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14 results for Office Manager in Davenport, IA

Exciting Administrative Opportunities
  • Davenport, IA
  • onsite
  • Contract / Temporary to Hire
  • 17.00 - 22.00 USD / Hourly
  • <p><strong>Exciting Opportunities in Administrative Support</strong></p><p>Are you ready to take your administrative career to the next level? Robert Half’s Administrative & Customer Support Contract Practice Group is actively seeking talented professionals who want to put their skills to work within leading organizations! With a variety of contract and consulting opportunities available—from short-term assignments to long-term projects—we provide the flexibility you need to grow your career, all while supporting meaningful work that makes an impact.</p><p><br></p><p><strong>Why Work With Robert Half?</strong></p><p>At Robert Half, we specialize in matching skilled professionals with great work opportunities. Whether you’re an experienced Executive Assistant, an organized Office Manager, or a detail-driven Administrative Coordinator, our dedicated recruiters will help you find roles aligned with your expertise and career goals.</p><p>• <strong>Flexible Opportunities:</strong> From short-term projects to extended engagements, we offer options that fit your schedule and lifestyle.</p><p>• <strong>Diverse Industries:</strong> Work with organizations ranging from small businesses to Fortune 500 companies.</p><p>• <strong>Skill Development:</strong> Build your experience by taking on projects that challenge and strengthen your administrative expertise.</p><p>• <strong>Ongoing Support:</strong> Our team is here to guide you with regular check-ins, career advice, and resources to help you succeed.</p><p>• <strong>Competitive Benefits:</strong> Enjoy weekly pay, access to health, vision, and dental insurance, 401(k) enrollment options, and online training resources.</p><p><br></p><p><strong>Roles We Staff For</strong></p><p>Our contract practice group focuses on a range of administrative and support roles, including but not limited to:</p><p>• Administrative Assistant</p><p>• Executive Assistant</p><p>• Office Manager</p><p>• Receptionist / Front Desk Coordinator</p><p>• Project & Operations Support Specialist</p><p><br></p><p><strong>How to Apply</strong></p><p>If you’re ready to explore a variety of administrative and executive support opportunities, we’d love to connect with you! Submit your updated resume today and join Robert Half’s network of skilled professionals.</p><p>At Robert Half, we can’t wait to help you find your next opportunity! Let’s build your future together.</p>
  • 2025-10-10T16:48:55Z
Payroll Administrator
  • Davenport, IA
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 25.00 USD / Hourly
  • <p>Are you a detail-driven payroll professional who thrives in a fast-paced environment? Do you enjoy blending payroll accuracy with a touch of HR coordination? Join a well-established, reputable company in the construction industry where your contributions directly support field and office teams across the organization.</p><p><br></p><p>Our client is seeking a <strong>Payroll Administrator who’s not just a numbers person—but a people person, too. </strong>This role will oversee weekly payroll processing, support human resources functions, and play a key role in financial reporting. You'll work closely with the Controller to ensure employees are paid accurately and on time, while also administering essential benefits and compliance processes.</p><p><br></p><p><strong>What You’ll Do:</strong></p><p>As the Payroll Administrator, you will oversee payroll operations and collaborate with the Controller to ensure that employees are paid on time and with accuracy. Your responsibilities will span a range of duties, including but not limited to:</p><ul><li>Managing payroll processes, including timesheet importing, payroll calculations, and deductions (child support, taxes, etc.).</li><li>Ensuring compliance with union reporting, tax filings, and government regulations on weekly, monthly, quarterly, and annual bases.</li><li>Administering HR programs like new hire orientation, benefit enrollments (health, dental, COBRA, and 401(k)), and employee record management.</li><li>Assisting with recruitment activities, drug testing, background checks, and unemployment procedures.</li><li>Preparing journal entries and completing tax returns, all under the guidance of the Controller.</li><li>Acting as a trusted resource for employees on payroll inquiries and benefits questions.</li></ul><p><strong>Why You’ll Love This Role:</strong></p><ul><li>Impactful Work: You’ll take on a critical role in ensuring employees are compensated promptly and correctly, an essential function of any organization.</li><li>Growth Opportunity: Collaborate directly with the Controller and sharpen your payroll, HR, and accounting skills.</li><li>Dynamic Environment: Join an engaging, fast-paced setting where every day offers a new challenge and opportunity to make a difference.</li><li>Comprehensive Benefits: Gain exposure to industry-standard benefits administration, recruitment procedures, and union-related reporting.</li></ul><p><strong>Join Us and Grow Your Career-</strong> If you’re motivated, adaptable, and ready to contribute to an organization where accuracy and timeliness are valued, we want to hear from you! Take the next step in your payroll and HR career by applying today.</p>
  • 2025-10-10T16:53:46Z
Supply Management Specialist
  • Milan, IL
  • remote
  • Temporary
  • 22.00 - 31.00 USD / Hourly
