Job Posting: contract Customer Service Representative Position Type: contract, ongoing assignment Pay Rate: $22/hour Location: Dunwoody, Sandy Springs <br> About the Role We are recruiting motivated and detail-oriented Customer Service Representatives for a contract, ongoing assignment in a high-volume call center. If you enjoy solving problems, providing excellent customer support, and working in a fast-paced environment, this role is for you! Key Responsibilities: Handle 50 to 80 inbound and outbound calls daily, ensuring a detail oriented and positive customer experience. Respond to inquiries, resolve issues, and provide accurate information about products, services, or policies. Document all customer interactions in an internal database. Collaborate with team members to meet key performance indicators (KPIs) and service-level agreements (SLAs). Proactively identify opportunities to enhance customer satisfaction and suggest best practices for handling common inquiries. Qualifications Needed: Previous customer service experience in a high-volume call center required. Sales or upselling experience. Strong communication skills, both verbal and written. Excellent problem-solving abilities and high attention to detail. Comfortable working in a fast-paced, dynamic environment. Familiarity with customer relationship management (CRM) tools is advantageous.
We are offering an exciting opportunity for a Product Support Specialist in the Internet Service Provider industry, based in Atlanta, Georgia. The role involves the development and execution of an integrated omnichannel strategy, collaboration with various teams, and the use of data analytics to improve service delivery. <br><br>Responsibilities:<br><br>• Implement and manage a comprehensive strategy to unify customer interactions across various platforms such as phone, email, chat, social media, and self-service options.<br>• Collaborate with the customer service, marketing, technology, and sales teams to ensure the omnichannel strategy aligns with the organization's objectives.<br>• Utilize data analytics to monitor customer behavior and feedback, identifying opportunities for service improvement and personalizing customer experiences across all channels.<br>• Incorporate AI and automation tools such as chatbots, voicebots, and automated workflows to enhance efficiency and align with customer service goals.<br>• Advocate for a customer-first approach, designing every touchpoint to meet client needs and expectations while maintaining brand consistency.<br>• Streamline internal workflows, systems, and processes to reduce redundancy, increase cost-efficiency, and eliminate manual work in the omnichannel operations environment.<br>• Oversee budget and resources for omnichannel operations, ensuring efficient use of resources to meet business goals.<br>• Provide guidance and mentorship to team members, promoting their detail-oriented development and alignment with team and company objectives.<br>• Carry out other related duties as needed.
<p><strong>Key Responsibilities:</strong></p><p>· Responsible for account enrollments, ensuring accuracy and timeliness.</p><p>· Handle transaction management, maintaining meticulous records and efficient processes.</p><p>· Provide essential support in billing operations.</p><p>· Perform administrative and project tasks with precision and care.</p><p>· Contribute to optimizing processes and supporting operational goals.</p><p>· Customer service support</p>
We are looking for a dedicated Collections Specialist to join our team in Alpharetta, Georgia. In this Contract-to-permanent role, you will be responsible for managing customer accounts, resolving payment discrepancies, and ensuring timely collections. This position offers the opportunity to contribute to the financial health of the organization while fostering positive relationships with clients.<br><br>Responsibilities:<br>• Oversee a portfolio of customer accounts to ensure timely collection of outstanding balances.<br>• Utilize Oracle software to accurately record and track collection activities.<br>• Investigate and resolve discrepancies related to payments, billing, or short balances.<br>• Collaborate with internal teams such as Sales, Customer Service, and Accounting to address and resolve disputes.<br>• Prepare and analyze aging reports to identify trends and provide updates on collection efforts.<br>• Recommend appropriate actions for accounts requiring escalation, write-offs, or legal intervention.<br>• Maintain strong customer relationships while upholding company payment policies and standards.<br>• Monitor collection processes and implement improvements to enhance efficiency and compliance.<br>• Ensure adherence to all relevant regulations and company guidelines during collection activities.
