<p>The Client Services Associate provides exceptional customer support while ensuring the smooth day-to-day administration of client accounts and office operations. This role serves as the primary point of contact for clients, handling inquiries, coordinating appointments, maintaining records, and delivering a high standard of customer service.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact for clients via phone, email, and in person, providing exceptional customer service and resolving inquiries in a timely, professional manner.</li><li>Build and maintain strong client relationships through proactive communication, follow-up, and effective issue resolution, escalating complex concerns as needed.</li><li>Coordinate appointments, meetings, and client communications while managing calendars and ensuring seamless service delivery.</li><li>Maintain accurate client records by performing data entry, updating databases, and organizing electronic and physical files.</li><li>Collaborate with internal departments to monitor client requests, track progress, and ensure timely completion of services.</li><li>Support daily office operations by managing communications, maintaining confidential information, assisting with special projects, and ensuring compliance with company policies.</li><li>Generate reports, monitor service metrics, and identify opportunities to improve operational efficiency and client satisfaction.</li></ul><p><br></p>
<p>We are looking for an experienced and customer-focused Front Desk Coordinator to serve as the first point of contact for visitors and callers in Towson, Maryland. This Long-term Contract position is ideal for someone who enjoys creating a welcoming environment, managing front desk activity with care, and supporting daily office operations. The role calls for strong communication skills, sound judgment, and the ability to keep multiple priorities organized throughout the day. This is a part-time role working Saturday and Sunday, 3pm - 11pm. </p><p><br></p><p>Responsibilities:</p><p>• Welcome guests, employees, and vendors while ensuring a detail-oriented and positive front desk experience.</p><p>• Manage incoming phone lines, direct calls to the appropriate contacts, and relay messages accurately and promptly.</p><p>• Provide concierge-style assistance by answering questions, offering guidance, and helping visitors navigate the office or building.</p><p>• Coordinate front desk schedules, monitor lobby activity, and maintain an orderly reception area at all times.</p><p>• Support day-to-day administrative needs such as handling mail, preparing visitor logs, and assisting with basic office coordination tasks.</p><p>• Respond to routine inquiries with courtesy and efficiency while escalating more complex issues to the appropriate team members.</p><p>• Maintain accurate records related to visitors, calls, and front desk activity to support smooth office operations.</p>
<p>We are looking for an experienced Audit Manager to support a public-sector organization in Baltimore, Maryland through a Long-term Contract engagement. This hybrid role offers a strong opportunity for a senior audit leader to guide multiple concurrent reviews, strengthen audit quality, and provide oversight in a complex public-sector setting. The position calls for someone who is detail oriented and can direct teams, evaluate deliverables at a high level, and communicate findings clearly to leadership while maintaining progress across a broad portfolio of work.</p><p><br></p><p>Responsibilities:</p><p>• Direct and coordinate several audit teams at once, ensuring assignments remain on schedule and aligned with department objectives.</p><p>• Conduct secondary reviews of workpapers, draft findings, and final reports to confirm accuracy, completeness, and adherence to auditing standards.</p><p>• Monitor the status of numerous active audits and help remove obstacles so projects continue moving efficiently through each phase.</p><p>• Provide leadership to audit supervisors and staff, offering guidance on scope, testing approaches, documentation, and report development.</p><p>• Lead or support performance, operational, and compliance audits involving areas such as payroll, overtime, contracts, and agency processes.</p><p>• Present observations, risks, and recommendations to senior stakeholders in a clear and well-supported manner.</p><p>• Step into hands-on audit work when needed, including supervisory-level review or direct project support during critical periods.</p><p>• Apply government auditing standards and internal control principles to evaluate risks, controls, and overall process effectiveness.</p><p>• Utilize audit technology, data analysis methods, and relevant enterprise systems to strengthen testing, reporting, and oversight activities.</p>
<p>A health services organization in Baltimore, MD is seeking a Receptionist to join their team! In this role, you will be responsible for greeting clients and visitors, heavy administrative duties, maintaining files, assisting the HR department with some of the onboarding, scheduling, data entry, etc., responding to general inquiries; verifying client insurance information; managing the client wait list; processing payments and recording checks, and other duties as assigned.</p>
