<p><strong>Customer Service Representative (Skilled)</strong></p><p><strong>Contract Length:</strong> 78‑Week Contract</p><p><strong>Pay:</strong> $20/hour (W2)</p><p><strong>Location:</strong> Remote or Central Time Zone Support (team operates in CST)</p><p><strong>Schedule:</strong> Standard business hours</p><p><strong>Job Summary</strong></p><p>We are seeking a skilled <strong>Customer Service Representative</strong> to support order management, issue resolution, and communication with internal teams and field representatives. The ideal candidate is a problem solver who enjoys investigating issues, navigating multiple systems, and ensuring a positive customer experience.</p><p>This role follows clearly defined procedures and guidelines, requiring the ability to handle routine tasks while exercising good judgment to resolve customer inquiries, claims, and complaints fairly and effectively. You will also contribute to customer education efforts and support continuous improvement initiatives based on customer feedback.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide customer support related to sales, order processing, installations, promotions, and general inquiries.</li><li>Maintain positive customer relationships through clear, timely, and professional communication.</li><li>Investigate and resolve customer complaints in alignment with applicable consumer laws and internal policies.</li><li>Handle order‑related tasks, including reviewing information, coordinating with representatives, and troubleshooting account issues.</li><li>Support organizational initiatives to educate customers and proactively address common questions.</li><li>Assist in developing and implementing improvements in response to customer survey insights.</li><li>Follow established procedures and work routines while adhering to defined guidelines and documentation standards.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Collections Representative to join our team in Conyers, Georgia. In this contract position, you will play a key role in managing financial transactions, ensuring accurate processing of invoices, and maintaining excellent customer service standards. If you have strong organizational skills and thrive in a fast-paced environment, this opportunity is ideal for you.</p><p><br></p><p>Responsibilities:</p><p>• Process customer invoices accurately and efficiently while adhering to company policies.</p><p>• Handle inbound calls and provide attentive support to resolve customer inquiries related to accounts receivable.</p><p>• Review and reconcile accounts to identify discrepancies and ensure timely resolution.</p><p>• Manage check processing and overdraft transactions with precision and attention to detail.</p><p>• Utilize Oracle program and Microsoft Office tools to maintain and organize financial records.</p><p>• Collaborate with internal teams to ensure seamless communication regarding customer accounts.</p><p>• Conduct thorough reviews of invoices and ensure compliance with accounting standards.</p><p>• Address customer concerns with courtesy and maintain strong relationships.</p><p>• Assist in hiring processes by providing necessary documentation and support for onboarding.</p><p>• Perform other accounting functions as needed to support the department's objectives.</p>
The Collections Specialist is responsible for delivering exceptional customer service related to credit and collection matters. This includes managing the collection process, conducting account adjustments, and resolving invoice discrepancies. The position focuses on minimizing delinquency across assigned accounts and requires timely communication with operations management concerning client account statuses. Key duties include notifying customers about overdue accounts, gathering credit information from financial institutions, and assisting in researching reasons for payment delays.<br><br>Essential Functions:<br><br>Place daily collection calls to clients.<br>Perform in-depth account analysis and research.<br>Generate and maintain necessary reports.<br>Distribute account statements to customers.<br>Communicate directly with customers to settle outstanding account issues.<br>Draft collection letters and prepare lien-related documents as needed.<br>Confirm payment histories and monitor collection progress.<br>Collaborate with sales managers and senior leadership to expedite collections where required.<br>Investigate causes behind unpaid or delayed invoices.<br>Reconcile customer accounts receivable as necessary.<br>Address and resolve email inquiries regarding waivers, billing concerns, short payments, references, etc.<br>Coordinate with legal counsel on collection-related issues.<br>Partner daily with Sales Representatives to evaluate consumer creditworthiness.<br>Undertake additional tasks to support the Accounts Receivable department.<br>Qualifications:<br><br>High school diploma or equivalent required; bachelor’s degree preferred or equivalent combination of education, training, and experience.<br>Minimum of 2 years Accounts Receivable and collections experience.<br>At least 1 year of consumer credit experience; familiarity with personal credit reports and Credit Safe processes.<br>Basic knowledge of leasing programs and residual values.<br>Proficiency with Microsoft applications, particularly Excel; advanced Excel skills are advantageous.<br>Experience with lien setup and releasing is a plus.<br>Strong analytical, problem-solving, and research abilities.<br>Capable of thriving in a fast-paced, dynamic environment.<br>Excellent verbal and written communication skills.