We are looking for an experienced Shopify eComm Digital Marketing Specialist to join our team on a contract basis in Atlanta, Georgia. In this role, you will oversee eCommerce operations, manage digital marketing campaigns, and maintain the company's Shopify Plus platform. This is a part-time position requiring 20-30 hours per week, with occasional onsite work.<br><br>Responsibilities:<br>• Manage and update the company's Shopify Plus website, including creating and optimizing templates.<br>• Develop and execute effective digital marketing campaigns across multiple platforms, including Google Ads and email marketing.<br>• Analyze website traffic and performance using Google Analytics to identify trends and opportunities.<br>• Implement and optimize Google AdWords strategies to drive targeted traffic and increase conversions.<br>• Collaborate with internal teams to ensure seamless eCommerce operations and customer experiences.<br>• Utilize coding skills to troubleshoot and enhance website functionalities as needed.<br>• Monitor and report on campaign performance, providing actionable insights to improve outcomes.<br>• Stay current with industry trends and best practices in digital marketing and eCommerce.<br>• Coordinate onsite work as needed, ensuring alignment with company goals.<br>• Manage part-time hours effectively to prioritize tasks and meet deadlines.
<p><strong>Robert Half is seeking a Full Time Direct Hire Event Marketing Specialist with our client in the Atlanta Metro Area.</strong></p><p><br></p><p>We’re looking for an experienced Event Planner to manage high-profile client visits, internal training events, and event logistics. This role involves coordinating all aspects of event planning, including registration, travel, budgeting, and on-site execution. Strong organizational skills, professionalism, and attention to detail are essential. The position is primarily on-site, with the flexibility to work remotely one day per week when client schedules allow. Occasional travel may be required.</p><p><br></p><p>Responsibilities:</p><ul><li><strong>Client Office Visits</strong> – Manage in-person visits for TV, radio, and VIP clients.</li><li><strong>Internal Training Events</strong> – Plan and execute six annual training events for 30–60 attendees.</li><li><strong>Budget & Expense Tracking</strong> – Reconcile event costs and maintain accurate financial records.</li><li><strong>Event Registration Management</strong> – Build and oversee registration processes using Cvent.</li><li><strong>General Event Support</strong> – Assist with additional event-related tasks as needed.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Email Marketing Specialist to join our team in ATLANTA GEORGIA. In this long-term contract position, you will play a critical role in ensuring the accuracy and effectiveness of high-volume email campaigns. This is a technical and quality assurance-focused role, ideal for someone who thrives in a dynamic, fast-paced environment and values precision and process.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough quality assurance (QA) checks for high-volume email campaigns, ensuring accuracy in links, personalization, segmentation, compliance, and rendering.</p><p>• Build and update customer journeys within Salesforce, including creating and managing segmentation using basic queries.</p><p>• Utilize QA and deployment tools, such as Lucid and Lens, to ensure flawless campaign execution.</p><p>• Collaborate closely with marketing and technical teams to align on campaign goals and resolve any technical issues.</p><p>• Monitor and maintain consistency across all campaigns to meet brand and compliance standards.</p><p>• Troubleshoot and resolve rendering issues across various email clients and platforms.</p><p>• Stay up-to-date with industry trends and best practices in email marketing.</p><p>• Optionally leverage knowledge of the music or live entertainment industry to enhance campaign relevance and engagement.</p>
We are looking for a detail-oriented Accounts Receivable Specialist to join our team in Suwanee, Georgia. This is a long-term contract position offering the opportunity to manage key financial processes and contribute to the success of our organization. If you have a strong background in accounts receivable and enjoy working in a collaborative environment, we encourage you to apply.<br><br>Responsibilities:<br>• Generate and distribute accurate customer invoices and account statements.<br>• Reconcile customer accounts to ensure financial data is precise and up-to-date.<br>• Maintain detailed records of accounts receivable transactions, including tracking payments and account statuses.<br>• Investigate and resolve discrepancies or irregularities in customer accounts.<br>• Collaborate with internal departments to ensure complete and accurate updates to financial journals and ledgers.<br>• Support shared services activities across multiple affiliated entities, ensuring consistent processes and compliance.<br>• Provide general accounting support to assist with broader financial operations.<br>• Prepare ad hoc financial reports and fulfill assignments as directed by the Accounts Receivable Manager.