<p>We are looking for an organized Office Services Support Clerk to support daily administrative and records-related activities for a local government office onsite in Baltimore, Maryland. This position is ideal for someone who is comfortable handling clerical duties, preparing materials for digital records, and working carefully with confidential information. The role will partner closely with office services leadership while helping maintain accurate document management and efficient office operations.</p><p><br></p><p>Responsibilities:</p><p>• Operate computer-based scanning tools and standard office applications to complete document processing tasks efficiently.</p><p>• Build and update Excel tracking sheets to organize indexed files and maintain accurate records.</p><p>• Review, sort, and prepare paper files for scanning, digital storage, and archiving activities.</p><p>• Handle the disposal or recycling of materials after scanning in accordance with established office procedures.</p><p>• Apply records retention guidelines to ensure documents are stored and managed properly.</p><p>• Protect sensitive information by maintaining strict confidentiality in all document-related work.</p><p>• Communicate professionally with coworkers, supervisors, and members of the public to support office service needs.</p><p>• Carry out additional routine clerical and administrative assignments as needed.</p>
We are looking for a detail-oriented Bookkeeper to support daily financial operations for a construction contractor in Capitol Heights, Maryland. This Contract position is ideal for someone who is comfortable managing high-volume transactional work, maintaining accurate records, and keeping project-related expenses organized. The role requires strong bookkeeping judgment, careful invoice handling, and the ability to track costs against project activity with consistency and accuracy.<br><br>Responsibilities:<br>• Process vendor invoices for materials, office purchases, subscriptions, and other operational expenses while maintaining organized supporting documentation.<br>• Gather and review credit card receipts, itemize charges, and record expenses accurately across multiple accounts and cardholders.<br>• Apply cost codes and align purchases with the correct project numbers to support job costing and expense tracking.<br>• Reconcile bank activity, monthly statements, and approximately 30 credit card accounts to ensure complete and accurate financial records.<br>• Scan, enter, and maintain financial documents within the accounting system for easy retrieval and audit readiness.<br>• Prepare expense reports, route charges for approval, and organize records in spreadsheets for clear project-based reporting.<br>• Enter employee timesheet information and assist with maintaining accurate payroll-related records as needed.<br>• Help organize invoice files and support year-end close activities, including resolving backlogged documentation and incomplete records.
<p>We are looking for a Payroll Specialist to support accurate and timely payroll operations for a Long-term Contract role. This position will focus on end-to-end payroll processing, account reconciliation, issue resolution, and reporting in a high-volume environment. The ideal candidate brings strong experience with multi-state payroll, withholding requirements, and payroll systems, with added value for expertise in payroll tax compliance.</p><p><br></p><p>Responsibilities:</p><p>• Process weekly and biweekly payroll cycles for employees, ensuring deadlines are met and pay is calculated correctly.</p><p>• Review timekeeping records, payroll summaries, deduction details, and related audit reports to confirm data accuracy before each payroll is finalized.</p><p>• Investigate and resolve payroll discrepancies by analyzing prior payments, employee records, garnishments, deductions, and tax-related questions.</p><p>• Calculate complex pay items such as retroactive earnings, overpayments, accrual adjustments, incentive payments, and off-cycle checks when required.</p><p>• Reconcile payroll-related accounts and support month-end close activities through journal entry preparation and payroll posting validation.</p><p>• Track payroll trends from one cycle to the next, identify unusual changes, and escalate or correct issues as needed.</p><p>• Maintain payroll compliance and audit readiness by following established controls, documenting changes, and supporting regulatory requirements, including withholding tax considerations.</p><p>• Assist during organizational change periods by helping sustain payroll continuity and dependable employee payment processing.</p><p>• Utilize payroll and reporting tools, and business intelligence reporting, to produce accurate records and operational insights.</p>
