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13 results for Help Desk Support Manager in Davenport, IA

IT Infrastructure Administrator
  • Davenport, IA
  • onsite
  • Permanent / Full Time
  • 85000.00 - 120000.00 USD / Yearly
  • Position: IT Infrastructure Administrator<br> Location: Quad Cities<br> Salary: $80,000 - 120,000 base + excellent benefits<br> <br> *** For immediate and confidential consideration, please apply & send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br> <br> Join a financially strong, continually growing organization in a resilient industry where IT is a strategic priority. This role offers strong visibility, hands-on impact, and real advancement potential into senior engineering or architecture paths.<br> <br> Why This Opportunity<br> • Long-term stability + consistent expansion<br> • Fast-track growth and leadership exposure<br> • Varied, modern tech stack across cloud, systems, and networking<br> • Opportunity to lead initiatives—not just support them<br> <br> What You’ll Do<br> • Support and optimize server, cloud, and network environments across multiple business units<br> • Configure and maintain: <br> ○ Windows Server, M365, virtualization platforms<br> • Troubleshoot connectivity and security across: <br> ○ Firewalls, switches, VPNs, VLANs<br> • Execute upgrades, migrations, and infrastructure improvements<br> • Handle escalations and deliver advanced (Tier 2/3) support<br> • Drive best practices in backup, recovery, and security posture<br> • Coordinate priorities across projects, tickets, and stakeholders<br> • Provide technical recommendations directly to business partners<br> • Maintain clean, accurate system documentation<br> <br> What You Bring<br> • 4+ years in systems, infrastructure, or advanced IT support<br> • Experience across: <br> ○ Windows environments, Active Directory, M365<br> ○ Core networking (DNS/DHCP, routing, firewalls)<br> ○ Cloud platforms and virtualization<br> • Ability to juggle multiple environments and deadlines effectively<br> • Strong grasp of security fundamentals and risk mitigation<br> • Clear communicator with both technical and non-technical audiences<br> <br> If you’re looking for a role that combines stability, technical depth, and upward mobility, this is a standout opportunity.<br> <br> *** For immediate and confidential consideration, please apply & send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
  • 2026-07-29T00:33:46Z
Office Manager
  • Iowa City, IA
  • onsite
  • Permanent / Full Time
  • 58000.00 - 70000.00 USD / Yearly
  • <p><strong>Office Administrator / Operations Coordinator</strong></p><p>Are you highly organized, detail-oriented, and someone who enjoys keeping everything on track? We're looking for a proactive professional to support office operations, accounting, HR administration, compliance, and customer service in a dynamic, fast-paced environment.</p><p>Key Responsibilities</p><p><strong>Administrative Support</strong></p><ul><li>Manage office communications, documents, and supplies</li><li>Support leadership with administrative needs</li><li>Maintain records, systems, and vendor relationships</li></ul><p><strong>Accounting & Billing</strong></p><ul><li>Generate invoices and support accounts receivable</li><li>Maintain billing records and process documentation</li><li>Assist with expense tracking and financial recordkeeping</li></ul><p><strong>HR & Employee Support</strong></p><ul><li>Coordinate onboarding and employment documentation</li><li>Assist with benefits administration and payroll coordination</li><li>Support employee communications and workers' compensation processes</li></ul><p><strong>Compliance & Documentation</strong></p><ul><li>Maintain compliance records and reporting requirements</li><li>Track deadlines, licenses, registrations, and certifications</li><li>Support transportation and regulatory compliance activities</li></ul><p><strong>Customer Service</strong></p><ul><li>Serve as a professional point of contact for customers and partners</li><li>Coordinate billing and documentation communications</li><li>Maintain accurate customer records</li></ul><p><br></p>
  • 2026-07-28T15:23:49Z
Customer Service and Operations Manager
  • North Liberty, IA
  • onsite
  • Temporary to Hire
  • 38.00 - 44.00 USD / Hourly
