demographic, insurance, and other required patient information accurately.</p><p>• Handle incoming calls promptly, assist with appointment requests, and direct inquiries to the appropriate department when needed.</p><p>• Support front-end patient service operations by ensuring records are current and administrative tasks are completed in a timely manner.</p><p>• Communicate clearly with patients regarding visit preparation, office procedures, and next steps related to their appointments.</p>
- 2026-10-29T00:00:00Z
- Meadowbrook, PA
- onsite
- Temporary to Hire
- 18 - 18 USD / Hourly
- <p>We are looking for a <strong>Patient Service Representative</strong> to support front-desk operations for emergency services in Northeast Philadelphia area, PA. This part-time contract opportunit<strong>y</strong> is ideal for someone who enjoys creating a welcoming patient experience while handling registration and insurance intake with accuracy. The schedule includes a mix of daytime, evening, weekend, and alternating shifts, making this a great opportunity for candidates seeking part-time hours and flexible availability.</p><p><br></p><p>Responsibilities:</p><ul><li>Welcome patients and visitors in a courteous manner and provide clear guidance during arrival and check-in.</li><li>Complete registration for patients receiving care in emergency and maternity service areas, ensuring demographic details are recorded accurately.</li><li>Collect insurance information from patients and verify that coverage details are entered correctly into the appropriate systems.</li><li>Support patient intake by reviewing required information and addressing routine questions related to registration procedures.</li><li>Coordinate with clinical and administrative teams to help maintain an organized and efficient front-desk workflow.</li><li>Manage high-volume interactions with professionalism while maintaining attention to detail in patient records.</li><li>Provide service-oriented assistance over the phone and in person for scheduling-related and general patient service needs.</li></ul><p><br></p>
- 2026-11-06T00:00:00Z
- Philadelphia, PA
- onsite
- Temporary / Contract
- 21 - 25 USD / Hourly
- We are looking for a detail-oriented Medical Accounts Receivable Specialist to support a fast-paced business office in Philadelphia, Pennsylvania. This Contract position is ideal for someone with experience managing payment posting, account reconciliation, and follow-up on outstanding balances within a healthcare setting. The role focuses on maintaining accurate financial records, applying payments promptly, and helping ensure timely reimbursement from commercial payers.<br><br>Responsibilities:<br>• Post insurance and patient payments accurately and update account records in a timely manner.<br>• Review remittance details, reconcile cash activity, and resolve discrepancies affecting account balances.<br>• Monitor outstanding receivables and conduct follow-up with commercial payers to accelerate collections.<br>• Support billing-related processes by verifying charges, identifying payment variances, and escalating issues when needed.<br>• Apply cash receipts to the appropriate accounts while maintaining accuracy across high transaction volumes.<br>• Investigate underpayments, denials, or unapplied cash and take appropriate action to support account resolution.
- 2026-11-10T00:00:00Z
- Jersey City, NJ
- onsite
- Temporary / Contract
- 18.05 - 20.9 USD / Hourly
- We are looking for a Customer Service Representative to support a fast-paced organization in the gaming industry based in Jersey City, New Jersey. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, handling high call volumes, and providing accurate support with care and attention to detail. The person in this role will serve as a key point of contact for inbound inquiries while also assisting with outbound communication and precise order-related updates.<br><br>Responsibilities:<br>• Respond to incoming customer calls promptly and provide clear, courteous assistance for a wide range of service-related questions.<br>• Make outbound calls as needed to follow up on requests, confirm details, and help resolve open customer issues.<br>• Enter and update customer orders with a high level of accuracy while ensuring records remain complete and current.<br>• Address customer concerns efficiently by identifying needs, explaining available solutions, and guiding each interaction toward resolution.<br>• Maintain detailed documentation of conversations, actions taken, and next steps to support service continuity.<br>• Handle call center interactions in a detail-oriented manner while meeting expected service levels and quality standards.<br>• Coordinate with internal teams when necessary to escalate issues and ensure timely customer support.<br>• Contribute to a positive customer experience by communicating clearly, managing multiple requests, and staying organized throughout the workday.