We are looking for a creative and detail-oriented Marketing Specialist to join our team in Duluth, Georgia. In this role, you will oversee the development and execution of marketing initiatives designed to enhance brand visibility and drive engagement across various digital platforms. Your expertise in campaign management and digital marketing strategies will play a key role in achieving our business goals.<br><br>Responsibilities:<br>• Develop and implement marketing campaigns to effectively promote products or services.<br>• Manage email campaigns, ensuring content aligns with brand messaging and drives customer engagement.<br>• Collaborate with cross-functional teams to coordinate and execute marketing activities.<br>• Design and produce creative assets using Adobe Creative Cloud tools for digital and print use.<br>• Monitor campaign performance and analyze data to optimize strategies and improve results.<br>• Conduct market research and stay updated on industry trends to inform marketing decisions.<br>• Maintain a consistent brand presence across all digital channels, including social media.<br>• Assist in creating and managing budgets for marketing initiatives.<br>• Provide regular reports on campaign effectiveness and propose actionable recommendations.
<p>Job Title: Data Scientist (with Data Engineering Expertise)</p><p>Location: Atlanta GA</p><p>Hybrid 3 days onsite</p><p><br></p><p>Overview</p><p>We are looking for a highly motivated and skilled Data Scientist who also brings strong Data Engineering capabilities. This is a hybrid role with a primary focus on data science—developing advanced analytics and predictive solutions—while also requiring flexibility to support data engineering efforts and responsibilities when needed (you will be deeply analytical, technically proficient, and capable of leveraging tools like Databricks, SQL, ETL pipelines, PySpark, and Python as well).</p><p>In this position, you’ll have end-to-end ownership of identifying and understanding data-driven business opportunities and translating them into actionable, predictive, and scalable analytics solutions. You’ll take ownership of converting data into actionable insights that drive business value and support our customers' strategic goals.</p><p>You'll build data-driven applications that solve real-world business challenges and partner with both internal teams and customers to deliver high-impact outcomes. This is a strategic and hands-on role where curiosity, technical expertise, and a passion for creating value through data are essential. If you're passionate about solving complex business problems with data and enjoy working in a fast-paced, customer-focused environment, this role is for you.</p><p><br></p><p>Key Responsibilities</p><p>Data Science</p><ul><li>Partner with customers and internal stakeholders to identify business opportunities and deliver predictive, actionable solutions</li><li>Develop data-driven applications that solve real-world customer problems</li><li>Stay current with trends in machine learning and AI, and apply best-in-class tools, libraries, and technologies</li><li>Serve as a subject matter expert on generating insights from data and developing machine learning models</li><li>Design and build intuitive, interactive data visualizations to communicate findings</li><li>Lead pilot projects with customers, measure business value and impact</li><li>Transition successful pilots into production-ready commercial applications</li><li>Collaborate with platform architects to ensure designs align with security and architecture best practices</li><li>Review code and solutions before deployment to ensure quality and performance</li><li>Work with and oversee contractors to deliver high-quality outcomes</li></ul><p>Data Engineering</p><ul><li>Design and develop high-performance data ingestion pipelines using Azure Databricks and Azure Data Factory</li><li>Work with event-based streaming technologies to process real-time data</li><li>Architect and implement scalable Data Lakehouse solutions</li><li>Support development and delivery of related components such as APIs and search functionality</li><li>Evaluate and select tools based on technical performance and customer requirements</li><li>Operate within Agile and DevOps frameworks to deliver iteratively from proof-of-concept to production</li><li>Ensure all engineering solutions meet security and enterprise architecture standards</li><li>Perform thorough code reviews to maintain high-quality standards</li></ul>
We are looking for a dedicated Case Clerk to join our team in Atlanta, Georgia. This is a Contract-to-permanent position, offering an excellent opportunity to contribute to client case management while advancing your career. The ideal candidate will thrive in a fast-paced environment and be passionate about delivering exceptional service to clients.<br><br>Responsibilities:<br>• Manage a high volume of incoming calls, ensuring client inquiries are addressed promptly and professionally.<br>• Conduct client intake processes, including gathering necessary information and providing clear communication.<br>• Perform accurate data entry tasks to maintain organized and up-to-date case records.<br>• Screen calls effectively to determine priority and route them to the appropriate team members.<br>• Collaborate closely with the intake specialist and other team members to ensure seamless case management.<br>• Utilize case management software to track and update client information.<br>• Adhere to established protocols and procedures to maintain compliance and quality standards.<br>• Participate in alternating weekend shifts to ensure consistent coverage and service.<br>• Attend meetings with HR and intake specialists to review case progress and address any challenges.