  • <p>Robert Half is partnering with a well-established organization in the distribution space to hire a <strong>Customer Service and Operations Manager.</strong> This role is responsible for leading all aspects of the customer service function, including team leadership, order management, and cross-functional coordination with sales, warehouse operations, and vendors.</p><p>This is a hands-on leadership role ideal for someone who thrives in a fast-paced environment and enjoys balancing team management with operational execution.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead, manage, coach, and develop a team of Customer Service Representatives and purchasing personnel</li><li>Oversee end-to-end order processing, including order entry, pricing verification, and invoicing</li><li>Collaborate closely with sales, warehouse operations, and vendors to ensure seamless service delivery</li><li>Act as the primary escalation point for customer issues and drive timely resolution</li><li>Support warehouse coordination including shipment prioritization, inventory handling, and problem-solving</li><li>Review and manage inventory activities including adjustments, transfers, returns, and reconciliations</li><li>Ensure accurate documentation and compliance with shipping, receiving, and billing processes</li><li>Maintain and update inventory records and oversee year-end reconciliation efforts</li></ul><p><br></p><p><strong>Operations & Office Oversight</strong></p><ul><li>Coordinate shipping and receiving processes, including documentation and inventory commitments</li><li>Work within ERP systems for order management, inventory tracking, and reporting</li><li>Approve vendor invoices and manage petty cash reconciliation</li><li>Serve as ISO coordinator and support compliance-related initiatives</li><li>Act as liaison with external partners such as warehouses and property management</li></ul><p><br></p>
  • 2026-07-27T13:48:46Z
Sr. Software Engineer - Technical Lead
  • Bettendorf, IA
  • onsite
  • Permanent / Full Time
  • - USD / Yearly
  • Position: Sr Software Engineer / Sr Software Developer -- TECHNICAL LEAD<br>Location: onsite -- QUAD CITIES<br>Salary: $95,000 - 125,000 base annual salary + excellent benefits<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>A leading technology‑driven product company is seeking a Development Lead to step into a critical succession role. This position offers 1.5 years of hands‑on knowledge transfer before fully taking over as the future ERP Development Manager and joining the leadership team.<br><br>Why This Opportunity Stands Out -- Exceptional career growth plan with stability!<br><br>Work for a true technology-first organization where the product is what you build.<br>Step into a clear growth path to Development Manager.<br>Lead a blended team across the U.S. and India.<br>High stability: onboarding now for a planned retirement in 2027.<br><br><br>What You’ll Do<br><br>Spend 50–75% coding (60% maintenance, 40% new feature development).<br>Lead and guide a team of 7 developers (3 U.S., 4 India).<br>Assign work, manage delivery, and support daily development activities.<br>Partner closely with QA and Product for requirements, design, and execution.<br>Work full‑stack: 60–70% backend, 30–40% frontend.<br>Eventually own 1:1s and all responsibilities of the Development Manager.<br><br><br>Core Requirements<br><br>5+ years of software development experience (senior level).<br>1–2+ years leading projects or managing developers.<br>Java 8, MySQL, JavaScript/jQuery.<br>Experience in Linux environments and Java Tomcat.<br>Stable work history (no job hoppers).<br>Must currently live within 30 miles of the Quad Cities.<br><br>Bonus Skills<br><br>ERP background<br>Accounting/financial applications<br>C# experience<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
  • 2026-07-29T00:33:46Z
Part-Time Accountant
  • Rock Island, IL
  • onsite
  • Temporary to Hire
  • 20.00 - 25.00 USD / Hourly