- 2026-11-13T00:00:00Z
- New York, NY
- remote
- Temporary / Contract
- 19 - 22 USD / Hourly
- We are looking for a Customer Service Representative to support a high-volume service environment. This long-term contract position is ideal for someone who communicates clearly, stays organized under pressure, and is committed to delivering a positive customer experience. The person in this role will handle incoming customer interactions, process order information accurately, and provide timely resolutions while maintaining a detail-oriented and helpful approach.<br><br>Responsibilities:<br>• Respond to a steady flow of inbound customer calls with empathy and accuracy.<br>• Enter customer orders and service details into company systems while maintaining a high level of data accuracy.<br>• Assist callers with questions, concerns, and service-related requests by providing clear and timely information.<br>• Place outbound calls as needed to follow up on customer inquiries, confirm details, or provide updates.<br>• Document customer interactions thoroughly to ensure complete records and smooth issue resolution.<br>• Resolve routine service concerns efficiently and escalate more complex matters to the appropriate team when necessary.<br>• Maintain strong service standards by balancing call quality, responsiveness, and attention to detail.
- 2026-10-30T00:00:00Z
- Little Ferry, NJ
- onsite
- Temporary / Contract
- 23.75 - 27.5 USD / Hourly
- We are looking for a Customer Service Representative to support customer interactions and order-related activities for an aerospace organization in Little Ferry, New Jersey. This Long-term Contract position is ideal for someone who enjoys delivering responsive service, managing order details accurately, and working across teams to help customers receive timely information and support. The role requires strong attention to detail, a clear communication style, and the ability to handle administrative and reporting tasks in a fast-paced environment.<br><br>Responsibilities:<br>• Deliver a welcoming and attentive service experience for customers, ensuring each interaction is handled with courtesy and efficiency.<br>• Work closely with internal teams to help expedite spare parts requests and support on-time fulfillment of customer needs.<br>• Enter and track requests for quotations, and prepare sales orders when customer requirements move forward.<br>• Investigate customer concerns, gather relevant information, and coordinate solutions to resolve service-related issues.<br>• Provide timely follow-up on shipment status, delivery updates, and related order information.<br>• Maintain accurate customer activity records by documenting transactions, concerns, and updates within Siebel.<br>• Prepare and distribute reports as needed to support operational and customer service activities.<br>• Connect customers with the appropriate internal departments or external vendors when additional service information is needed.<br>• Complete administrative assignments and other support duties as directed to meet business priorities.
- 2026-11-13T00:00:00Z
- Lakewood, NJ
- onsite
- Temporary to Hire
- 21 - 22 USD / Hourly
- We are looking for a Customer Service Representative to join a well-established manufacturing organization in Lakewood, New Jersey. This contract opportunity with potential for a permanent role is ideal for someone who enjoys supporting customers, coordinating order-related activity, and working across both domestic and international accounts. The person in this role will serve as a key point of contact for product questions, order updates, and issue resolution while helping maintain smooth day-to-day sales operations.<br><br>Responsibilities:<br>• Manage customer orders from receipt through entry and follow-up, ensuring accurate information and timely processing.<br>• Prepare customer quotations and create invoices for domestic and international accounts, including freight-related calculations when needed.<br>• Coordinate shipping paperwork and export documentation to support international deliveries and compliance requirements.<br>• Respond to incoming calls and inquiries from distributors, dental offices, commercial clients, and sales partners regarding products, order progress, and related requests.<br>• Establish and maintain dealer records, distribute dealer application materials, and support account setup activities.<br>• Handle returns and customer complaint cases by documenting issues, submitting required records, and arranging credits when appropriate.<br>• Produce routine reports, organize files, and maintain documentation needed for customer service and sales support functions.<br>• Partner with sales operations to research pricing concerns, assist with customer communications, and support onboarding and training for new team members.