  • <p>Robert Half is hiring a <strong>Supply Management Specialist </strong>on behalf of a large manufacturing organization in the Quad Cities. This is a great opportunity for recent graduates or early-career professionals to gain hands-on experience in supply chain management, sourcing, and supplier relations with a global leader in the manufacturing industry.</p><p><br></p><p>Location: Milan, IL </p><p>Schedule: Monday–Friday, 8:00 AM–4:30 PM (40 hours/week, some flexibility available)</p><p><strong>Apply today or call our team at 563-359-3995!</strong></p><p><br></p><p><strong><u>What You’ll Do</u></strong></p><ul><li>Execute the Order Fulfillment Process (OFP), including cost reduction initiatives, analyzing supplier quotations, and making supplier selections based on quality, cost, process capability, lead time, and stability.</li><li>Support resourcing activities and participate in make-versus-buy decisions.</li><li>Collect cost data and prepare supplier cost/industry analyses.</li><li>Assist with Engineering Change Management (ECM) to ensure design changes and product improvements are implemented efficiently and cost-effectively.</li><li>Develop and execute inventory plans to achieve material flow and asset management goals.</li><li>Resolve shipping, receiving, invoicing, and payment issues to ensure prompt supplier payment.</li><li>Drive continuous improvement with suppliers using performance metrics and criteria.</li><li>Work with cross-functional teams to resolve and provide long-term solutions to supplier performance issues.</li><li>Expedite parts as needed to maintain production flow.</li></ul><p><strong><u>Why You’ll Love This Role</u></strong></p><ul><li>Gain valuable experience in sourcing, supply management, and supplier performance with a respected manufacturing organization.</li><li>Work in a collaborative environment that supports professional growth and learning.</li></ul>
  • 2025-10-06T20:04:08Z
Warehouse Operations Administrative Clerk
  • Milan, IL
  • remote
  • Temporary
  • 17.00 - 18.00 USD / Hourly
  • <p>Are you detail-oriented, self-motivated, and thrive in a fast-paced environment? We’re hiring for a Warehouse Operations Administrative Clerk to join our client's team in an onsite, dynamic role. This position is ideal for someone who values organization, customer service, and has a strong administrative background.</p><p><br></p><p><strong>What You’ll Do:</strong></p><p>As a Warehouse Operations Administrative Clerk, you’ll play a vital role in keeping our warehouse operations running smoothly. Your primary responsibilities will include:</p><ul><li>Data Entry: Accurate and efficient data entry of pick ticket stubs into DNS systems.</li><li>Customer Service: Acting as the go-to support for warehouse operations and supervisors.</li><li>Printer Management: Managing 11 printers with urgency and precision.</li><li>System Navigation: Navigating multiple computer systems, including DNS (Dealer Network System) and WCS.</li><li>Excel Support: Using Excel occasionally for reporting and documentation.</li><li>Document Handling: Backup duties for printer room, BOL tasks, customs documents, and will-call requests.</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Troubleshooting inventory and shipping material issues.</li><li>Handling administrative tasks in a warehouse/shipping office environment.</li><li>Ensuring attention to detail and maintaining a reliable attendance record.</li></ul><p><strong>Why You’ll Love This Role:</strong></p><ul><li>Full-Time with potential for overtime: 2nd Shift role: to 2:00pm to 10:30pm, with possibility of overtime.</li><li>Active Workstyle: Be on your feet throughout most of your shift while contributing to essential operations.</li><li>Team-Oriented Environment: Collaborate with coworkers in lull times to optimize workflow.</li></ul><p>If you’re an administrative professional with warehouse experience and enjoy combining organization with customer service, this job is for you! Ready to take on an exciting role where your skills and attention to detail will be highly valued? Connect with our team today - call Erin, Christin or Lydia today at (563) 359-7535!</p>
  • 2025-10-08T21:49:21Z
Requirements Analyst
  • Moline, IL
  • remote
  • Temporary
  • 47.50 - 55.00 USD / Hourly
  • We are looking for a detail-oriented Requirements Analyst to join our team in Moline, Illinois. In this long-term contract role, you will play a key part in gathering and analyzing requirements while driving small-scale projects to successful completion. This is an exciting opportunity to contribute to impactful initiatives within the financial services industry.<br><br>Responsibilities:<br>• Collaborate with stakeholders to identify, collect, and analyze business requirements.<br>• Facilitate communication between teams to ensure project goals align with organizational objectives.<br>• Lead and manage small-scale projects from initiation to completion, ensuring timely delivery.<br>• Document and maintain detailed records of requirements, processes, and project progress.<br>• Evaluate enterprise infrastructure needs and provide recommendations for enhancements.<br>• Act as a liaison between technical and non-technical teams to clarify requirements and resolve issues.<br>• Monitor project milestones and address potential risks to ensure successful outcomes.<br>• Conduct regular meetings with stakeholders to provide updates and gather feedback.<br>• Develop and implement project plans, schedules, and workflows to optimize efficiency.<br>• Support quality assurance efforts by validating requirements and ensuring project deliverables meet expectations.