  • <p><strong>Part-Time Accountant (24 Hours/Week)</strong></p><p>Mission-Driven Organization | Long-Term Opportunity | Flexible Schedule </p><p>Are you an accounting professional looking for a meaningful part-time opportunity where your work makes a direct impact?</p><p><br></p><p>Our client, a well-established nonprofit organization in the Quad Cities area, is seeking a <strong>Part-Time Accountant</strong> to join its collaborative finance team. This position offers the opportunity to contribute to a mission-driven organization while maintaining a flexible schedule and strong work-life balance.</p><p><br></p><p>This role is ideal for an experienced accounting professional seeking part-time work including individuals transitioning toward retirement who still want to remain professionally engaged.</p><p><br></p><p><strong>What You'll Do</strong></p><ul><li>Process invoices and accounts payable transactions</li><li>Prepare and issue checks</li><li>Maintain accurate financial records and supporting documentation</li><li>Assist with account reconciliations and month-end activities</li><li>Support accrual and prepaid expense accounting processes</li><li>Assist with fixed asset tracking and accounting</li><li>Support annual audit preparation and auditor requests</li><li>Review and manage employee expense reports</li><li>Participate in accounting process improvements and special projects</li><li>Work closely with leadership and other departments to ensure smooth financial operations</li></ul><p><strong>Why You'll Love This Opportunity</strong></p><ul><li>Flexible daytime schedule (within regular business hours)</li><li>Stable and established organization</li><li>Supportive, team-oriented environment</li><li>Opportunity to leverage your accounting expertise without full-time hours</li><li>Mix of day-to-day accounting responsibilities and special projects</li><li>Meaningful work that contributes to a larger mission</li></ul><p>If you're looking for a part-time accounting opportunity where your experience will be valued and your contributions will make a difference, we'd love to connect with you.</p><p><strong>Apply today to learn more or call our team at (563) 359-3995.</strong></p>
  • 2026-07-15T22:18:46Z
Administrative and Operations Generalist
  • Iowa City, IA
  • onsite
  • Temporary / Contract
  • 19.00 - 22.00 USD / Hourly
  • <p><strong>Multi-Functional Coordinator </strong></p><p><strong>Location:</strong> Cedar Rapids, IA</p><p><strong>Employment Type:</strong> Full-Time</p><p><strong>About the Role</strong></p><p>We are seeking a highly organized and proactive Office Administrator / HR & Operations Coordinator to support daily business operations in a fast-paced, team-oriented environment. This role serves as the administrative backbone of the office, helping coordinate meetings, maintain compliance records, assist with onboarding, support marketing initiatives, and provide operational support to the sales and leadership teams.</p><p>The ideal candidate enjoys wearing multiple hats, thrives on organization, and takes pride in keeping processes running smoothly.</p><p><strong>Key Responsibilities</strong></p><p><strong>Administrative & Office Support</strong></p><ul><li>Coordinate meetings, schedules, and team communications across departments.</li><li>Send calendar invitations, reminders, and meeting materials.</li><li>Assist with various administrative projects and tasks as needed.</li><li>Support the sales team with customer and operational coordination.</li><li>Answer incoming calls during high-volume periods and route inquiries appropriately.</li><li>Monitor and respond to online customer reviews.</li><li>Open, sort, and distribute incoming mail.</li><li>Receive and coordinate deliveries at the office.</li></ul><p><strong>Compliance & Record Management</strong></p><ul><li>Schedule and track CDL drug testing requirements, including random testing programs.</li><li>Assist with vehicle registration and fuel tax documentation (IFTA).</li><li>Maintain driver qualification files and required documentation.</li><li>Update annual forms and process driving record checks.</li><li>Ensure records remain accurate and compliant with company and regulatory requirements.</li></ul><p><strong>Human Resources & Onboarding</strong></p><ul><li>Coordinate interviews for seasonal and field employees.</li><li>Schedule candidate interviews with hiring managers and trainers.</li><li>Enter new hire information into company systems.</li><li>Assist with onboarding activities, including office tours and new hire orientation.</li><li>Ensure employee files and required employment documentation are complete and properly maintained.</li><li>Support employee scheduling and availability updates within internal systems.</li></ul><p><strong>Marketing Support</strong></p><ul><li>Prepare and send customer thank-you notes and appreciation communications.</li><li>Assist with social media posting and content scheduling.</li><li>Coordinate direct mail campaigns and marketing mailers.</li><li>Provide additional marketing support during peak seasonal periods.</li></ul>