<p>We are looking for an experienced Sr. Executive Assistant to provide high-level administrative support in a fast-paced position based in Baltimore, Maryland. This role focuses on keeping executive schedules organized, coordinating complex travel plans, and ensuring meetings run smoothly and efficiently. The ideal candidate brings strong judgment, attention to detail, and the ability to manage competing priorities with professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Manage executive calendars by scheduling appointments, resolving conflicts, and adjusting priorities as business needs change.</p><p>• Arrange domestic and international travel, including transportation, lodging, and detailed itineraries for executive leadership.</p><p>• Coordinate meeting logistics by securing venues, preparing schedules, and confirming attendance for internal and external participants.</p><p>• Support executives with day-to-day administrative tasks to help maintain organization and timely follow-through on key activities.</p><p>• Prepare and distribute meeting materials, agendas, and related documentation to ensure leaders are well prepared.</p><p>• Monitor upcoming deadlines and commitments, providing reminders and proactive support to keep priorities on track.</p><p>• Communicate professionally with internal teams and external stakeholders on behalf of executive leadership.</p><p>• Handle sensitive information with discretion while maintaining a high standard of accuracy and confidentiality.</p>
<p>Our client, a Baltimore-based law firm, is seeking a temporary Disability Case Assistant to provide support with a high volume of disability case work. This assignment will focus heavily on medical records management and case file organization within a fast-paced legal environment. This is an ongoing temporary opportunity. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Enter disability applications into the firm’s case management system (Time Matters) and maintain accurate updates throughout the lifecycle of each case</li><li>Communicate with medical providers via phone, email, and fax to obtain necessary medical records</li><li>Organize and review medical records, including creating chronologies (sorting records by date and removing duplicates)</li><li>Analyze case files to identify outstanding or missing medical documentation</li><li>Compile comprehensive medical briefs, including large PDF files of relevant records and corresponding tables of contents</li><li>Schedule Independent Medical Examinations (IMEs) and Functional Capacity Evaluations (FCEs), as needed</li></ul>
<p>We are seeking a detail-oriented and organized <strong>Human Resources Assistant</strong> to provide administrative support to the HR department and assist with day-to-day employee and personnel processes. The ideal candidate will have strong attention to detail, excellent communication skills, and the ability to handle confidential employee information with professionalism and discretion.</p><p>Key Responsibilities</p><ul><li>Provide administrative support to the Human Resources department and assist with daily HR operations.</li><li>Maintain and update employee records, personnel files, and HR databases.</li><li>Assist with new hire onboarding, including preparing paperwork, coordinating background checks, and ensuring required documentation is completed.</li><li>Process employee changes, including new hires, terminations, transfers, promotions, and status updates.</li><li>Assist with verifying employment documentation and maintaining accurate employee files.</li><li>Respond to employee questions and direct inquiries to the appropriate HR team member.</li><li>Schedule interviews, meetings, orientations, and other HR-related appointments.</li><li>Assist with recruitment activities, including posting job openings, reviewing applications, scheduling candidates, and communicating with applicants.</li><li>Prepare HR-related correspondence, reports, spreadsheets, and other documents.</li><li>Assist with tracking employee attendance, timekeeping, leave, and other personnel information.</li><li>Support benefits administration by assisting employees with enrollment materials and directing benefits-related questions as needed.</li><li>Maintain confidentiality of employee and organizational information.</li><li>Assist with HR audits, reporting, and data entry to ensure records are accurate and up to date.</li><li>Organize and maintain electronic and physical HR files in accordance with company policies.</li><li>Assist with special HR projects and other administrative duties as assigned.</li></ul><p><br></p>
We are looking for a Contract Paralegal to support a federal court trial team in Wilmington, Delaware. This opportunity is ideal for someone in litigation who thrives in a fast-paced courtroom environment and can provide dependable assistance throughout trial preparation and proceedings. The role will focus on organizing case materials, coordinating witness-related activities, and helping attorneys stay prepared with critical documents and presentation materials.<br><br>Responsibilities:<br>• Assemble and organize witness binders, exhibit files, and other trial materials needed for court proceedings.<br>• Coordinate scheduling and logistics for witness preparation sessions to help ensure readiness ahead of testimony.<br>• Support attorneys by managing case documents, locating key materials, and preparing items needed during trial.<br>• Draft and format outlines, supporting summaries, and other trial-related reference materials for legal teams.<br>• Maintain orderly records of filings, exhibits, and discovery materials using case management tools and established litigation practices.<br>• Assist with day-to-day trial support tasks in a federal court setting, responding quickly to attorney and case team needs.