- 2026-11-09T00:00:00Z
- Bristol, PA
- onsite
- Temporary / Contract
- 23.75 - 27.5 USD / Hourly
- <p>We are looking for a Customer Service Representative to support day-to-day customer interactions for a long-term contract opportunity in Bristol, PA. This position focuses on delivering prompt, attentive assistance by phone while accurately entering orders and resolving routine service questions. The ideal candidate is comfortable handling a steady volume of inbound and outbound communication and maintaining a positive experience for every customer.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls with care and provide clear, timely assistance for service-related inquiries.</p><p>• Enter customer orders accurately into the appropriate system and verify key details to help ensure smooth processing.</p><p>• Place outbound calls as needed to confirm information, provide updates, or follow up on outstanding requests.</p><p>• Address customer concerns by identifying issues, explaining available solutions, and escalating more complex matters when appropriate.</p><p>• Maintain organized and accurate records of customer interactions, order activity, and follow-up actions.</p><p>• Work closely with internal teams to share relevant information and support efficient resolution of customer needs.</p>
- 2026-11-11T00:00:00Z
- White Plains, NY
- remote
- Temporary to Hire
- 19 - 20 USD / Hourly
- <p>We are looking for a dependable Customer Service Representative for a contract opportunity supporting business customers in White Plains, New York. This part-time role is ideal for someone who thrives in a fast-paced service setting, enjoys solving issues, and can balance customer communication with administrative follow-up. </p><p><br></p><p>For this role, we are seeking candidates who are skilled in speaking both spanish and english fluently. </p><p><br></p><p>Responsibilities:</p><p>• Enter and maintain accurate order details, service notes, credits, and related information within internal systems.</p><p>• Create special orders and process customer requests while ensuring all documentation is complete and up to date.</p><p>• Handle a steady volume of inbound and occasional outbound calls while delivering clear, courteous, and solution-focused support.</p><p>• Escalate complex service issues when needed and follow through to help ensure timely resolution.</p><p>• Support daily operational workflows by monitoring account activity and maintaining organized customer records.</p><p>• Participate in training activities, including system learning and scenario-based practice, to build confidence and accuracy in the role.</p>
- 2026-11-13T00:00:00Z
- Union, NJ
- onsite
- Permanent / Full Time
- 90000 - 100000 USD / Yearly
- <p>benefits:</p><ul><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li></ul><p><br></p><p>We are seeking an experienced <strong>Customer Service Manager</strong> with <strong>5+ years of customer service leadership experience</strong> to oversee daily customer support operations, drive service excellence, and lead a high-performing team. The ideal candidate will have a proven track record of improving customer satisfaction, resolving complex issues, and building strong relationships with both customers and internal stakeholders. Experience in a <strong>manufacturing or industrial environment is strongly preferred</strong>.</p><p><strong>Responsibilities:</strong></p><ul><li>Lead, coach, and develop a customer service team to ensure exceptional customer support.</li><li>Manage daily customer service operations, including order management, issue resolution, and customer communications.</li><li>Monitor customer satisfaction metrics and implement process improvements to enhance the customer experience.</li><li>Collaborate with sales, operations, production, logistics, and other departments to ensure timely delivery and resolution of customer concerns.</li><li>Handle escalated customer issues and provide effective solutions.</li><li>Develop and maintain service policies, procedures, and performance standards.</li></ul><p><br></p>
- 2026-10-26T00:00:00Z
- Franklin Park, NJ
- onsite
- Permanent / Full Time
- 75000 - 950000 USD / Yearly
- <p>benefits:</p><ul><li>401(k) </li><li>Vision Insurance</li><li>Dental Insurance</li><li>Health Insurance</li><li>Life Insurance</li><li>Paid Time Off </li></ul><p>Responsibilities</p><ul><li>Manage, coach, and develop a team of Customer Service Representatives.</li><li>Monitor team performance and establish service goals and KPIs.</li><li>Handle escalated customer inquiries and resolve complex issues.</li><li>Develop and implement customer service policies, procedures, and best practices.</li><li>Analyze customer feedback and identify opportunities for process improvements.</li><li>Partner with sales, operations, and other departments to ensure customer satisfaction.</li><li>Track and report on customer service metrics, trends, and team performance.</li></ul><p><br></p>
- 2026-10-23T00:00:00Z
- Newtown, PA
- onsite
- Permanent / Full Time
- 60000 - 80000 USD / Yearly
- We are looking for a Client Services Representative to support a fast-paced public accounting environment. This role serves as a key point of contact for clients, helping ensure information is gathered accurately, timelines are met, and service remains consistent and dependable throughout the engagement lifecycle. The ideal candidate brings prior experience within an accounting firm and can confidently manage administrative, document, and client-facing tasks with a high degree of discretion.<br><br>Responsibilities:<br>• Serve as a primary contact for clients, providing timely updates and a responsive, service-oriented experience across routine interactions.<br>• Organize and monitor the receipt of tax and accounting materials, ensuring documents are collected, sorted, and prepared for internal use.<br>• Support the preparation, assembly, distribution, and status tracking of tax return packages to help keep engagements moving on schedule.<br>• Draft engagement letters, written client communications, and other administrative materials needed to support daily operations.<br>• Coordinate meetings and maintain calendars for team members, helping balance priorities and scheduling needs.<br>• Keep client files accurate and current by managing electronic records and maintaining well-structured filing systems.<br>• Track workflows and assist with document control and general administrative processes to improve visibility into outstanding tasks.<br>• Reach out to clients regarding missing items or pending requests to help ensure required information is received by target deadlines.<br>• Provide administrative support for invoicing and related accounting tasks while safeguarding confidential information.
