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29 results for Customer Experience Specialist in Dearborn, MI

Customer Success Specialist
  • Ann Arbor, MI
  • onsite
  • Temporary
  • 20.00 - 24.00 USD / Hourly
  • Seeking an experienced Sales Coordinator to support the Customer Service Team in Ann Arbor MI. This role is. The ideal candidate is team-oriented, detail-oriented, highly organized, and detail oriented, with strong administrative, customer service, and sales communication skills. The position requires comfort working in fast-paced environments and the ability to collaborate effectively within a small team structure. Pay up to $24/hr depending on experience. This role is HYBRID. <br><br>Key Responsibilities: <br>• Respond promptly to customer inquiries via phone and email <br>• Prepare and send warranty quotes and invoices following established procedures and pricing <br>• Process purchase orders, enter payments, and update account records <br>• Track customer correspondence and maintain accurate data in internal systems <br>• Support the creation and maintenance of process documents and customer communication materials <br>• Assist with preparing reports and status updates for management <br>• Coordinate with internal departments to address customer needs and resolve issues <br>• Perform other administrative duties as assigned and strong customer service<br>• Conduct proactive outreach to customers following system purchases <br>• Communicate warranty benefits and terms effectively to drive sales <br>• Follow up with customers as warranty expiration dates approach to facilitate renewals <br>• Track customer information and status in internal systems <br>• Recommend new opportunities and trends based on reports and customer feedback <br>Marketing Support <br>• Assist with marketing initiatives and campaign support as needed <br>• Contribute to customer communication materials and promotional content <br>Team Collaboration <br>• Work collaboratively within a two-person team environment, requiring excellent interpersonal skills <br>• Maintain constant communication with team members via Microsoft Teams throughout the workday <br>• Coordinate efforts to ensure seamless customer experience and operational efficiency <br>Compensation & Benefits <br>• Associate degree or equivalent experience <br>• Strong organizational skills with attention to detail <br>• Clear written and verbal communication abilities with sales acumen <br>• Proficiency in Microsoft Office (including Teams) and familiarity with CRM systems are preferred <br>• Ability to prioritize, multitask, and work both independently and collaboratively <br>• Experience in processing orders, invoices, or contracts is a plus <br>• Comfort with sales conversations and customer relationship building Minimum Requirements <br>• At least 2 years in an administrative, customer service, or sales support role <br>• Proficient in English communication with strong phone presentation skills <br>• Skilled in Microsoft Office applications and the Teams platform <br>• detail oriented attitude and excellent phone etiquette <br>• Ability to thrive in a collaborative team environment <br>• Willingness to engage in sales activities and light marketing support <br>Work Environment • Office environment <br>• Standard business hours, Monday through Friday <br>• Collaborative two-person team structure requiring constant communication and coordination <br>• Initial office-based work with potential remote opportunities
  • 2025-09-16T09:44:04Z
Procurement Specialist
  • Saline, MI
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • Seeking a Procurement Specialist in the Saline MI area. This role is 100% ONSITE M-F 8am - 5pm. The Procurement Specialist is responsible for providing effective customer service for all internal and external customers. They will work diligently to fulfill the commitment of providing the right tool at the right price and the right time, efficiently and accurately performing all tasks related to exceeding our customer’s requirements.<br><br>Job Functions:<br>* Works closely with internal and external customers to ensure optimal service is provided.<br>* Develop effective business relationships with the supply base.<br>* Processes customer and vendor orders according to designated process.<br>* Provides timely and accurate information to incoming customer order status requests.<br>* Works closely with the credit department to resolve disputed A/R and A/P issues.<br>* Manages vendor purchase order follow up and issue resolution.<br>* May handle inventory management and inventory level analysis. <br>* Review inventory for non-moving and overstock items and take appropriate action.<br>* Resolves vendor shipping issues in conjunction with warehouse.<br><br>Competencies:<br>* Customer/Client/Vendor Focus. <br>* Problem Solving & Analysis.<br>* Time Management and Self Motivation <br>* Communication Proficiency.<br>* Teamwork Orientation.<br>* Effective conflict resolution.<br>* Proficient Excel capabilities.<br>* Organization/Prioritization of tasks.<br>* Attention to detail <br><br>Preferred Education Experience:<br>Supply Chain Management a plus but not necessary, on the job training provided. Knowledge of Microsoft Excel and Outlook required. Manufacturing experience a plus, but not required