We are looking for a detail-oriented Collections Specialist to join our team in Alpharetta, Georgia. This long-term contract position offers an opportunity to manage accounts receivable and ensure customer payments are collected promptly and accurately. The ideal candidate will bring exceptional communication skills and proficiency in tools like NetSuite and Microsoft Excel to support efficient collection processes. Collaboration with internal teams and external clients will be key to success in this role.<br><br>Responsibilities:<br>• Oversee and manage accounts receivable to ensure payments are collected within the required timeframes.<br>• Investigate and resolve billing issues, payment discrepancies, and disputes effectively.<br>• Maintain accurate and up-to-date documentation of collection activities using NetSuite and other systems.<br>• Generate and analyze aging reports and collection metrics, utilizing advanced Excel functions.<br>• Work closely with Sales, Customer Service, and Finance teams to address and resolve customer concerns.<br>• Identify accounts that require escalation or recommend write-offs when appropriate.<br>• Ensure adherence to company policies and compliance with relevant regulations.<br>• Implement effective collection strategies to minimize outstanding balances.<br>• Communicate regularly with customers to facilitate timely payment resolutions.<br>• Provide insights and recommendations to improve collection processes and efficiency.
Position Summary<br><br>The Accounts Receivable Specialist oversees all aspects of accounts receivable workflows, including timely and accurate application of cash, account reconciliations, credit handling, and collection activities. This position requires strong communication, analytical, and organizational abilities to maintain efficient AR processes and foster effective cooperation with both internal teams and external contacts.<br><br>Key Responsibilities<br><br>Payment Processing and Account Updates<br><br>Apply incoming payments and record daily receipts for designated accounts with a high degree of accuracy and timeliness.<br>Create and post manual payment entries as required.<br>Reconcile customer account activity, promptly identifying and addressing discrepancies or posting errors.<br>Dispute Resolution and Account Adjustments<br><br>Partner with cross-functional teams, including contract administration and rebate analysts, to research and resolve AR issues with vendors or customers.<br>Investigate and resolve deductions, credits, debits, and other billing inconsistencies.<br>Track outstanding AR balances by supplier or customer, ensuring disputes and exceptions are resolved efficiently.<br>Collections and AR Reporting<br><br>Initiate follow-up strategies for overdue accounts, using email and phone communication to recover outstanding balances.<br>Maintain and analyze a weekly aging report to monitor delinquent invoices, documenting collection efforts and resolutions.<br>Supply trade references upon request and keep comprehensive records supporting all AR-related transactions.<br>Team Support and Communication<br><br>Provide support coverage for other AR associates as needed.<br>Manage remittance information received through the shared AR email inbox.<br>Update the AR supervisor regarding unresolved issues, escalating matters when appropriate.<br>Other Functions<br><br>Adhere to established procedures to achieve accuracy and productivity targets.<br>Assist in uploading supporting documents into the document management system.<br>Supervision<br><br>Reports to: Accounts Receivable Manager or equivalent role.<br>Interaction<br><br>Internal: Collaborate with professionals in finance, sales, and category management; occasional contact with other departments.<br>External: Communicate with customers, suppliers, and business partners as necessary.<br>Additional Duties<br><br>Participate in special projects and departmental initiatives as assigned.<br>Qualifications<br><br>Associate or bachelor’s degree, or equivalent combination of education and work experience.<br>Preferably five or more years’ experience in accounts receivable roles.<br>Familiarity with Microsoft Dynamics 365 (or similar large-scale ERP software).<br>Skilled in Microsoft Office applications (Excel, Word, Outlook).<br>Strong attention to detail, follow-up, and organizational skills.<br>Excellent verbal and written communication and customer service capabilities.