- 2026-10-30T00:00:00Z
- Boston, MA
- onsite
- Temporary to Hire
- 35 - 48 USD / Hourly
- <p>We are seeking a professional and client-focused <strong>Client Services Representative</strong> to join our growing Financial Services team. This individual will serve as a primary point of contact for clients, providing exceptional service and support related to investment accounts, financial products, account maintenance, and operational inquiries. The ideal candidate is detail-oriented, organized, and committed to delivering a high-quality client experience while working collaboratively with advisors, portfolio managers, and internal operations teams.</p><p><br></p><p>Key Responsibilities</p><ul><li>Serve as a primary contact for clients via phone, email, and in-person meetings.</li><li>Respond to client inquiries regarding account activity, investment statements, transactions, and service requests.</li><li>Assist with account opening, onboarding, transfers, and maintenance activities.</li><li>Process and monitor client paperwork, ensuring accuracy and completeness.</li><li>Coordinate client requests with advisors, investment professionals, custodians, and operations teams.</li><li>Maintain detailed and accurate client records within CRM and portfolio management systems.</li><li>Prepare client meeting materials, reports, presentations, and account documentation.</li><li>Support the collection and review of compliance and regulatory documentation.</li><li>Assist with money movement requests, account updates, beneficiary changes, and other service-related transactions.</li><li>Track outstanding client requests and ensure timely resolution.</li><li>Help identify opportunities to improve service processes and enhance the overall client experience.</li><li>Maintain confidentiality and safeguard sensitive client and financial information.</li><li>Stay informed on firm policies, procedures, and industry regulations.</li></ul><p>Qualifications</p><ul><li>Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field preferred.</li><li>3+ years of experience in financial services, investment management, asset management, corporate trust, loan administration, or client relationship management.</li><li>Strong understanding of capital markets, investment products, and financial services operations.</li><li>Knowledge of corporate trust, fund administration, loan servicing, syndicated loans, or related financial products.</li><li>Experience supporting institutional clients, asset managers, investment firms, banks, or alternative investment funds.</li></ul>
- 2026-11-11T00:00:00Z
- Long Island City, NY
- onsite
- Temporary to Hire
- 28.5 - 30 USD / Hourly
- We are looking for a bilingual customer service team member to join a fast-moving team in Long Island City, New York. This Contract to permanent position centers on in-person support at a walk-up service window, where you will assist customers while also contributing to operational tasks and data review. The ideal candidate is confident working directly with people, comfortable handling spreadsheets and analysis, and motivated to identify ways to improve daily processes.<br><br>Responsibilities:<br>• Deliver detail-oriented in-person assistance to drivers and other customers at a walk-up service window in Long Island City, New York.<br>• Review service and operational information in Excel to spot patterns, summarize findings, and support informed decisions.<br>• Maintain accurate records and complete documentation related to daily service activities and operational workflows.<br>• Investigate chargeback-related questions and help coordinate timely follow-up and resolution when needed.<br>• Recommend practical improvements that enhance service quality, efficiency, and day-to-day operations.<br>• Collaborate closely with a small on-site team to ensure smooth customer support in a high-traffic environment.<br>• Learn internal procedures and become a reliable resource for questions tied to customer service and operational support.<br>• Provide assistance during onboarding and knowledge transfer activities to support continuity within the role.