  • 2025-09-09T21:18:45Z
Client Services Support II
  • Troy, MI
  • remote
  • Temporary
  • - USD / Hourly
  • <p><br></p><p>Responsibilities:</p><p><br></p><p>• Interface directly with customers to provide day-to-day IT support.</p><p>• Offer MAC support, requiring self-initiative and the ability to follow directions.</p><p>• Travel to different sites as needed to provide support.</p><p>• Maintain an accurate record of customer credit and resolve customer inquiries.</p><p>• Monitor customer accounts and take appropriate action.</p><p>• Provide 'White Glove Support' for Executive members of the client base as needed.</p><p>• Contribute to updating existing processes to streamline support as per business requirements.</p><p>• Provide 2nd level MAC support as well as PC and some infrastructure support.</p><p>• Proactively identify, document and escalate issues and requests to limit downtime and maintain a stable technology desk-side environment.</p><p>• Balance competing priorities and maintain the ability to shift focus quickly in response to critical business and customer needs.</p><p>• Maintain physical inventory of company IT equipment and mobile devices accurately for the site.</p><p>• Support large conference rooms/meetings and their respective technologies including Microsoft Teams Rooms and Crestron meeting rooms.</p>
  • 2025-08-18T13:53:42Z
Patient Access Specialist
  • Rochester, MI
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 19.00 USD / Hourly
  • <p>We are looking for a dedicated Patient Access Specialist to join our team in Rochester, Michigan. This part-time position offers an exciting opportunity to work in a fast-paced healthcare environment, supporting both the Labor and Delivery and Emergency Department units. Ideal candidates will excel in handling inbound calls, managing electronic health record systems, and ensuring smooth patient access processes.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound calls with professionalism, addressing patient inquiries and concerns promptly.</p><p>• Manage patient access workflows within electronic health record systems, including Epic, Allscripts, and Cerner.</p><p>• Collaborate with healthcare teams to ensure seamless support for Labor and Delivery and Emergency Department operations.</p><p>• Process authorizations and benefits verifications for patients efficiently and accurately.</p><p>• Assist with billing functions and ensure compliance with healthcare regulations during patient interactions.</p><p>• Cross-train in departmental procedures to provide flexible support across various units.</p><p>• Maintain organized records and documentation within EHR systems to ensure consistency and accuracy.</p><p>• Address scheduling needs, including weekend and holiday rotations, to support 24/7 departmental operations.</p><p>• Communicate effectively with patients and staff, fostering a welcoming and supportive environment.</p><p>• Contribute to the improvement of patient access protocols and workflows.</p>
  • 2025-08-20T12:38:46Z
Call Center Representative
  • Detroit, MI
  • onsite
  • Temporary
  • 14.25 - 16.50 USD / Hourly
  • We are looking for a dedicated Call Center Representative to join our team in Detroit, Michigan. This role involves assisting customers with scheduling COVID-19 vaccine appointments and providing accurate information in a meticulous and empathetic manner. As a long-term contract position, it offers an opportunity to make a meaningful impact while honing your customer service skills.<br><br>Responsibilities:<br>• Assist callers in scheduling appointments for COVID-19 vaccinations, ensuring accuracy and efficiency.<br>• Provide clear and accurate information to customers regarding appointment processes and guidelines.<br>• Maintain strict confidentiality of customer data and sensitive information.<br>• Offer feedback to management regarding service challenges or customer concerns.<br>• Conduct outbound follow-up calls to customers as assigned to ensure satisfaction and resolution.<br>• Accurately input customer data and appointment details into the system.<br>• Stay updated on current policies and procedures to provide the most reliable assistance.<br>• Collaborate with team members to ensure seamless customer service delivery.
