<p>This <strong>entry-level</strong> role supports operational activities across various enterprise systems related to <strong>manufacturing, supply chain, finance, and commercial operations</strong>. The analyst will collaborate with both technical and business teams to resolve issues, assist with system enhancements, and support integration efforts. This position offers an excellent opportunity to gain <strong>broad exposure to enterprise IT systems</strong> within a multinational organization.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Support daily operations of enterprise applications, integrations, and data workflows</li><li>Troubleshoot and resolve system or data-related issues with internal and external stakeholders</li><li>Execute configuration updates, system checks, and user-requested changes under guidance</li><li>Assist with onboarding processes for partners, users, or data feeds</li><li>Participate in testing and validation of system updates and project rollouts</li><li>Create and maintain documentation for standard operating procedures and user support</li><li>Monitor system dependencies including certificates, file transfers, and scheduled tasks</li><li>Collaborate with global IT and business teams to ensure application reliability</li><li>Comply with internal controls, data governance standards, and regulatory requirements (e.g., SOX, GDPR)</li></ul><p><br></p>
The IT Apple Support and End User Support detail oriented is responsible for deploying, configuring, maintaining, and supporting Apple macOS devices across the organization. This role ensures seamless onboarding, optimal performance, and secure Apple hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support end-user productivity and IT compliance. Additionally, the specialist provides training to end users and IT staff on macOS systems and tools. <br> Primary duties/responsibilities: Manage MacBook devices using tools like Apple Business Manager. Regularly review and enhance the build and configuration processes while providing best practices for updates and patch management. Offer live support through phone, chat, or email. Build strong relationships with customers by sharing a passion for Apple products. Collaborate with team members and participate in training sessions to improve technical skills. Assist in creating online support experiences for Apple, including editing content and designing user interfaces. Maintain and update deployment workflows to align with OS upgrades and security policies. Automate provisioning processes for new hires and device refresh cycles. Provide Level 2 and Level 3 support for macOS-related incidents, such as OS issues, application crashes, network connectivity, and hardware diagnostics. Troubleshoot Apple peripherals (e.g., Magic Mouse, keyboards, AirPods) and software (e.g., Safari, Mail, iWork, Microsoft 365). Support remote users via MDM tools and remote desktop platforms. Ensure that macOS devices meet enterprise security standards. Apply OS patches and security updates in coordination with IT security teams. Monitor compliance using endpoint management dashboards and audit logs. Track Apple hardware inventory, manage asset tags, and coordinate device returns and replacements. Maintain accurate records in ServiceNow or equivalent ITSM platforms. In addition to supporting the Apple environment, assist end users with company laptops. Perform incident ticket processes, responding to assigned tickets (routine and urgent) within the timeframe specified by the service level agreement and working through issues to resolution. Maintain appropriate documentation within the incident system as determined
<p><strong>Position Summary:</strong></p><p>We are seeking a <strong>Technical Business Analyst / Applications Analyst</strong> to support, enhance, and lead the implementation of enterprise systems, with a focus on <strong>systems integration, APIs, and reporting</strong>. While experience with Ellucian Colleague is a plus, we welcome candidates with expertise in other ERP systems or enterprise platforms used in higher education. The ideal candidate will have a strong background in business analysis, system configuration, and cross-platform integrations, particularly with cloud-based technologies.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and manage projects related to the implementation, enhancement, and integration of ERP or enterprise systems (e.g., finance, housing, HR, admissions).</li><li>Collaborate with stakeholders to gather, document, and analyze business and technical requirements.</li><li>Translate business needs into system functionality through configuration, workflow design, and limited coding/customization.</li><li>Work with APIs and integration tools to ensure seamless data exchange across systems.</li><li>Design and support reports and dashboards to meet operational and strategic decision-making needs.</li><li>Create and maintain documentation for system configurations, workflows, data mappings, and integrations.</li><li>Deliver user training and provide ongoing support for system users and departments.</li><li>Stay informed of best practices and trends in ERP systems, data integration, and higher education technology.</li></ul><p><br></p>