- 2026-11-13T00:00:00Z
- Union, NJ
- onsite
- Temporary to Hire
- 22.8 - 26.4 USD / Hourly
- <p>We are looking for a Medical Receptionist to support a busy healthcare office in Union, New Jersey. This contract opportunity with potential for a permanent role is ideal for someone who enjoys creating a welcoming patient experience while keeping front desk operations organized and efficient. The person in this role will serve as a key point of contact for patients, manage appointment flow, and help maintain accurate administrative and clinical records.</p><p><br></p><p>Responsibilities:</p><p>• Greet patients and visitors warmly, provide guidance upon arrival, and ensure they are directed to the appropriate area or staff member.</p><p>• Coordinate appointment calendars by booking new visits, adjusting existing schedules, and confirming upcoming patient appointments.</p><p>• Help patients complete intake paperwork, verify required information, and support an efficient registration process.</p><p>• Receive copayments and assist with answering routine questions related to office payment procedures.</p><p>• Enter and update patient information accurately in the electronic medical record system to support smooth daily operations.</p><p>• Respond to phone calls and front desk inquiries, escalating messages or service requests to the correct team when necessary.</p><p>• Carry out administrative support tasks such as scanning documents, filing records, and completing data entry with attention to detail.</p><p>• Contribute to the overall workflow of the office by assisting with day-to-day front desk coverage and other assigned operational duties.</p><p><br></p><p><br></p>
- 2026-11-13T00:00:00Z
- Princeton, NJ
- onsite
- Temporary / Contract
- 18 - 21 USD / Hourly
- We are looking for a Medical Receptionist to support daily front desk operations for a healthcare office in New Jersey. This long-term contract position is ideal for someone who creates a welcoming patient experience while managing appointments, records, and insurance-related administrative tasks. The role requires strong communication, attention to detail, and the ability to keep the office running smoothly in a fast-paced medical setting.<br><br>Responsibilities:<br>• Welcome patients and visitors with a courteous, detail-oriented approach and provide front desk assistance throughout the day.<br>• Answer incoming calls, route messages or transfers to the appropriate staff members, and respond to routine inquiries clearly and efficiently.<br>• Coordinate patient appointments based on office instructions and communicate any forms or documents needed before visits.<br>• Confirm demographic and insurance details, update patient records, and ensure files remain accurate and organized.<br>• Prepare charts, documentation, and other materials ahead of scheduled appointments to support efficient patient flow.<br>• Gather insurance information and required paperwork for billing purposes and follow up when additional details are needed.<br>• Receive patient payments, post transactions accurately, and help arrange payment plans when appropriate.<br>• Maintain financial logs and other front office records with a high level of accuracy and confidentiality.<br>• Monitor inventory levels for office supplies and place orders to keep the reception area and administrative functions fully supported.<br>• Assist with additional administrative or front office duties as needed to support daily clinic operations.
- 2026-11-10T00:00:00Z
- New York, NY
- onsite
- Permanent / Full Time
- 70000 - 80000 USD / Yearly
- We are looking for an experienced E-Billing and Collections Specialist to support a legal organization in New York, New York. This position oversees electronic invoice processing, billing compliance, and collections activity while helping maintain accurate financial records and timely client payments. The ideal candidate brings strong law firm billing knowledge, sound judgment, and the ability to coordinate effectively with attorneys, clients, and internal teams in a deadline-driven environment.<br><br>Responsibilities:<br>• Oversee the end-to-end electronic billing cycle, from invoice preparation and submission through follow-up and final resolution.<br>• Apply client-specific billing requirements and firm policies to help ensure invoices are accurate, compliant, and submitted on time.<br>• Maintain billing profiles, matter details, and client instructions within billing systems to support proper setup and ongoing accuracy.<br>• Address invoice rejections by researching issues, making corrections, and resubmitting or appealing charges when appropriate.<br>• Track client budgets and accruals, ensuring updates and submissions are completed within required timeframes.<br>• Support collections efforts by reviewing aged receivables, contacting clients regarding overdue balances, and documenting follow-up activity.<br>• Work closely with attorneys and administrative staff to investigate billing questions, reconcile discrepancies, and resolve payment-related concerns.<br>• Process vendor-related billing items connected to e-billing operations and assist with authorized adjustments, partial payments, and write-offs in line with policy.<br>• Build productive relationships with client finance contacts and e-billing administrators to facilitate efficient invoice handling and payment processing.<br>• Recommend workflow improvements that strengthen billing accuracy, reduce delays, and improve collections performance.