  • 2025-09-10T13:54:34Z
Call Center Representative
  • Detroit, MI
  • onsite
  • Temporary
  • 14.25 - 16.50 USD / Hourly
  • We are looking for a dedicated Call Center Representative to join our team in Detroit, Michigan. In this role, you will provide exceptional customer service by assisting callers with scheduling COVID-19 vaccine appointments and offering accurate information. This is a long-term contract position, ideal for someone who excels in communication and data entry.<br><br>Responsibilities:<br>• Assist callers with scheduling their COVID-19 vaccine appointments in a detail-oriented and efficient manner.<br>• Provide accurate and detailed information to customers regarding appointment procedures.<br>• Maintain confidentiality of all customer data and sensitive information.<br>• Offer timely feedback to management regarding any service issues or customer concerns.<br>• Conduct outbound follow-up calls to customers as assigned.<br>• Ensure all interactions are documented accurately for record-keeping purposes.<br>• Continuously strive to improve service quality and customer satisfaction.<br>• Collaborate with team members to address and resolve customer inquiries effectively.
  • 2025-09-10T13:48:42Z
Call Center Representative
  • Detroit, MI
  • onsite
  • Temporary
  • 14.25 - 16.50 USD / Hourly
  • We are looking for a Call Center Representative to join our team in Detroit, Michigan. In this role, you will assist customers with scheduling COVID-19 vaccine appointments and provide accurate information in a detail-oriented and courteous manner. This is a long-term contract position offering a chance to make a meaningful impact while supporting public health initiatives.<br><br>Responsibilities:<br>• Assist callers in scheduling appointments for COVID-19 vaccinations, ensuring a seamless and positive experience.<br>• Provide accurate and timely information to customers regarding appointment availability and procedures.<br>• Maintain confidentiality of customer data and sensitive information at all times.<br>• Communicate customer concerns or service issues to management promptly for resolution.<br>• Conduct outbound follow-up calls to customers as assigned, ensuring needs are met effectively.<br>• Accurately enter and update customer information within the system to maintain data integrity.<br>• Collaborate with team members to ensure consistent service delivery and adherence to protocols.
  • 2025-09-10T13:48:42Z
Call Center Representative
  • Detroit, MI
  • onsite
  • Temporary
  • 14.25 - 16.50 USD / Hourly
  • We are looking for a dedicated Call Center Representative to join our team in Detroit, Michigan. In this long-term contract role, you will be responsible for delivering exceptional customer service while assisting callers with scheduling COVID-19 vaccine appointments and providing accurate information. This position requires strong communication skills, attention to detail, and a commitment to maintaining confidentiality.<br><br>Responsibilities:<br>• Assist callers in scheduling appointments for COVID-19 vaccinations, ensuring a smooth and efficient process.<br>• Provide accurate and timely information to customers regarding appointment availability and procedures.<br>• Uphold strict confidentiality standards when handling customer data and sensitive information.<br>• Offer constructive feedback to management regarding service issues or customer concerns.<br>• Conduct outbound follow-up calls with customers as assigned to ensure their needs are met.<br>• Maintain accurate records of interactions and appointments through precise data entry.
  • 2025-09-10T13:54:34Z
E-Commerce Specialist
  • Southfield, MI
  • remote
  • Temporary
  • - USD / Hourly
  • Robert Half is seeking an experienced Ecommerce Marketing Specialist for a contract to permanent  position with our client in Southfield, Michigan. As an Ecommerce Marketing Specialist, you will be responsible for driving online sales and optimizing the client's ecommerce platform to enhance the customer shopping experience.     Responsibilities:     Develop and execute ecommerce marketing strategies to increase online traffic, conversion rates, and revenue.  Manage and optimize the ecommerce platform, ensuring product listings are accurate and up to date.  Collaborate with the marketing team to create compelling product descriptions and engaging content.  Conduct market research and analyze competitor activities to identify opportunities and trends.  Implement SEO and SEM best practices to improve the website's search engine rankings.  Utilize analytics tools to measure website performance, track KPIs, and identify areas for improvement.  Work within ecommerce platforms like Woocommerce, Salesforce Commerce Cloud, Shopify, Squarespace, Amazon Seller Central.   Coordinate with cross-functional teams to plan and execute promotional campaigns.  Monitor and respond to customer feedback and inquiries to enhance customer satisfaction.  Stay up to date with ecommerce industry trends and best practices.