<p><strong>Summary</strong></p><p>The Business Intelligence Analyst (Entry Level) supports the Business Intelligence & Data team by understanding and writing data queries, building visualizations, and working with end users to obtain clear and concise report requirements. The candidate should have familiarity with data models/relationships and strong analytical skills with great attention to detail. Eagerness to learn the business is a must. </p><p><strong> </strong></p><p><strong>Key Responsibilities</strong></p><ul><li>Assist in developing, maintaining, and enhancing dashboards and reports using BI tools </li><li>Extract, transform, and load (ETL) data from various sources into BI tools and databases </li><li>Perform data validation, reconciliation, and quality checks across multiple data sources</li><li>Translate business requirements into technical reporting specifications</li><li>Document data sources, transformations, metrics definitions, and report logic</li><li>Collaborate with BI & Data team and business stakeholders to produce impactful reports</li></ul><p><br></p>
<p><strong>Role Summary</strong></p><p>As a Technical Project Manager focused on data and AWS cloud, you will lead the planning, execution, and delivery of engineering efforts involving data infrastructure, data platforms, analytics, and cloud services. You will partner with data engineering, analytics, DevOps, product, security, and business stakeholders to deliver on key strategic initiatives. You are comfortable navigating ambiguity, managing dependencies across teams, and ensuring alignment between technical direction and business priorities.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead end-to-end technical projects pertaining to AWS cloud, data platforms, data pipelines, ETL/ELT, analytics, and reporting.</li><li>Define project scope, objectives, success criteria, deliverables, and timelines in collaboration with stakeholders.</li><li>Create and maintain detailed project plans, roadmaps, dependency maps, risk & mitigation plans, status reports, and communication plans.</li><li>Track and monitor project progress, managing changes to scope, schedule, and resources.</li><li>Facilitate agile ceremonies (e.g., sprint planning, standups, retrospectives) or hybrid methodologies as appropriate.</li><li>Serve as the bridge between technical teams (data engineering, DevOps, platform, security) and business stakeholders (product, analytics, operations).</li><li>Identify technical and organizational risks, escalate when needed, propose mitigation or contingency plans.</li><li>Drive architectural and design discussions, ensure technical feasibility, tradeoff assessments, and alignment with cloud best practices.</li><li>Oversee vendor, third-party, or external partner integrations and workstreams.</li><li>Ensure compliance, security, governance, and operational readiness (e.g., data privacy, logging, monitoring, SLA) are baked into deliverables.</li><li>Conduct post-implementation reviews, lessons learned, and process improvements.</li><li>Present regularly to senior leadership on project status, challenges, KPIs, and outcomes.</li></ul>
<p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p> </p>
We are looking for an IT & Business Systems Analyst to join our team in Oyster Bay, New York. In this role, you will play a key part in bridging technology and business needs by optimizing systems, improving workflows, and supporting IT operations. The ideal candidate will have a strong background in business analysis, system coordination, and technical problem-solving.<br><br>Responsibilities:<br>• Collaborate with stakeholders to identify, analyze, and document requirements for software projects and system enhancements.<br>• Manage and enhance the Kace ticketing system, focusing on workflow optimization and reporting.<br>• Assess and recommend technology solutions in collaboration with the IT Manager and external vendors.<br>• Coordinate system implementations, lead user training sessions, and create comprehensive documentation to support users.<br>• Partner with the Manufacturing Process Analyst to align IT strategies with operational workflows.<br>• Develop and maintain standardized IT processes, ensuring clear communication and efficient workflows across teams.<br>• Oversee the management and organization of SharePoint content and structure to improve usability.<br>• Identify opportunities for automation using Microsoft tools and third-party applications, and implement solutions.<br>• Work with external vendors to enhance website content management systems.<br>• Provide backup support for desktop and end-user IT-related issues to ensure seamless operations.
Join our team as a Business Intelligence Software Engineer and help design, build, and maintain innovative reporting and data-driven applications that power field operations, business units, and customer solutions. This is a hands-on coding role that requires strong technical judgment and collaboration with cross-functional teams. You’ll manage the entire development lifecycle, ensuring solutions are scalable, reliable, and aligned with business priorities. Key Responsibilities: Lead the Software Development Lifecycle (SDLC): Oversee all phases of BI application development, from concept through deployment and support. Hands-on Development: Build and maintain applications using Python (PySpark), SQL, and TypeScript/JavaScript. Technical Strategy & Architecture: Apply best practices for design, performance, and scalability. Quality Assurance: Establish testing frameworks, conduct code reviews, and maintain bug-tracking processes. Continuous Improvement: Identify and implement tools and methodologies to streamline development and increase system reliability. Collaboration: Work with internal stakeholders, data scientists, analysts, and operations teams to translate business needs into software solutions. Support & Maintenance: Provide ongoing support for newly developed applications, ensuring smooth integration with existing systems.