<p><strong>Job Description:</strong></p><p> Our client, a construction company in Dover, Delaware, is seeking a detail-oriented <strong>Payroll Processor</strong> with <strong>ADP experience</strong> to join their team. This role is ideal for a payroll professional who thrives in a fast-paced environment and has experience supporting payroll for hourly employees, tracking time accurately, and ensuring timely and compliant payroll processing.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process weekly or biweekly payroll accurately and on time using ADP.</li><li>Review and validate timecards, hours worked, overtime, and payroll adjustments.</li><li>Maintain payroll records, employee earnings, deductions, garnishments, and direct deposit information.</li><li>Ensure compliance with payroll policies, wage and hour regulations, and company procedures.</li><li>Respond to employee questions related to payroll in a timely and professional manner.</li><li>Reconcile payroll reports and assist with month-end payroll reporting.</li><li>Partner with human resources, accounting, and operations teams to resolve payroll discrepancies.</li><li>Support payroll processing for a construction environment, including hourly employees and varying schedules.</li><li>Assist with special projects and reporting as needed.</li></ul><p><strong> </strong></p>
<p>We are looking for an <strong>Accounting Specialist</strong> to support a short-term Contract assignment in Middletown, Delaware. This onsite opportunity is ideal for an accounting specialist who combines strong AP and AR knowledge with hands-on experience in QuickBooks and connected business systems. The role will focus on improving financial data accuracy, organizing records, and supporting invoice processing while helping establish a cleaner and more efficient accounting environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Manage accounts payable and accounts receivable activities, including preparing invoices, recording incoming and outgoing transactions, and maintaining accurate supporting documentation.</p><p>• Review customer, vendor, and account records in QuickBooks to identify inconsistencies, correct outdated information, and improve overall data quality.</p><p>• Examine how receivable data is generated within the project management platform and help align that information for accurate use in QuickBooks.</p><p>• Assist in developing a consistent invoice format that captures the required billing details for financial tracking and reporting purposes.</p><p>• Perform reconciliations across financial records to ensure transactions are complete, accurate, and properly categorized.</p><p>• Assess the chart of accounts and recommend updates that support a more organized and reliable accounting structure.</p><p>• Archive inactive or outdated accounting records to help prepare a clean foundation for ongoing financial operations.</p><p>• Partner with internal stakeholders onsite to support the goals of this special accounting project within the expected timeline.</p>
<p>We are seeking a professional and customer-focused <strong>Customer Service Representative</strong> to serve as a primary point of contact for customers and provide timely, accurate, and friendly assistance. The ideal candidate will have excellent communication and problem-solving skills, strong attention to detail, and the ability to manage multiple customer inquiries in a fast-paced environment.</p><p>Key Responsibilities</p><ul><li>Serve as a primary point of contact for customers via phone, email, and in-person communication.</li><li>Respond to customer questions, requests, and concerns in a professional and timely manner.</li><li>Provide accurate information regarding products, services, policies, procedures, and account information.</li><li>Research customer inquiries and work to resolve issues efficiently and effectively.</li><li>Process customer orders, requests, account updates, and other transactions as needed.</li><li>Enter and maintain accurate customer information in databases and internal systems.</li><li>Document customer interactions, inquiries, and resolutions to ensure accurate records.</li><li>Follow up with customers regarding outstanding requests, issues, or required information.</li><li>Escalate complex or unresolved issues to the appropriate department or supervisor.</li><li>Collaborate with internal departments to resolve customer concerns and ensure a positive customer experience.</li><li>Assist with preparing reports, spreadsheets, correspondence, and other administrative documentation.</li><li>Maintain confidentiality of customer and company information.</li><li>Meet established customer service, productivity, accuracy, and response-time goals.</li><li>Assist with other administrative and customer service duties as assigned.</li></ul><p><br></p>
We are looking for an experienced Collections Lead to support a manufacturing organization through a contract assignment. This position combines team leadership with direct account management, making it ideal for someone who can guide daily collections activity while personally handling complex commercial receivables. The role is best suited for a hands-on individual who thrives in a fast-paced environment and can strengthen cash flow through effective B2B collections practices.<br><br>Responsibilities:<br>• Direct the day-to-day efforts of a small collections team, providing guidance, oversight, and support to keep priorities on track.<br>• Personally manage commercial collection activities, including outreach to customers with past-due balances and follow-up on open receivables.<br>• Take ownership of difficult or escalated accounts, working toward timely resolution while maintaining strong client relationships.<br>• Review aging reports and account status to identify collection risks, set action plans, and improve recovery results.<br>• Coach team members on effective collection techniques, communication standards, and consistent execution of established procedures.<br>• Apply and reinforce documented standard operating procedures to create a structured and efficient collections process.<br>• Partner with internal stakeholders to address payment disputes, clarify account issues, and remove barriers to collection.<br>• Monitor team performance and individual account progress, adjusting workload and strategy as business needs shift.
