We are looking for a dedicated Help Desk Analyst to join our team in West Jefferson, Ohio. This long-term contract position offers an excellent opportunity to provide technical support and assist with IT-related tasks. If you have a knack for solving technical issues and a strong understanding of IT systems, we encourage you to apply.<br><br>Responsibilities:<br>• Provide comprehensive support for desktop computers, laptops, and mobile devices.<br>• Diagnose and resolve hardware, software, and network-related problems.<br>• Manage basic system administration tasks, including user accounts, permissions, and updates.<br>• Monitor, configure, and maintain network systems to ensure operational efficiency.<br>• Create and update documentation for technical procedures and solutions.<br>• Offer assistance on IT-related projects and initiatives as required.<br>• Respond to service desk tickets promptly and ensure timely resolutions.<br>• Deliver technical guidance to users both on-site and remotely.
<p><strong>Business Systems Consultant III</strong></p><p><strong>Location</strong>: Remote </p><p><strong>Schedule</strong>: Monday – Friday, 8:00 AM – 5:00 PM EST </p><p><strong>Duration</strong>: 12 months (Contract)</p><p><br></p><p><strong>Job Overview:</strong></p><p>We are seeking a highly skilled Business Systems Consultant III to support enterprise-level HR systems initiatives. This role will focus on ServiceNow HRSD (Human Resource Service Delivery) and requires a strong background in systems consulting, project leadership, and technical support within HR domains.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a Business Systems Consultant within the Corporate HR Service Center.</li><li>Provide technical support for HR-related software and systems.</li><li>Troubleshoot and resolve application issues; implement enhancements as needed.</li><li>Lead and support large-scale projects, including user testing and implementation.</li><li>Collaborate with project managers, developers, QA analysts, and business stakeholders.</li><li>Gather and document business requirements; support system design and implementation.</li><li>Maintain project documentation and track issues throughout the lifecycle.</li><li>Add new services to the employee center portal and support ongoing enhancements.</li></ul>
We are looking for a visionary IT Director to lead our technology strategy and operations in Miamisburg, Ohio. This role requires a dynamic leader who can oversee enterprise IT systems, drive innovation, and ensure the organization remains at the forefront of digital transformation. The ideal candidate will thrive in a collaborative environment, leveraging their technical expertise and leadership skills to deliver scalable solutions.<br><br>Responsibilities:<br>• Develop and implement a comprehensive IT strategy that aligns with the company’s growth objectives and digital transformation goals.<br>• Lead and mentor a high-performing IT team, fostering a culture of accountability and continuous improvement.<br>• Collaborate with department leaders to translate business requirements into effective technology solutions.<br>• Evaluate and integrate emerging technologies to enhance infrastructure and drive innovation.<br>• Oversee the management of IT operations, including system infrastructure, cloud environments, and user support.<br>• Establish and enforce IT policies, procedures, and service-level agreements to ensure operational excellence.<br>• Manage relationships with external vendors and service providers to optimize cost and performance.<br>• Direct cybersecurity initiatives, including risk management, threat detection, incident response, and compliance with industry standards.<br>• Support enterprise scaling efforts, including system integration and M& A activities.<br>• Ensure the organization’s IT systems and processes are future-proof and resilient.