  • 2025-10-27T13:08:56Z
Service Center Coordinator
  • Davenport, IA
  • onsite
  • Contract / Temporary to Hire
  • 15.00 - 17.00 USD / Hourly
  • <p>Join a trusted Quad Cities organization as a <strong>Service Center Coordinator</strong>, where you’ll play a key role in supporting field technicians and ensuring smooth day-to-day service operations. In this role, you’ll be the information hub—relaying updates, coordinating schedules, and maintaining clear communication to keep projects moving forward. If you’re detail-oriented, thrive in a team environment, and enjoy being the person others rely on for organization and clarity, this could be a great fit.</p><p>Apply today or call our office at 563-359-3995 to connect with our team to learn more!</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Act as the primary support contact for field technicians, providing timely updates and accurate details.</li><li>Coordinate schedules, assignments, and service requests to keep operations running efficiently.</li><li>Document and update service records, work orders, and project details with accuracy.</li><li>Ensure smooth communication between customers, technicians, and office staff.</li><li>Assist with additional administrative and coordination needs as required.</li></ul><p><strong><u>Why Robert Half?</u></strong></p><p>At Robert Half, we do more than connect you with a job—we partner with you to find the right fit. From flexible placements to long-term career growth, we’re here to support you every step of the way. When you work with us, you’ll have a team in your corner, ready to advocate for your success.</p>
  • 2025-10-10T16:48:55Z
Project Manager (Waterfall)
  • Moline, IL
  • remote
  • Permanent
  • 90000.00 - 115000.00 USD / Yearly
  • <p>We are seeking a Project Manager with a strong blend of expertise in both Agile (for tech) and Waterfall (for vendors) to oversee and drive cross-functional IT initiatives. In this role, you will manage end-to-end project lifecycles, ensuring the successful delivery of critical strategic objectives and mergers/acquisitions. This opportunity is perfect for a results-oriented leader who thrives in dynamic environments and is committed to streamlining processes and achieving organizational goals. <strong>Please note:</strong> If you have a heavier focus on Scrum/Agile and limited experience with Waterfall/Traditional project management approaches, this may not be the right fit—balanced experience across both is essential as you will work with vendors and technology.</p><p> </p><p>Interested in learning more? Apply now, call 319-362-8606, or email your resume directly to Shawn M. Troy, Technology Practice Director at Robert Half (additional contact details can be found on LinkedIn).</p><p> </p><p>Responsibilities:</p><p> </p><p>• Identify team strengths and areas for improvement, providing guidance and development to enhance performance.</p><p>• Collaborate with internal and external stakeholders to resolve project obstacles and support informed decision-making.</p><p>• Lead some projects using traditional Waterfall methodology, ensuring alignment with project timelines and deliverables.</p><p>• Maintain and update project scorecards, presenting progress and status to stakeholders as needed.</p><p>• Develop and nurture strong relationships with third-party vendors to support project success.</p><p>• Escalate project challenges and roadblocks to management for timely resolution.</p>
  • 2025-10-29T20:28:46Z
Accounting Assistant
  • Iowa City, IA
  • onsite
  • Temporary
  • 18.00 - 21.00 USD / Hourly
  • <p>Robert Half is currently partnering with a dynamic organization in Iowa City seeking a detail-oriented <strong>Accounting Specialist</strong> to join their procurement team. This role involves critical support for vendor setup and compliance, as well as assisting the team with a variety of data entry projects. If you enjoy working collaboratively and have a knack for accuracy, this could be a great opportunity for you!</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist with setting up vendor accounts by gathering necessary documents and ensuring compliance with company policies and regulatory requirements.</li><li>Communicate with vendors professionally and promptly to collect documents, clarify requests, and resolve potential issues.</li><li>Perform data entry tasks with accuracy, including updating vendor records, processing transactions, and maintaining financial databases.</li><li>Provide administrative and operational support to the procurement team to ensure seamless workflow and timely completion of projects.</li><li>Assist with ad-hoc accounting and procurement-related tasks as needed.</li></ul><p><br></p>
