<p>Role Overview</p><p>This senior‑level role is responsible for leading business system application process improvements and system enhancements on a modern ServiceNow platform. You will serve as a subject matter expert across Employee Service Management applications and partner with stakeholders to support service requests, defects, and change initiatives.</p><p> </p><p>Key Responsibilities</p><ul><li>Serve as an SME for ServiceNow Employee Service Management (ESM) applications, including: </li><li>HR Service Delivery (HRSD)</li><li>Employee Relations</li><li>Employee Center</li><li>Journey Management</li><li>Knowledge Management</li><li>HR Integrations</li><li>Lead configuration efforts and continuous improvements across ServiceNow modules</li><li>Develop and maintain ServiceNow reports and dashboards</li><li>Support service requests, defect resolution, and change requests</li><li>Partner with business and technical teams to drive scalable, efficient solutions</li></ul><p><br></p>
We are looking for an experienced HCM Oracle Analyst to join our team on a long-term contract basis in Cincinnati, Ohio. This role requires someone who is detail oriented and can effectively manage enterprise application testing and development, focusing on Oracle Cloud modules. The ideal candidate will play a key role in ensuring seamless integration and optimized functionality of systems.<br><br>Responsibilities:<br>• Conduct comprehensive testing for enterprise applications, with a focus on Oracle Cloud solutions.<br>• Develop and execute detailed test scripts tailored to specific modules and functionalities within Oracle Cloud.<br>• Collaborate with stakeholders to gather and analyze business requirements, translating them into effective technical solutions.<br>• Configure and optimize Oracle modules, including Recruiting, Workforce Compensation, and Incentive Compensation.<br>• Implement and support HR Service Delivery tools, ensuring streamlined operations and user satisfaction.<br>• Provide expertise in workforce scheduling and labor optimization processes.<br>• Utilize analytics tools to generate insights that support decision-making and operational improvements.<br>• Manage API development and configuration tasks to enhance system connectivity.<br>• Support Salesforce development initiatives to align with organizational goals.<br>• Ensure proper documentation and adherence to configuration management practices.
We are looking for an experienced HCM Oracle Analyst to join our team on a long-term contract basis in Cincinnati, Ohio. In this role, you will leverage your expertise in Oracle Cloud and enterprise application testing to support various modules critical to organizational success. The position offers an excellent opportunity to collaborate on innovative solutions and contribute to optimizing workforce-related processes.<br><br>Responsibilities:<br>• Conduct thorough testing of Oracle Cloud applications to ensure functionality and reliability.<br>• Develop comprehensive test scripts and cases tailored to Oracle Cloud modules.<br>• Collaborate with stakeholders to gather requirements and translate them into actionable configurations.<br>• Provide expertise in core modules such as Recruiting, Talent & Touchpoints, and Workforce Compensation.<br>• Support the implementation and optimization of Workforce Scheduling and Labor Optimization tools.<br>• Utilize HR Service Delivery solutions, including Help Desk functionalities, to enhance user experience.<br>• Leverage Oracle Analytics to provide insights and improve decision-making processes.<br>• Design and maintain client-side scripting to enhance system performance.<br>• Create and manage business requirement documents to streamline project workflows.<br>• Deliver API and Salesforce development support to ensure seamless integration across platforms.
<p><br></p><p><strong>Overview</strong></p><p>We are seeking a motivated Application Support Analyst to join our growing team. In this role, you will act as a system and cloud administrator supporting a diverse portfolio of enterprise applications for multiple clients across various industries. You’ll work closely with senior analysts and technical leads to ensure the stability, performance, and reliability of mission‑critical systems.</p><p>This is an excellent opportunity for someone early in their IT career who is eager to learn, grow, and gain hands‑on experience with leading enterprise technologies.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Application & System Support</strong></p><ul><li>Monitor application and system performance across client environments to ensure uptime and reliability.</li><li>Perform routine system administration tasks in platforms such as SAP, Microsoft Azure, Linux, and Oracle.</li><li>Assist with configuration, deployment, and maintenance of enterprise applications.</li></ul><p><strong>Incident & Ticket Management</strong></p><ul><li>Manage incoming support tickets, ensuring timely triage, investigation, and resolution.</li><li>Document issues, troubleshooting steps, and resolutions in accordance with internal processes.</li><li>Escalate complex issues to senior team members or vendor support when necessary.</li></ul><p><strong>Troubleshooting & Root Cause Analysis</strong></p><ul><li>Diagnose technical issues related to application functionality, integrations, infrastructure, and user access.</li><li>Collaborate with cross‑functional teams to identify root causes and implement long‑term solutions.</li><li>Support patching, updates, and system enhancements to maintain optimal performance.</li></ul><p><strong>Client Interaction & Service Delivery</strong></p><ul><li>Communicate clearly and professionally with clients regarding issue status, resolutions, and system updates.</li><li>Contribute to a positive client experience by delivering reliable, proactive support.</li><li>Participate in on‑call rotations as needed.</li></ul><p><br></p><p><strong>Required Skills & Qualifications</strong></p><ul><li>Foundational knowledge of enterprise systems such as SAP, Azure, Linux, or Oracle (coursework or internship experience acceptable).</li><li>Basic understanding of cloud concepts, system administration, and application architecture.</li><li>Strong analytical and problem‑solving skills.</li><li>Ability to manage multiple tasks in a fast‑paced environment.</li><li>Excellent written and verbal communication skills.</li><li>Eagerness to learn new technologies and grow within the role.</li></ul><p><br></p><p><br></p><p><br></p>