<p>We are seeking a customer-focused and detail-oriented <strong>Benefits Customer Support Representative</strong> to join our team for the Open Enrollment season. In this role, you will serve as a trusted resource for employees, members, and clients by helping them confidently navigate their health insurance and employee benefit options. You'll deliver exceptional customer service by answering benefit-related questions, explaining plan options, resolving enrollment issues, processing benefit changes, and ensuring a seamless enrollment experience. Through phone, email, and chat support, you'll maintain accurate records in customer relationship management (CRM) and benefits administration systems while ensuring compliance with company policies and applicable regulations. Your expertise and commitment to outstanding service will play a key role in helping employees make informed benefits decisions during this critical enrollment period.</p><p><br></p><p>Key Responsibilities</p><ul><li>Serve as the primary point of contact for employee and member inquiries regarding medical, dental, vision, life, disability, and retirement benefits.</li><li>Guide employees through the annual Open Enrollment process, including plan comparisons, eligibility requirements, enrollment deadlines, and qualifying life events.</li><li>Process benefit enrollments, changes, cancellations, and dependent updates accurately and within established service-level agreements.</li><li>Investigate and resolve benefit discrepancies, billing concerns, eligibility issues, and claims-related questions.</li><li>Document all customer interactions, cases, and resolutions within CRM and benefits administration systems.</li><li>Coordinate with insurance carriers, HR departments, payroll teams, and third-party administrators to resolve complex benefit issues.</li><li>Educate customers on plan options, coverage details, provider networks, deductibles, copays, and wellness programs.</li><li>Maintain confidentiality while handling sensitive employee and health information in compliance with HIPAA and company policies.</li><li>Meet productivity, quality assurance, and customer satisfaction metrics in a fast-paced call center or service environment.</li></ul><p><br></p>
<p>We are seeking a highly organized and professional <strong>Office Manager</strong> to work onsite and oversee daily office operations and ensure a productive, efficient workplace. The ideal candidate is detail-oriented, able to manage multiple priorities, and has strong communication and administrative skills. This role serves as a key point of contact for employees, visitors, vendors, and leadership while supporting the overall success of the organization.</p><p><br></p><p>Responsibilities</p><ul><li>Manage day-to-day office operations and administrative functions</li><li>Serve as the primary point of contact for office-related inquiries</li><li>Coordinate office supplies, equipment, and vendor relationships</li><li>Maintain organized filing systems, records, and documentation</li><li>Answer phones, greet visitors, and provide exceptional customer service</li><li>Schedule meetings, coordinate calendars, and assist with event planning</li><li>Support onboarding activities and general employee administrative needs</li><li>Assist with basic reporting</li><li>Ensure the office environment remains professional, organized, and efficient</li><li>Coordinate facility maintenance and office repairs when necessary</li><li>Support management with special projects and operational initiatives</li></ul><p><br></p>
<p>We are looking for an Administrative Assistant to support a busy non-profit team in Glen Burnie, Maryland. This position is ideal for someone who stays organized, communicates professionally, and provides thoughtful service in a fast-moving office setting. The role involves handling administrative tasks, maintaining accurate records, and assisting staff and visitors with efficiency and care.</p><p><br></p><p>Responsibilities:</p><p>• Welcome callers and visitors professionally, responding to questions and directing inquiries to the appropriate team members.</p><p>• Perform accurate data entry, maintain organized records, and support document filing to keep information easy to access.</p><p>• Prepare and manage email correspondence, written communications, and general office documentation with a high level of accuracy.</p><p>• Use Microsoft Excel and other Office applications to track information, update reports, and support daily administrative work.</p><p>• Coordinate schedules and assist with appointment setting to help the department operate smoothly.</p><p>• Follow verbal and written instructions carefully while completing assignments on time and with minimal supervision.</p><p>• Provide dependable administrative support in a high-activity environment, balancing multiple priorities effectively.</p><p>• Assist with routine office processes and learn department-specific systems such as Yardi as needed through on-the-job training.</p>