  • 2025-09-09T18:08:58Z
Call Center Representative
  • Detroit, MI
  • onsite
  • Temporary
  • 14.25 - 16.50 USD / Hourly
  • We are looking for a dedicated Call Center Representative to join our team in Detroit, Michigan. In this long-term contract role, you will play a vital part in assisting customers with scheduling appointments and providing accurate information. This position requires excellent communication skills, attention to detail, and a commitment to maintaining confidentiality.<br><br>Responsibilities:<br>• Assist callers in scheduling appointments for COVID-19 vaccines, ensuring a seamless process.<br>• Provide clear and accurate information to customers regarding appointment procedures.<br>• Maintain confidentiality of all customer data and information at all times.<br>• Deliver timely feedback to management regarding service issues or customer concerns.<br>• Conduct outbound follow-up calls to customers as assigned.<br>• Accurately input data into systems while ensuring all information is properly recorded.
  • 2025-09-10T13:54:34Z
Customer Service/Receptionist
  • Flint Nt, MI
  • onsite
  • Temporary
  • 15.00 - 17.00 USD / Hourly
  • We are looking for a friendly and organized Customer Service/Receptionist to join a healthcare facility in Flint NT, Michigan. In this Contract position, you will play a key role in welcoming visitors, managing inquiries, and assisting with administrative tasks to ensure smooth operations. The ideal candidate is reliable, detail-oriented, and thrives in a fast-paced environment.<br><br>Responsibilities:<br>• Greet visitors as they arrive, determine their needs, and direct them to the appropriate departments.<br>• Document interactions and communications thoroughly to maintain accurate records.<br>• Schedule appointments, make reminder calls, and follow up with patients who miss scheduled visits.<br>• Update and manage Electronic Medical Records as required.<br>• Handle incoming calls using a multi-line phone system, providing solutions or routing inquiries appropriately.<br>• Distribute mail, maintain office supplies, and perform general clerical tasks.<br>• Type correspondence, reports, and other documents with accuracy.<br>• Assist with special projects and additional administrative duties as assigned.<br>• Provide exceptional customer service by addressing inquiries with patience and professionalism.
  • 2025-09-11T12:59:09Z
Accounting specialist
  • Wixom, MI
  • onsite
  • Contract / Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • We are offering a permanent employment opportunity for an Accounting Specialist in the manufacturing industry, located in WIXOM, Michigan, United States. As an Accounting Specialist, you will play a vital role in managing the financial records of our organization, including processing invoices, managing checks, and maintaining property management records.<br><br>Responsibilities<br>• Accurate and efficient processing of customer invoices.<br>• Assisting with leasing and CAM cost management.<br>• Handling of property management tasks including collecting rents and lease management.<br>• Utilizing Sage Software for property management and financial record keeping.<br>• Ensuring accurate record-keeping of customer credits.<br>• Resolving customer inquiries related to financial matters.<br>• Monitoring customer accounts and taking appropriate action as required.<br>• Typing and documentation duties related to lease and property management.<br>• Applying received checks against open receivables.<br>• Filing and keeping up with leases and other financial documents.