<p>Robert Half Marketing and Creative is seeking a talented Production Artist for an on-going, long term contract with a retail client in Buckhead. The Production Artist will be responsible for the preparation of production-ready artwork for release for new marketing collateral concepts, specs, creating mock-ups and components, while maintaining corporate cost goals, brand standards, and overall strategy. The Production Artist will be responsible for the execution and release of material including: environmental, retail signage, in-store visuals, packaging and catalogs.</p>
<p><strong>ACCOUNTS PAYABLE MANAGER - Well-Established Manufacturer in Duluth, GA</strong></p><p>My client, a well-established manufacturer in Duluth, is looking for a talented and experienced <strong>Accounts Payable Manager</strong> to join their finance team in Duluth, GA. In this role, you’ll lead their Accounts Payable function, overseeing the complete AP cycle, managing vendor relationships, and ensuring accuracy and compliance in all processes. This is a hands-on leadership position where you’ll guide a great team, improve processes, and make a direct impact on the financial health of the organization.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Oversee the full accounts payable cycle – invoice receipt, processing, verification, and reconciliation.</li><li>Lead, mentor, and develop a team of AP specialists, fostering collaboration and high performance.</li><li>Ensure on-time and accurate vendor payments while maintaining strong vendor partnerships and optimizing cash flow.</li><li>Develop and maintain AP policies and procedures in line with GAAP and company standards.</li><li>Partner with purchasing, operations, and other teams to resolve invoice discrepancies and ensure accurate cost allocations.</li><li>Manage month-end and year-end AP close processes, including reconciliations and accruals.</li><li>Identify and implement process improvements and automation for greater efficiency.</li><li>Maintain accurate vendor master data with proper controls.</li><li>Prepare AP-related reports, analyses, and reconciliations for leadership.</li><li>Support audits by providing required documentation.</li></ul><p><br></p>
Job Title: Gas Metrology Engineer<br>Department: R& D – Gas<br>Reports To: Head of Meters<br><br>Role Purpose:<br>The Gas Metrology Engineer provides technical expertise in the design, calibration, and operation of gas meters to ensure accuracy, reliability, and compliance with industry standards. This role supports product development, manufacturing, and calibration processes while working closely with internal teams, external regulatory authorities, and testing bodies.<br><br>Key Responsibilities:<br><br>Provide technical support to hardware and mechanical design teams to optimize gas meter designs for accuracy, pressure loss, cost efficiency, and long-term performance.<br><br>Support and improve calibration processes, including standards, equipment, procedures, and equipment selection for meter calibration.<br><br>Partner with software development teams to align meter software functionality with physical meter performance, ensuring calibration accuracy.<br><br>Represent the company in discussions with regulatory authorities, certification bodies, and external partners to ensure compliance with U.S. and international gas metering standards.<br><br>Provide expert support for customer inquiries or complaints related to meter measurement and calibration performance.<br><br>Drive continuous improvement initiatives across gas meter calibration processes, testing methods, and equipment.<br><br>Support manufacturing operations by optimizing meter calibration and testing processes.<br><br>Ensure compliance with EH& S policies, IT security policies, and applicable regulations.<br><br>Qualifications & Experience:<br><br>Bachelor’s degree (or equivalent) in Engineering – Mechanical, Electronics, Physics, or a related field.<br><br>Minimum 5 years of experience in natural gas systems, flow measurement, or related metrology.<br><br>Strong understanding of fluid dynamics and gas measurement principles; experience with acoustics or ultrasonic measurement is highly desirable.<br><br>Experience with calibration systems, test methodologies, and quality standards.<br><br>Familiarity with product development processes and high-volume manufacturing environments.<br><br>Excellent problem-solving, analytical, and documentation skills.<br><br>Strong communication and presentation abilities, including experience liaising with regulatory bodies and customers.<br><br>Ability to work independently and collaboratively within cross-functional teams.<br><br>Willingness to travel domestically and internationally.<br><br>Competencies:<br><br>Expertise in gas flow measurement, calibration, and accuracy optimization.<br><br>Strong analytical, systematic, and problem-solving approach.<br><br>Skilled in technical reporting, test documentation, and presenting findings to technical and non-technical audiences.<br><br>Effective team collaboration, communication, and relationship-building across diverse stakeholders.