<p>Our client in the Affordable Housing industry is seeking an experienced Assistant Property Manager to join their team in Glen Burnie, Maryland. In this contract role, you will oversee the daily operations of public housing rental properties, ensuring compliance with regulations and delivering exceptional service to tenants. This position offers the opportunity to contribute to the success of a reputable non-profit organization.</p><p><br></p><p>Responsibilities:</p><ul><li>Conduct annual recertification which includes research/investigation of tenants to verify income, medical conditions, etc.</li><li>Review and monitor accounts receivable</li><li>Ensure proper condition of unit and sites through inspections; input into software.</li><li>Organize, update and maintain client files according to HUD regulations and guidelines.</li><li>Ensure compliance with LIHTC/Tax Credit guidelines</li><li>Enforce Leases</li><li>Attend grievance hearings and court proceedings as needed.</li><li>Make resident referral to caseworkers</li><li>Review and conduct follow up procedures on maintenance work orders.</li><li>Conduct move-ins, move-outs, transfers and interims.</li><li>Resolve reported conflicts</li><li>Interact with other government and private agencies</li><li>Escort contractors and other workers on site</li><li>Maintain files and filing procedures</li><li>Prepare and edit monthly newsletter and other correspondence</li></ul><p><br></p>
<p>The HR Coordinator supports daily human resources operations and helps ensure HR processes run smoothly. This role assists with onboarding, employee records, benefits administration, recruiting coordination, and HRIS data management. </p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Coordinate onboarding and offboarding processes</li><li>Assist with benefits administration and employee inquiries</li><li>Maintain accurate HR records and compliance documentation</li><li>Schedule interviews and manage candidate communications</li></ul><p><br></p><p><br></p>
<p>We are looking for a detail-oriented Bookkeeper to support day-to-day financial operations for an organization in Lancaster, Pennsylvania. This Long-term Contract position is ideal for someone who can manage core accounting activities, maintain accurate records, and help keep reporting and administrative processes running smoothly. The role involves working across invoicing, reconciliations, budgeting support, and monthly financial reporting while ensuring compliance with established procedures.</p><p><br></p><p>Responsibilities:</p><p>• Maintain accurate financial records by processing receipts, invoices, and other routine accounting transactions.</p><p>• Oversee accounts payable and accounts receivable activities, including tracking balances and following up on overdue payments.</p><p>• Reconcile bank accounts regularly to confirm transaction accuracy and resolve discrepancies in a timely manner.</p><p>• Prepare monthly financial reports and support the creation of external financial documentation as needed.</p><p>• Assist with budget monitoring by updating financial data and helping stakeholders review spending against plans.</p><p>• Support grant-related bookkeeping tasks by organizing financial information and maintaining proper documentation for reporting purposes.</p><p>• Use accounting systems such as QuickBooks or Peachtree to record activity and generate required financial information.</p><p>• Contribute to office and administrative operations that connect to bookkeeping processes, policies, and customer service needs.</p><p>If interested please send resume on a word dcoument to Jim.Kirk@Roberthalf com</p>
<p>Inside Technical Sales Representative Full Time M-F </p><p><strong>Location:</strong> Mount Airy, MD (On-site)</p><p>Our client is a well-established distributor of industrial equipment and technical solutions serving customers across a variety of manufacturing, processing, and industrial markets. They are seeking an Inside Technical Sales Representative to support customers, provide technical product guidance, prepare quotations, and help drive business growth.</p><p><br></p><p>Key Responsibilities</p><ul><li>Respond to customer inquiries regarding industrial and technical product solutions.</li><li>Prepare quotations, proposals, and bids based on customer requirements.</li><li>Process orders and provide follow-up support, including order status and delivery information.</li><li>Offer technical recommendations and product support to customers and sales team members.</li><li>Build and maintain strong customer relationships while identifying opportunities for account growth.</li><li>Conduct outbound business development and follow up on sales opportunities.</li><li>Communicate with manufacturing partners regarding product availability, pricing, lead times, and technical specifications.</li><li>Maintain accurate customer and sales activity records within CRM/ERP systems.</li><li>Collaborate with internal teams to ensure exceptional customer service and project execution.</li></ul><p>This position is ideal for an individual who enjoys combining technical knowledge with customer interaction and sales support in a fast-paced industrial environment.</p>