<p><strong>Email Marketing Specialist (B2B)</strong></p><p><strong>Location:</strong> Remote (9:00 AM – 5:00 PM ET) <strong>Type:</strong> Long-term Contract (Potential for Hire) <strong>Experience:</strong> High-Volume B2B Email Marketing</p><p><br></p><p><strong>The Role</strong></p><p>We are seeking a skilled and efficient <strong>Email Specialist</strong> to drive high-volume B2B digital marketing campaigns across email, SMS, and omni-channel platforms. In this role, you will be the engine behind our transactional and promotional campaigns, directly supporting customer engagement, product adoption, and sales growth.</p><p>Collaborating closely with the Digital Marketing & Operations team, you will plan, develop, and launch a fast-paced schedule of campaigns that reach a global professional audience.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Campaign Execution:</strong> Build, test, and deploy complex lifecycle campaigns. You will optimize every send for delivery, mobile responsiveness, accessibility, and consistent platform rendering.</li><li><strong>Strategic Planning:</strong> Define critical campaign parameters, including audience segmentation, suppression logic, send frequency, and deployment schedules.</li><li><strong>Platform Management:</strong> Oversee the end-to-end setup, template creation, and integration processes within <strong>Salesforce Marketing Cloud (SFMC)</strong>.</li><li><strong>Quality Assurance & Compliance:</strong> Conduct rigorous end-to-end QA checks to ensure outbound accuracy. Maintain list health, domain authentication, and strict adherence to global compliance standards (e.g., CAN-SPAM, GDPR).</li><li><strong>Trend Monitoring:</strong> Stay at the forefront of the industry by monitoring emerging email tools and best practices using resources like Litmus or Email on Acid.</li></ul><p><strong>What You Bring</strong></p><ul><li><strong>Technical Expertise:</strong> Proven experience managing high-volume email marketing campaigns. <strong>Salesforce Marketing Cloud (SFMC)</strong> experience and proficiency with HTML drag-and-drop editors are highly preferred.</li><li><strong>Operational Excellence:</strong> Familiarity with email testing tools and a deep understanding of compliance regulations (CAN-SPAM, GDPR).</li><li><strong>Education:</strong> Bachelor’s degree in Business, Communications, Marketing, IT, or a related field.</li><li><strong>Mindset:</strong> A design-focused eye with extreme attention to detail. You are a multitasker who can manage a high-volume workload without sacrificing quality.</li></ul><p><br></p>
<p>We are looking for a dedicated Collections Specialist to join our team in Oakwood, GA. This role is pivotal in overseeing a high-value portfolio, ensuring prompt payments, and maintaining strong relationships with key clients.</p><p><br></p><p>Responsibilities:</p><p>• Make frequent outbound calls to clients to address overdue accounts and encourage timely payments.</p><p>• Analyze aging reports to identify overdue payments and investigate reasons for delays.</p><p>• Collaborate with cross-functional teams to resolve account discrepancies and streamline collection efforts.</p><p>• Monitor and report on collections metrics, including portfolio performance and payment trends.</p><p>• Maintain accurate and up-to-date customer account information using relevant systems.</p><p>• Identify patterns in customers' payment behaviors and recommend strategies to address underlying causes of non-payment.</p><p>• Utilize advanced Excel functions, such as pivot tables and VLOOKUPs, to analyze data and present performance insights.</p><p>• Communicate effectively with both local and international teams to ensure alignment in collection strategies.</p><p>• Handle large-scale data sets to track and optimize collections processes.</p><p>• Proactively suggest improvements to enhance efficiency in billing and collections procedures.</p>
We are looking for a skilled Collections Specialist to join our team in Alpharetta, Georgia. In this Contract to permanent position, you will play a crucial role in managing cash receipts, reconciling accounts, and maintaining financial accuracy. The ideal candidate will have a keen eye for detail, strong problem-solving abilities, and experience working with commercial and consumer collections.<br><br>Responsibilities:<br>• Accurately record daily cash receipts into customer accounts and ensure all payments are applied correctly.<br>• Investigate account discrepancies, including short payments and misapplications, and resolve customer inquiries.<br>• Perform daily balancing procedures to verify cash postings, sales, and credits align with the general ledger.<br>• Prepare monthly reconciliations of cash receipts to the general ledger.<br>• Update complex Excel reports regularly and provide management with timely updates.<br>• Support the team lead by reviewing daily tasks, redistributing workloads, and ensuring deadlines are met.<br>• Assist with training new team members and providing guidance on new processes.<br>• Provide documentation and support for periodic third-party audits.<br>• Participate in system testing, automation initiatives, and other enhancement projects.<br>• Identify inefficiencies in processes and propose actionable solutions.