  • 2025-09-02T15:04:01Z
Human Resources (HR) Assistant
  • Ann Arbor, MI
  • onsite
  • Temporary
  • 19.00 - 21.00 USD / Hourly
  • Robert Half has an excellent career opportunity for an articulate, highly skilled Human Resources Assistant supporting a client-based Ann Arbor MI in the Hospitality industry. This position is based in a dynamic and fast-paced environment. All candidates will be required to take a typing test. Must be able to work 8:30am - 5:30pm. This role is mainly on-site Monday-Thursday and will be remote on Fridays. Pay up to $21/hr. <br><br>Summary: This position is responsible for supporting all team members regarding general Human Resources and Payroll inquiries via telephone, chat, and email. This position will take necessary investigative measures to assist the caller in resolving the issue. This position requires strong communication skills, the ability to adhere to company policy and procedures, and the ability to multi-task.<br><br>RESPONSIBILITIES AND DUTIES as the Human Resources Assistant:<br><br>Act as first point of telephone and email contact for all 14,000+ corporate team members regarding general Human Resources and Payroll inquiries.<br>• Answer incoming calls from all team members within agreed SLA.<br>• Respond and resolve e-mails within written SLA. Triage the incoming e-mails between Level 1, Level 2, Benefits, and Payroll.<br>• Document each call and e-mail into call tracking software, by subject, call type, and priority.<br>• Answer inquiries and troubleshoots cases based on department SOPs and legal guidelines.<br>• Use Peoplesoft, Pulse, and ServiceNow resources to investigate the situation based on details provided by the team member and within our systems of record.<br>• If a case cannot be resolved at first point of contact, make an assignment for the correct department and escalate, or provide the caller with the correct contact information to assist in resolving their inquiry.<br>Enter employee data into Pulse (Store POS system and employee record database)<br>• Manage alert for employee data entry transactions in Pulse. Complete necessary updates to Pulse based on priority assigned.<br>• Escalate unverified Pulse issues to Level 2.<br><br>Process Leave of Absence cases<br>• Create tickets from enquiries or form completions within Service Now for the LOA specialist to process<br>• Send out packets and leave updates to team members and HRBPs<br>• Provide updates, benefits information, and contact information to team members on a leave of absence, when needed.<br><br>Improving existing processes<br>• Actively giving feedback on creating or improving current processes.<br>• Documenting processes that can be improved on.<br><br>Complete ad-hoc projects<br>• Participate in HR initiatives on a project basis<br>• Review project work with HR-Operations Management and identify efficiencies learned<br>• Communicate progress on project work to HR-Operations Management<br><br>QUALIFICATIONS<br>• Associate degree or equivalent work experience.<br>• 2+ years support HR in some capacity is a must<br>• Excellent phone communication skills<br>• Solid written communication skills<br>• Must have a strong customer service focus<br>• Attention to detail<br>• Bilingual in English/Spanish preferred<br>• Knowledge of human resources and/or payroll processes is a plus
  • 2025-08-21T15:24:41Z
Patient Registration
  • Warren, MI
  • onsite
  • Temporary
  • 19.00 - 19.00 USD / Hourly
  • We are looking for a dedicated Patient Registration Specialist to join our healthcare team in Warren, Michigan. In this role, you will support the intake and registration process for patients while providing exceptional customer service. This is a long-term contract position with midnight shifts (11 PM - 7:30 AM), including rotating weekends and holidays.<br><br>Responsibilities:<br>• Accurately register patients in the emergency department, inpatient, and outpatient settings.<br>• Assist patients with technology and ensure a seamless registration experience.<br>• Verify medical insurance information and ensure proper documentation.<br>• Maintain a high level of accuracy in data entry during the registration process.<br>• Provide excellent customer service to patients and their families.<br>• Collaborate with the department team to handle additional tasks as needed.<br>• Adhere to healthcare protocols, including COVID-19 vaccination, flu shots, and occupational health screenings.<br>• Work on rotating shifts, including weekends and holidays, to meet department needs.
  • 2025-08-18T15:29:22Z
Patient Registration
  • Rochester, MI
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 19.00 USD / Hourly