  • 2025-10-10T16:14:12Z
Financial Analyst - Financial Services
  • Moline, IL
  • remote
  • Permanent
  • 70000.00 - 90000.00 USD / Yearly
  • <p><strong>&#128680; Hot Opportunity Alert! &#128680;</strong></p><p>&#128188; <strong>Are you ready to take your career to the next level?</strong> &#128188;</p><p>We’re on the hunt for a <strong>Senior Financial Analyst</strong> who thrives on data, embraces challenges, and has the skills to make an impact with a growing organization in the financial services industry (specifically banking). &#128640;</p><p>&#128073; <strong>Why Make the Leap?</strong> &#128072;</p><p>&#127775; <strong>Incredible Culture</strong>: Small family-like environment where ideas are heard, people are valued, and you’re not just a number.</p><p>&#128161; <strong>Endless Opportunity</strong>: Be part of a growing, game-changing team where your contributions matter. No “cookie-cutter” days here—your insight will shape projects, reporting, and profitability across the organization.</p><p>&#128736;️ <strong>Innovative Team Collaboration</strong>: Work with approachable leadership and a dynamic team that’s building something extraordinary.</p><p>&#128200; <strong>Career Growth Awaits</strong>: If you have a vision, they’ll empower you to act on it. Develop with a company that’s willing to innovate and invest.</p><p>&#128073; <strong>The Role Highlights:</strong></p><p>✔️ Be the <strong>bridge</strong> for financial intelligence—help turn data into actionable insights.</p><p>✔️ Dive into analytics-heavy initiatives—profitability, forecasting, budgeting, and month-end processes.</p><p>✔️ Collaborate with product and channel managers to refine decision-making tools.</p><p>✔️ Opportunities to improve systems (hello, SQL and PowerBI!) and drive impactful results.</p><p>✔️ Not just "doing" the work but enhancing and molding the organization’s path forward.</p><p>&#127757; <strong>Remote Flexibility</strong>: The team remote., but with scheduled in-person meetups to stay connected. Prefer to be on-site? You can do that, too.  <strong>Candidate must be within a reasonable commute to HQ.</strong></p><p>&#129782; <strong>Why Now?</strong></p><p>This is your chance to work with a fun, smart, and growth-driven team making waves in the financial services industry. If you’re gainfully employed but looking for somewhere to grow, collaborate, and make an impact—this is it.</p><p> Let’s discover some mutual possibilities &#127775;</p>
  • 2025-10-03T14:54:08Z
MOCI Process Specialist
  • East Moline, IL
  • remote
  • Temporary
  • 30.00 - 36.00 USD / Hourly
  • <p><strong>MOCI Process Specialist</strong> (Marketing Order Code Information) – Contract</p><p><br></p><p>Schedule: Full-time, Monday–Friday (some flexibility for global collaboration)</p><p>Type: Long-term Contract | Potential for Extension</p><p>Sponsorship: Visa sponsorship is not available</p><p><br></p><p><strong>About the Opportunity</strong></p><p>Robert Half is partnering with a global manufacturing leader to find a detail-driven MOCI Process Specialist. This role is ideal for someone who enjoys working at the intersection of data, technology, and process improvement — driving collaboration between UX, Product Owners, internal customers, and development teams.</p><p><br></p><p>You’ll be part of a team that’s modernizing product data systems, streamlining testing and automation, and ensuring quality implementations that keep operations running efficiently worldwide.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Collaborate with UX, business, and development teams to manage implementations and data needs.</li><li>Lead cross-product User Acceptance Testing (UAT) and provide consultation for automated testing scenarios.</li><li>Maintain and manage test data for multiple stakeholders and systems.</li><li>Train end users on new features and functionality.</li><li>Support UX mock-up creation, audit reporting, and system security needs.</li><li>Analyze feedback from users to enhance integration and testing quality.</li><li>Partner on project planning and execution of moderately complex initiatives that impact multiple business units.</li></ul><p><strong>Why Work Through Robert Half</strong></p><ul><li>Working with Robert Half means having a career advocate on your side. We connect professionals with top employers and offer:</li><li>Exclusive access to high-impact projects at global companies.</li><li>Competitive pay and optional benefits (medical, vision, dental, 401(k)).</li><li>Career support and resume enhancement from an industry-leading recruiter.</li><li>Recognition as one of Fortune’s World’s Most Admired Companies® for 25+ years.</li></ul><p>Learn more about partnering with Robert Half - call us directly at 563.359.3995 - Lydia, Christin and Erin are great points of contact!</p>
