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3 results for Customer Service Specialist in Detroit, MI

Customer Service Representative

Canton, MI
onsite
Temporary / Contract
25 - 26 USD / Hourly
About the job Overview 💰 Join Us as a Financial Aid Advisor! 🎓 Are you passionate about helping students achieve their dreams? As a Financial Aid Advisor, you'll be a trusted guide—helping students and their families navigate the financial aid process with clarity, compassion, and care. Whether you’re working with future students as they get ready to start school or supporting current students as they continue their journey, your mission is to provide friendly guidance, accurate info, and smart solutions every step of the way. If you love fast-paced teamwork, meaningful conversations, and making a real impact—this is the job for you! 🌟 What We Offer $22 - $25 per hour Paid Training Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible, Holiday) Retirement Matching: 50% match on the first 6% of your contributions after 90 days Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby Competitive Insurance: Health, vision, and dental coverage for you and your dependents Pet Insurance: Competitive coverage for your furry family members through ASPCA Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment Responsibilities Guide the Way: Support students through every step of the financial aid process, ensuring they have everything they need to succeed. Deliver Excellence: Provide exceptional service with compassion, clarity, and efficiency, helping students overcome any financial hurdles. Solve Problems: Identify and address barriers to starting or continuing school with creative and effective solutions. Educate and Empower: Explain federal aid, FAFSA, scholarships, and more to help students make informed financial decisions. Collaborate for Success: Work closely with Admissions, Student Services, and other teams to enhance student satisfaction and success. Qualifications Education: High School Diploma or GED required; some college coursework preferred Experience: 3 years in customer service or sales; 2 years in Financial Aid highly preferred Title IV: experience preferred Skills Excellent customer service and communication skills Strong organizational skills and attention to detail Proficiency with computer applications (Word, Excel, SharePoint) It’s all about the reputation. 60 years of experience, trusted by 35+ industry leading brands, 16 campuses, 16 technical programs. But it’s not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We’re on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy! #INSUTI
2026-04-24T00:00:00Z

Customer Experience Specialist

Ann Arbor, MI
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Experience Specialist to provide detail-oriented and customer-focused support during a university commencement event. This is a contract position based in Ann Arbor, Michigan, where you will play a key role in ensuring the event runs smoothly and graduates and guests have an exceptional experience. Responsibilities: • Guide graduating students in completing their index cards and assist photographers with organizing and calling graduates to the stage. • Manage line control by directing students to their designated areas, maintaining order, and verifying names against lists as graduates are announced. • Distribute and collect name cards for graduates, ensuring accuracy and efficiency throughout the process. • Hand out business cards and assist with the organization, setup, and breakdown of event equipment. • Provide clear communication and support to guests, answering questions and addressing any concerns promptly.
2026-04-18T00:00:00Z

Supply Chain Specialist

Ann Arbor, MI
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
Seeking a Supply Chain Specialist in Ann Arbor MI, for a rapidly growing manufacturing company. In this role you will assist with the execution of customer orders from receipt through shipment and invoicing, order entry, production coordination, material planning, inventory accuracy, and on-time delivery. Role is fully onsite and pay up to $27/hr. Duties include: Order Management • Receive and review customer POs • Enter and release orders into ERP/MES • Send order confirmations to customers • Ensure correct revisions, quantities, and due dates Material Planning & Purchasing • Identify raw material requirements (powder, consumables) • Issue POs and manage vendor communication • Track material delivery and resolve shortages Invoicing • Generate invoices upon shipment • Ensure alignment between shipped quantities and billing • Resolve customer billing discrepancies Shipping & Fulfillment • Coordinate and execute shipments • Generate packing slips and shipping documentation • Ensure orders ship complete and on time Production Coordination • Translate orders into executable jobs in system • Track job status and proactively escalate delivery risks Inventory Control • Maintain accurate inventory in ERP (raw, WIP, finished) • Execute transactions tied to production and shipments • Support cycle counts and inventory reconciliation Required Experience • 2–5 years in manufacturing or supply chain • Hands-on ERP experience (order entry, inventory, purchasing) • Experience coordinating orders, materials, or shipments
2026-04-09T00:00:00Z