  • <p>We are looking for a dedicated Patient Registration Specialist to join our team in Rochester, Michigan on second shift. This Contract-to-Permanent position offers an excellent opportunity for individuals with strong customer service abilities and accurate data-entry skills to contribute to a healthcare environment. The role will require flexibility in scheduling, including virtual training and rotating shifts, along with adherence to health and safety requirements.</p><p><br></p><p>Responsibilities:</p><p>• Perform patient registration for emergency room visits, inpatient admissions, and outpatient services.</p><p>• Assist patients in navigating technology and resolving any technical issues during the registration process.</p><p>• Verify and update patient information accurately to ensure seamless scheduling and insurance processing.</p><p>• Deliver exceptional customer service by addressing patient inquiries and concerns with attention to detail.</p><p>• Collaborate with other departments to ensure smooth operational workflows.</p><p>• Maintain compliance with organizational policies, including health screenings, COVID vaccination, and flu shot requirements.</p><p>• Adapt to varying shift schedules, including virtual training and midnight rotations.</p><p>• Support additional departmental tasks as needed to optimize patient care and administrative efficiency.</p>
  • 2025-08-20T12:54:58Z
Client Service Associate
  • Toledo, OH
  • onsite
  • Temporary
  • 25.00 - 30.00 USD / Hourly
  • <p>We are looking for a highly organized and detail-oriented Client Service Associate with Financial Service experience to provide critical support to advisors while ensuring a seamless and exceptional client experience. This long-term contract position is based in Toledo, Ohio, and requires an individual with relevant experience who excels in prioritizing tasks and maintaining accuracy in a fast-paced environment. </p><p><br></p><p>Responsibilities:</p><p>• Prepare client meeting materials and complete follow-up documentation, ensuring all service requests are processed promptly and accurately.</p><p>• Manage investment and insurance applications with precision, adhering to deadlines and compliance standards.</p><p>• Track the insurance underwriting process and communicate updates to clients in a timely and organized manner.</p><p>• Coordinate investment account activities, including opening, funding, and trading operations.</p><p>• Maintain up-to-date and accurate client records using organizational systems and custodial platforms.</p><p>• Collaborate with custodians and vendors to address and resolve account-related concerns efficiently.</p><p>• Ensure adherence to confidentiality policies and regulatory guidelines while supporting compliance standards.</p><p>• Assist advisors in delivering a seamless and high-quality experience for clients.</p><p>• Handle general administrative tasks to optimize office operations and workflow.</p><p>• Utilize tools like Microsoft Office Suite and Wellscape to manage calendars and travel arrangements effectively.</p>
  • 2025-09-10T20:14:04Z
Accounts Receivable Specialist
  • Southfield, MI
  • onsite
  • Contract / Temporary to Hire
  • 22.84 - 26.44 USD / Hourly
  • We are looking for a skilled Accounts Receivable Specialist to join our team in Southfield, Michigan. This is a Contract to permanent position offering the opportunity to contribute to essential financial operations. The ideal candidate will have experience in collections, billing, and cash application processes, ensuring the accuracy and efficiency of receivables management.<br><br>Responsibilities:<br>• Manage the accounts receivable process, including invoicing, billing, and cash application functions.<br>• Oversee and execute commercial collections to ensure timely payments from clients.<br>• Reconcile cash activities and maintain accurate financial records.<br>• Communicate with customers to address payment discrepancies and resolve outstanding issues.<br>• Collaborate with internal teams to ensure accurate billing and reporting.<br>• Monitor customer accounts to identify overdue payments and implement follow-up actions.<br>• Prepare and analyze accounts receivable reports to track performance and trends.<br>• Ensure compliance with company policies and relevant regulations in all receivable activities.<br>• Identify opportunities for process improvements within the accounts receivable function.
  • 2025-09-09T13:29:01Z
Collections Specialist
  • Wixom, MI
  • onsite
  • Temporary
  • 24.70 - 28.60 USD / Hourly
  • We are looking for a dedicated Collections Specialist to join our team on a contract basis in Wixom, Michigan. In this role, you will focus on recovering outstanding debts and ensuring accurate tracking of payments. This is a fully on-site position for an initial duration of six weeks, with the possibility of extension.<br><br>Responsibilities:<br>• Conduct collection calls to recover outstanding debts and maintain consistent follow-up with clients.<br>• Monitor and track debt using Excel to ensure accurate and up-to-date records.<br>• Collaborate with internal teams to process cash applications and resolve payment discrepancies.<br>• Maintain detailed documentation of collection activities and ensure compliance with company policies.<br>• Communicate effectively with customers to negotiate payment plans and resolve disputes.<br>• Analyze aging reports to prioritize collection efforts and meet recovery targets.<br>• Provide regular updates to management on collection progress and challenges.<br>• Utilize relevant software tools to streamline collection processes and improve efficiency.