We are looking for a detail-oriented Accounts Receivable Specialist to join our team in Suwanee, Georgia. In this long-term contract position, you will play a critical role in managing customer accounts, ensuring financial accuracy, and supporting various accounting functions. This opportunity is ideal for professionals with a strong background in accounts receivable processes and a commitment to delivering exceptional results.<br><br>Responsibilities:<br>• Generate and distribute accurate customer invoices and account statements.<br>• Reconcile customer accounts to ensure all financial data is precise and up-to-date.<br>• Maintain comprehensive accounts receivable records, including tracking payments and updating account statuses.<br>• Investigate and resolve discrepancies or irregularities in customer accounts, addressing inquiries as needed.<br>• Collaborate with cross-functional teams to ensure accurate updates to financial ledgers and journals.<br>• Provide support for shared services responsibilities across multiple affiliates and entities.<br>• Assist with general accounting tasks to support department needs.<br>• Prepare ad hoc reports and assignments as directed by the Accounts Receivable Manager.
<p>🌟 <strong>Now Hiring: Remote Law Firm Partner – Intellectual Property (IP) Specialty</strong> 🌟</p><p><br></p><p>Are you a <strong>rainmaker</strong>, a <strong>difference‑maker</strong>, and a <strong>leader in the making</strong>? Ready to join a modern, fully remote boutique IP firm where transparency, flexibility, and high‑level technical expertise drive success?</p><p><br></p><p>Our client—a <strong>virtual‑first, debt‑free, boutique intellectual property firm</strong> —is seeking an experienced <strong>Partner-Level Attorney</strong> to help lead the practice and continue building a world-class team. This is an exceptional opportunity for a true go‑getter who values autonomy, collaboration, and a culture built on trust—not bureaucracy.</p><p><br></p><p>⚖️ <strong>100% Remote</strong></p><p>⚖️ <strong>Direct Hire</strong></p><p>⚖️ <strong>Bring Your Team (Associates / Patent Agents / Partners)</strong></p><p>⚖️ <strong>Must be barred and in good standing in the state where you practice</strong></p><p><br></p><p>💼 <strong>What You’ll Do</strong></p><p>As a Partner, you’ll lead sophisticated legal work, influence firm direction, and expand your practice with full back-end operational support.</p><p><br></p><p>Your responsibilities may include:</p><p>🔹 Advising clients across IP, regulatory IP, and complex technical industries</p><p>🔹 Driving business development and growing a high-value book of business</p><p>🔹 Leading complex, multi-dimensional client engagements</p><p>🔹 Collaborating with attorneys, agents, and technical specialists</p><p>🔹 Managing your own docket with full autonomy</p><p>🔹 Building and mentoring a team (if desired)</p><p>🔹 Contributing to a high-touch, high-service client culture</p><p><br></p><p>You’ll have:</p><p>✔️ Independence</p><p>✔️ Flexibility</p><p>✔️ A supportive, high-caliber talent pool</p><p>✔️ No administrative burdens (the firm handles it all)</p><p><br></p><p>✨ <strong>Who Thrives Here</strong></p><p>✔️ Self-starters with strong client books</p><p>✔️ Leaders who enjoy autonomy and partnership potential</p><p>✔️ Attorneys who’ve worked remote before—or those confident they can</p><p>✔️ Collaborative minds who value precision, transparency & technical excellence</p><p><br></p><p>Attorneys seeking equity partnership pathways will find abundant opportunity to grow and lead.</p>
We are working with a client near Roswell, GA who is seeking a skilled IT Support Specialist to join their team. This role works closely with the IT Director to ensure hardware, software, and networks are running smoothly, providing technical support to staff, and driving operational efficiency. <br> Key Responsibilities: <br> Maintain fully operational hardware, software, and network systems. Provide technical support and guidance to staff on computer systems and software. Install, configure, and troubleshoot computer systems, mobile devices, and other IT equipment. Support IT security measures and data protection initiatives. Assist with online program development to improve productivity. Train staff on IT systems and new software. Perform additional duties as assigned.