- 2026-11-02T00:00:00Z
- Tarrytown, NY
- onsite
- Temporary to Hire
- 22 - 25 USD / Hourly
- <p>We are seeking a customer-focused professional to support client relationships and deliver an exceptional customer experience via a contract-to-hire position. This role will serve as a key point of contact for customers, helping to ensure a smooth onboarding process, ongoing engagement, and long-term satisfaction.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Build and maintain strong relationships with clients and serve as a trusted resource.</li><li>Support customer onboarding, training coordination, and account management activities.</li><li>Respond to customer inquiries and collaborate with internal teams to resolve issues.</li><li>Monitor customer satisfaction and identify opportunities to strengthen client engagement.</li><li>Maintain accurate customer information and activity within CRM systems.</li><li>Partner with cross-functional teams to support retention and growth initiatives.</li></ul><p><br></p>
- 2026-11-09T00:00:00Z
- Jamaica, NY
- onsite
- Temporary to Hire
- 17.1 - 18 USD / Hourly
- <p>We are looking for a Customer Service and Counter Support Associate to join a manufacturing team in Jamaica, New York in a Contract to Permanent role. This position focuses on delivering helpful service to customers by phone and in person while supporting order processing and front-counter operations. The right candidate will be comfortable managing routine office tasks, handling transactions accurately, and assisting with product pickup in a fast-paced supply environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls and provide timely, attentive assistance with product and service inquiries.</p><p>• Prepare pricing details, create customer orders, and record transaction information accurately in company systems.</p><p>• Welcome and support walk-in customers, helping them complete purchases and addressing counter-related needs.</p><p>• Process sales at the counter, including cash transactions, while maintaining accuracy and attention to detail.</p><p>• Retrieve stocked items from behind the counter and coordinate product handoff for customer pickup.</p><p>• Complete basic administrative support work to help maintain smooth day-to-day branch operations.</p><p>• Use Microsoft Word and Excel for routine documentation, recordkeeping, and other office tasks.</p><ul><li>• Assist with general front-counter coverage as needed to support customer flow and team priorities.Customer Service and Counter Support Associate</li></ul><p><br></p>
- 2026-11-13T00:00:00Z
- West Caldwell, NJ
- onsite
- Permanent / Full Time
- 70000 - 80000 USD / Yearly
- <p>A busy company in the West Caldwell area is seeking a Legal Billing Specialist to join their growing firm. This Legal Billing Specialist will get the chance to join an exciting growing team that loves to promote within. The ideal Legal Billing Specialist will have experience with e-billing and have proficiency with Aderant (not required). Other responsibilities of this Legal Billing Specialist will include but not be limited to:</p><p><br></p><p><strong><u>Legal Billing Specialist Responsibilities:</u></strong></p><ul><li>Compile, review, and process attorney time entries and expenses to generate accurate client invoices in accordance with established billing schedules and client-specific requirements.</li><li>Review and edit pre-bills for accuracy, making adjustments and revisions based on attorney feedback, billing instructions, and client guidelines.</li><li>Prepare and execute complex client invoices, ensuring proper formatting, supporting documentation, billing rates, and expense allocations.</li><li>Manage a high volume of monthly billing transactions while maintaining accuracy and meeting strict billing deadlines.</li><li>Review billing activity for discrepancies, missing information, duplicate entries, and potential billing errors before invoices are finalized and distributed.</li><li>Apply client retainer funds and ensure payments and adjustments are accurately reflected within the billing system.</li><li>Process attorney-approved write-offs, billing adjustments, credits, and other account modifications as needed.</li><li>Develop, maintain, and monitor billing schedules to ensure invoices are prepared and submitted in a timely manner.</li><li>Work closely with attorneys, legal secretaries, and other internal departments to address billing questions, resolve discrepancies, and obtain necessary approvals.</li><li>Communicate with clients as needed regarding invoice inquiries, billing corrections, and supporting documentation.</li><li>Generate monthly billing reports and provide reporting support to management and attorneys regarding billing activity, outstanding invoices, and related financial information.</li><li>Maintain organized and accurate billing records while ensuring adherence to firm policies, client billing guidelines, and established procedures.</li><li>Assist with special billing projects and other administrative or accounting-related duties as assigned.</li></ul><p>This Legal Billing Specialist position is paying between $70,000 and $80,000 annually depending on experience. If interested in this Legal Billing Specialist role apply today!</p>
- 2026-11-03T00:00:00Z