We are looking for an experienced Accounting Manager to support key accounting operations for a long-term contract opportunity based in Columbia, Maryland. This role will guide day-to-day financial activities, provide oversight across core accounting functions, and help maintain accurate and timely reporting. The ideal candidate brings strong leadership in close processes, balance sheet review, and project-based financial analysis, with additional value placed on experience related to grant accounting and billing.<br><br>Responsibilities:<br>• Lead daily accounting activities across multiple functional areas, ensuring work is completed accurately and on schedule.<br>• Review journal entries, account reconciliations, and supporting documentation to maintain strong financial controls.<br>• Coordinate month-end close efforts and help drive the timely preparation of financial results.<br>• Partner with team members to evaluate project financial data and provide meaningful analysis for business decisions.<br>• Oversee general ledger activity and resolve discrepancies through detailed review and follow-up.<br>• Support accounting operations connected to research or grant-funded programs, including billing and related financial tracking when applicable.<br>• Provide guidance to accounting staff and help prioritize workloads across corporate and research-focused responsibilities.<br>• Assist with operational changes, including process updates or system-related adjustments, as needed.
<p>We are looking for a service-focused Sr. Customer Service Representative to support heavy inbound troubleshooting calls. This part-time position averages 25-30 hours per week, and is ideal for someone who combines strong communication skills with hands-on technical support and excellent communication skills. The person in this role will help employees get set up successfully, resolve common issues, and keep device and asset records accurate and up to date in an on-site environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage the handoff of organization-issued wireless devices to employees and ensure each assignment is properly documented.</p><p>• Guide users through new device activation and confirm that calling, messaging, and data features are working correctly.</p><p>• Prepare mobile devices for use by completing setup tasks such as account access assistance and credentials</p><p>• Address routine problems involving activation, connectivity, or device functionality, and route advanced technical or carrier matters to the appropriate teams as applicable.</p><p>• Deliver clear and attentive support during in-person pickup and onboarding interactions with employees of varying technical skill levels.</p><p>• Work directly with wireless service providers to help resolve provisioning, service, and activation concerns.</p><p>• Maintain accurate inventory, assignment, and asset tracking information within internal records and databases.</p><p>• Support device lifecycle activities including replacements, upgrades, and exchanges while following established procedures.</p><p>• Handle equipment and account information with discretion and maintain confidentiality at all times.</p>
<p>We are looking for a detail-oriented Executive Assistant to support administrative operations and executives. This position is ideal for someone who is organized, responsive, and comfortable handling a wide range of office support tasks in a fast-paced environment. The selected candidate will help maintain records, coordinate communications, manage office resources, and assist with information gathering and reporting.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inquiries by explaining department services, processes, and established guidelines.</p><p>• Help address service-related issues by tracking concerns, gathering details, and supporting timely resolution.</p><p>• Draft, format, and update correspondence, logs, and other documents using Microsoft Word and Excel.</p><p>• Use standard office equipment, including printers, copiers, and shredders, to support daily administrative needs.</p><p>• Collect information from various sources and prepare clear summaries or reports for management review.</p><p>• Maintain records and compile routine statistical or operational data for internal reporting purposes.</p><p>• Receive, sort, and distribute incoming mail and other departmental correspondence.</p><p>• Monitor office supply levels, maintain inventory records, and assist with ordering needed materials.</p><p>• Organize and file documents while improving filing methods to support efficient record retrieval.</p>