<p>Robert Half is seeking an <strong>Accounts Payable Specialist</strong> to join our <strong>Full-Time Engagement Professional (FTEP) team</strong>. In this role, you are a <strong>full-time Robert Half employee</strong>, earning a competitive salary along with comprehensive benefits, overtime eligibility, and bonus opportunities.</p><p><br></p><p>As a Full-Time Engagement Professional, you will support <strong>medium- to long-term client engagements</strong>, giving you exposure to new systems, industries, and accounting challenges. Even between assignments, you’ll continue to receive a paycheck while building new technical and professional skills. This role is ideal for someone who enjoys stepping into new environments, tackling complex projects, and helping organizations improve or stabilize their accounting operations.</p><p><br></p><p><strong>Engagements May Include:</strong></p><ul><li>Accounting system implementations or conversions</li><li>Account reconciliations</li><li>Mergers and acquisitions support</li><li>Coverage for medical or maternity leaves</li><li>Annual audit preparation</li><li>Staff reductions or peak workload support</li></ul><p>This is an <strong>ongoing opportunity</strong> for a strong Accounts Payable professional. The more diverse your background, the better. The ideal candidate brings hands-on experience with full-cycle AP, including high-volume invoice processing, three-way matching, batching, and coding invoices. Experience with vendor setup, expense reporting, subledger reconciliations, and journal entries is highly valued.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Match, batch, code, and enter invoices</li><li>Post and reconcile AP batches</li><li>Research and resolve invoice discrepancies</li><li>Reconcile AP subledger to the general ledger</li><li>Maintain capital lease and monthly payment schedules</li><li>Use Excel (VLOOKUPs and Pivot Tables) to analyze data</li></ul><p><strong>Qualifications:</strong></p><ul><li>3+ years of accounting or accounts payable experience</li><li>Strong Excel skills</li><li>Experience with large ERP/accounting systems</li><li>Adaptability and eagerness to learn</li></ul>
<p>The Cloud System Administrator will support production and lower-level AWS environments running Linux, as well as Google Workspace, with future support for Azure environments. This role collaborates closely with Configuration Management, Business Analysts, QA, and developers to ensure secure, stable, and successful solution delivery.</p><p>The Cloud System Administrator serves as a technical expert for Linux within the DevOps teams and supports incident and problem management for Windows and Google environments. Key responsibilities include partnering with the change management team on backup, patching, and support processes. The Cloud System Administrator is also responsible for analyzing and presenting performance metrics for Linux environments and plays a vital role in tools integration.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Analyzes business needs and identifies possible opportunities.</li><li>Creates and maintains a customer database.</li><li>Facilitates communication between client and customers (non-state entities, including, but not limited to counties, cities, authorities, citizens, private colleges, universities, and businesses) to assist them in improving products/services, to build relationships, and to increase customer satisfaction.</li><li>Thoroughly reviews relevant data and reports of customers’ activities in order to develop/ implement improvements.</li><li>Assists in identifying new product and service offerings to market.</li><li>Identifies and contacts key stakeholders; penetrates market and introduces product/service offerings.</li><li>Evaluates, analyzes, and determines the appropriate product/service offering opportunities. Has knowledge of client’s services and initiatives.</li><li>Identifies trends from customer interaction which could lead to potential new products for client</li></ul>
<p>Robert Half Marketing and Creative is seeking a talented Production Artist for an on-going, long term contract with a retail client in Buckhead. The Production Artist will be responsible for the preparation of production-ready artwork for release for new marketing collateral concepts, specs, creating mock-ups and components, while maintaining corporate cost goals, brand standards, and overall strategy. The Production Artist will be responsible for the execution and release of material including: environmental, retail signage, in-store visuals, packaging and catalogs</p>
<p>Robert Half HR Solutions is looking for a detail-oriented Benefits Analyst to join our client's engagement on an interim contract basis. This role primarily involves mostly remote work with occasional onsite responsibilities in Atlanta, Georgia. The ideal candidate will have a strong background in benefits coordination and analysis, excellent communication skills, and a customer-focused approach. </p><p><br></p><p>The desired candidate will have experience using ADP TotalSource as well as advanced Excel skills including V-Lookups and Pivot Tables. This role is supporting a robust and friendly HR team who needs support in the benefits area for their 300 employees who are located in nearly every state. Our client is looking to have someone start immediately - please apply today! </p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee employee benefits programs, including medical, dental, vision, and retirement plans.</p><p>• Utilize ticketing systems to address employee inquiries and resolve benefits-related issues efficiently.</p><p>• Collaborate with third-party administrators to ensure seamless handling of multi-state employee benefits.</p><p>• Prepare and maintain accurate documentation related to benefits processes and policies.</p><p>• Support HR teams by providing expert advice and assistance on compensation and benefits matters.</p><p>• Analyze and interpret data using advanced Excel functions such as pivot tables and VLOOKUP to optimize benefits operations.</p><p>• Communicate benefits updates and information clearly and professionally to employees across the organization.</p><p>• Ensure compliance with relevant regulations, including FMLA, and monitor benefits administration for accuracy.</p><p>• Provide exceptional customer service with a calm and patient demeanor to address employee concerns effectively.</p>
