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3 results for Customer Experience Specialist in Duluth, GA

Lifecycle Marketing Specialist
  • Atlanta, GA
  • onsite
  • Temporary
  • 0 - 0 USD / Yearly
  • <p><strong>Lifecycle Marketing Specialist (Contract)</strong></p><p><strong>Location:</strong> Atlanta, GA (Onsite 3 days/week)</p><p> <strong>Duration:</strong> Contract</p><p>We are hiring a Lifecycle Marketing Specialist to support the build and execution of customer journey programs and marketing automation initiatives.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Build and optimize lifecycle email nurture programs</li><li>Develop segmentation strategies tied to customer data</li><li>Execute campaigns in marketing automation platforms</li><li>Improve campaign workflows and reduce manual processes</li><li>Analyze performance and recommend optimizations</li></ul><p><br></p><p><br></p>
  • 2026-03-27T00:00:00Z
Digital Marketing Specialist
  • Atlanta, GA
  • onsite
  • Temporary
  • 0 - 0 USD / Yearly
  • <p><strong>Job Title: Digital Marketing Specialist (Part-Time / Hybrid)</strong></p><p><strong>Location:</strong> Atlanta, GA (3 days onsite – Tuesday to Thursday; remote flexibility possible)</p><p> <strong>Hours:</strong> 20–30 hours/week</p><p> <strong>Start Date:</strong> April 1 or ASAP</p><p> <strong>Equipment:</strong> Use your own laptop; client provides email address</p><p><br></p><p><strong>About the Role</strong></p><p>We are seeking a proactive <strong>Digital Marketing Specialist</strong> to support and grow the client’s email and social media marketing efforts. This is a hybrid role with partial onsite presence, ideal for a local candidate who wants to feel connected to the team.</p><p><strong>Responsibilities</strong></p><ul><li>Manage and execute email marketing campaigns using tools such as <strong>Mailchimp</strong></li><li>Segment and activate multiple email lists that have not been fully leveraged.</li><li>Build an <strong>email framework</strong> and create a consistent campaign cadence.</li><li>Support the <strong>African Pride Tribe loyalty program</strong>, turning members into natural influencers and brand promoters.</li><li>Assist with social media engagement, including <strong>TikTok DMs</strong> and community management.</li><li>Support the social media team with <strong>content calendars, campaign execution, and strategy</strong>.</li><li>Collaborate with internal teams to ensure cohesive digital marketing efforts across channels.</li></ul><p><br></p>
  • 2026-03-24T00:00:00Z
Job Information Technical Support Specialist II
  • Alpharetta, GA
  • onsite
  • Temporary
  • 28 - 30 USD / Hourly
  • <p>We are seeking a hands-on Technical Support Specialist II to provide Level 2 onsite/deskside support to employees at a corporate headquarters in Alpharetta, GA. This role is part of a broader Global Infrastructure &amp; Enterprise Services organization (150+ professionals supporting 13,000+ global users) and plays a key role in ensuring stable, high-quality IT operations for a fast-paced, growing enterprise.</p><p>This position is ideal for an early-career support professional (typically 1–3 years experience) who wants to grow quickly, work directly with end users, and gain deep exposure to enterprise‑grade tools and environments.</p><p>You will partner closely with Level 1 Service Desk teams and collaborate with Level 3 engineering groups to ensure efficient incident resolution, excellent customer service, and strong documentation standards.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>·        Provide Level 2 onsite/deskside support for Windows and macOS laptops (walk-ups + ticket queue).</p><p>·        Perform device lifecycle management: provisioning, imaging/enrollment, Autopilot builds, swaps, repairs coordination, leaver processing, SSD removals, and inventory control.</p><p>·        Administer endpoint management tools: </p><p>•       Windows: Autopilot / Intune</p><p>•       MacOS: Jamf Pro (policies, profiles, deployments, troubleshooting)</p><p>·        Troubleshoot collaboration tools: Microsoft 365, Teams, Outlook, SharePoint, OneDrive.</p><p>·        Resolve identity and access issues via Azure AD / Entra ID (MFA, SSO, access groups, device compliance).</p><p>·        Support Teams Rooms / AV equipment and coordinate vendor escalations.</p><p>·        Maintain accurate documentation and ticket updates in ServiceNow.</p><p>·        Identify recurring issues and contribute to knowledge base articles and process improvements.</p><p>·        Perform physical hardware tasks including RAM/SSD upgrades, troubleshooting peripherals, and supporting mobile devices.</p>
  • 2026-03-18T00:00:00Z