  • 2025-10-09T13:44:10Z
Controller
  • Moline, IL
  • onsite
  • Permanent
  • 120000.00 - 165000.00 USD / Yearly
  • <p>&#128227; <strong>SHOUT OUT!!</strong> &#128227;</p><p><strong>QUAD CITIES</strong></p><p>&#128187; <strong>HYBRID</strong> – Mostly in office (3 days)</p><p>&#127974; <strong>MUST HAVE FINANCIAL INSTITUTION EXPERIENCE</strong> (Banking or Credit Union)</p><p>Do you value <strong>work-life balance</strong>? &#127775; Our client describes their culture as unmatched—work hard, have fun, and enjoy the process!</p><p>This <strong>Controller</strong> role partners closely with the VP of Finance as their <strong>right hand</strong> &#128400;️. Here’s what you’ll own:</p><p>1️⃣ <strong>Manage Financial Inputs</strong> – Ensure all data flows accurately to the financial statements.</p><p>2️⃣ Mentor and grow your team, providing guidance and support. &#127793;</p><p>&#128161; <strong>Key Duties</strong>:</p><ul><li>Oversee accounts payable coding to align with cost centers and methodology.</li><li>Manage reconciliations through month-end close, digging deep to resolve issues. &#128269;</li><li>Analyze financial statements for imbalances and perform variance analysis to flag trends or anomalies. &#128202;</li><li>Conduct profitability analysis and provide actionable insights.</li><li>Own the <strong>Call Report</strong> (experience required). &#128588;</li><li>Bring fresh ideas to optimize processes, improve efficiencies, and ensure best practices.</li></ul><p>&#127919; <strong>What You Need</strong>:</p><ul><li>BS in Accounting (CPA preferred)</li><li>7+ years of hands-on, well-rounded accounting experience.</li></ul><p>If this sounds like you, don’t wait—reach out today! &#128222;</p>
  • 2025-10-03T14:48:57Z
Tax Partner
  • Bettendorf, IA
  • onsite
  • Permanent
  • 120000.00 - 150000.00 USD / Yearly
  • Tax Partner<br>About Us<br>We are a forward-thinking CPA firm recognized for our outstanding client relationships, strong team culture, and commitment to innovation. With a reputation built on trust, expertise, and long-term partnerships, we serve a diverse range of clients across industries. Our collaborative environment, entrepreneurial mindset, and emphasis on work-life balance make us a destination for top-tier accounting professionals.<br><br>Position Summary<br>We are seeking an experienced Tax Partner to join our leadership team. The ideal candidate is a strategic thinker, people-focused leader, and trusted advisor who thrives in a dynamic environment. You will help shape the firm’s tax strategy, mentor a talented team, and work directly with our high-caliber clients, bringing innovative tax planning solutions to the table.<br><br>Key Responsibilities<br>Serve as a trusted tax advisor to a portfolio of high-quality clients across various industries.<br><br>Provide strategic tax planning, compliance, and consulting services.<br><br>Lead and mentor tax professionals, fostering a culture of collaboration, learning, and excellence.<br><br>Drive business development initiatives, including client relationship expansion and new client acquisition.<br><br>Participate in firm leadership, contributing to long-term strategic planning and innovation initiatives.<br><br>Stay ahead of regulatory changes and tax law developments; integrate technology to enhance client service and operational efficiency.<br><br>Represent the firm at industry events and in the community as a brand ambassador.<br><br>Qualifications<br>CPA license required; MST or JD/LLM in Tax is a plus.<br><br>10+ years of progressive tax experience in public accounting, with proven leadership experience.<br><br>Deep technical knowledge in tax planning and compliance for corporations, partnerships, and high-net-worth individuals.<br><br>Strong client management skills with a consultative approach.<br><br>Demonstrated success in business development and practice growth.<br><br>Entrepreneurial spirit with a commitment to innovation and continuous improvement.