  • 2025-09-09T13:29:01Z
Accounts Receivable Specialist
  • Detroit, MI
  • onsite
  • Contract / Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • We are in search of an Accounts Receivable Specialist to become part of our team. This role is based in our office in Detroit, Michigan and offers a contract to permanent employment opportunity. As an Accounts Receivable Specialist, you will play a key role in managing customer accounts, processing credit applications with accuracy, and handling customer inquiries with efficiency.<br><br>Responsibilities<br>• Manage and monitor customer accounts to ensure accuracy<br>• Handle customer inquiries and resolve issues in a timely manner<br>• Process customer credit applications with precision and efficiency<br>• Maintain detailed and accurate customer credit records<br>• Carry out billing functions as required<br>• Utilize Accounts Receivable (AR) skills to enhance financial operations
  • 2025-08-26T22:35:13Z
Digital Marketing Specialist
  • Southfield, MI
  • remote
  • Temporary
  • - USD / Hourly
  • <p>Robert Half is seeking a results-driven Digital Marketing Specialist for a long-term employment opportunity in Southfield, Michigan. As a Digital Marketing Specialist, you will be responsible for developing and implementing digital marketing strategies to enhance online presence and drive customer engagement. </p><p>  </p><p>Responsibilities: </p><p> </p><p>Plan, execute, and optimize digital marketing campaigns across various channels such as social media, search engine marketing (SEM), email marketing, and display advertising. </p><p>Monitor and analyze campaign performance using analytics tools to identify areas for improvement and optimize conversion rates. </p><p>Conduct market research and competitor analysis to identify digital marketing trends and opportunities. </p><p>Track and report on key metrics to measure the success of digital marketing initiatives. </p>
  • 2025-09-09T18:04:14Z
Grant Accountant
  • Detroit, MI
  • onsite
  • Contract / Temporary to Hire
  • 25.13 - 29.10 USD / Hourly
  • <p>POSITION SUMMARY</p><p>Position is responsible for conducting reimbursement billing activities related to various Federal, </p><p>State and local grants and contracts.</p><p>ESSENTIAL JOB DUTIES AND RESPONSIBILITIES</p><p>1 Track the schedule of reimbursement billing deadlines and submit billings according to </p><p>the schedule</p><p>2 Track expenses to assure all funds have been expended each year</p><p>3 Prepare reimbursement billings in accordance with the formats and content required by </p><p>each granting agency</p><p>4</p><p>Submit reimbursement billings and required support to appropriate contact at each </p><p>granting agency and maintain correspondence to ensure timely receipt of </p><p>reimbursement</p><p>5 Prepare and submit monthly financial reports required by granting agencies</p><p>6 Assist in preparation of new and all revisions of the grant budgets</p><p>7</p><p>Monitor budget-to-actual and work with Grant Administrator and program personnel to </p><p>formulate projections and budget amendments</p><p>8</p><p>Review contracts and awards to determine allowable costs, appropriate billing formats, </p><p>budget amendment requirements, and submittal deadlines.</p><p>9 Maintain appropriate documentation for each billing for each grant</p><p>10 Assist with annual audit activities</p><p>11 Participate in administrative staff meetings, agency committees, and other projects as </p><p>assigned</p><p>12 Adhere to Southwest Solutions policies and procedures</p><p>JOB TITLE: </p><p>Grants Billing Specialist</p><p>CLASSIFICATION: </p><p>Non-Union</p><p>CENTER OF EXCELLENCE & UNIT:</p><p>SWS - Finance</p><p>SUPERVISES:</p><p>No</p><p>REPORTS TO:</p><p>Grants Administrator</p><p>FLSA STATUS:</p><p>Non-Exempt</p><p>Creation Date: May 2017 Revision Date: March 2021</p><p>13 Adhere to Southwest Solutions code of ethics, and comply with local, state and federal </p><p>laws</p><p><br></p>
  • 2025-08-28T16:14:13Z
Tax Manager - Public
  • Troy, MI
  • onsite
  • Permanent
  • 120000.00 - 130000.00 USD / Yearly
  • We are looking for an experienced Tax Manager to join our team in Troy, Michigan. In this role, you will oversee tax compliance and planning activities for a diverse client portfolio that includes individuals, corporations, partnerships, and trusts. This is a fantastic opportunity to work in a collaborative environment, mentor entry-level team members, and contribute to strategic initiatives across multiple industries.<br><br>Responsibilities:<br>• Oversee the preparation and review of federal, state, and local tax returns for individuals, corporations, partnerships, and trusts.<br>• Provide expert tax planning and consulting services to clients in a variety of industries.<br>• Supervise, train, and mentor staff accountants and senior associates, fostering growth and development.<br>• Build and maintain strong client relationships, ensuring exceptional service delivery.<br>• Conduct research on complex tax issues and provide clear, well-supported recommendations.<br>• Identify and implement opportunities to improve processes and enhance efficiency.<br>• Collaborate with clients to address tax compliance questions and develop tailored solutions.<br>• Stay updated on changes in tax regulations and ensure compliance across all engagements.
