<p>Are you an experienced <strong>Call Center Representative</strong> looking for a fulfilling career opportunity with room for growth? Join a dynamic organization where your expertise in customer service will make a difference in helping customers resolve issues, get answers, and feel supported. This <strong>temporary-to-hire opportunity</strong> offers stability, career progression, and the potential for hybrid work after permanent placement!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide outstanding customer service by answering inbound calls, assisting customers with inquiries, and resolving complaints in a timely and professional manner.</li><li>Document interactions accurately in the system and update customer records as necessary.</li><li>Work collaboratively with team members to ensure excellent service delivery that meets quality standards.</li><li>Maintain a positive and empathetic demeanor, even in high-pressure scenarios, to support customer satisfaction.</li></ul><p><strong>Why Apply?</strong></p><ul><li><strong>Career Growth:</strong> Opportunity to transition into a permanent role.</li><li><strong>Potential for Hybrid Work:</strong> Onsite role to start, with the possibility of transitioning to hybrid work arrangements after permanent hire.</li><li><strong>Supportive Environment:</strong> Join a team dedicated to excellent customer service and employee professional growth.</li><li><strong>Competitive Pay:</strong> Earn a competitive salary with a clear pathway to full-time benefits after being hired permanently.</li></ul><p><br></p>
<p>We are looking for a detail-oriented and proactive <strong>Operations Coordinator</strong> to join our team in Baltimore. This role is ideal for someone who excels at managing workflow efficiency, vendor relationships, and supporting leadership with reporting and compliance tasks. The position begins as temporary with the opportunity to transition into a permanent role.</p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee day-to-day operational workflows to ensure efficiency and accuracy.</li><li>Manage vendor relationships, including contract coordination and service follow-up.</li><li>Prepare and maintain reports for leadership, ensuring compliance with company policies.</li><li>Assist with scheduling, documentation, and process improvements across departments.</li><li>Support internal audits and maintain organized records for compliance purposes.</li></ul><p><br></p>
<p>We are seeking a detail-oriented and customer-focused <strong>Client Success Administrator</strong> to join our team in Baltimore. This role is ideal for someone who thrives on building strong client relationships, ensuring smooth onboarding, and supporting account management processes. The position starts as temporary with the opportunity to transition into a permanent role.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact for client inquiries, ensuring timely and accurate responses.</li><li>Coordinate onboarding activities and maintain client records in CRM systems.</li><li>Assist with scheduling, reporting, and documentation for client accounts.</li><li>Monitor service delivery and proactively address client needs or issues.</li><li>Collaborate with internal teams to ensure client satisfaction and resolve escalations.</li><li>Prepare and distribute client-facing materials, reports, and updates.</li></ul><p><br></p>
<p>A local association is seeking a temporary-hire accountant.</p><p><br></p><p>Duties include:</p><ul><li>Banking: Process and deposit incoming checks through the self-service deposit system </li><li>Log payments in the association's AMS (ClearVantage), accounting software (QuickBooks) and other platforms (e.g., OpenWater awards submission system) </li><li>Review and post credit card expenses into QuickBooks d. Payroll:</li><li>Processing payroll in the association's payroll/HR software (ADP) </li><li>Other payroll-related functions as assigned</li><li>Accounts Receivable and Accounts Payable</li></ul><p><br></p><p><br></p><p> </p><p> </p>
<p>We are seeking an experienced and detail-oriented <strong>HR Generalist</strong> to join our team in Baltimore. This role is ideal for a professional who enjoys working across multiple HR functions, including employee relations, onboarding, benefits administration, and compliance. The position begins as temporary with the opportunity to transition into a permanent role.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Administer day-to-day HR operations, including onboarding, offboarding, and maintaining employee records.</li><li>Support payroll processing and benefits administration.</li><li>Assist with employee relations, performance management, and policy enforcement.</li><li>Ensure compliance with federal, state, and local employment laws.</li><li>Coordinate training programs and maintain HR documentation.</li><li>Generate HR reports and provide data insights for leadership.</li></ul><p><br></p>