<p>Robert Half is currently working a client on their search for an Inventory Control Specialist/Office Admin Support with experience working in a public accounting firm. This candidate will oversee day-to-day administrative tasks, coordinating office activities and providing HR support. Duties for this role will consist of: sorting and distributing incoming and outgoing mail and packages, drafting and sending internal office communications, calendar management, maintaining electronic and hard copy files, coordinating office maintenance and repairs, assisting with basic bookkeeping transactions, processing payroll/timecards, conducting phone screens and maintaining the upkeep/cleanliness of the office. The ideal Inventory Control Specialist/Office Admin Support for this role should have outstanding communication and interpersonal skills, excellent organizational skills, and strong multi-tasking capabilities.</p><p><br></p><p>· Serve as the first point of contact for visitors, clients, and directing staff inquiries</p><p>· Manage calendars, schedule meetings, and coordinate appointments</p><p>· Answer and direct incoming calls</p><p>· Process timely customer orders and request</p><p>· Assist with inventory analysis</p><p>· Process incoming mail and packages</p><p>· Answer and direct incoming calls</p><p>· Draft email and written correspondence</p><p>· Assist with billing and bookkeeping activities</p>
Job Details: - Technical and end user operation management of data warehouse and business intelligence infrastructure on day-to-day basis - Full responsibility of new development tasks to expand functionality of current data warehouse including dashboards/reports - Working with Finance to gather/analyze reporting requirements (Business Analysis) - Presenting technical solutions for new business requirements to manager and final technical implementation - Actively supporting end users and error management of data warehouse with dashboards/reports - Organizing technical and end user testing for final deployments to different technical environments - Creating/maintaining technical and end user documentation - Second technical contact for Business Intelligence
<p>We are looking for a skilled Campaign Specialist with pharmaceutical HCP media operations experience. This candidate must have experience running endemic impressions-based programs and ability to work with impressions, page views, and clicks. This role is ideal for someone who is detail-oriented and excels at managing digital campaigns and coordinating cross-functional teams. As part of a long-term contract, you will oversee omnichannel project delivery, ensuring the accuracy, quality, and success of campaigns in the clinical research industry. This candidate should also have experience using Jira. </p><p><br></p><p>Responsibilities:</p><p>• Manage all aspects of campaign delivery, including setup, quality assurance, launch, pacing, optimization, and close-out.</p><p>• Collaborate with editorial, product, and ad operations teams to ensure accurate targeting and seamless content placement.</p><p>• Monitor campaign pacing and key performance indicators, identifying risks and implementing mitigation strategies.</p><p>• Coordinate cross-functional teams to ensure project timelines, trackers, and documentation are maintained effectively.</p><p>• Lead internal status updates, kick-off meetings, and ongoing delivery checkpoints for assigned projects.</p><p>• Generate performance reports using internal dashboards in collaboration with data analytics and marketing teams.</p><p>• Ensure compliance with regulatory standards and maintain accurate records for campaigns.</p><p>• Support billing reconciliation processes and validate delivery against contracted agreements.</p><p>• Provide optimization recommendations to improve campaign outcomes in partnership with marketing and product teams.</p><p>• Capture proof-of-placement documentation, including screenshots and reports, for client validation.</p>
We are looking for an Associate Consultant to join our team in Fort Washington, Pennsylvania. In this role, you will gain hands-on experience by supporting consulting engagements and collaborating with senior consultants to deliver solutions for manufacturing and packaging clients. This position offers an exciting opportunity to develop your expertise in process analysis, system implementation, and client training.<br><br>Responsibilities:<br>• Observe and assist senior consultants during client engagements to understand consulting techniques and industry practices.<br>• Provide support for consulting projects focused on manufacturing and packaging solutions.<br>• Conduct on-site observations, gather data, and document processes for client workflows.<br>• Participate in system implementation tasks, including configuration, testing, and validation.<br>• Join client visits to perform assessments, deliver training, and ensure project success.<br>• Develop and update training materials, user guides, and reference documents tailored to client needs.<br>• Translate consulting insights into well-structured, actionable learning content.<br>• Collaborate with senior consultants to align training materials with industry standards and client expectations.<br>• Continuously expand your knowledge of products, industry trends, and relevant technologies.