We are looking for a skilled Data Analyst / Engineer to join our team in Marysville, Ohio. In this long-term contract position, you will play a vital role in analyzing complex data sets, developing solutions, and ensuring data security and quality. This onsite role requires working four days a week on location, collaborating with cross-functional teams to drive insightful decision-making.<br><br>Responsibilities:<br>• Analyze and interpret complex data sets to uncover meaningful insights and trends.<br>• Design and maintain efficient data pipelines utilizing AWS services such as S3, Redshift, and Lambda.<br>• Collaborate with developers, designers, and business stakeholders to gather requirements and deliver tailored data solutions.<br>• Present findings and recommendations effectively to both technical and non-technical audiences.<br>• Lead data-related projects, ensuring accurate and timely delivery of tasks.<br>• Implement data governance standards and best practices to maintain data integrity and security.<br>• Create and manage data models, dashboards, and reports to visualize performance metrics.<br>• Troubleshoot data issues and provide technical support to resolve challenges.<br>• Stay informed on emerging data technologies to improve processes and outcomes.
<p>Project Manager – Global ITSM Rollout</p><p><strong>Location:</strong> Marysville, OH</p><p><strong>Work Type:</strong> Onsite – 4 days per week</p><p><strong>Travel:</strong> Yes (TBD)</p><p><strong>Overtime:</strong> Yes – approximately 5 hours per week</p><p><br></p><p><br></p><p>Position Overview</p><p>We are seeking an experienced Project Manager to support the global rollout of an IT Service Management (ITSM) platform (ServiceNow) across multiple regions, including North America, Japan, South America, AO, and Europe.</p><p>This role will be responsible for day‑to‑day program execution, cross‑regional coordination, stakeholder communication, and delivery of all program milestones. The Project Manager will serve as a central point of coordination across global teams and leadership.</p><p>Due to the global scope, this role requires flexibility to support early‑morning and late‑evening meetings and may involve coordinating real‑time translation support.</p><p><br></p><p>Onsite Requirement</p><p>This position requires being onsite in Marysville, OH, four (4) days per week. No remote option is available.</p><p><br></p><p>Key Responsibilities</p><p>Program & Project Management</p><ul><li>Own and maintain the global project plan, including timelines, dependencies, milestones, and deliverables.</li><li>Lead end‑to‑end execution across regions and functional workstreams.</li><li>Prepare and distribute program documentation, status reports, and leadership updates.</li></ul><p>Global Coordination & Communication</p><ul><li>Facilitate and lead cross‑regional meetings across multiple time zones, including early‑morning and late‑evening sessions.</li><li>Coordinate real‑time translation or interpretation support as needed.</li><li>Serve as a central communication hub for global teams and leadership stakeholders.</li></ul><p>Governance, Risk & Issue Management</p><ul><li>Track and manage RAID (Risks, Actions, Issues, Decisions).</li><li>Escalate blockers and risks promptly to ensure timely resolution.</li><li>Ensure alignment with governance processes and cross‑regional prioritization.</li></ul><p>Executive Readiness & Reporting</p><ul><li>Prepare decision decks, evaluation materials, and executive summaries for approval cycles.</li><li>Host monthly Executive Status / Awareness meetings.</li><li>Translate complex program details into concise, executive‑ready messaging.</li></ul><p>Stakeholder Engagement</p><ul><li>Partner with IT leadership, technical leads, regional operations teams, and business owners.</li><li>Ensure alignment on requirements, regional impacts, and rollout readiness.</li><li>Support collaboration across diverse, multicultural global teams.</li></ul><p><br></p>
We are looking for an experienced Maximo Consultant to join our team on a contract basis in Cincinnati, Ohio. In this role, you will focus on leveraging Maximo (both on-premises and cloud versions) to support maintenance planning, inventory management, and system integrations within the oil and gas sector. This position offers an exciting opportunity to apply your expertise in Maximo and contribute to optimizing critical business processes.<br><br>Responsibilities:<br>• Develop and execute preventive and corrective maintenance plans using Maximo to address system-generated demand.<br>• Manage work orders and inventory levels, including setting and maintaining minimum and maximum thresholds within Maximo.<br>• Create and oversee purchase requisitions in Maximo to streamline procurement workflows.<br>• Collaborate with stakeholders to integrate Maximo with Oracle systems, ensuring seamless data flow and functionality.<br>• Analyze business requirements and translate them into effective Maximo configurations.<br>• Provide guidance on system improvements to enhance operational efficiency.<br>• Conduct API development and client-side scripting to customize Maximo functionalities.<br>• Document processes and configurations to ensure clear communication and knowledge sharing.<br>• Troubleshoot and resolve system issues, providing technical support as needed.<br>• Stay updated on industry best practices and recommend enhancements to align Maximo processes with business goals.