  • 2025-10-17T14:39:26Z
Training and Development Specialist
  • Moline, IL
  • onsite
  • Temporary
  • 28.00 - 33.00 USD / Hourly
  • <p>Robert Half is partnering with an industry-leading agricultural and construction equipment company to find their next Training & Development Specialist!</p><p><br></p><p>In this role, you’ll play a key part in developing and inspiring the next generation of leaders. You’ll deliver interactive, engaging workshops—both in-person and virtually—across all levels of the organization, from production employees to directors.</p><p><br></p><p>This is a great opportunity for someone who loves connecting with others, guiding conversations, and fostering growth in a collaborative corporate environment.</p><p><br></p><p>Apply today or give our team a call at (563) 359-3995 - Christin, Lydia, and Erin would be happy to help.</p><p><br></p><p>Key Responsibilities</p><p>- Facilitate inclusive, interactive leadership and professional development workshops.</p><p>- Deliver both in-person and virtual training sessions using pre-existing content.</p><p>- Adjust and adapt material in real-time based on participant engagement and audience needs.</p><p>- Collaborate with internal teams to enhance learning programs and incorporate feedback.</p><p>- Coordinate logistics, materials, schedules, and travel for workshops and events.</p><p>- Maintain attendance and training documentation accurately and efficiently.</p><p><br></p><p>Travel</p><p>- Up to 50% travel to company sites across Illinois and Iowa, with occasional travel to North Dakota, North Carolina, Kansas, Texas, and California.</p><p>- Travel within a 5-hour drive of base location will require use of personal vehicle (mileage and travel expenses reimbursed).</p><p><br></p><p>Why Robert Half?</p><p>At Robert Half, we don’t just connect people with jobs—we help professionals find work that aligns with their goals, values, and strengths. You’ll gain access to:</p><p>- Exclusive opportunities with top employers, including Fortune 500 companies.</p><p>- Ongoing career support from a dedicated local recruiter.</p><p>- Competitive pay, benefits options, and professional development resources.</p><p>- Join a team where your expertise in facilitation and leadership development will make an immediate impact across one of the world’s most respected organizations.</p>
  • 2025-10-06T17:38:47Z
Call Center Specialist
  • Moline, IL
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 21.00 USD / Hourly
  • <p>Robert Half is partnering with a well-established organization in the Quad Cities to add a <strong>Customer Support Lead</strong> to their growing team. This is a great opportunity for a service-focused professional who enjoys helping others, thrives in a collaborative environment, and is looking to expand their career within customer support.</p><p><br></p><p><strong><u>About the Role:</u></strong></p><p>As a Customer Support Lead, you’ll serve as the first point of contact for customers by handling inbound calls and supporting a wide range of needs. You’ll provide accurate information, resolve issues, and deliver outstanding service while identifying opportunities to connect customers with products and services that fit their goals. This role also serves as a go-to resource for teammates, assisting with escalated inquiries and contributing to process improvements that enhance the overall customer experience.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p>• Respond to customer inquiries related to accounts, services, and online platforms.</p><p>• Resolve issues with professionalism and efficiency, focusing on first-contact resolution.</p><p>• Build strong relationships with customers, recommending products or services to support their needs.</p><p>• Accurately document interactions while following company and compliance guidelines.</p><p>• Support team members with escalated or complex issues, acting as a subject matter expert.</p><p>• Participate in training, meetings, and continuous learning opportunities.</p><p>• Contribute ideas for service improvements and more efficient workflows.</p><p><br></p><p><strong><u>Why You’ll Love It Here:</u></strong></p><p>• Supportive, team-focused work environment.</p><p>• Opportunities for career growth and skill development.</p><p><br></p><p>If you’re ready to bring your customer service expertise to a respected organization in the QC and take on a leadership role in a dynamic contact center, we’d love to connect with you.</p>
  • 2025-10-09T21:23:58Z