  • 2025-09-04T20:59:03Z
GA4 Expert
  • Detroit, MI
  • remote
  • Temporary
  • - USD / Hourly
  • Are you a GA4 expert with agency experience, passionate about driving insights and optimizing digital marketing campaigns? Robert Half is seeking GA4 professionals with an agency background for exciting contract and permanent opportunities. If you have experience implementing and analyzing GA4 setups for clients, we’d love to connect!  <br> What You’ll Be Doing:  Implementing and configuring GA4 for client websites and mobile apps, ensuring precise tracking of user behavior, events, and conversions.  Setting up UTM parameters and custom event tracking to measure the effectiveness of client campaigns across multiple channels.  Analyzing GA4 data to provide actionable insights that support client marketing strategies and performance optimization.  Creating and customizing dashboards and reports in GA4 to track key performance metrics, including user engagement, traffic sources, and ecommerce performance.  Collaborating with internal teams (marketing, creative, development) and clients to ensure data accuracy and alignment with business objectives.  Troubleshooting and optimizing GA4 setup to ensure accurate reporting and seamless integration with other marketing technologies.  Providing insights and recommendations to clients on how to improve campaign performance based on GA4 data.
  • 2025-09-09T18:18:46Z
Paid Media Expert
  • Southfield, MI
  • remote
  • Temporary
  • - USD / Hourly
  • Are you a paid media expert with agency experience, ready to make an impact? Robert Half is actively seeking paid media professionals with a strong agency background to join a variety of contract and permanent opportunities. If you’re passionate about driving results through strategic paid campaigns, let’s chat!  <br> What You’ll Be Doing:  Developing and executing paid media strategies across platforms like Google Ads, Facebook, LinkedIn, and more.  Managing multi-channel campaigns for clients, optimizing for maximum ROI through data-driven insights.  Conducting in-depth analysis of campaign performance, adjusting strategies to improve performance and meet KPIs.  Collaborating with cross-functional teams (creative, account management, etc.) to ensure campaigns align with client goals and branding.  Overseeing budget allocation, bid strategies, and ad creative to ensure campaigns are efficient and effective.  Staying on top of industry trends, new platforms, and best practices to keep campaigns cutting-edge.
  • 2025-09-09T17:44:08Z
Email Marketing Manager
  • Livonia, MI
  • onsite
  • Permanent
  • 90000.00 - 120000.00 USD / Yearly
  • <p>We are looking for an experienced Email Marketing Specialist to lead and optimize email marketing strategies for a dynamic company in Livonia, Michigan. In this role, you will leverage your expertise to design impactful campaigns, improve customer engagement, and drive measurable business outcomes. The ideal candidate will bring a strong background in email marketing platforms, campaign development, and strategic planning.</p><p><br></p><p>Responsibilities:</p><p>• Develop, execute, and optimize email marketing campaigns to engage target audiences and achieve business objectives.</p><p>• Utilize advanced email marketing platforms to design and implement campaigns, ensuring high delivery and engagement rates.</p><p>• Craft visually appealing and responsive HTML emails that align with brand guidelines and resonate with recipients.</p><p>• Conduct A/B testing and analyze campaign performance to refine strategies and maximize effectiveness.</p><p>• Collaborate with cross-functional teams to align email marketing efforts with broader CRM and marketing initiatives.</p><p>• Maintain and enhance customer databases to improve segmentation and targeting.</p><p>• Lead strategic planning for email marketing, setting clear goals and KPIs to measure success.</p><p>• Stay updated on industry trends and best practices to continuously improve email marketing performance.</p><p>• Manage Adobe Campaigns and other tools to streamline campaign workflows and automate processes.</p><p>• Monitor and ensure compliance with email marketing regulations, including CAN-SPAM and GDPR.</p>
  • 2025-08-21T19:28:57Z
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