<p>We are looking for an experienced Sr. SAP EWM Consultant to join our team in the Chicago suburbs. This role will focus on providing guidance and hands-on expertise to optimize embedded SAP EWM implementations, address operational gaps, and support upcoming site rollouts. As this is a long-term contract position, we seek a detail-oriented individual who can collaborate effectively across global teams and ensure seamless integration with other SAP modules.</p><p><br></p><p>Responsibilities:</p><p>• Deliver comprehensive support for embedded SAP EWM systems, including troubleshooting logistic processes, warehouse orders, RF transactions, and inventory management.</p><p>• Identify and resolve system gaps, defects, and enhancement requests while improving workflows for existing implementations.</p><p>• Provide expert recommendations to enhance SAP EWM configurations, ensuring scalability and adherence to best practices.</p><p>• Collaborate with cross-functional teams, including QM, PP, MM, and SD, to address integration challenges and optimize end-to-end processes.</p><p>• Prepare for future SAP EWM-enabled site migrations by conducting fit-gap analyses, blueprinting, and operational readiness activities.</p><p>• Develop and maintain detailed documentation, including configuration guides and process flows, to support long-term knowledge retention.</p><p>• Facilitate knowledge transfer and training sessions to empower internal IT and operational teams.</p><p>• Participate in testing cycles, defect resolution, and cutover activities to ensure smooth transitions.</p><p>• Work closely with global teams to provide support across multiple time zones and prioritize business needs.</p><p>• Serve as a subject matter expert to guide the adoption of innovative solutions and continuous improvement strategies.</p>
We are looking for an experienced IT Project Manager to oversee and execute technology-related projects with efficiency and precision. The ideal candidate will take ownership of project lifecycles while fostering improved processes and frameworks within a dynamic environment. This position requires a proactive approach to managing timelines, risks, and collaboration among teams.<br><br>Responsibilities:<br>• Lead IT projects of varying sizes from initial planning through successful delivery.<br>• Develop and implement project management templates, processes, and documentation to enhance consistency.<br>• Monitor project schedules, milestones, risks, and dependencies, ensuring timely progress.<br>• Coordinate with technical teams and business stakeholders to align goals and maintain momentum.<br>• Provide detailed status updates and escalate issues or risks when necessary.<br>• Promote accountability and transparency across active projects by improving visibility.<br>• Collaborate on refining project management practices to support organizational growth.<br>• Facilitate communication between cross-functional teams to resolve challenges and drive success.<br>• Ensure project deliverables meet quality standards and align with strategic objectives.
We are looking for an experienced Senior Technical PMO Manager to oversee and drive the success of complex IT projects within an Agile environment. This role requires strong leadership skills, the ability to manage project lifecycles, and expertise in project management methodologies. As this is a long-term contract position, it offers the opportunity to make a significant impact and contribute to the success of the organization.<br><br>Responsibilities:<br>• Lead the planning, execution, and delivery of IT projects, ensuring alignment with organizational goals and timelines.<br>• Facilitate Agile Scrum ceremonies, including sprint planning, stand-ups, and retrospectives, to maintain team productivity.<br>• Utilize Atlassian Jira to track project progress and manage workflows effectively.<br>• Collaborate with cross-functional teams to identify risks, resolve issues, and ensure successful project outcomes.<br>• Develop and maintain project documentation, including timelines, budgets, and progress reports.<br>• Monitor project performance metrics and recommend adjustments to improve efficiency and quality.<br>• Communicate status updates to stakeholders, ensuring transparency and alignment throughout the project lifecycle.<br>• Drive continuous improvement initiatives within the project management processes.<br>• Provide mentorship and guidance to team members, fostering attention to detail and collaboration.<br>• Ensure compliance with project management standards and best practices.