  • 2026-07-02T17:30:09Z
HR Records & Administrative Project Specialist
  • Muscatine, IA
  • onsite
  • Temporary / Contract
  • 18.00 - 22.00 USD / Hourly
  • <p><strong>Are you someone who enjoys organization, accuracy, and helping important projects move forward?</strong></p><p><br></p><p>Robert Half is recommending a detail-oriented <strong>HR Records & Administrative Project Specialist </strong>to support a large employee records digitization and document management initiative. This role is ideal for someone who takes pride in keeping information organized, enjoys working independently, and can be trusted with confidential information.</p><p><br></p><p>This is a long-term project assignment expected to continue through the end of the year, with additional project work potentially available based on business needs.</p><p><br></p><p><strong>What You'll Be Doing</strong></p><ul><li>Digitizing and organizing employee personnel records</li><li>Scanning, naming, and electronically filing documents</li><li>Reviewing files for completeness and accuracy</li><li>Retrieving employee documents from HR systems and saving them appropriately</li><li>Assisting with records migration and document retention efforts</li><li>Performing administrative and project-related tasks as needed</li><li>Maintaining strict confidentiality of employee information</li></ul><p><br></p><p><strong>Why Candidates Enjoy This Type of Role</strong></p><ul><li>Consistent full-time schedule</li><li>Stable project anticipated to run through year-end</li><li>Supportive team environment</li><li>Clearly defined responsibilities and goals</li><li>Opportunity to make a meaningful impact on a large organizational project</li><li>Great fit for individuals who enjoy organization, process improvement, and project-based work</li></ul><p><br></p><p>If you're someone who gets satisfaction from keeping things organized, accurate, and moving forward, we'd love to hear from you. Apply today or call our team at 563-359-7535 to learn more!</p>
  • 2026-07-30T15:53:48Z
CFO
  • Davenport, IA
  • onsite
  • Permanent / Full Time
  • 200000.00 - 300000.00 USD / Yearly
  • <p>Robert Half is partnering with a premiere quad cities employer is search of a strategic financial business partner (CFO) responsible for driving growth, financial discipline, and operational excellence across a rapidly expanding construction organization. This leader will architect scalable financial systems, strengthen cash flow, and provide actionable insights to support business expansion, M& A, and capital strategy. The role requires hands-on collaboration with operations, aligning financial strategy with field execution to improve margin and project visibility.</p><p><br></p><p>Key areas of responsibility include:</p><ul><li>Overseeing all finance functions (accounting, treasury, budgeting, reporting) and ensuring strong controls.</li><li>Leading financial planning, forecasting, risk management, and compliance.</li><li>Building and integrating advanced systems and analytics to support data-driven decisions and real-time visibility.</li><li>Supporting growth initiatives including strategic planning, M& A, and capital allocation.</li><li>Championing a high-performance culture through hands-on leadership, cross-functional collaboration, and developing a strong team.</li></ul>
  • 2026-07-10T17:44:57Z
Security Solution Architect - DIRECT HIRE FTE
  • Davenport Iowa, IL
  • remote
  • Permanent / Full Time
  • 120000.00 - 155000.00 USD / Yearly
  • <p>IT & Security Solution Architect – Security Focus</p><p>Location: REMOTE /MUST WORK CENTRAL TIME ZONE HOURS!  </p><p>EAD, GREEN CARD, OR US CITIZEN NO H1B VISA, NO F1B / NO OPT VISA </p><p>*Salary: U\P TO $155,000 base + BONUS + PERKS</p><p>THIS IS A PERFECT FIT for a Security Architect LONG-TERM & slowly help to modernize security practices on a small EA team. Be the Sole Security focused Architect! Financial Services who is in acquisition mode!</p><p>** Please send a DM to CARRIE DANGER, on LinkedIn or send an email to me with your resume.**</p><p>High Visibility Build architecture, and helping Role Join an impactful, high-performing architecture team as our next IT Security Solution Architect –Security Focus - partnering with the Security team, Join an elite, remote Solution Architect team to modernize / formalize Solution Architecture →1 platform in a company that’s been a dominant success for 25 years. Think growth energy + enterprise stability + full executive sponsorship to modernize architecture. Your impact: You will help us mature our architectural approach, boost security.