<p>Robert Half HR Solutions is currently partnering with a client in the Suwanee area that is looking to add an experienced Global Manager of Benefits to oversee the design, administration, and optimization of employee benefits programs and leave management for a growing organization. This role involves leading a team, managing vendor relationships, and ensuring compliance with relevant regulations while delivering competitive and effective benefits packages. The ideal candidate will have a strategic mindset paired with a hands-on approach to managing benefits operations.</p><p><br></p><p>Responsibilities:</p><p>• Lead the development, implementation, and ongoing management of health, wellness, retirement, and leave policies for employees.</p><p>• Supervise and mentor a team of Benefits Specialists, ensuring high performance and fostering growth.</p><p>• Collaborate with brokers and vendors to negotiate and design competitive benefits packages.</p><p>• Conduct regular analysis of benefits programs to ensure alignment with organizational goals and employee needs.</p><p>• Oversee the administration of benefits using Workday software, ensuring efficiency and accuracy.</p><p>• Monitor compliance with legal and regulatory standards related to employee benefits.</p><p>• Provide strategic recommendations to senior leadership regarding benefits enhancements and cost-effective solutions.</p><p>• Manage communication strategies to educate employees about benefits offerings and changes.</p><p>• Serve as the primary point of contact for escalated benefits-related inquiries and issues.</p>
<p>Our client is seeking a permanent full-time workers' compensation and insurance defense litigation attorney to join their team in Atlanta, Georgia. This role involves managing a broad range of legal tasks, including representing clients in hearings, preparing legal documents, and offering sound counsel. The ideal candidate will bring a deep understanding of workers' compensation law and a dedication to delivering high-quality legal services.</p><p><br></p><p>• Represent clients in workers' compensation defense cases, ensuring their interests are effectively advocated.</p><p>• Conduct depositions to gather testimony and build strong legal arguments.</p><p>• Prepare and respond to motions and discovery requests in alignment with case strategy.</p><p>• Attend hearings and other legal proceedings to present cases effectively.</p><p>• Provide expert legal consultation to clients, offering strategic guidance tailored to their needs.</p><p>• Collaborate with colleagues and stakeholders to manage insurance defense litigation claims.</p><p>• Maintain accurate documentation and adhere to billable hours requirements.</p><p>• Draft comprehensive legal documents, including pleadings and correspondence.</p><p>• Stay updated on changes in workers' compensation laws and insurance defense practices.</p>
<p>We are looking for a skilled Content Writer to join our team on a long-term contract basis. This role involves creating dynamic and engaging content tailored for a variety of mediums, with a focus on B2B audiences and technical products. 100% remote but must be located in EST time zone, this opportunity to contribute to new product launches and rebranding efforts while collaborating closely with marketing teams and product specialists.</p><p><br></p><p>Responsibilities:</p><p>• Craft compelling written content for a range of platforms, including websites, brochures, landing pages, and social media.</p><p>• Participate in daily stand-up meetings and weekly project calls to ensure alignment and progress tracking.</p><p>• Collaborate with product experts, engineers, and marketing teams to develop clear messaging that highlights product features and benefits.</p><p>• Adapt complex technical information into accessible content for diverse audiences, including homeowners, building managers, and commercial customers.</p><p>• Proofread and edit content for PR initiatives to ensure accuracy, consistency, and brand alignment.</p><p>• Manage content workflows using project management tools to meet deadlines and maintain quality.</p><p>• Contribute to the launch of new products and the rebranding of existing ones by developing impactful marketing materials.</p><p>• Stay informed about the brand and industry to ensure content aligns with organizational goals and voice.</p>
