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3 results for Customer Experience Specialist in Dearborn, MI

Customer Service Representative

Pontiac, MI
onsite
Temporary / Contract
19 - 23 USD / Hourly
We are looking for a Customer Service Representative to support day-to-day customer interactions and order coordination for a long-term contract opportunity in Pontiac, Michigan. This position focuses on delivering responsive service, managing order-related activity, and working closely with internal teams to keep shipments and customer requests on track. The ideal candidate brings strong communication skills, a customer-first mindset, and the ability to learn systems and processes quickly in a fast-paced environment. Responsibilities: • Respond to customer inquiries regarding orders, service requests, and product-related needs with clear and thorough communication. • Identify customer requirements and recommend appropriate support to help maintain smooth business operations. • Partner with internal departments to confirm product availability and help ensure orders are fulfilled on schedule. • Handle order processing, prepare shipping paperwork, and resolve routine issues that may affect customer satisfaction. • Monitor shipment progress and coordinate with transportation and shipping teams to support timely deliveries. • Maintain accurate customer records and update account details based on current requirements and service needs. • Provide prompt support to both internal teams and external customers to ensure a high standard of service. • Contribute to monthly performance objectives established by leadership through consistent execution and follow-through.
2026-06-02T00:00:00Z

Creative Marketing Specialist

Southfield, MI
onsite
Permanent / Full Time
60000 - 80000 USD / Yearly
We are looking for a Creative Marketing Specialist to support a dynamic financial services organization in Southfield, Michigan. This position combines visual design expertise with strategic marketing execution, partnering closely with leadership to produce impactful campaigns, presentations, and event materials. The ideal candidate brings strong Adobe Creative Suite skills, thrives in a fast-moving environment, and can manage multiple priorities while maintaining a consistent brand presence. Responsibilities:• Develop detail-oriented marketing materials such as presentations, print pieces, digital assets, and social media content using Adobe Creative Suite.• Collaborate with senior leaders to shape marketing strategies and translate ideas into effective deliverables.• Oversee several concurrent marketing projects and marketing operations, setting priorities and driving projects forward to meet deadlines.• Ensure all external and internal materials reflect established brand standards across both business-to-business and business-to-consumer initiatives.• Produce marketing work that aligns with the expectations of a regulated financial services environment.• Provide guidance and support to team members at the start of their careers while contributing to the continued growth of the marketing function.
2026-05-14T00:00:00Z

Supply Chain Specialist

Ann Arbor, MI
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
Seeking a Supply Chain Specialist in Ann Arbor MI, for a rapidly growing manufacturing company. In this role you will assist with the execution of customer orders from receipt through shipment and invoicing, order entry, production coordination, material planning, inventory accuracy, and on-time delivery. Role is fully onsite and pay up to $27/hr. Duties include: Order Management • Receive and review customer POs • Enter and release orders into ERP/MES • Send order confirmations to customers • Ensure correct revisions, quantities, and due dates Material Planning & Purchasing • Identify raw material requirements (powder, consumables) • Issue POs and manage vendor communication • Track material delivery and resolve shortages Invoicing • Generate invoices upon shipment • Ensure alignment between shipped quantities and billing • Resolve customer billing discrepancies Shipping & Fulfillment • Coordinate and execute shipments • Generate packing slips and shipping documentation • Ensure orders ship complete and on time Production Coordination • Translate orders into executable jobs in system • Track job status and proactively escalate delivery risks Inventory Control • Maintain accurate inventory in ERP (raw, WIP, finished) • Execute transactions tied to production and shipments • Support cycle counts and inventory reconciliation Required Experience • 2–5 years in manufacturing or supply chain • Hands-on ERP experience (order entry, inventory, purchasing) • Experience coordinating orders, materials, or shipments
2026-05-27T00:00:00Z