Are you passionate about driving business success through technology solutions? We are seeking an experienced Implementation Consultant to join our detail oriented Services team, where you’ll play a critical role leading and supporting the rollout of our industry-leading enterprise software for manufacturing and packaging clients. What You’ll Do: Lead customer implementation activities including requirements workshops, solution configuration, process documentation, and end-user training. Facilitate both onsite and virtual client engagements, supporting customers throughout the entire project life cycle—from discovery to go-live. Analyze business requirements and translate them into tailored solutions, leveraging deep knowledge of ERP and manufacturing best practices. Deliver effective presentations and knowledge transfer sessions to foster solution adoption and long-term client value. Develop and maintain standardized training materials, comprehensive documentation, and other delivery assets. Assist with customer-facing proposals and presentations, supporting both delivery and presales cycles. Identify delivery risks and issues proactively, escalating as needed and collaborating across teams to resolve challenges and ensure timely project milestones. Mentor peers and promote best practices within the detail oriented Services team. Contribute to internal initiatives such as process improvement, sales support, and the development of consulting assets. Travel up to 50% to support client engagements, onsite training, and project execution. What You Bring: Bachelor’s degree in Computer Science, Packaging, or a related discipline, or equivalent experience. 4+ years’ experience delivering and supporting enterprise software solutions, ideally within the ERP, printing, or packaging industries. Advanced organizational skills with proven ability to manage several priorities and projects concurrently. Excellent verbal and written communication skills; aptitude for leading client-facing meetings and presentations at all organizational levels. Strong analytical, troubleshooting, and problem-solving abilities with high attention to detail. Self-motivated, independent, and collaborative working style. Willingness and availability to travel as project needs dictate (up to 50%).
Are you passionate about driving business success through technology solutions? We are seeking an experienced Implementation Consultant to join our detail oriented Services team, where you’ll play a critical role leading and supporting the rollout of our industry-leading enterprise software for manufacturing and packaging clients. What You’ll Do: Lead customer implementation activities including requirements workshops, solution configuration, process documentation, and end-user training. Facilitate both onsite and virtual client engagements, supporting customers throughout the entire project life cycle—from discovery to go-live. Analyze business requirements and translate them into tailored solutions, leveraging deep knowledge of ERP and manufacturing best practices. Deliver effective presentations and knowledge transfer sessions to foster solution adoption and long-term client value. Develop and maintain standardized training materials, comprehensive documentation, and other delivery assets. Assist with customer-facing proposals and presentations, supporting both delivery and presales cycles. Identify delivery risks and issues proactively, escalating as needed and collaborating across teams to resolve challenges and ensure timely project milestones. Mentor peers and promote best practices within the detail oriented Services team. Contribute to internal initiatives such as process improvement, sales support, and the development of consulting assets. Travel up to 50% to support client engagements, onsite training, and project execution. What You Bring: Bachelor’s degree in Computer Science, Packaging, or a related discipline, or equivalent experience. 4+ years’ experience delivering and supporting enterprise software solutions, ideally within the ERP, printing, or packaging industries. Advanced organizational skills with proven ability to manage several priorities and projects concurrently. Excellent verbal and written communication skills; aptitude for leading client-facing meetings and presentations at all organizational levels. Strong analytical, troubleshooting, and problem-solving abilities with high attention to detail. Self-motivated, independent, and collaborative working style. Willingness and availability to travel as project needs dictate (up to 50%).
We are looking for an Associate Consultant to contribute to impactful consulting projects within the packaging and manufacturing industry. This role provides an excellent opportunity to work closely with senior consultants, gain hands-on experience, and develop expertise in client-focused solutions. The ideal candidate is eager to learn, adaptable, and committed to delivering exceptional results in dynamic environments.<br><br>Responsibilities:<br>• Collaborate with experienced consultants during client engagements to gain insight into consulting methodologies and industry practices.<br>• Provide support for consulting projects focused on manufacturing and packaging processes.<br>• Conduct on-site data collection, observations, and documentation to analyze workflows and systems.<br>• Assist in system implementation activities, including configuration, testing, and validation.<br>• Participate in client meetings, assessments, and training sessions to ensure project success.<br>• Develop and maintain training materials, user guides, and reference documents tailored to client needs.<br>• Translate consulting insights into structured knowledge resources to enhance client understanding.<br>• Work closely with senior consultants to align training content with industry standards and customer requirements.<br>• Expand knowledge of products, industry trends, and technical systems to enhance consulting contributions.
<p>100,000 - 120,000</p><p><br></p><p>benefits:</p><ul><li>health insurance</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li><li>paid holidays</li></ul><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Process daily ACH transactions, including returns, NOCs, reversals, and corrections.</li><li>Monitor ACH files for accuracy and ensure timely submission and settlement.</li><li>Review and resolve ACH exceptions, discrepancies, and rejected items.</li><li>Assist branches, clients, and internal departments with ACH‑related inquiries.</li><li>Maintain compliance with NACHA rules, banking regulations, and internal policies.</li><li>Perform risk monitoring for ACH activity and escalate issues when necessary.</li></ul><p><br></p><p><br></p>