</p><p>What You Will Need: </p><p>• Build secure, scalable architectures for cloud, apps, & infrastructure – working hands-on with modern tools like Azure, Google Cloud, microservices, APIs and service bus.</p><p>• Cloud infrastructure experience </p><p>• Risk management</p><p>• SIEM experience: Sentinel or Microsoft XDR</p><p>• SIEM build a SIEM from attacks both from a standpoint of Offense & Defense</p><p>• Turn business needs into actionable designs to drive secure integrations & risk mitigation.</p><p>• Lead road mapping, solution design, threat modelling, documentation – security focus!</p><p>• Act as a bridge between technical, security, and non-technical stakeholders, translating cybersecurity concepts and controls.</p><p>• Help shape standards, governance & best practices, collaborating on upgrade & integration of hybrid (cloud/on-prem) systems.****Preferably Azure Cloud</p><p>What Sets You Apart:  </p><p>• Experience across technology and security, especially integrating solution & securing cloud-native environments.</p><p>• Tech expertise in infrastructure or networking is valued; security certifications</p><p>• Financial services is a plus</p><p>• Proficiency with threat modeling, Visio diagrams, secure SDLC (Agile, DevOps), and authentication/data transfer• Transparent communication with a practical approach—you keep colleagues informed and bring back insights from security partners.</p><p>What Sets This Company Apart is....…Culture Matters Most: Collaboration, empowerment, Listen!</p><p>MUST HAVES:  </p><p>• Bachelor’s degree OR = experience in IT, engineering, cybersecurity</p><p>• 3-5 years’ experience in tech + security architecture/design, with a focus on infrastructure or security domains</p><p>• Hands-on experience in cloud native, DevOps, and secure integration patterns.</p><p>• Security certifications (like CISSP, CCSP, CISM)</p><p>*** For immediate & confidential consideration, Security Solution Architect, please DM CARRIE DANGER, SVP Permanent Placement on LinkedIn or send an email to me with your resume. My email is on my LinkedIn page. + you may contact me by office: 515-259-6087, AND one click apply on our Robert Half website.</p>
  • 2026-07-30T19:08:46Z
Legal Administrative Assistant
  • Rock Island, IL
  • onsite
  • Temporary to Hire
  • 18.00 - 22.00 USD / Hourly
  • <p>Robert Half is partnering with a well-established local law firm to hire a <strong>Legal Administrative Assistant</strong>. This role is a great fit for an experienced administrative professional who is highly organized, detail-oriented, and comfortable supporting a fast-paced office environment. Prior legal office experience is not required, strong administrative skills are what matter most!</p><p><br></p><p><strong><u>Key responsibilities:</u></strong></p><ul><li>Provide general administrative support to attorneys and legal staff</li><li>Manage calendars, schedule meetings, and coordinate appointments</li><li>Prepare, format, and proofread documents and correspondence</li><li>Answer phones, manage emails, and handle professional client communication</li><li>Maintain organized electronic and paper filing systems</li><li>Assist with data entry, tracking, and general office projects</li></ul><p>This is an excellent opportunity to join a professional legal setting while leveraging transferable administrative skills, with training provided on firm-specific processes.</p>
  • 2026-07-17T14:44:21Z
Supply Chain Director
  • Davenport, IA
  • onsite
  • Permanent / Full Time
  • 100000.00 - 135000.00 USD / Yearly
  • <p><strong>Supply Chain Director – Shape the Future with a Growing Leader!</strong></p><p>Are you a seasoned logistics and supply chain leader ready to make your mark? Join our rapidly expanding company as the Supply Chain Director, where you’ll have a seat at the table, true influence over strategy, and the chance to lead a collaborative, long-tenured team that values innovation and excellence.</p><p><strong>What You’ll Do:</strong></p><ul><li>Oversee daily warehouse, shop, and transportation operations, ensuring efficiency and top-tier customer service.</li><li>Build relationships with customers, vendors, and partners, representing our values in every interaction.</li><li>Innovate and optimize processes throughout the supply chain for greater profitability and effectiveness.</li><li>Set and monitor key performance indicators for timely deliveries, driver and lane profitability, trailer usage, and warehouse productivity.</li><li>Lead recruitment, onboarding, and training for new employees to attract and keep top talent.</li><li>Ensure all safety and regulatory compliance (DOT, FMSCA, OSHA) and strive for continuous improvement.</li><li>Foster a positive and communicative workplace, mentoring and developing staff.</li><li>Provide regular updates to ownership on company results and obstacles.</li></ul><p><strong>Why Join Us?</strong></p><ul><li><strong>Growth & Opportunity:</strong> Be part of a dynamic, growing company with room for advancement as we continue to expand.</li><li><strong>Your Voice Matters:</strong> Enjoy direct input into decision-making—your expertise will help set our direction and drive change.</li><li><strong>Collaborative Culture:</strong> Work closely with passionate leaders and supportive teammates in a positive, open environment.</li><li><strong>Long-Term Team:</strong> Join a company known for employee longevity and a strong commitment to its people.</li></ul><p><br></p>
  • 2026-07-10T17:44:57Z
Home Warranty Service Coordinator
  • Iowa City, IA
  • onsite
  • Temporary to Hire
  • 22.00 - 26.00 USD / Hourly
  • <p>A growing HVAC company is seeking a <strong>Home Warranty Service Coordinator</strong> to support the service team by managing home warranty claims and repair workflows from diagnosis through completion. This is a great opportunity for someone who enjoys solving problems, staying organized, and keeping customers informed throughout the repair process.</p><p><br></p><p>In this role, you'll take ownership of service jobs after a technician completes a diagnosis, ensuring approvals are secured, parts are ordered, repairs are scheduled, and customers receive timely updates every step of the way.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Review technician notes and repair recommendations following service calls.</li><li>Submit claims, estimates, and supporting documentation to home warranty providers.</li><li>Follow up on pending approvals and authorizations to keep jobs moving forward.</li><li>Communicate with customers regarding claim status, repair timelines, and next steps.</li><li>Coordinate with technicians, dispatch, and vendors to schedule repairs and order parts.</li><li>Track open jobs from initial diagnosis through completion and closeout.</li><li>Maintain accurate records within company software and warranty portals.</li><li>Monitor aging work orders and proactively address delays.</li><li>Ensure all completed jobs have proper documentation and billing information.</li></ul><p><br></p>
  • 2026-07-24T20:58:41Z
Payroll
  • Davenport, IA
  • onsite
  • Permanent / Full Time
  • 60000.00 - 80000.00 USD / Yearly
  • We are looking for a Payroll Administrator to oversee accurate and timely payroll operations for our team. This position is ideal for someone who is highly organized, comfortable managing deadlines, and confident handling payroll details with precision. You will work closely with internal partners to support compliance, maintain reliable records, and ensure employees receive responsive payroll support.<br><br>Responsibilities:<br>• Administer end-to-end payroll processing on designated pay schedules while ensuring all payments are completed correctly and on time.<br>• Handle multi-state payroll activities, including tax withholdings, quarterly filings, and year-end documentation in accordance with applicable regulations.<br>• Maintain employee payroll information such as earnings, deductions, direct deposit details, and related updates with a high level of accuracy.<br>• Review payroll registers, investigate variances, and correct discrepancies before final submission.<br>• Collaborate with human resources and finance teams to support reporting accuracy, employee data alignment, and payroll compliance.<br>• Address employee questions related to pay, deductions, and payroll records in a timely and thorough manner.<br>• Support internal and external audit requests by preparing payroll records and documentation that demonstrate compliance with federal, state, and company guidelines.
  • 2026-07-17T15:08:40Z